Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Manager, Global Sales Development

Company: ServiceNow

Location: Remote

Posted Apr 25, 2024

ServiceNow is seeking a sales leader with 5+ years of experience in sales or 2+ years leading a sales team. The role involves overseeing new hire onboarding, managing quota achievement, aligning team activities with marketing and sales priorities, and preparing reports for senior leadership. The company offers competitive compensation, benefits, and a flexible work environment. ServiceNow is committed to creating an inclusive environment and values diversity.

Principal Engagement Manager (West/Central region)

Company: ServiceNow

Location: Dallas-Fort Worth, TX

Posted Mar 21, 2024

ServiceNow is a company that values innovation, inclusivity, and customer satisfaction. They are looking for a Customer Engagement Manager to manage key internal and external initiatives and provide a unique customer experience.

Advisory Solution Consultant, Legal Service Delivery

Company: ServiceNow

Location: Chicago, IL

Posted Apr 12, 2024

ServiceNow, a leading technology company serving over 7,700 customers including 85% of the Fortune 500, is seeking a Legal Solution Consultant. This role involves formulating strategies, creating compelling conversations about ServiceNow's Legal Service Delivery and Contract Management Pro solutions, and working closely with product teams to enhance solutions. The ideal candidate should have extensive experience in legal solutions, strong pre-sales skills, and the ability to establish credibility with executives. The role requires approximately 40% regional travel.

Sr Enterprise Federal Account Executive - NASA

Company: ServiceNow

Location: Washington DC

Posted Mar 22, 2024

ServiceNow is seeking an Enterprise Federal Account Executive with 10+ years of sales experience in software or solutions sales. The role involves developing relationships with Program Directors within Government Agencies, overseeing client relationship mapping, and driving all lines of ServiceNow products to agency clients. The successful candidate will serve as a trusted advisor, understanding the agency's business and advising on how ServiceNow can help enable their existing and future roadmap. The position requires up to 30% travel and understanding of agency mission and prior experience of selling to an agency's mission. ServiceNow is an Equal Employment Opportunity Employer and requires all new employees to be fully vaccinated against COVID-19.

Executive Assistant

Company: ServiceNow

Location: Orlando, FL

Posted Mar 21, 2024

ServiceNow is seeking a highly organized and experienced executive assistant to support the SVP People Operations. The role involves managing complex calendars, drafting correspondence, optimizing time usage, arranging travel, identifying organizational issues, assisting with new hires, and processing expenses. The ideal candidate should have 10+ years of VP-level support experience, exceptional communication skills, a positive attitude, and proficiency in various software tools. ServiceNow is committed to creating an inclusive environment and offers flexible work arrangements.

Senior Product Manager - Global Cloud Services - Observability

Company: ServiceNow

Location: Seattle, WA

Posted Mar 22, 2024

ServiceNow is seeking a Senior Product Manager to lead the development of innovative Cloud Observability and analytics solutions. The ideal candidate will have at least 5 years of experience in product management, focusing on Observability and Analytics solutions. They should possess strong user research and product strategy skills, and experience collaborating with cross-functional teams. The role involves conceptualizing and driving execution of end-to-end Observability and analytics solutions, delivering quick prototypes, and continuously improving product development processes.

Senior Manager Solution Consulting - Integration Hub and Virtual Agent

Company: ServiceNow

Location: New York City, NY

Posted Mar 22, 2024

ServiceNow is a fast-growing IT company that values innovation, inclusivity, and employee growth. The company offers competitive compensation, benefits, and opportunities for career advancement. The role involves managing presales teams, developing team members, and ensuring customer satisfaction. The ideal candidate should have experience in a fast-growing IT environment, knowledge of SaaS market space, and understanding of Service Management practices.

Senior Presales AI Specialist, Solution Consulting

Company: ServiceNow

Location: Boston, MA

Posted Apr 12, 2024

ServiceNow is seeking individuals with an entrepreneurial spirit and AI expertise to join their America's team. The role involves being part of a pre-sales team, helping define how customers can use Generative AI, and setting the direction for selling ServiceNow's AI solutions. The ideal candidate should have 5+ years of pre-sales experience, 3+ years of AI experience, and proficiency in cloud-based AI platforms like Nvidia Nemo and Microsoft Azure. ServiceNow values diversity and offers competitive compensation, benefits, and a growth-oriented culture.

Advisory Solution Consultant, Legal Service Delivery

Company: ServiceNow

Location: New York City, NY

Posted Apr 12, 2024

ServiceNow is seeking a Legal Solution Consultant to join their sales team. The role involves formulating strategies, identifying customer challenges, and crafting persuasive conversations to elevate ServiceNow's Legal Service Delivery and Contract Management Pro solutions. The ideal candidate should have a thorough understanding of legal teams' needs, 7+ years of Solution Consulting experience, and proven pre-sales skills. They should be a self-starter, passionate about evangelizing capabilities, and able to establish credibility with executives and technical influencers. The role requires frequent travel and a high degree of energy and drive. ServiceNow offers competitive compensation, benefits, and a flexible work environment.

Manager, Technical Support Management

Company: ServiceNow

Location: San Diego, CA

Posted Mar 21, 2024

ServiceNow is seeking a seasoned technical support professional with a minimum of 6 years of experience, including 3-4 years in a supervisory role. The ideal candidate will have a proven track record in managing and exceeding support KPIs, leading a technical team, and driving customer satisfaction. They will be responsible for managing major operations outages, leading change initiatives, and maintaining a culture of teamwork and collaboration. The role involves direct customer interaction, problem-solving, and program development. ServiceNow offers competitive compensation, benefits, and a flexible work environment. The company is committed to diversity, equity, and inclusion.

Senior Technical Support Engineer

Company: ServiceNow

Location: San Francisco, CA

Posted Mar 22, 2024

ServiceNow is a company that values its employees and customers, offering a supportive work environment and opportunities for growth. The Support Engineer role involves providing technical support to customers, resolving complex issues, and collaborating with other teams. The ideal candidate should have 4+ years of customer-facing technical support experience, strong troubleshooting skills, and the ability to communicate effectively. ServiceNow is committed to diversity and inclusion, offering competitive compensation and benefits packages.

Staff Database Engineer - Cloud Operations - Federal

Company: ServiceNow

Location: Remote

Posted Apr 25, 2024

ServiceNow is seeking an experienced Oracle DBA for its Cloud Operations Database team. The role involves managing general database administration functions, troubleshooting performance issues, and participating in a 24/7 on-call rotation for production support. The ideal candidate should have 6+ years of experience as a DBA in Oracle or MySQL/MariaDB, expertise in database administration, security, capacity planning, disaster recovery, and performance tuning. The position requires passing a ServiceNow background screening and is contingent upon passing the screening. ServiceNow is an Equal Employment Opportunity Employer and offers competitive compensation and benefits.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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