Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Sr Software Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 22, 2025

Principal Engagement Manager - West Region

Company: ServiceNow

Location: Scottsdale, AZ / Remote

Posted Jan 22, 2025

Manager, Technical Account Management

Company: ServiceNow

Location: San Diego, CA

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. They are seeking a Sales Leader for a team of Technical Account Managers to ensure customer satisfaction and retention. The role involves leading sales teams, managing customer relationships, and understanding ServiceNow's products/services. Key responsibilities include account management, technical consultation, problem-solving, and support. Qualifications include a Bachelor's degree, 3-5+ years of experience in account management or technical sales, and strong technical and soft skills.

Workforce Mobilisation Services Regional Coordinator

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a WMS Regional Coordinator. The role involves collaborating with CSS Delivery Leadership, managing contractor budget allocations, driving hiring targets, and screening CVs. The ideal candidate should have excellent communication skills, strong time management, and experience in decision making, negotiations, and risk assessments. A background in recruitment, business operations, project management, or workforce strategy is required, with 4-7 years of experience preferred. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Customer Success Guide

Company: ServiceNow

Location: Dublin, Ireland

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform to streamline work processes. A job opportunity exists in Dublin, Ireland, for a Customer Success Guide role within the Customer Excellence Group. The role involves driving customer success, growth, and adoption across EMEA, serving as a trusted advisor, and collaborating with internal teams to deliver seamless customer experiences.

Principal Success Architect

Company: ServiceNow

Location: Tokyo, Japan

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The Customer Outcomes team, part of ServiceNow, accelerates platform adoption and improves customer outcomes through a portfolio of services. The role of a Customer Outcomes Principal Success Architect involves developing C-level executive relationships, understanding customer goals, and improving customer outcomes leading to product adoption, renewals, and expansion of ServiceNow offerings. Qualifications include 12+ years of progressive experience in professional services, management consulting, and digital transformation, with expertise in IT, HR, and GBS Transformation.

ServiceNow Platform Architect

Company: ServiceNow

Location: Addison, TX

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Architect for its Digital Technology group. The role involves leading the strategy and adoption of the ServiceNow platform, driving technical governance, and solving complex challenges with innovative solutions. The ideal candidate should have extensive experience in software development, particularly within the ServiceNow platform, and strong technical expertise in ServiceNow capabilities, integrations, and GenAI features. The Principal Architect will mentor teams, collaborate with stakeholders, and ensure the platform's scalability and best practices. This is an opportunity to define the vision for how the company works and deliver transformative solutions.

Software Quality Engineer

Company: ServiceNow

Location: Hyderabad, India

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job role involves maintaining automation test frameworks, designing testing strategies, and supporting engineering organizations. Qualifications include 2+ years of experience with relevant technologies, proficiency in Java, JUnit, Selenium, TestNG, and agile methodology. The company values inclusivity and welcomes candidates from diverse backgrounds.

Product Adoption and Enablement Lead

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic thinker with extensive experience in application development and ServiceNow products. The role involves strategic leadership, collaboration with cross-functional teams, and driving product adoption and customer success. The ideal candidate will have a deep understanding of ServiceNow's platform, strong skills in organizational change management, and excellent communication skills. They will influence company-wide partnerships, align product adoption with revenue goals, and develop training programs to enhance user proficiency.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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