Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Mgr, Software Engrg Mgmt

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 22, 2025

Financial Services Operations (FSO) Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes FSO Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, participating in workshops to assess and establish future-state processes, and providing oversight and unit testing of code. The ideal candidate should have 8+ years of professional services experience, industry domain expertise in FSI, and ServiceNow certifications. The company values flexibility, trust, and equal opportunity, offering an inclusive experience for all candidates.

Director, AMS Strategic Engagements (Large Deal Pursuits)

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director - AMS Strategic Engagements (Large Deal Pursuits) to drive revenue growth and profitability through larger, strategic transactions. The role involves driving end-to-end deal strategy, leading complex negotiations, and collaborating with regional sales organizations. The ideal candidate should have 9+ years in the software industry, 5+ years in consultative direct sales into Enterprise accounts, and experience in large deal or corporate strategy. The role offers a competitive compensation package and opportunities for continuous improvement and growth.

GenAI Architect

Company: ServiceNow

Location: Mumbai, India / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and a proven track record in driving business growth and customer satisfaction with emerging technology solutions.

Senior Platform Architect

Company: ServiceNow

Location: Brussels, Belgium / Remote

Posted Jan 22, 2025

Staff Inbound Product Manager - Legal Service Delivery

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Staff Product Manager for its Legal and Contract Management BU. The role involves leading product strategy, defining the product roadmap, and driving the development of a legal AI assistant. The ideal candidate should have 8+ years of enterprise software product management experience, preferably with a legal and contracts domain background and knowledge of GenAI for enterprises. The company values inclusivity and welcomes candidates from diverse backgrounds.

GenAI Architect

Company: ServiceNow

Location: Chicago, IL

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, staying updated with industry trends, and contributing to thought leadership. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. The position offers a base pay of $140,000-$245,200 plus equity, variable incentive compensation, and benefits. ServiceNow is an equal opportunity employer.

GenAI Architect

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and contributing to thought leadership. Qualifications include at least 5 years of experience in technology advisory roles, preferably with GenAI solutions, and ServiceNow certifications. The company offers a competitive compensation package and a dynamic work environment.

Sr Technical Program Manager

Company: ServiceNow

Location: Alajuela, Costa Rica

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter work. The Global Cloud Services PgM Team, part of this organization, manages program delivery for engineering and operations. They work on initiatives like cross-functional service delivery, cloud infrastructure lifecycle, and process improvement. The role involves collaborating with leadership, contributing to AI-driven solutions, improving processes, and leading transparent communication with stakeholders. Basic qualifications include 4+ years of project/program management experience in tech, preferably with cloud infrastructure, and a relevant degree. Preferred qualifications include problem-solving skills, team alignment, project management, and knowledge sharing.

Technical Solution Architect, CIWF

Company: ServiceNow

Location: Melbourne, Australia

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced ServiceNow Technical Architect with Salesforce Service Cloud expertise. The role involves leading the design and development of complex solutions and integrations between ServiceNow and other enterprise platforms. Key responsibilities include maintaining skills/certifications, designing ServiceNow solutions aligned with business needs, partnering with stakeholders, and driving adoption of best practices in ServiceNow architecture and development.

GenAI Architect

Company: ServiceNow

Location: Seattle, WA

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, staying updated with industry trends, and contributing to thought leadership. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. The position offers a competitive base pay, equity, variable incentive compensation, and benefits. ServiceNow is an equal opportunity employer committed to inclusivity and diversity.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

Other Companies Hiring