Jobs at ServiceTitan
746 open positions
Manager, Customer Support
Company: ServiceTitan
Location: Salt Lake City, UT
Posted Mar 28, 2023
The Technical Support Organization Manager role involves managing day-to-day performance and employees within the U.S. Technical Support Organization, managing customer issue resolution and support experience, driving business outcomes, and overseeing change management and reengineering activities. The ideal candidate should have a strong understanding of contract center functionality and ServiceTitan's business policies and procedures.
Manager, Data Science
Company: ServiceTitan
Location: Remote
Posted Apr 02, 2023
ServiceTitan's engineering organization is seeking a data science leader to drive the company's strategy. The ideal candidate will have experience managing a data science team, understanding business goals, and creating a global data science competency. They will work with business stakeholders, ensure high-quality data collection, design MLOps frameworks, and stay updated on new technologies. The role requires a MS/Ph.D. in a quantitative discipline, 4+ years of leadership experience, and expertise in machine learning, data mining, statistics, and Python. The company offers flexible time off, comprehensive onboarding, leadership training, and a holistic suite of benefits.
Video Editor
Company: ServiceTitan
Location: Remote
Posted Mar 31, 2023
The job posting is for a Video Editor position at ServiceTitan. The successful candidate will work closely with the Creative Director and other team members to create compelling content for various marketing efforts. The role requires a passion for video, a willingness to learn, and a knack for telling compelling stories. The company offers flexible time off, recognition, and support for autonomous work, as well as comprehensive onboarding, leadership training, and other benefits.
Principal Data Platform Engineer
Company: ServiceTitan
Location: Remote
Posted Mar 29, 2023
This job posting is for a Staff Data Pipeline Engineer position at ServiceTitan, a rapidly growing startup. The role involves leading major feature development, improving data products, and building new ones. The company values high traffic, fault tolerance, and availability, and offers flexible time off, learning opportunities, and comprehensive benefits.
Product Content Manager
Company: ServiceTitan
Location: Remote
Posted Apr 01, 2023
The job posting is for a Content Automation Manager at ServiceTitan, a company that values efficiency, creativity, and innovation in their marketing processes. The role involves managing content delivery, analyzing campaign performance, optimizing content for target audiences, and collaborating with stakeholders to set successful automations and exceed goals. The successful candidate will have experience with content automation platforms, Facebook Advertising, and Google Ads, and will be responsible for driving significant change and impact in content production processes using AI and other innovative technologies.
Principal Product Manager, Marketing Pro
Company: ServiceTitan
Location: Remote
Posted Apr 01, 2023
ServiceTitan is seeking a Principal Product Manager to drive the planning, development, and launch of marketing and customer acquisition products for home service providers and their customers. The role requires strong vision, individual contributor skills, and the ability to collaborate with other product teams. The Principal Product Manager will focus on outsized customer outcomes and have autonomy with accountability and ownership.
Senior Product Manager
Company: ServiceTitan
Location: Remote
Posted Mar 17, 2023
ServiceTitan is looking for a Product Leader with a 10x impact mindset to drive the launch, market adoption, and customer outcome realization of a new customer journey management system product. The role requires developing a product vision, strategy, and roadmap, engaging with customers, presenting analysis and recommendations to executive leadership, collaborating with a cross-functional team, and driving product success and adoption.
Manager, Product Marketing
Company: ServiceTitan
Location: Remote
Posted Apr 05, 2023
The text describes a highly specialized and challenging role within ServiceTitan's Product Marketing team, focusing on driving new customer acquisition and adoption of their fintech products and features. The ideal candidate should have a Fintech background, be a self-starter, and have strong analytical skills. The role involves working closely with executive leadership, leading cross-functional collaboration, and influencing product roadmaps. The candidate should be motivated, a PMM expert, and committed to results.
Social Media Moderation Manager
Company: ServiceTitan
Location: Remote
Posted Mar 30, 2023
The job posting is for a Social Media Moderation Manager position at ServiceTitan. The role involves monitoring and managing the company's Facebook group, handling customer inquiries, collaborating with cross-functional teams, and driving community engagement. The ideal candidate should have experience in social media, customer service, or marketing, and be familiar with platforms like Salesforce, Gainsight, and Tableau. The company offers flexible work hours, comprehensive benefits, and a supportive work environment.
Staff Quality Automation Engineer
Company: ServiceTitan
Location: Remote
Posted Apr 03, 2023
The job posting is for an experienced Automation Engineer at ServiceTitan to contribute to product quality by building out automated test plans and test frameworks. The role requires technical guidance, collaboration with Engineers, Product Managers, and Designers, and driving innovation in test frameworks and tools. The company offers flexible time off, recognition, and support for autonomous work, as well as comprehensive onboarding, leadership training, and holistic health and wellness benefits.
Manager, PayFac and Merchant Operations (FieldRoutes)
Company: ServiceTitan
Location: Remote
Posted Mar 30, 2023
FieldRoutes is a leading cloud-based and mobile SaaS provider in the pest control and lawn care industry. They offer a platform that automates all aspects of field service operations, enabling companies to accelerate growth, streamline operations, and increase customer retention. The company is known for its award-winning culture and has been recognized by Inc. Magazine and Forbes. They are looking for a PayFac and Merchant Operations Manager to join their team.
Senior Software Engineer
Company: ServiceTitan
Location: Remote
Posted Apr 07, 2023
ServiceTitan is looking for a Senior Software Engineer to join their engineering team. The role involves leading major feature development, working with product managers and designers, and communicating effectively with other teams. The company offers a comprehensive benefits package, flexible work arrangements, and opportunities for growth and development.