Jobs at ServiceNow

Positions 12,337

ServiceNow is a cloud‑based platform that powers digital workflows for enterprises worldwide. It specializes in IT Service Management, IT Operations Management, and customer experience solutions, helping companies automate routine tasks and accelerate innovation.

Hiring at ServiceNow spans software engineering, product management, data science, UX design, sales engineering, professional services, and support roles. Candidates can expect a collaborative Agile environment, regular technical interviews, and a strong emphasis on continuous learning and certification.

Job Transparency provides real‑time salary data, employee reviews, and hiring trends for every ServiceNow listing. Armed with this information, candidates can negotiate better offers, benchmark against peers, and gauge team satisfaction before submitting an application.

Product Design Internships (Product, Visual and Content Design) - Summer 2025

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a design intern. The role involves working on high-visibility offerings like the Platform UI, Agent Workspace, Service Portal, and mobile app. The ideal candidate is a full-time student pursuing a degree in design, cognitive science, human-computer interaction, or related fields. They should be proficient in design tools like Figma and Photoshop, and have a strong understanding of user interface design and web technologies. The intern will work closely with design experts, contributing to innovative software that makes workflows smarter. ServiceNow offers competitive compensation, a collaborative culture, and opportunities for career growth.

Principal Platform Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 22, 2025

Senior Solution Sales Executive - IT Workflows (Telco/Media/Tech)

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Solution Sales Executive for its IT Workflows products. The role involves supporting strategy and solution wins, providing input to account planning, and coaching team members. The ideal candidate should have experience selling into Telco or Media Tech accounts, 7+ years in specialty solutions, and understanding of business sales processes. Travel of 30-50% is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Design Director, Global Brand

Company: ServiceNow

Location: Chicago, IL

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Design Director to lead the brand's vision and design across all channels and touchpoints. The ideal candidate should have extensive experience in designing global brands, leading creative teams, and driving brand solutions to business problems. They should also be comfortable with creative tools and have strong communication skills. The role involves driving the global brand identity, leading a high-performing team, and fostering a design culture. The company offers competitive compensation and benefits, including health plans, a 401k plan, and flexible time away programs.

Senior Manager, Global Government Affairs and Public Policy - Executive and Regulatory

Company: ServiceNow

Location: Baltimore, MD

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Manager for Global Government Affairs and Public Policy. The role involves advising leadership on key policy, legislative, regulatory, and global issues impacting the company. The candidate will represent ServiceNow in meetings with government officials, work closely with internal teams, and monitor policy developments. Qualifications include extensive experience in policy, regulatory, and cybersecurity issues, strong writing and interpersonal skills, and a deep understanding of ServiceNow's business. The position is based in Washington DC with a base pay of $143,300 - $250,700 plus equity, variable incentive compensation, and benefits.

Global Marketing Program Sr Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 22, 2025

Staff Software Quality Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The Platform Data Quality Engineering team maintains automation test frameworks, collects and reports quality metrics, and partners with engineering organizations to troubleshoot issues. The role requires 8+ years of professional experience in quality assurance or application development, proficiency in Java programming, Selenium, JUnit, TestNG, JavaScript, and tools like Eclipse, Jenkins, Maven, and Git. ServiceNow values inclusivity and offers competitive compensation, benefits, and flexible work arrangements.

Senior Solution Sales Executive, Employee Workflows - Enterprise Retail

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Specialist for Employee Workflows in the Western US, including Minneapolis. The role involves overseeing market success of ServiceNow's Employee Workflows products, supporting territory strategy, and coaching AEs. The ideal candidate should have 7+ years of experience in Employee Experience Workflows, 5+ years in the Enterprise segment, and ideally experience selling to large Retailers. The position offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Milan, Italy / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate should have at least 8 years of consulting experience, with a focus on enterprise architecture and technical roadmaps. They must possess deep expertise in field service management, customer service workflows, and relevant industry domains. The role requires proficiency in ServiceNow technologies and capabilities, and mandatory certifications within the first year. ServiceNow is an equal opportunity employer, committed to creating an accessible and inclusive experience for all candidates.

GenAI Architect

Company: ServiceNow

Location: Seattle, WA

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, staying updated with industry trends, and contributing to thought leadership. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. The position offers a competitive base pay, equity, variable incentive compensation, and benefits. ServiceNow is an equal opportunity employer committed to inclusivity and diversity.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow values innovation, teamwork, and work‑life balance. Employees receive generous PTO, remote hybrid options, and a culture that rewards continuous learning. The company encourages cross‑functional collaboration and offers internal mobility for career growth.
What types of positions are available at ServiceNow?
ServiceNow hires software engineers, cloud architects, data scientists, product managers, UX designers, sales engineers, professional services consultants, and support specialists. Roles often require Agile experience, strong problem‑solving skills, and a customer‑first mindset.
How can I stand out as an applicant for ServiceNow?
Showcase relevant projects on GitHub, demonstrate familiarity with ServiceNow’s platform or similar workflow tools, and prepare for technical interviews that test coding, design, and system thinking. Highlight certifications, such as AWS or Azure, and articulate how you can drive digital transformation for clients.

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