Jobs at ServiceNow
12,319 open positions
ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.
ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.
Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.
Senior Staff Security Engineer
Company: ServiceNow
Location: Atlanta, GA
Posted Mar 16, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br ><strong>What you get to do in this role<strong><br ><p><ul><li>Define content strategy for multiple applications specifying the information architecture textual content and multimedia assets required to help customers quickly and easily achieve their goals<li> <li>Drive the execution of the content strategy for multiple applications by directly contributing highquality userfocused technical content and coordinating the efforts of subject matter experts reviewers multimedia content producers and other writers<li> <li>Use your strong understanding of the ServiceNow product ecosystem and your expert knowledge of the specific users and applications you support to influence product strategy and create content experiences that accelerate customer success<li> <li>Provide impactful leadership when working in teams by soliciting and considering diverse perspectives fostering a shared sense of purpose and structuring collaborative work in a way that empowers individuals while ensuring synergy and timely achievement of objectives<li> <ul><p><br ><b>Qualifications<b><br ><strong>What you have<strong><br ><strong>Basic Qualifications the must have<strong><br ><p><ul><li>BABS degree or higher in technical writing technical communication English journalism or rhetoric or an equivalent combination of education and experience in these or other related fields<li> <li>Understanding of content development life cycles and processes<li> <ul><p><br ><strong>Preferred Qualifications the nice to have<strong><br ><p><ul><li>4+ years work experience in technical communication<li> <li>Samples of your prior technical writing work that demonstrate your ability to communicate complex technical information clearly<li> <li>Experience authoring in DITA Markdown or another structured authoring architecture<li> <li>Experience defining content strategy and leading content development projects for new products or for large products that require multiple writers<li> <li>Experience influencing or leading diverse collaborative writing or project teams mentoring more junior writers and helping teammates and stakeholders identify and adapt to changing priorities and other contingencies<li> <ul><p><br >For positions in California outside of the Bay Area we offer a base pay of $102780 $179820 plus equity when applicable variableincentive compensation and benefits Sales positions generally offer a competitive On Target Earnings OTE incentive compensation structure Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location We also offer health plans including flexible spending accounts a 401k Plan with company match ESPP matching donations a flexible time away plan and family leave programs subject to eligibility requirements Compensation is based on the geographic location in which the role is located and is subject to change based on work location For individuals who will be working in the Bay Area there is a pay enhancement for positions located in that geographical area please contact your recruiter for additional information<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Senior Staff Hardware Architect
Company: ServiceNow
Location: Austin, TX
Posted Mar 15, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™<br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow<br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates<br ><b>Job Description<b><br ><strong>Role<strong> <br >As a Senior Staff Hardware Architect you will directly report to the Senior Manager of Hardware Architecture working on projects that shape the hardware underpinning ServiceNows global cloud with a focus on new technologies and systems The systems you design select and help implement will allow ServiceNow to achieve its goals both in the short and longterms and help define the vision of datacenter technology here at ServiceNow<br ><strong>What you get to do in this role<strong> <br ><p><ul><li>Drive hardware enhancements from original concept through final implementation across all system architectures and assess impact to performance and capacity <li> <li>Evaluate and test new products frequently prior to general availability identifying root cause issues through testing and making sound recommendations to resolve issues<li> <li>Work closely with multiple development teams to understand requirements and assist in optimization of software and OS layers for new hardware<li> <li>Identify novel technologies and architectures and benchmark potential changes to prove your theories<li> <li>Effectively communicate the value of new and emerging platforms to the ServiceNow organization internally <li> <li>Serve as toptier escalation for complex hardware issues <li> <ul><p><br ><b>Qualifications<b><br ><p><ul><li>10+ years evaluating costmodeling and implementing new datacenter technologies This includes managing multivendor RFPs<li> <li>10+ years profiling and evaluating performance of Linux systems<li> <li>5+ years in an operational role managing at least one geographically diverse datacenter environment<li> <li>5+ years of crossfunctional design andor operational experience with highperformance storage network and server platforms<li> <li>Demonstrated ability to successfully lead complex projects<li> <li>Familiarity with HPCclustering technologies and concepts<li> <li>Excellent communication amp customer skills conflict management and interpersonal skills required Must be able to communicate at a level appropriate to the audience<li> <ul><p><br >GCS23<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law<br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice<br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance<br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government<br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license<br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Resource Manager
Company: ServiceNow
Location: Dallas-Fort Worth, TX
Posted Mar 15, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br >The role of the Resource Manager is responsible for the timely staffing of Customer Success engagements and resourcing requests fulfilling requests based on skills and availability Resource Managers are aligned to a specific business aligned to select geographys workflows ampor industrys The position is responsible for utilizing internal resources ensuring that resource skills and expertise align with customerengagement requirements<br ><p><ul><li>Be a Trusted Partner to the respective Customer Success stakeholders<li> <li>Review manage and execute staffing of resource requests<li> <li>Lead capacity forecasting activities to support respective business<li> <li>Align staffing of personnel maximizing ability to achieve capacity targets<li> <li>Proactively monitor availability and provide capacity recommendations based on business requirements<li> <li>Ensure skills inventory and profiles of are updated and accurate in line with policy<li> <li>Contribute to resource management knowledge base through creation of best practices and lessons learned content<li> <ul><p><br ><b>Qualifications<b><br ><strong>To be successful in this role you have<strong><br ><p><ul><li>35+ years in resource management<li> <li>3+ years in a professional services organization<li> <li>Experience working with Customer Success consulting professional services or delivery teams<li> <li>Experience creating andor improving operational processes<li> <li>The ability to apply judgement to any situation<li> <li>Ability to work in a high demand constantly changing amp fast paced environment<li> <li>Ability to work independently<li> <li>Professional verbal and written communication skills<li> <li>Excellent organization and prioritization management<li> <li>RMI Certification or knowledge of ServiceNow platform a plus<li> <ul><p><br >JV19<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Senior Sales Operations Manager
Company: ServiceNow
Location: San Diego, CA
Posted Mar 17, 2024
ServiceNow is seeking a Senior Sales Operations Manager to join their team in San Diego, CA. The role involves managing support functions for sales force productivity, influencing cross-functional plans, driving projects, conducting data-driven analysis, and ensuring comprehensive process documentation. The ideal candidate should have 5+ years of experience in Sales Operations in a software sales organization, proficiency in sales methodologies and tools, and broad-based change management skills. ServiceNow offers competitive compensation, benefits, and a culture of inclusivity and partnership.
Senior Data Operations Specialist
Company: ServiceNow
Location: San Francisco, CA
Posted Mar 17, 2024
ServiceNow is seeking a Senior Data Operations Specialist for their Advanced Technology Group. The role involves evolving foundational Data services and capabilities for AI and ML solutions, supporting engineering teams, and providing excellent service to business units. The ideal candidate should have 5+ years of related experience, strong coding skills, knowledge of AI and ML, and excellent communication abilities. The position offers a competitive salary, benefits, and opportunities for growth in a dynamic, inclusive environment.
Global Partner Manager - DXC
Company: ServiceNow
Location: Austin, TX
Posted Mar 15, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you<br >With more than 7400+ customers we serve approximately 80 of the Fortune 500 and were on the 2021 list of FORTUNE Worlds Most Admired Companies®<br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow<br ><b>Job Description<b><br ><strong>Role Summary<strong><br >Reporting to the Global Partner Leader GPL This role will focus on helping ServiceNow achieve growth objectives NNACV growth and sourced revenue goals for our strategic partnership with DXC This is a strategic role with high visibility The Global Partner Manager GPM will support the GPL in building and executing our 360degree strategy and relationship with DXC to achieve targets and goals and ensure alignment on the global partner strategy across all stakeholders Assist in the development and execution of strategic joint gotomarket business plans that drive all aspects of partner portfolio results including executive briefings enablement certification plans offering amp solution development partner marketing and demand generation Support the regional activation and execution of business plans and provide oversite of operating and sales plans ensuring regional and global alignment execution and partner ratification<br ><strong>In this role you will<strong><br ><p><ul><li>Coordinate sales planning activities with key stakeholders including Sales Plays Routes to Market targets metrics and reporting<li> <li>Build trusted effective working relationships with stakeholders and executives and regularly deliver presentations on ServiceNow value proposition and gotomarket plays <li> <li>Identify recruit and onboard new groups and teams within existing partner through prioritized relationship and business development activities and by acting as a ServiceNow evangelist with the partner<li> <li>Drive governance with clear cadences reporting and actions to drive success<li> <li>Responsible for ensuring Partner Program success including tracking and overseeing actions<li> <li>Collaborate with cross functional teams to deliver exceptional partner experience eg Sales Ops Partner Enablement Partner Acceleration<li> <li>Collaborate with partner marketing lead to develop necessary marketing content in line with the marketing strategy set by the GPL for internal and external communications eg educational marketing content to increase awareness of ServiceNow and external communications in the market eg joint webinars press releases<li> <li>Continually assess clarify and validate the effectiveness of chosen routes to market<li> <li>Manage onboarding activities for both ServiceNow and Partner resources to ensure a quick and organized learning and execution path<li> <ul><p><br ><b>Qualifications<b><br ><strong>To be successful in this role we need someone who has<strong> <br ><p><ul><li>5 years of experience in sales business development management consulting or partnership management preferably for a SaaS company<li> <li>The ideal candidate also understands deal structure and deal flow<li> <li>Professional presence with experience and comfort delivering presentations to and building relationships with Clevel executives<li> <li>Ability to navigate large organizations and build champions externally within partner firms and internally across the partner organization sales marketing and customer outcomes<li> <li>Competitive sales and business development mentality eagerness to reach sales quota targets and achieve partner objectives<li> <li>Strong program management skills ability to coordinate across numerous priorities and initiatives to ensure virtual teams internal and external are aligned and accountable to delivering results<li> <li>Proficiency in PowerPoint for presentation development and in Excel for reporting and analysis<li> <ul><p><br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law<br >All new employees hired in the United States are required to be fully vaccinated against COVID19 subject to such exceptions as required by law If hired you will be required to submit proof of full vaccination or have an approved accommodation by your start date Visit our Candidate FAQ page to learn more<br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance<br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government<br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br ><strong>Work personas<strong><br >Work personas are categories that are assigned to employees depending on the nature of their work Employees will fall into one of three categories Remote Flexible or Required in Office <br ><strong>Required in Office<strong><br >A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNowaffiliated office This persona is required to work from their assigned workplace location 100 of the work week based on the business needs of their role<br ><strong>Flexible <strong><br >A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNowaffiliated office and will work from their assigned workplace location roughly 3 daysweek or less generally around 4060 of the work week Flexible employees may choose to work the remaining working time from their workplace location or home Flexible employees are required to work within their state province region or country of employment<br ><strong>Remote<strong><br >A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNowaffiliated office including those whose place of work pursuant to their terms and conditions of employment is their home Remote employees are required to work within their state province region or country of employment<p>
Senior Staff Hardware Architect
Company: ServiceNow
Location: San Francisco, CA
Posted Mar 15, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br ><strong>Role<strong> <br >As a Senior Staff Hardware Architect you will directly report to the Senior Manager of Hardware Architecture working on projects that shape the hardware underpinning ServiceNows global cloud with a focus on new technologies and systems The systems you design select and help implement will allow ServiceNow to achieve its goals both in the short and longterms and help define the vision of datacenter technology here at ServiceNow<br ><strong>What you get to do in this role<strong> <br ><p><ul><li>Drive hardware enhancements from original concept through final implementation across all system architectures and assess impact to performance and capacity <li> <li>Evaluate and test new products frequently prior to general availability identifying root cause issues through testing and making sound recommendations to resolve issues<li> <li>Work closely with multiple development teams to understand requirements and assist in optimization of software and OS layers for new hardware<li> <li>Identify novel technologies and architectures and benchmark potential changes to prove your theories<li> <li>Effectively communicate the value of new and emerging platforms to the ServiceNow organization internally <li> <li>Serve as toptier escalation for complex hardware issues <li> <ul><p><br ><b>Qualifications<b><br ><p><ul><li>10+ years evaluating costmodeling and implementing new datacenter technologies This includes managing multivendor RFPs<li> <li>10+ years profiling and evaluating performance of Linux systems<li> <li>5+ years in an operational role managing at least one geographically diverse datacenter environment<li> <li>5+ years of crossfunctional design andor operational experience with highperformance storage network and server platforms<li> <li>Demonstrated ability to successfully lead complex projects<li> <li>Familiarity with HPCclustering technologies and concepts<li> <li>Excellent communication amp customer skills conflict management and interpersonal skills required Must be able to communicate at a level appropriate to the audience<li> <ul><p><br >GCS23<br >For positions in the Bay Area we offer a base pay of $155600 $272400 plus equity when applicable variableincentive compensation and benefits Sales positions generally offer a competitive On Target Earnings OTE incentive compensation structure Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location We also offer health plans including flexible spending accounts a 401k Plan with company match ESPP matching donations a flexible time away plan and family leave programs subject to eligibility requirements Compensation is based on the geographic location in which the role is located and is subject to change based on work location<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Senior Staff Security Engineer
Company: ServiceNow
Location: Orlando, FL
Posted Mar 16, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™<br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow<br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates<br ><b>Job Description<b><br ><strong>What you get to do in this role<strong><br ><p><ul><li>Define content strategy for multiple applications specifying the information architecture textual content and multimedia assets required to help customers quickly and easily achieve their goals<li> <li>Drive the execution of the content strategy for multiple applications by directly contributing highquality userfocused technical content and coordinating the efforts of subject matter experts reviewers multimedia content producers and other writers<li> <li>Use your strong understanding of the ServiceNow product ecosystem and your expert knowledge of the specific users and applications you support to influence product strategy and create content experiences that accelerate customer success<li> <li>Provide impactful leadership when working in teams by soliciting and considering diverse perspectives fostering a shared sense of purpose and structuring collaborative work in a way that empowers individuals while ensuring synergy and timely achievement of objectives<li> <ul><p><br ><b>Qualifications<b><br ><strong>What you have<strong><br ><strong>Basic Qualifications the must have<strong><br ><p><ul><li>BABS degree or higher in technical writing technical communication English journalism or rhetoric or an equivalent combination of education and experience in these or other related fields<li> <li>Understanding of content development life cycles and processes<li> <ul><p><br ><strong>Preferred Qualifications the nice to have<strong><br ><p><ul><li>4+ years work experience in technical communication<li> <li>Samples of your prior technical writing work that demonstrate your ability to communicate complex technical information clearly<li> <li>Experience authoring in DITA Markdown or another structured authoring architecture<li> <li>Experience defining content strategy and leading content development projects for new products or for large products that require multiple writers<li> <li>Experience influencing or leading diverse collaborative writing or project teams mentoring more junior writers and helping teammates and stakeholders identify and adapt to changing priorities and other contingencies<li> <ul><p><br >For positions in California outside of the Bay Area we offer a base pay of $102780 $179820 plus equity when applicable variableincentive compensation and benefits Sales positions generally offer a competitive On Target Earnings OTE incentive compensation structure Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location We also offer health plans including flexible spending accounts a 401k Plan with company match ESPP matching donations a flexible time away plan and family leave programs subject to eligibility requirements Compensation is based on the geographic location in which the role is located and is subject to change based on work location For individuals who will be working in the Bay Area there is a pay enhancement for positions located in that geographical area please contact your recruiter for additional information<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law<br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice<br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance<br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government<br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license<br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Operational Technology OT Business Development Manager
Company: ServiceNow
Location: New York City, NY
Posted Mar 16, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br >Solution Sales is on a journey to innovate across ServiceNows gotomarket GTM delight our customers and fuel our unparalleled climb to $16B We are moving fast and with this rapid scale and dynamic growth we are hiring a strategic sales amp GTM leader to drive growth scale and consistency<br >The BDM Operational Technology GotoMarket will spearhead market success for the Technology Workflow Businesses This role will focus on driving growth strategy enhancing solution sales capabilities and orchestrating crossfunctional ecosystem efforts to build a robust sales pipeline and capture market opportunities As a seasoned sales executive you will apply your expertise to drive business growth in partnership with various crossfunctional teams including sales specialist sales product marketing partners and other key stakeholders<br >This role offers a unique opportunity to make a substantial impact on the organizations growth and success The ideal candidate is a proven sales amp GTM leader with the ability to collaborate effectively foster relationships and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization The candidate must bring a combination of GTM expertise deep product amp market domain knowledge and sales excellence to drive results<br >Key Responsibilities<br > Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives<br > Identify potential business opportunities and partnerships to support the companys growth objectives leveraging market insights and industry trends<br > Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry<br > Collaborate with crossfunctional teams to define and refine the companys value proposition and develop innovative solutions to address market needs<br > Build and maintain strong relationships with key stakeholders including clients partners and industry influencers<br > Lead negotiations for major deals partnerships and strategic alliances ensuring alignment with the companys overall transformation objectives<br > Drive the endtoend sales process from lead generation and qualification to contract negotiation and closure<br > Provide guidance and mentorship to the business development team fostering a culture of excellence collaboration and continuous improvement<br > Monitor and analyze market trends competitive landscape and customer feedback to inform strategic decisionmaking and enhance business development efforts<br > Collaborate with the executive team to define and execute the companys overall growth strategy incorporating transformational initiatives<br >Requirements for success<br > Bachelors degree in business marketing or a related field MBA or advanced degree preferred<br > Proven experience in a seniorlevel engagement with a focus on driving transformational growth across the Consumer goods retail or financial services sector<br > Demonstrated success in identifying and closing highvalue business deals partnerships and strategic alliances<br > Strong understanding of market dynamics and trends with the ability to translate insights into actionable business strategies<br > Track record of building and nurturing strong client relationships driving customer satisfaction and maximizing revenue opportunities<br > Strategic thinker with a resultsoriented mindset capable of identifying and capitalizing on transformational opportunities<br > Ability to thrive in a fastpaced dynamic environment and adapt quickly to changing business priorities<br > Strong analytical skills with the ability to leverage data and market insights to drive informed decisionmaking<br ><b>Qualifications<b><br >To be successful in this role you have<br > Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level<br > Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals<br > Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection<br > Experienced in driving sales process and drive effective working relationships with Sales Operations<br > Ability to understand the bigger picture and business drivers around IT<br > Ability to build long term strategic and senior level relationships<br > Ability to adapt and work effectively within a rapidly changing and growing environment<br > Demonstrates strong business and financial acumen<br > Built selfmotivated sales teams that embrace a culture of collaboration enthusiasm and overachievement<br > Champions and promotes top performers constantly develops and coaches the team and themselves and topgrades appropriately<br > Proven partner relationships and networks and ability to grow the impact of revenue streams and territory development through the partner ecosystem<br > Ownership of driving successful pipeline generation activities developed by marketing or the partner community<br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Sr. Global Solution Sales Executive- IT Asset Management (ITAM), Technology Workflow Solutions Go-to-Market
Company: ServiceNow
Location: Dallas-Fort Worth, TX
Posted Mar 13, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br >Solution Sales is on a journey to innovate across ServiceNows gotomarket GTM delight our customers and fuel our unparalleled climb to $16B We are moving fast and with this rapid scale and dynamic growth we are hiring a strategic sales amp GTM leader to drive growth scale and consistency <br >The Sr Global Solution Sales Executive IT Asset Management ITAM Technology Workflow Solutions GotoMarket will spearhead market success for the IT Asset Management ITAM Business This role will focus on driving growth strategy enhancing solution sales capabilities and orchestrating crossfunctional ecosystem efforts to build a robust sales pipeline and capture market opportunities As a seasoned sales executive you will apply your expertise to drive business growth in partnership with various crossfunctional teams including sales specialist sales product marketing partners and other key stakeholders <br >This role offers a unique opportunity to make a substantial impact on the organizations growth and success The ideal candidate is a proven sales amp GTM leader with the ability to collaborate effectively foster relationships and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization The candidate must bring a combination of GTM expertise deep product amp market domain knowledge and sales excellence to drive results <br >Key Responsibilities <br ><p><ul><li>IT Asset Management ITAM Focused Develop and maintain strong relationships with key accounts priority customers partners and the industry at large Align as Executive Sponsor on key accounts Meet Revenue targets<li> <li>GTM Strategy Development Apply a business owner mindset to build and execute growth strategies in partnership with product sales amp crossfunctional business partners to establish ServiceNOW as the leader in this space<li> <li>Solution Sales Specialist Force Multiplier Partner with global crossfunctional teams to drive growth priorities including demand generation sales play construction customer events and help geoaligned solution sales specialist teams to ensure effective adoption and execution of strategies plays and activities<li> <li>Thought Leader amp GTM Voice Earn trusted advisor status across the organization amp externally through deep domain expertise and innovative thinking Represent the Workflow in global forecast calls quarterly product reviews acquisition considerations and various GTM planning activities from a sales perspective<li> <li>Market Insights Analyze the business to support proactive strategy development opportunity discovery and getwell initiatives Bridge market insights and intelligence to shape product pricing and packaging for GTM success lead the field in providing product feedback and to inform the business unit roadmap<li> <ul><ul><li>Specialist Community Development Foster and expand the specialist sales community and culture define enablement priorities and ensure competitive readiness for your business<li> <li>LongRange Planning Provide industry expertise and consultation for longrange and annual planning efforts including growth objectives prioritization enablement needs demand gen sales incubation approaches and other critical sales activities<li> <li>Matrixed Team Leadership Lead and inspire a geographically dispersed xfunctional team dedicated to workflow GTM success and delivering on revenue targets<li> <li>Sales Evangelism Actively represent the portfolio in customer and partnerfacing events as well as executive briefings<li> <li>Alliances and Channel Ecosystem Collaboration Collaborate with the ACE organization to develop GTM partners for workflow growth objectives<li> <li>MultiWorkflow Strategies Work in partnership with Global WF Leaders and BU GTM peers to develop multiworkflow strategies<li> <li>Business Development Strategies Create and execute strategies for building a healthy pipeline driving growth and fostering innovation<li> <ul><p><br ><b>Qualifications<b><br ><p><ul><li>10+ years experience in Industry Solution sales business development and GTM strategy<li> <li>Proven enterprise software sales experience in a large global matrixed sales organization with specialist sales experience preferred<li> <li>Demonstrated success partnering with senior product leaders to build and grow businesses<li> <li>Expert sales industry and product knowledge related to the XYZ business<li> <li>Excellent communication skills with the ability to influence at all levels<li> <li>Experience presenting to large internal and external audiences including customer and partner events<li> <li>Strong understanding of customer buying preferences market dynamics and key drivers to craft effective sales GTM strategies<li> <li>Consistent track record of meeting and exceeding team quotas<li> <li>Strong knowledge of sales techniques customer interaction and customer relations<li> <li>Proficient in forecasting financial metrics ROI assessment and market insights analysis<li> <li>Proven track record of selling to large enterpriselevel customers and established relationships at the Csuite level<li> <li>Strong organizational communication teamwork presentation problemsolving and time management skills<li> <ul><ul><li>Experience in inspiring global matrixed teams to follow best practices<li> <li>Selfstarter with a collaborative win as a team approach<li> <li>Global role or international experience is a plus<li> <ul><p><br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Source-to-Pay Operations Solutions Consultant (Pre-Sales) - Public Sector Finance and Supply Chain Workflows
Company: ServiceNow
Location: Washington DC
Posted Mar 13, 2024
<p><b>Company Description<b><br >At ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you <br >With more than 7700+ customers we serve approximately 85 of the Fortune 500® and were proud to be one of FORTUNE 100 Best Companies to Work For® and Worlds Most Admired Companies™ <br >Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow <br >Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from nontraditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates <br ><b>Job Description<b><br >As a strategic member of our sales team you will have a major impact on our success As a SourcetoPay Solution Consultant you will be responsible for devising sales strategies identifying customer challenges and pain and crafting a message that speaks to relevant differentiated value Connecting with your audience establishing credibility and the ability to learn quickly along with a startup mentality are essential <br >ServiceNow is acquiring new sourcetopay customers at an incredible pace To sustain our explosive growth we are looking for driverspeople who thrive on delivering results and live for the next big challenge We seek to employ the brightest and most forwardthinking talent on the planet were looking for professionals who arent content with the status quopeople who are more interested in how things could become Accelerate your career and succeed in an environment where you can make an impact daily We invite you to join in to stand out<br ><strong>What you get to do in this role<strong><br ><p><ul><li>Lead from the front by formulating strategies and approaches to establish credibility for ServiceNows sourcetopay solution<li> <li>Create compelling credibility and persuasive conversations that elevate our technology in the marketplace<li> <li>Help develop programs that enable our sales colleagues to communicate the value of sourcetopay on the ServiceNow platform<li> <li>Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement<li> <li>Be willing to broaden your expertise as we continue to develop solutions for sourcetopay and finance<li> <li>Work with Product Management to enhance ServiceNow products with new features that anticipate customer needs<li> <li>Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members<li> <li>Stay current on competitive analyses and trends impacting procurement and finance services<li> <li>Communicate with both business and technical decision makers<li> <ul><p><br ><b>Qualifications<b><br ><strong>In order to be successful in this role we need someone who has<strong><br ><p><ul><li>A complete and thorough understanding of the needs and challenges facing todays procurement and supplier organizations<li> <li>7+ years of Solution Consulting experience working with procurement solutions and supplier solutions<li> <li>5+ years working with procurement or supplier management systems<li> <li>Proven presales skills excellent communication skills in speaking to relevant value in a way thats compelling and memorable<li> <li>Passionate about evangelizing our capabilities across internal communication platforms<li> <li>Ability to establish credibility with executives business decision makers and technical influencers<li> <li>Selfstarter ability to effectively complete tasks and projects with minimal supervision<li> <li>Ideally have proficiency with the ServiceNow Platform or prior and current technical expertise in web technology and the ability to learn new technology<li> <li>Experience working collaboratively with product management product marketing and product development<li> <li>Ability to effectively communicate the ServiceNow value proposition and key differentiators to prospects<li> <li>A high degree of passion energy drive and willingness to travel frequently approximately 50 regional travel<li> <li>Flexible with creative problemsolving skills<li> <ul><p><br ><b>Additional Information<b><br >ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <br >At ServiceNow we lead with flexibility and trust in our distributed world of work Click here to learn about our work personas flexible remote and requiredinoffice <br >If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at talentacquisitionservicenowcom for assistance <br >For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the US Government <br >Please Note Fraudulent job postingsjob scams are increasingly common Click here to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the ServiceNow Careers site <br >From Fortune © 2022 Fortune Media IP Limited All rights reserved Used under license <br >Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow<p>
Senior Systems Engineer
Company: ServiceNow
Location: San Diego, CA
Posted Mar 17, 2024
ServiceNow is seeking a Senior Systems Engineer to drive initiatives in their Commercial and Federal Systems area, serving multiple US federal agencies. The role involves managing vulnerabilities, scanning results, and patching/update/upgrade projects. The ideal candidate should have 4+ years of related experience, hands-on experience with Python or Java, Linux, and cloud environments like AWS, Azure, or Google Cloud. They should also have a strong understanding of systems engineering concepts and components, and experience with security scanners and vulnerabilities resolution. The position offers a competitive compensation package, including health plans, a 401(k) Plan with company match, and flexible time away programs.