Jobs at ServiceNow
ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.
Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.
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Financial Services Operations (FSO) Technology Consultant
Company: ServiceNow
Location: São Paulo, Brazil / Remote
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes FSO Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, participating in workshops to assess and establish future-state processes, and providing oversight and unit testing of code. The ideal candidate should have 8+ years of professional services experience, industry domain expertise in FSI, and ServiceNow certifications. The company values flexibility, trust, and equal opportunity, offering an inclusive experience for all candidates.
Director, AMS Strategic Engagements (Large Deal Pursuits)
Company: ServiceNow
Location: Santa Clara, CA / Remote
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director - AMS Strategic Engagements (Large Deal Pursuits) to drive revenue growth and profitability through larger, strategic transactions. The role involves driving end-to-end deal strategy, leading complex negotiations, and collaborating with regional sales organizations. The ideal candidate should have 9+ years in the software industry, 5+ years in consultative direct sales into Enterprise accounts, and experience in large deal or corporate strategy. The role offers a competitive compensation package and opportunities for continuous improvement and growth.
Advisory Solution Consultant, ServiceNow.org, Nonprofit Industry
Company: ServiceNow
Location: Staines, United Kingdom / Remote
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves guiding revenue for products, leading discovery workshops, providing product demonstrations, and collaborating with product management. The company values inclusivity and offers an accessible, flexible work environment. Qualifications include proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary.
GenAI Architect
Company: ServiceNow
Location: Mumbai, India / Remote
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and a proven track record in driving business growth and customer satisfaction with emerging technology solutions.
Senior Platform Architect
Company: ServiceNow
Location: Brussels, Belgium / Remote
Posted Jan 22, 2025
Staff Inbound Product Manager - Legal Service Delivery
Company: ServiceNow
Location: Hyderabad, India
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Staff Product Manager for its Legal and Contract Management BU. The role involves leading product strategy, defining the product roadmap, and driving the development of a legal AI assistant. The ideal candidate should have 8+ years of enterprise software product management experience, preferably with a legal and contracts domain background and knowledge of GenAI for enterprises. The company values inclusivity and welcomes candidates from diverse backgrounds.
GenAI Architect
Company: ServiceNow
Location: Chicago, IL
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, staying updated with industry trends, and contributing to thought leadership. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. The position offers a base pay of $140,000-$245,200 plus equity, variable incentive compensation, and benefits. ServiceNow is an equal opportunity employer.
GenAI Architect
Company: ServiceNow
Location: Vienna, VA / Remote
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and contributing to thought leadership. Qualifications include at least 5 years of experience in technology advisory roles, preferably with GenAI solutions, and ServiceNow certifications. The company offers a competitive compensation package and a dynamic work environment.
Sr Business Strategy Specialist - New Grad 2025 (MBA)
Company: ServiceNow
Location: Santa Clara, CA
Posted Jan 22, 2025
Sr Technical Program Manager
Company: ServiceNow
Location: Alajuela, Costa Rica
Posted Jan 22, 2025
ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter work. The Global Cloud Services PgM Team, part of this organization, manages program delivery for engineering and operations. They work on initiatives like cross-functional service delivery, cloud infrastructure lifecycle, and process improvement. The role involves collaborating with leadership, contributing to AI-driven solutions, improving processes, and leading transparent communication with stakeholders. Basic qualifications include 4+ years of project/program management experience in tech, preferably with cloud infrastructure, and a relevant degree. Preferred qualifications include problem-solving skills, team alignment, project management, and knowledge sharing.
Technical Solution Architect, CIWF
Company: ServiceNow
Location: Melbourne, Australia
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced ServiceNow Technical Architect with Salesforce Service Cloud expertise. The role involves leading the design and development of complex solutions and integrations between ServiceNow and other enterprise platforms. Key responsibilities include maintaining skills/certifications, designing ServiceNow solutions aligned with business needs, partnering with stakeholders, and driving adoption of best practices in ServiceNow architecture and development.