Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Staff Technical Product Manager (ServiceNow & Developer Productivity)

Company: ServiceNow

Location: Chicago, IL

Posted Mar 11, 2024

<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br ><strong>About Digital Technology<strong><br >Were not yesterdays IT department were Digital Technology The world around us keeps changing and so do we Were redefining what it means to be IT with a mindset centered on transformation experience AIdriven automation innovation and growth Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century And we love cocreating using and highlighting our own products to do it This role focuses across 3 areas enablement of developers ensuring they have the required skillset and certifications Equip provide the right set of tools and technologies which improves developer experience and simplify the processes from build to release across DT<br >Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them<br ><strong>What you get to do in this role<strong> <br ><p><ul><li>Lead product strategy for developer tools that sets us up for success as we look to grow to $10B+ in revenue<li> <li>Understand the lifecycle of development on ServiceNow platform and articulate pain points of developers<li> <li>Work across Internal teams to identify the stakeholders needs to understand how teams within DT build on different ServiceNow instances and accordingly shape and provide inputs to build the developer productivity tools<li> <li>Work across developer community to collect feedback on current and future Developer productivity tools and raise enhancement requests for improved or new features<li> <li>Responsible for the lifecycle of the product from development release socialization adoption and retiral phases<li> <li>Build amp enhance a Best practices library which developers can refer to in realtime while coding and building on the platform<li> <li>Build and report on metrics for the success of developer productivity such as developer experience certified developers cycle time feature build speed etc<li> <li>Brainstorm and work through different ideas and leverage Gen AI capabilities to enhance and improve developer productivity<li> <li>Lead the promotion of across different groups of team members along with the ability to influence inside and outside of your team<li> <ul><p><br ><b>Qualifications<b><br ><strong>To be successful in this role you have<strong><br ><p><ul><li>8+ years of software product management experience preferably working on an enterprise IaaS SaaS or PaaS<li> <li>Must have working amp functional knowledge on the ServiceNow platform cloning app repository update set movements upgrades testing amp releases and the lifecycle development process on the Now platform<li> <li>2 years of experience building on the platform with javascript development experience<li> <li>Solid understanding of Gen AI LLM concepts and awareness on how its being used to aid in developer productivity<li> <li>Strong prioritization skills based on user feedback and inputs and focus on highimpact activities<li> <li>Experience defining and capturing product requirements and transforming them into a product roadmap<li> <li>Deep curiosity about developer requirements and a track record in building internal customer relationships and delivering customercentric solutions<li> <li>The ability to serve as a team lead and coach employees at lower levels<li> <li>An understanding of the Agile methodology preferably scrum certified to help in getting requirements and stories aligned and deliver in phases<li> <ul><p><br >DTjobs<br >FD21<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>

Workflow Design Studio - Solution Developer

Company: ServiceNow

Location: San Diego, CA

Posted Mar 13, 2024

<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br ><strong>The Team<strong><br >The Workflow Design Studio reimagines customer experiences to drive innovation The Studio is a specialized team of Service Designers Developers and Architects practicing Design Thinking who work with our customers and colleagues during the presales process to cocreate innovative solutions to key business challenges Following a humancentered approach to innovation the Studio draws from the diverse skill sets of each member to integrate the needs of people the possibilities of technology and the requirements for business success<br ><strong>The Role<strong><br >Your sweet spot is the intersection of human needs and business impact You thrive in a fluid work environment and are a selfmotivated partner leader and handson maker You enjoy a highly collaborative crossfunctional team environment working across a variety of industries and can synthesize diverse perspectives into great experiences<br ><strong>What you get to do in this role<strong><br > Codelivering design thinking led workshops with customers participants range from endusers to Clevel and account teams<br > Use exceptional communication skills to articulate and logically communicate concepts with technical and nontechnical audiences<br > Transform cocreated future state designs into a working prototype then enhance and refine through validation of with customers<br > Identify and develop prototypes with a reusability mindset<br > Synthesize create and publish engagement solution stories and artifacts to share with the broader community and the product teams<br > Handson experience developing native mobile and responsive web solutions<br > The drive to continually selfeducate on ServiceNow capabilities<br ><b>Qualifications<b><br ><strong>To be successful in this role you have<strong><br > 5+ years of FullStack Development Experience<br > 3+ years of ServiceNow Development Experience<br > Fluency in languages HTML CSS and JavaScript<br > Experience with modern componentbased frameworks ie Angular AngularJS Vuejs or React<br > Familiarity with collaboration design and prototyping tools such as Miro Sketch inVision and Figma<br > Understanding native mobile web application and responsive web design experience<br ><strong>Relevant Mindset<strong><br > Confident collaborative and flexible as a member and discipline leader in a crossfunctional delivery squad where teamwork is imperative to drive better customer outcomes<br > Comfort and ease in customerfacing meetings and workshops contributing and planning sessions cofacilitating<br > Ability to work collaboratively independently and as a motivated selfstarter<br > An endless supply of passion and curiosity in developing making and problemsolving<br ><strong>Nice to haves<strong><br > ServiceNow Development Experience<br > Integrating with 3rd Party Systems Microsoft SalesForce and smaller applications<br > Developing in tandem with Figma and Figma libraries<br > Cocreating in or with enterprise customers<br > Experience working on consumer digital products<br > Curiosity or experience in HumanCentered Design Lean UX or Growth Hacking<br > Additional fullstack languages<br ><strong>What we will need to see before or during your interview<strong><br > Portfolio of work examples<br > A development testcode review<br >For positions in California outside of the Bay Area we offer a base pay of $149250 $246300 plus equity when applicable variableincentive compensation and benefits Sales positions generally offer a competitive On Target Earnings OTE incentive compensation structure Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location We also offer health plans including flexible spending accounts a 401k Plan with company match ESPP matching donations a flexible time away plan and family leave programs subject to eligibility requirements Compensation is based on the geographic location in which the role is located and is subject to change based on work location For individuals who will be working in the Bay Area there is a pay enhancement for positions located in that geographical area please contact your recruiter for additional information<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>

Principal Inbound Product Manager, Technical (Data Platform, Kubernetes)

Company: ServiceNow

Location: San Francisco, CA

Posted Dec 24, 2023

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. From Fortune. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow. Used under license. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). In addition, we also support several non-relational databases for search, time series, and data streaming. Click here to learn about our work personas: flexible, remote and required-in-office. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals.

Senior Platform Architect

Company: ServiceNow

Location: Chicago, IL

Posted Nov 19, 2023

ServiceNow is seeking a Customer Outcomes Platform Architect with extensive consulting experience, particularly in technology strategy, governance, data, and solution design. The role involves developing strong relationships with CIOs and business leaders, translating business objectives into a customer roadmap, and driving solid instance health. The ideal candidate should have a proven track record in management consulting, enterprise architecture, and large program experience. They must also possess a deep understanding of cloud application technologies, particularly the ServiceNow platform, and be able to guide customers through prescriptive solution designs. The role requires up to 25% travel and a commitment to ServiceNow's values of customer focus, collaboration, and innovation.

Marketing Co-Op (July - December 2024)

Company: ServiceNow

Location: San Francisco, CA

Posted Mar 13, 2024

<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br ><strong> CoOp Program Overview <strong><br >At ServiceNow were looking for students who want to learn grow and take a big step early in their career all while making a giant impact We offer <strong>6month coop opportunities<strong> across various marketing functions keep reading You will work on real meaningful projects that impact the business and our customers In addition to receiving relevant onthejob experience you will have numerous opportunities to participate in learning workshops and engaging sessions all designed to enhance your professional development and help expand your communities<br >We have several positions available across the Marketing organization <br ><strong>What is Brand Marketing<strong> <br >Builds protects and scales our brand recognition in powerful emotional narratives and protects our reputation to continuously grow our base of loyal customers <br ><p><ul><li><strong>What you will do<strong> manage crosschannel media campaigns organic social media talent brand content development <li> <li><strong>Specific skills are an advantage for certain roles not all<strong> Graphic design experience with knowledge and skills in using Adobe Creative Suite Illustrator Photoshop and InDesign <li> <ul><p><br ><strong>What is Digital Marketing <strong> <br >Delivers compelling always on digital experiences that increase engagement and conversion with optimal content media and personalization powered by effective technology data excellence and innovation throughout all our digital properties <br ><p><ul><li><strong>What you will do<strong> Monitor and evaluate results and performance across the major digital channels and markets Use various Adobe amp web analytic tools to acquire new customers support the compilation of data and develop recommendations <li> <li><strong>Specific skills are an advantage for certain roles not all<strong> <ul><li>Working with quantitative and qualitative data Analytical Tools MySQL Adobe Analytics Google Analytics SA360 Google Ads <li> <li>Adobe Experience Manager AEM or similar Web Content Management System <li> <li>Java development amp testing HTMLCSS Search Engine Results Page SERP layouts for variety of devices desktop mobile tablet <li> <li>Working with marketing automation platform such as Marketo and campaign management <li> <li>Software development and test automation experience <li> <li>Familiarity with Agile Scrum Waterfall techniques <li> <ul><li> <ul><p><br ><strong>What is Enterprise amp Field Marketing <strong> <br >Partners closely with sales to deliver and activate integrated campaigns that build and accelerate pipeline inregion through meaningful customer amp prospect engagement <br ><p><ul><li><strong>What you will do <strong>deliver inperson and virtual events create accountbased marketing plans plan and execute campaigns coordinate campaign followup and report on leadflow and performance <li> <li><strong>Specific skills are an advantage for certain roles not all<strong> Digital marketing systems ie marketing automation platforms CRM platforms webinar social media tools SharePoint wiki sites SaaS event tools RainFocus Cvent <li> <ul><p><br ><strong>What is Product amp Solutions Marketing<strong> <br >Defines and curates buyer personas customer centric solutionsproduct messaging positioning and buyer enablement that drive awareness and differentiation in the marketplace and support sales <br ><p><ul><li><strong>What you will do <strong>develop marketing strategy and connectedness through messaging and positioning product and solution launches sales and field enablement <li> <li><strong>Specific skills are an advantage for certain roles not all <strong>Messaging and positioning storytelling Effective Communication and Sales Enablement<li> <ul><p><br ><strong>What is Strategic Events <strong> <br >Strategic Events is part of ServiceNows Marketing team and is responsible for the strategy and operation of our largest and most important events Our events scale from 1000 to 20000+ attendees <br ><p><ul><li><strong>What you will do<strong> Work closely and support one of the many teams that make up Strategic Events event operations marketing and communications sponsorship sales content finance keynote and executive programs and event technology to hit all KPIs <li> <li><strong>Specific skills are an advantage for certain roles<strong> Quick learner and effective communicator in a fastpaced matrix environment Ability to network and build relationship throughout marketing Planning and project management Familiarity with Office 365 suite Great oral and written communication skills and curiosity and desire to learn from the best Strategic Events team in our industry <li> <ul><p><br ><strong>What is Strategy Planning amp Operations Marketing <strong><br >Drives operational excellence fosters a culture of collaboration and builds alignment within and between orgs to enable Marketings success <br ><p><ul><li><strong>What you will do<strong> Support crossfunctional projects and programs plans Develop maintain and improve key processes and tools across Marketing spanning across people culture planning and much more <li> <li><strong>Specific skills are an advantage for certain roles not all<strong> Project management change management and portfolio tracking communications planning budget and forecasting stakeholder and meeting management and data analysis and reporting <li> <ul><p><br ><b>Qualifications<b><br ><strong>This position is not eligible for employmentbased sponsorship<strong><br >Who you are <br ><p><ul><li>Currently enrolled at an accredited university <strong>pursuing a bachelors degree <strong>in Business Marketing Communications Journalism Graphic Design Psychology English or a similar field <ul><li><strong>Graduating December 2025 or later <strong> <li> <li><strong>Able to commit to fulltime coop between dates July 8 2024 December 13 2024<strong><li> <ul><li> <li>Excellent communication skills both written and verbal <li> <li>High proficiency in MS Office Suite of Products Word Excel Outlook PowerPoint <li> <li>Able to build good cross functional relationships with a variety of teams <li> <li>Cando scrappy creative spirit with a desire to own projects from start to finish attention to detail strong organizational skills <li> <li>Quick yet thoughtful and decisionmaking skills knows when to ask questions when to act when to escalate and when to ask for help <li> <li>Strong organizational and prioritization skills ability to manage competing priorities effectively <li> <li>Works well under pressure in a high growth fastpaced amp ambiguous dynamic environment with the ability to manage multiple projects simultaneously <li> <ul><p><br >Interncoop<br >For positions in the Bay Area we offer a base pay of $3351hr plus equity when applicable variableincentive compensation and benefits Sales positions generally offer a competitive On Target Earnings OTE incentive compensation structure Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location We also offer health plans including flexible spending accounts a 401k Plan with company match ESPP matching donations a flexible time away plan and family leave programs subject to eligibility requirements Compensation is based on the geographic location in which the role is located and is subject to change based on work location<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>

Senior Product Marketing Specialist, Employee Workflows

Company: ServiceNow

Location: Austin, TX

Posted Dec 24, 2023

From Fortune. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow. Creative messaging skills based on value, use cases, and customer outcomes. Excellent people skills to interact with staff, colleagues, cross-functional teams, and third parties. Click here to learn about our work personas: flexible, remote and required-in-office. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Natural empathy for, and understanding of, needs of customers across multiple types of organizations and industry verticals. © 2022 Fortune Media IP Limited All rights reserved.

Source-to-Pay Operations Solutions Consultant (Pre-Sales) - Finance and Supply Chain Workflows

Company: ServiceNow

Location: Boston, MA

Posted Mar 11, 2024

<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™<br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow<br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates<br ><b>Job Description<b><br >ServiceNow is changing the way people work With a serviceorientation toward the activities tasks and processes that make up daytoday work life we help the modern enterprise operate faster and be more scalable than ever before We are redefining markets and changing the perception of Service Management for the enterprise Our cloud platform allows the procurement organization to engage and empower their employees freeing themselves to focus on the most strategic matters<br >Were disruptive ServiceNow is acquiring new procurement service management customers at an incredible pace To sustain our explosive growth we are looking for driverspeople who thrive on delivering results and live for the next big challenge We seek to employ the brightest and most forwardthinking talent on the planet were looking for professionals who arent content with the status quopeople who are more interested in how things could become Accelerate your career and succeed in an environment where you can make an impact daily We invite you to join in to stand out<br >We work hard but try not to take ourselves too seriously We are highly adaptable and constantly evolving We are passionate about our product and we live for our customers We have high expectations and a career at ServiceNow means challenging yourself to always be better and inspiring each other to be better as well<br >As a strategic member of our sales team you will have a major impact on our success As an SourcetoPay Solution Consultant you will be responsible for devising sales strategies identifying customer challenges and pain and crafting a message that speaks to relevant differentiated value Connecting with your audience establishing credibility the ability to learn quickly along with a startup mentality is essential <br ><strong>What you get to do in this role<strong><br ><p><ul><li>Lead from the front by formulating strategies and approaches to establish credibility for ServiceNows SourcetoPay Operations solution<li> <li>Create compelling credibility and persuasive conversations that elevate our technology in the marketplace<li> <li>Help develop programs that enable our sales colleagues to communicate the value of procurement operations management on the ServiceNow platform<li> <li>Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement<li> <li>Be willing to broaden your expertise as we continue to develop solutions for procurement services<li> <li>Work with Product Management and Development team members to enhance ServiceNow products with new features that anticipate customer needs<li> <li>Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members<li> <li>Stay current on competitive analyses and trends impacting procurement services<li> <li>Communicate with both business and technical decision makers<li> <li>Supporting Marketing events user conferences trade shows analyst demonstrations webinars etc<li> <ul><p><br ><b>Qualifications<b><br ><strong>In order to be successful in this role we need someone who has<strong><br ><p><ul><li>A complete and thorough understanding of the needs and challenges facing todays procurement organizations<li> <li>7+ years of Solution Consulting experience working with finance and procurement solutions or comparable experience working with the ServiceNow Platform<li> <li>5+ years working with procurement or finance management systems<li> <li>Proven presales skills excellent communication skills in speaking to relevant value in a way thats compelling and memorable<li> <li>Passionate about evangelizing our capabilities across internal communication platforms<li> <li>Ability to establish credibility with executives business decision makers and technical influencers<li> <li>Selfstarter ability to effectively complete tasks and projects with minimal supervision<li> <li>Proficiency with the ServiceNow Platform or prior and current technical expertise in web technology and the ability to learn new technology<li> <li>Experience working collaboratively with product management product marketing and product development<li> <li>Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects<li> <li>A high degree of passion energy drive and willingness to travel frequently approximately 50 regional travel<li> <li>Flexible with creative problemsolving skills<li> <ul><p><br >We provide competitive compensation generous benefits and a professional atmosphere This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law<br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice<br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance<br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government<br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license<br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>

Staff Inbound Product Manager - Data

Company: ServiceNow

Location: San Diego, CA

Posted Dec 24, 2023

ServiceNow is a company that values innovation, collaboration, and data-driven decision making. They are seeking a highly experienced and technically proficient Product Manager with a strong background in data and analytics. The role involves technical expertise, collaboration with various teams, data analysis, project ownership, and shaping the strategic vision for the data platform. The company offers competitive compensation, benefits, and a flexible work environment. They are committed to diversity, inclusion, and equal employment opportunities.

Digital Product Manager - ServiceNow.com - Digital Platform Experience

Company: ServiceNow

Location: Austin, TX

Posted Dec 24, 2023

ServiceNow is seeking a Digital Product Manager with 3-5 years of experience in B2B Enterprise, preferably with Adobe Experience Cloud expertise. The role involves defining product vision and strategy, leading execution, and collaborating with various teams. The company offers an inclusive environment, competitive benefits, and opportunities for growth. Qualifications include strategic thinking, business acumen, excellent communication, and collaboration skills.

Staff Systems Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Mar 11, 2024

<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br ><strong>What you get to do in this role<strong><br >As a StaffSystems Engineer you will be part of a team that is creating the next generation b B uild and R release platform that is heavily cloudbased in AWS using EKS Kubernetes and Docker with thousands of instances under management for ServiceNow We need your expertise to design monitor measure optimize and ensure that we plan for the capacity to deploy services required to enable enterprise scale software development quality engineering and production releases This includes the following responsibilities<br ><p><ul><li>Design and implement system and application health dashboards both internal to the team and external users tracking metrics necessary to meet organizational SLAs<li> <li>Manage and report utilization and capacity across the infrastructure to provide management with current and projected cost information<li> <li>Provision monitor and manage cloud infrastructure in AWS using cuttingedge InfrastructureasCode methods and to scale the Build and Release Platform<li> <li>Support the Build and Release platform for a fastgrowing development organization with over 5000 engineers<li> <li>Manage and maintain the CMDB and DCIM tools to ensure accurate infrastructure data<li> <li>Guide and mentor the Infrastructure and Operations Team in the management of OS and application patching critical data protection and operating performance<li> <li>Using data gathered through system and application monitoring identify potential capacity issues and develop plans to proactively modify configurations before problems occur<li> <li>Troubleshoot resolve problems perform root cause analysis and document solutions to improve time to discovery and time to resolution<li> <li>Identify recurring problems opportunities for selfhealing and then automate as appropriate<li> <ul><p><br ><b>Qualifications<b><br ><strong>To be successful in this role you have<strong><br ><p><ul><li>Exceptional troubleshooting skills and a genuine curiosity about how things work<li> <li>Ability to quickly learn new technologies evaluate applicability to our environment and apply them appropriately<li> <li>Strong networking Kubernetes Configuration as Code skills<li> <li>Passion for automation continuous improvement and DevOps culture<li> <li>Clear verbal and written communication skills both in person and in writing<li> <li>Security and compliance minded<li> <li>A strong commitment to customer service<li> <ul><p><br ><strong>Preferred Qualifications<strong><br ><p><ul><li>Experience supporting enterprisescale hybrid cloud and onprem environments<li> <li>Experience managing analyzing and improving infrastructure systems<li> <li>Fluency in one or more of the following technologies <ul><li>Amazon Web Services<li> <li>VMware<li> <li>EKS Kubernetes Docker<li> <li>Prometheus Grafana LogicMonitor Splunk<li> <li>Chef Ansible<li> <li>Linux CentOS Ubuntu RedHat<li> <li>Windows Desktop and Server<li> <li>MacOS<li> <ul><li> <ul><p><br ><strong>Basic Qualifications<strong><br ><p><ul><li>4+ years handson experience with cloud infrastructure automation system engineering and monitoring implementation bonus points for deep knowledge of LogicMonitor AWS VMware<li> <ul><p><br >MD23<br >JV20<br >For positions in California outside of the Bay Area we offer a base pay of $142700 $249800 plus equity when applicable variableincentive compensation and benefits Sales positions generally offer a competitive On Target Earnings OTE incentive compensation structure Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location We also offer health plans including flexible spending accounts a 401k Plan with company match ESPP matching donations a flexible time away plan and family leave programs subject to eligibility requirements Compensation is based on the geographic location in which the role is located and is subject to change based on work location For individuals who will be working in the Bay Area there is a pay enhancement for positions located in that geographical area please contact your recruiter for additional information<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>

Transfer Pricing Tax Director

Company: ServiceNow

Location: San Francisco, CA

Posted Mar 09, 2024

ServiceNow is seeking a Transfer Pricing Tax Director with extensive experience in transfer pricing, preferably in high-tech multinational organizations. The role involves developing and implementing transfer pricing policies, serving as a strategic business partner, and supporting global tax team in transfer pricing issues. The candidate must have strong technical tax knowledge, excellent communication skills, and project management abilities. The position offers a competitive compensation package and benefits, including health plans, 401(k) with company match, and flexible time away programs. ServiceNow is an Equal Employment Opportunity Employer, committed to creating an inclusive environment.

Source-to-Pay Operations Solutions Consultant (Pre-Sales) - Finance and Supply Chain Workflows

Company: ServiceNow

Location: New York City, NY

Posted Mar 11, 2024

<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br >ServiceNow is changing the way people work With a serviceorientation toward the activities tasks and processes that make up daytoday work life we help the modern enterprise operate faster and be more scalable than ever before We are redefining markets and changing the perception of Service Management for the enterprise Our cloud platform allows the procurement organization to engage and empower their employees freeing themselves to focus on the most strategic matters<br >Were disruptive ServiceNow is acquiring new procurement service management customers at an incredible pace To sustain our explosive growth we are looking for driverspeople who thrive on delivering results and live for the next big challenge We seek to employ the brightest and most forwardthinking talent on the planet were looking for professionals who arent content with the status quopeople who are more interested in how things could become Accelerate your career and succeed in an environment where you can make an impact daily We invite you to join in to stand out<br >We work hard but try not to take ourselves too seriously We are highly adaptable and constantly evolving We are passionate about our product and we live for our customers We have high expectations and a career at ServiceNow means challenging yourself to always be better and inspiring each other to be better as well<br >As a strategic member of our sales team you will have a major impact on our success As an SourcetoPay Solution Consultant you will be responsible for devising sales strategies identifying customer challenges and pain and crafting a message that speaks to relevant differentiated value Connecting with your audience establishing credibility the ability to learn quickly along with a startup mentality is essential <br ><strong>What you get to do in this role<strong><br ><p><ul><li>Lead from the front by formulating strategies and approaches to establish credibility for ServiceNows SourcetoPay Operations solution<li> <li>Create compelling credibility and persuasive conversations that elevate our technology in the marketplace<li> <li>Help develop programs that enable our sales colleagues to communicate the value of procurement operations management on the ServiceNow platform<li> <li>Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement<li> <li>Be willing to broaden your expertise as we continue to develop solutions for procurement services<li> <li>Work with Product Management and Development team members to enhance ServiceNow products with new features that anticipate customer needs<li> <li>Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members<li> <li>Stay current on competitive analyses and trends impacting procurement services<li> <li>Communicate with both business and technical decision makers<li> <li>Supporting Marketing events user conferences trade shows analyst demonstrations webinars etc<li> <ul><p><br ><b>Qualifications<b><br ><strong>In order to be successful in this role we need someone who has<strong><br ><p><ul><li>A complete and thorough understanding of the needs and challenges facing todays procurement organizations<li> <li>7+ years of Solution Consulting experience working with finance and procurement solutions or comparable experience working with the ServiceNow Platform<li> <li>5+ years working with procurement or finance management systems<li> <li>Proven presales skills excellent communication skills in speaking to relevant value in a way thats compelling and memorable<li> <li>Passionate about evangelizing our capabilities across internal communication platforms<li> <li>Ability to establish credibility with executives business decision makers and technical influencers<li> <li>Selfstarter ability to effectively complete tasks and projects with minimal supervision<li> <li>Proficiency with the ServiceNow Platform or prior and current technical expertise in web technology and the ability to learn new technology<li> <li>Experience working collaboratively with product management product marketing and product development<li> <li>Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects<li> <li>A high degree of passion energy drive and willingness to travel frequently approximately 50 regional travel<li> <li>Flexible with creative problemsolving skills<li> <ul><p><br >For positions in New York City we offer a base pay of $140400 to $231600 plus equity when applicable variableincentive compensation and benefits Sales positions generally offer a competitive On Target Earnings OTE incentive compensation structure Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location We also offer health plans including flexible spending accounts a 401k Plan with company match ESPP matching donations a flexible time away plan and family leave programs Compensation is based on the geographic location in which the role is located and is subject to change based on work location<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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