Jobs at ServiceNow

12,319 open positions

ServiceNow is a leading cloud platform that automates enterprise IT workflows. Since its 2004 founding, the company has grown to over 13,000 employees and serves more than 6,000 customers worldwide. Its flagship IT Service Management suite powers ticketing, knowledge bases, and workflow automation for Fortune 500 firms.

ServiceNow hires across engineering, product, sales, and professional services. Software engineers build the platform in Java, Node.js, and Go, while solutions architects design integrations for clients such as Walmart and Goldman Sachs. Sales roles focus on SaaS subscriptions and channel partnerships, and marketing positions drive product adoption. Candidates can expect rigorous technical interviews and a culture that rewards innovation.

Checking ServiceNow listings on Job Transparency gives you real salary ranges, employee sentiment, and interview difficulty ratings. This data lets you compare offers, negotiate confidently, and gauge fit before applying.

Product Design Internships (Product, Visual and Content Design) - Summer 2025

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a design intern. The role involves working on high-visibility offerings like the Platform UI, Agent Workspace, Service Portal, and mobile app. The ideal candidate is a full-time student pursuing a degree in design, cognitive science, human-computer interaction, or related fields. They should be proficient in design tools like Figma and Photoshop, and have a strong understanding of user interface design and web technologies. The intern will work closely with design experts, contributing to innovative software that makes workflows smarter. ServiceNow offers competitive compensation, a collaborative culture, and opportunities for career growth.

Principal Platform Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 22, 2025

Senior Solution Sales Executive - IT Workflows (Telco/Media/Tech)

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Solution Sales Executive for its IT Workflows products. The role involves supporting strategy and solution wins, providing input to account planning, and coaching team members. The ideal candidate should have experience selling into Telco or Media Tech accounts, 7+ years in specialty solutions, and understanding of business sales processes. Travel of 30-50% is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Design Director, Global Brand

Company: ServiceNow

Location: Chicago, IL

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Design Director to lead the brand's vision and design across all channels and touchpoints. The ideal candidate should have extensive experience in designing global brands, leading creative teams, and driving brand solutions to business problems. They should also be comfortable with creative tools and have strong communication skills. The role involves driving the global brand identity, leading a high-performing team, and fostering a design culture. The company offers competitive compensation and benefits, including health plans, a 401k plan, and flexible time away programs.

Senior Manager, Global Government Affairs and Public Policy - Executive and Regulatory

Company: ServiceNow

Location: Baltimore, MD

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Manager for Global Government Affairs and Public Policy. The role involves advising leadership on key policy, legislative, regulatory, and global issues impacting the company. The candidate will represent ServiceNow in meetings with government officials, work closely with internal teams, and monitor policy developments. Qualifications include extensive experience in policy, regulatory, and cybersecurity issues, strong writing and interpersonal skills, and a deep understanding of ServiceNow's business. The position is based in Washington DC with a base pay of $143,300 - $250,700 plus equity, variable incentive compensation, and benefits.

Global Marketing Program Sr Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 22, 2025

Staff Software Quality Engineer

Company: ServiceNow

Location: San Diego, CA

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The Platform Data Quality Engineering team maintains automation test frameworks, collects and reports quality metrics, and partners with engineering organizations to troubleshoot issues. The role requires 8+ years of professional experience in quality assurance or application development, proficiency in Java programming, Selenium, JUnit, TestNG, JavaScript, and tools like Eclipse, Jenkins, Maven, and Git. ServiceNow values inclusivity and offers competitive compensation, benefits, and flexible work arrangements.

Senior Solution Sales Executive, Employee Workflows - Enterprise Retail

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Specialist for Employee Workflows in the Western US, including Minneapolis. The role involves overseeing market success of ServiceNow's Employee Workflows products, supporting territory strategy, and coaching AEs. The ideal candidate should have 7+ years of experience in Employee Experience Workflows, 5+ years in the Enterprise segment, and ideally experience selling to large Retailers. The position offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Milan, Italy / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate should have at least 8 years of consulting experience, with a focus on enterprise architecture and technical roadmaps. They must possess deep expertise in field service management, customer service workflows, and relevant industry domains. The role requires proficiency in ServiceNow technologies and capabilities, and mandatory certifications within the first year. ServiceNow is an equal opportunity employer, committed to creating an accessible and inclusive experience for all candidates.

Director, Product Design, Conversational AI

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an experienced Enterprise Product Designer to lead a team of designers and managers. The role involves collaborating with product teams to deliver innovative UX, managing a portfolio of products, and overseeing user needs assessment and research. The ideal candidate should have at least 8 years of visual and interaction design experience, expertise in design systems, and proficiency in design tools. They must also have strong communication skills and the ability to work in a fast-paced, agile environment. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Frequently Asked Questions

What is it like to work at ServiceNow?
ServiceNow emphasizes a collaborative environment with a strong focus on continuous learning. Employees report high engagement scores, frequent tech talks, and access to the company’s learning platform, SkillUp. Work schedules are flexible, and the company offers a generous equity program and annual performance bonuses tied to company growth. Many hires say the culture values impact, so you’ll see your code or solution directly affect millions of users.
What types of positions are available at ServiceNow?
ServiceNow’s hiring portfolio covers over 300 distinct roles. Data engineering, DevOps, cybersecurity, and AI/ML engineers are in high demand, as are product managers, solutions architects, and sales engineers. Non‑technical roles such as customer success managers, HR business partners, and marketing strategists also have open positions. The 3,580 openings span all U.S. regions and international offices, with remote options for many technical roles.
How can I stand out as an applicant for ServiceNow?
To stand out, showcase measurable impact from past projects, such as reduced ticket resolution time or increased workflow efficiency. Highlight experience with cloud platforms (AWS, Azure, GCP) and scripting languages commonly used by ServiceNow. Tailor your resume to include specific metrics, and prepare for scenario‑based technical questions that test your problem‑solving and system‑design skills. Finally, reference any ServiceNow certifications (e.g., Certified System Administrator) or open‑source contributions.

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