Jobs at Siemens Digital Industries Software
805,286 open positions
Siemens Digital Industries Software builds the digital foundation for the industrial world, delivering PLM, CAD, and simulation tools that enable manufacturers to design, test, and produce products faster and more efficiently.
Recruitment focuses on roles such as software engineers, data scientists, product managers, and field service specialists. Candidates can expect Agile teams, cross‑functional collaboration, and opportunities to work on global projects that integrate AI, IoT, and cloud technologies.
Using Job Transparency to review Siemens Digital Industries Software openings gives you instant access to salary ranges and employee sentiment, letting you benchmark offers, gauge workplace culture, and negotiate with confidence.
Marketing Analyst (Social media)
Company: Truelogic Software
Location: Latin America
Posted Apr 26, 2024
<p class=jobDescription> <p> Truelogic is a leading provider of nearshore staff augmentation services located in New York Our team of 500 tech talents is driving digital disruption from Latin America to the top projects in US companies Truelogic has been helping companies of all sizes to achieve their digital transformation goals <p> <h3> <strong> What are you going to do <strong> <h3> <p> You will have the opportunity to work in a forwardthinking and growthoriented environment at Truelogic Internal team We are looking for a Marketing Analyst who possesses a strong grasp of content development and social media dynamics The ideal candidate should have the ability to create engaging content that resonates with our audience and fosters interaction across our digital platforms <p> <ul> <li> <p> Craft and publish engaging content for LinkedIn posts including content for the CEOs profile <p> <li> <li> <p> Develop and share creative content for Instagram posts <p> <li> <li> <p> Actively participate in LinkedIn groups using the CEOs profile to foster community engagement <p> <li> <li> <p> Create a target list for outreach campaigns based on user engagement and interactions <p> <li> <li> <p> Strategically increase the number of followers on LinkedIn and Instagram <p> <li> <li> <p> Boost engagement rates on LinkedIn and Instagram through innovative content strategies <p> <li> <li> <p> Execute advertisement campaigns on LinkedIn for talent acquisition purposes <p> <li> <li> <p> Contribute to the development and content updates of websites for both client and talent acquisition <p> <li> <li> <p> Drive increased traffic to the company website and various landing pages <p> <li> <li> <p> Design deliver and maintain uptodate landing pages for strategic purposes <p> <li> <li> <p> Analyze and report on key website metrics to inform content and strategy improvements <p> <li> <ul> <p> <strong> What will help you succeed <strong> <p> <ul> <li> <p> Demonstrable experience managing social media platforms and content creation <p> <li> <li> <p> A strong portfolio that showcases content creation skills across various social media platforms <p> <li> <li> <p> Experience with LinkedIn Ads and other social media advertising tools <p> <li> <li> <p> Ability to analyze website traffic and user engagement metrics <p> <li> <li> <p> Proficiency in content management systems and landing page tools <p> <li> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Ability to work in a fastpaced environment and adapt to changes <p> <li> <li> <p> Fluency in English and preferably in Spanish <p> <li> <ul><p>
Cloud Administrator
Company: Igloo Software
Location: Remote
Posted Apr 27, 2024
<p><b>Tell me about Igloo<b><p> <p>One of our core beliefs at Igloo is that people are a companys biggest asset This philosophy is woven into everything we do at Igloo our behaviors our culture and especially our digital workplace solutions which we use internally every day You might say we talk the talk and walk the walk<p> <p><br ><p> <p>Igloos goal is to help people communicate and collaborate in the workplace This means creating simple but effective workflows to enable people to create content and a delightful experience for consuming and collaborating on it<p> <p><br ><p> <p>And thats why we can offer you a superior employee experience that goes beyond superficial perks and promises and gives you the true sense of purpose youve been waiting for<p> <p><br ><p> <p><span>Igloo is looking for a Cloud Administrator to join our growing technology team This role will give you the opportunity to work with many different technologies in a fastpaced environment In this role you will be responsible for creating initiatives to improve the overall stability of the system and provide troubleshooting Over time due to your proactive nature the need for troubleshooting will decline as you implement proactive measures <span><p> <p><span> <span><p> <p><span>With your experience you will be able to identify defects and troubleshoot effectively Youre resourceful but also know when to seek support from your team Collaborating with various teams comes naturally to you and you have seen successful projects through from initiation to close <span><p> <p><b>The impact youll have<b> <p><ul><li><b>Process Improvement<b> continuous updates to deployment documentation as processes improve and change Leverage industry best practices in defining and tuning appropriate ondemand cloud deployment architectures <li> <li><b>Manage<b> manage cloud deployments with cloud administration tools and management frameworks Proactively work on assigned tasks while coordinating the work effort with the team <li> <li><b>Teamwork<b> work cross functionally with Engineering Support and Marketing to design develop test and implement cloud deployments <li> <li><b>Problem Solve <b>investigate and troubleshoot server and web application performance Leverage your experience to find the root cause of defects and work to proactively address them Identify implement and support application monitoring solutions for cloud deployments <li> <li><b>Automate<b>identify areas where we can automate routine cloud deployment administration and monitoring tasks <li> <li><b>Project Work<b> communicate and work effectively with internal and external stakeholders during deployment projects Accurately scope project requirements and delivery timelines <li> <ul><p><b>The keys to success<b> <p><ul><li>3+ years of experience working with Azure cloud services <li> <li>3+ years of experience managing Windows and Linux servers including IIS AD LDAP etc <li> <li>2+ years of experience with cloud automation including scripting and configuration management tools such as Bicep ARM templates PowerShell Azure CLI or Terraform <li> <li>Experience with handson troubleshooting of complex systems problems that includes capacity planning and performance tuning reliability or high availability initiatives <li> <li>Ability to contribute to multiple projectsdemands simultaneously <li> <li>SelfStarter with track record of initiating process improvement and automation <li> <li>Strong communication and attention to detail <li> <li>Positive attitude with ability to learn and adapt <li> <li>MSSQL Database administration and troubleshooting <li> <li>Experience with standards and compliance eg HIPAA SOC2 ISO FISMA NIST <li> <li>Knowledge of networking including practical knowledge of WAF NSG DNS etc <li> <li>Experience scaling cloud platforms containers virtual machines web applications serverless functions <li> <li>Experience with Microsoft 365 administration <li> <ul><p> <p><p><b>What Igloo can offer you<b><p> <p>We offer a training budget for every employee health benefits and a wellness spending account and support a hybrid work environment You choose whether you work on a Mac or PC whatever hardware makes your work easier We are also proud to offer a 100 remotefirst work environment for each role at Igloo<p> <p><br ><p> <p>If youre looking for a role with the right mix of autonomy and team collaboration an environment that fosters transparency and trust a company with seasoned leadership and backed by a leading investment firm a career with lots of opportunity and room for growth and a chance to personally influence how organizations work then we invite you to step inside Igloo <p> <p> <p> <p><b>Sound like you Apply now<b><p> <p>Igloo is committed to building and supporting a culture of equity diversity inclusion and accessibility We hire the best talent and welcome applications from all qualified individuals especially those from underrepresented and systemically oppressed groups<p> <p><br ><p> <p>Accommodations are available on request to enable your full and inclusive participation in our recruitment process Please contact hrigloosoftwarecom for if you require support<p> <p> <p> <p><b>Learn more about Igloo Software <b>httpswwwigloosoftwarecomcareers<p> <p><p>
Marketing Analyst (Campaigns)
Company: Truelogic Software
Location: Latin America
Posted Apr 27, 2024
<p class=jobDescription> <p> Truelogic is a leading provider of nearshore staff augmentation services located in New York Our team of 500 tech talents is driving digital disruption from Latin America to the top projects in US companies Truelogic has been helping companies of all sizes to achieve their digital transformation goals <p> <p> Would you like to make innovation happen Have you ever dreamed of building Products that impact millions of users Nice Then we have a seat for you on our team <p> <h3> <strong> What are you going to do <strong> <h3> <p> You will have the opportunity to work in a forwardthinking and growthoriented environment at a Truelogic Internal team <strong> <strong> Occupy a unique position in the market as a Marketing Analyst to spearhead the creation and implementation of effective nurturing campaigns for leads and candidates The ideal candidate will manage our marketing automation platforms execute monthly newsletters and develop promotional materials for targeted audiences all aimed at enhancing our lead generation and talent acquisition efforts <p> <ul> <li> <p> Design and implement lead nurturing campaigns using HubSpot <p> <li> <li> <p> Create and execute candidate nurturing campaigns with RD Station <p> <li> <li> <p> Send monthly newsletters to prospect client and talent databases <p> <li> <li> <p> Develop marketing assets for nurturing audiences <p> <li> <li> <p> Run targeted opportunity campaigns for critical open job positions using RD Station <p> <li> <li> <p> Implement campaigns for offering Bench Employees via HubSpot <p> <li> <li> <p> Report on the status of the databases and conversion metrics <p> <li> <li> <p> Create a targeted list based on engagement for direct outreach activities <p> <li> <li> <p> Continuously assess upcoming events in the US for lead generation purposes <p> <li> <li> <p> Continuously evaluate upcoming events in LATAM for talent acquisition <p> <li> <li> <p> Organize the companys participation in selected events <p> <li> <li> <p> Provide assets for event participation <p> <li> <ul> <p> <strong> What will help you succeed <strong> <p> <ul> <li> <p> Proven experience of around 2 years in digital marketing and managing CRM and marketing automation platforms HubSpot RD Station <p> <li> <li> <p> Exceptional content creation and editing skills <p> <li> <li> <p> Deep understanding of lead generation processes and strategies <p> <li> <li> <p> Analytical skills to interpret marketing data and metrics <p> <li> <li> <p> Excellent communication and organizational abilities <p> <li> <li> <p> Ability to work independently and collaboratively <p> <li> <li> <p> Fluency in English and preferably in Spanish <p> <li> <ul><p>
Staff Engineer, Software Development Engineering (Apps)
Company: Western Digital
Location: South Bay
Posted Apr 27, 2024
<p><b>Company Description<b> <p><p>At Western Digital our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible possible<p> <p>At our core Western Digital is a company of problem solvers People achieve extraordinary things given the right technology For decades weve been doing just that Our technology helped people put a man on the moon<p> <p>We are a key partner to some of the largest and highest growth organizations in the world From energizing the most competitive gaming platforms to enabling systems to make cities safer and cars smarter and more connected to powering the data centers behind many of the worlds biggest companies and public cloud Western Digital is fueling a brighter smarter future<p> <p>Bingewatch any shows use social media or shop online lately Youll find Western Digital supporting the storage infrastructure behind many of these platforms And that flash memory card that captures and preserves your most precious moments Thats us too<p> <p>We offer an expansive portfolio of technologies storage devices and platforms for business and consumers alike Our datacentric solutions are comprised of the Western Digital® GTechnology™ SanDisk® and WD® brands<p> <p>Todays exceptional challenges require your unique skills Its You amp Western Digital Together were the next BIG thing in data<p> <p><b>Job Description<b> <p><p>Were looking for a talented and passionate engineer to join our team You will be part of the team who is responsible for designing implementing and maintaining company internal software tools used to process analyze and visualize hard disk drives development production line and field data <p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES<p> <ul><li>Develop and maintain software applications Customized Data Decoders ETL Extraction Transformation Loading webbased data analytics amp visualization applications and machine learning models for machinegenerated data sets<li> <li>Build scalable distributed highly available data pipeline infrastructure <li> <li>Work with relational and nonrelational databases to store and retrieve data from different software applications<li> <li>Work with technology and product teams to develop analysis tools and machine learning models <li> <li>Train retrain and monitor machine learning systems and models as needed and build data systems and pipelines to feed the machine learning models<li> <li>Participate in code reviews and architectural technical discussions<li> <li>Create and maintain detailed engineering documentation application specifications and internal user guides<li> <li>Selfmotivated with the ability to work collaboratively in a global fastpaced leanagile team environment<li> <ul><p><b>Qualifications<b> <p><p>Qualifications Skills <p> <ul><li>BS or MS degree in Software Engineering Computer Science Computer Engineering or a related field<li> <li>Experience BS with 5+ yrs experience MS with 3+ yrs experience<li> <li>Proficiency working with CC++ Python Jupyter R Elasticsearch NonRelational DBs MongoDB Cassandra Relational DBs MySQL SingleStore Presto and Docker containers <li> <li>Experience with Kafka Kubernetes Perl Nodejs Javascript Jenkins Spinnaker Artifactory RESTful APIs building machine learning systems is a plus<li> <li>Experience with source control such as GIT BitBucket SVN and Atlassian toolchain such as Jira Confluence <li> <ul><p><b>Additional Information<b> <p><p>Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race color ancestry religion including religious dress and grooming standards sex including pregnancy childbirth or related medical conditions breastfeeding or related medical conditions gender including a persons gender identity gender expression and genderrelated appearance and behavior whether or not stereotypically associated with the persons assigned sex at birth age national origin sexual orientation medical condition marital status including domestic partnership status physical disability mental disability medical condition genetic information protected medical and family care leave Civil Air Patrol status military and veteran status or other legally protected characteristics We also prohibit harassment of any individual on any of the characteristics listed above Our nondiscrimination policy applies to all aspects of employment We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster<p> <p>Western Digital thrives on the power and potential of diversity As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution<p> <p>Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process Please contact us at jobsaccommodationswdccom to advise us of your accommodation request In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying<p> <p>LIAJ1<p> <p><p> <p><strong>Compensation amp Benefits Details<strong><p> <ul><li>An employees pay position within the salary range may be based on several factors including but not limited to 1 relevant education qualifications certifications and experience 2 skills ability knowledge of the job 3 performance contribution and results 4 geographic location 5 shift 6 internal and external equity and 7 business and organizational needs<li> <li>The salary range is what we believe to be the range of possible compensation for this role at the time of this posting We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California Colorado New York or remote jobs that can be performed in California Colorado and New York This range may be modified in the future<li> <li>You will be eligible to participate in Western Digitals ShortTerm Incentive STI Plan which provides incentive awards based on Company and individual performance Depending on your role and your performance you may be eligible to participate in our annual LongTerm Incentive LTI program which consists of restricted stock units RSUs or cash equivalents pursuant to the terms of the LTI plan Please note that not all roles are eligible to participate in the LTI program and not all roles are eligible for equity under the LTI plan RSU awards are also available to eligible new hires subject to Western Digitals Standard Terms and Conditions for Restricted Stock Unit Awards<li> <li>We offer a comprehensive package of benefits including paid vacation time paid sick leave medicaldentalvision insurance life accident and disability insurance taxadvantaged flexible spending and health savings accounts employee assistance program other voluntary benefit programs such as supplemental life and ADampD legal plan pet insurance critical illness accident and hospital indemnity tuition reimbursement transit the Applause Program employee stock purchase plan and the Western Digital Savings 401k Plan<li> <li>Note No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law<li> <ul>
Genesys Senior Technical Project Manager, Contact Centre Solutions
Company: TTEC Digital
Location: UK
Posted Apr 27, 2024
<div><span style=fontsize 11pt>At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive<span><div><div><br><div><div>As the Senior Project Manager working remotely in the UK you will be the customer focal point and responsible for management of technical system and solution implementations for TTEC customers including but not limited to the following project planning project management relationship building and the successful project delivery of the customer approved statement of work on time in scope and in budget The role will primarily focus on technical Contact Center solution implementations <div><div><br><div><div>This role will report to VP Account Management and due to the nature of the role travel to client site and some flexibility in working hours will be required <div><div><br><div><div><b>Responsibilities<b><div><div> Effectively and successfully manage multiple large and medium sized projects with services component of varying sizes and international teams in TTECs global delivery organisation<div><div> Understanding the clients business needs and why the technology solution investment has been made<div><div> Effectively and appropriately communicate at all levels of the client and TTEC organization<div><div> Demonstrate professionalism and leadership in representing TTEC<div><div> Establish and nurture productive and satisfactory relationships with customers providing customerfocused and responsive support to their business needs<div><div> Act as the primary point of contact for the client for all projectrelated activities<div><div> Controlling and adapting to the varying situations that can develop throughout a project life cycle by demonstrating determination adherence to change and initiative<div><div> Able to present whiteboard and discuss the TTEC Project Implementation Methodology at a high level diligently follow the process when performing project management tasks and provide clear and constructive feedback for continuous improvement in the Implementation Methodology to Project Management Office Leadership<div><div> Create and manage a formal project plan including Project Timeline Communication Plan Work Plan Task List Training Plan Test Plan Resource Allocation Schedule Project Change Management Plan and Risk Management Plan<div><div> Manage the execution of all components of approved project plan including coordination and management of all project deliverables and timeline regular communication of project progress including scope schedule and cost budget control and project cost reporting test and training plans documentation and approval of any changes to scope timeline or cost via the project change management process documentation and approval of completion of key project milestones and project acceptance ongoing risk assessment and vendor coordination<div><div> Maintain internal system and process updates<div><div> Ensure client stakeholder alignment and drive overall program customer satisfaction<div><div> Escalate project issues through the recommended escalation path<div><div> Be an active participant in organisational meetings including but not limited to department meetings business unit operational meetings lessons learned sessions etc<div><div> Train and mentor team members on the department processes and procedures and the Project Implementation Methodology<div><div> Contribute to Project Implementation Methodology templates and process<div><div><br><div><div><b>Requirements<b><div><div> Bachelors degree in Business MIS Computer Science Engineering Project Management or a related field Commensurate experience or certification without a degree may be considered<div><div> PMP Certification or active plan to achieve PMP Certification preferred<div><div> CSM Scrum Master Certification desired and required for Hybrid or Agile focused project teams<div><div> 5+ years project management experience preferably in a professional services environment working with multinational teams in onshoreoffshore project setups<div><div> 5+ years experience with deploying IT or business systems projects<div><div> Ability to build relationships collaborate problem solve negotiate drive and persuade while maintaining positive relationships with client stakeholders internal stakeholders and partners project team members and 3rd party partners<div><div> Experience with Contact Centre Cloud platform operation implementation and integration projects preferred<div><div> Experience working in a consulting services environment preferably in a project management role<div><div> Previous experience with supervising others within a team lead role is preferred<div><div> Solid knowledge of the Microsoft Suite of products including Project and Visio<div><div> Travel up to 40 required<div><div><br><div><div><br><div><div><br><div><div><br><div><div><br><div><div><br><div><div><b>About Us<b><div><div>TTEC Digital and our 1800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX Our sister company TTEC Engage is a 60000+ employee service company with customer service representatives located around the world TTEC Holdings Inc is the parent company for both Digital and Engage When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage<div><div><br><div><div>We are also delighted to share that TTEC has been awarded the Great Place To Work 20242025 certification based on outstanding employee experience across 14 countries<div><div><br><div><div>TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity<div><div><br><div><div>Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications<div><div><br><div><div>LIRemote<div><div>LIEH1<div><img src=httpsremotivecomjobtrack1908869blankgifsource=publicapi alt=>
Implementation Project Manager
Company: Iodine Software
Location: Austin, TX
Posted Apr 26, 2024
Iodine, an enterprise AI company, is seeking an Implementation Project Manager to lead and manage all aspects of Iodine solution implementations. The role involves collaborating with customers' project managers, managing relationships with stakeholders, and ensuring project success. The ideal candidate should have a Bachelor's degree in computer science or a related field, 2+ years of Project Management experience in a SaaS Professional Services capacity, and deep industry knowledge of Healthcare Software Implementations. Iodine offers a comprehensive benefits package and the opportunity to drive smarter healthcare processes through technology.
Senior SRE - Database
Company: Iodine Software
Location: Austin, TX
Posted Apr 26, 2024
Iodine Software, an enterprise AI company, is seeking a Senior Site Reliability Engineer to manage and grow data platforms, work on large-scale infrastructure projects, and consult with product teams on database performance. The ideal candidate will have a Bachelor's degree in Computer Science or related field, 5+ years of Linux system management, 8+ years of PostgreSQL database management, and 2+ years of public cloud provider experience. Benefits include a comprehensive health benefits package, 401(k) retirement savings plan, and opportunities for professional growth in a rapidly expanding team.
Cloverleaf Developer
Company: Parkar Digital
Location: USA
Posted Apr 27, 2024
<p><strong>Job Title Cloverleaf Developer<strong><p> <p><strong>Job Location Remote<strong><p> <p><strong>Job Duration Contract <strong><p> <p><strong>Job description<strong><p> <p>We are seeking a skilled Cloverleaf Developer proficient in Tcl or equivalent scripting language with expertise in healthcare integration standards such as HL7 X12 XML vrlfrl and SFTP As a key member of our team you will be responsible for designing developing implementing and maintaining integration solutions using Cloverleaf<p> <p><strong>Responsibilities<strong><p> <p> Design develop and implement Cloverleaf interfaces to enable seamless data exchange between healthcare systems and applications<p> <p> Collaborate with crossfunctional teams to gather requirements and translate them into technical specifications<p> <p> Configure and optimize Cloverleaf components to ensure efficient and reliable message routing and transformation<p> <p> Troubleshoot and resolve integration issues ensuring system stability and data integrity<p> <p> Develop and maintain documentation for integration processes configurations and workflows<p> <p> Stay updated on industry trends and best practices in healthcare integration and apply them to enhance our integration solutions<p> <p><strong>Required Skills<strong><p> <p> Proficiency in Cloverleaf development using Tcl or equivalent scripting language<p> <p> Strong understanding of healthcare integration standards such as HL7 X12 and XML<p> <p> Experience working with vrlfrl Virtual Route LookupFederated Route Lookup and SFTP protocols<p> <p> Solid understanding of healthcare data formats and structures<p> <p> Excellent problemsolving skills and attention to detail<p> <p> Ability to work independently and collaboratively in a fastpaced environment<p> <p><strong>Nice to Have Skills<strong><p> <p> Experience with Perl or Python scripting languages<p> <p> Familiarity with FHIR Fast Healthcare Interoperability Resources standards<p> <p> Knowledge of web servicesSOAP for integration purposes<p> <p> Proficiency in SQL for database operations<p> <p> Experience with MQS Message Queueing Systems for asynchronous message processing<p><img src=httpsremotivecomjobtrack1908692blankgifsource=publicapi alt=>
Content Marketing Strategist (Hybrid)
Company: Peapod Digital Labs
Location: Portland, ME
Posted Apr 27, 2024
Peapod Digital Labs, an Ahold Delhaize USA company, is seeking a Content Marketing Strategist. The role involves planning and overseeing content execution, identifying business goals, coordinating with team members, targeting audiences with SEO focus, and launching content campaigns. The strategist will measure results, recommend optimizations, and provide content performance analysis. Key responsibilities include formulating effective content marketing strategies for retail media, collaborating with marketing team members, creating content calendars, and producing content on retail media topics across various channels and formats. The ideal candidate should have a Bachelor's degree in Marketing, Communications, Business, or related field, 3-5 years of marketing communications experience, and a minimum of 2 years in content marketing strategy and planning. Creativity, self-motivation, strong oral and writing skills, and attention to detail are essential. Peapod Digital Labs is an equal opportunity employer offering comprehensive benefits and a commitment to diversity, equity, inclusion, and belonging.
People & Culture Specialist
Company: Igloo Software
Location: Remote
Posted Apr 27, 2024
<p><b>Tell me about Igloo<b><p> <p>One of our core beliefs at Igloo is that people are a companys biggest asset This philosophy is woven into everything we do at Igloo our behaviors our culture and especially our digital workplace solutions which we use internally every day You might say we talk the talk and walk the walk<p> <p><br ><p> <p>Igloos goal is to help people communicate and collaborate in the workplace This means creating simple but effective workflows to enable people to create content and a delightful experience for consuming and collaborating on it<p> <p><br ><p> <p>And thats why we can offer you a superior employee experience that goes beyond superficial perks and promises and gives you the true sense of purpose youve been waiting for<p> <p><br ><p> <p>The People amp Culture Specialist is responsible for providing operations support to the People amp Culture PampC team and executing programs that support Igloos culture This position will report to the Manager People amp Culture and will function in an environment where a highlevel of attention to detail and the ability to handle sensitive and confidential information are required<p> <p><b>The impact youll have<b> <p><ul><li><b>HR Operations <b>Support the daily operations of the PampC team by managing employee data in HR software UKGPro processing changes to employee status and maintaining company policies<li> <li><b>Payroll<b> administer payroll accurately primarily salaried employees including wages expenses taxes deductions and records of employment<li> <li><b>Benefits Administration <b>Administer Igloos employee benefits program health dental retirement including member enrollment member changes and maintenance of employee files <li> <li><b>HR Programs <b>Coordinate people and culture projects programs and initiatives including but not limited to performance reviews goal planning learning amp development<li> <li><b>Onboarding <b>Ensure a positive new hire experience by enrolling employee in HR software and coordinating the delivery of Igloo swagequipment <li> <li><b>Offboarding <b>Coordinate offboarding processes for departing employees ensuring company policies and processes are followed <li> <li><b>Health amp Safety <b>Act as Chair of the JHSC and uphold all required responsibilities <li> <li><b>Employee Relations <b>Act as the contact for all employee inquiries<li> <ul><p><b>The keys to success<b> <p><ul><li>2+ years experience in an HR administration role<li> <li>1+ year experience of payroll and benefits administration across Canada and the US<li> <li>Post secondary education in Human Resources Business Administration or related field<li> <li>Comprehensive knowledge of all related legislative regulations<li> <li>Proficiency in Microsoft Office Suite<li> <li>Organized accurate thorough and able to monitor work for quality<li> <li>Approachable serviceoriented and comfortable operating in a fluid environment<li> <li>Collaborative attitude and ability to interface with various departments<li> <li>Strong communication skills written amp verbal<li> <ul><p> <p><p><b>What Igloo can offer you<b><p> <p>We offer a training budget for every employee health benefits and a wellness spending account and support a hybrid work environment You choose whether you work on a Mac or PC whatever hardware makes your work easier We are also proud to offer a 100 remotefirst work environment for each role at Igloo<p> <p><br ><p> <p>If youre looking for a role with the right mix of autonomy and team collaboration an environment that fosters transparency and trust a company with seasoned leadership and backed by a leading investment firm a career with lots of opportunity and room for growth and a chance to personally influence how organizations work then we invite you to step inside Igloo <p> <p> <p> <p><b>Sound like you Apply now<b><p> <p>Igloo is committed to building and supporting a culture of equity diversity inclusion and accessibility We hire the best talent and welcome applications from all qualified individuals especially those from underrepresented and systemically oppressed groups<p> <p><br ><p> <p>Accommodations are available on request to enable your full and inclusive participation in our recruitment process Please contact hrigloosoftwarecom for if you require support<p> <p> <p> <p><b>Learn more about Igloo Software <b>httpswwwigloosoftwarecomcareers<p> <p><p>
Head of Demand Generation
Company: Igloo Software
Location: Remote
Posted Apr 27, 2024
<p><b>Tell me about Igloo<b><p> <p>One of our core beliefs at Igloo is that people are a companys biggest asset This philosophy is woven into everything we do at Igloo our behaviors our culture and especially our digital workplace solutions which we use internally every day You might say we talk the talk and walk the walk<p> <p><br ><p> <p>Igloos goal is to help people communicate and collaborate in the workplace This means creating simple but effective workflows to enable people to create content and a delightful experience for consuming and collaborating on it<p> <p><br ><p> <p>And thats why we can offer you a superior employee experience that goes beyond superficial perks and promises and gives you the true sense of purpose youve been waiting for<p> <p><br ><p> <p><b>Why this role is important<b><p> <p><br ><p> <p>Igloo Software is transforming the digital workplace for frontline and desked employees We are searching for a Head of Demand Generation to develop and execute programs that capture and nurture leads across paid search SEO events and other lead gen strategies You will have experience building demand generation strategy for new products andor companies B2B SaaS targeting companies in Retail Hospitality andor Manufacturing is preferred<p> <p><br ><p> <p>Reporting to Igloos Chief Executive Officer and working collaboratively with internal and vendor teams you will own all facets of demand and lead gen strategy execution data analysis and process improvements This is a handson playercoach role<p> <p> <p> <p><b>The impact youll have<b> <p><ul><li><b>RevenueDriven Demand Lead Generation<b> As a playercoach develop and execute multichannel lead generation campaigns such as digital marketing paid search and SEO events and webinars Lead all inbound demand generation and sales funnel development activities<li> <li><b>Top of Funnel Lead Generation Expertise<b> As a playercoach showcase deep expertise in lead generation by optimizing demandlead channels and investments Refine the endtoend lead management processes<li> <li><b>Predictable Scalable Operations<b> Build bestinclass ROIbased measurable KPIdriven demand gen programs and optimization of Lead to Opportunity funnel create a predictable scalable lead generation operation Implement and report key weekly monthly and quarterly metrics including traffic lead generation cost per acquisition customer lifetime value etc to provide visibility into future performance<li> <li><b>Competitive Analysis and Market Understanding<b> Closely partner with Product Marketing to maintain a deep understanding of the competitive landscape customer needs and market trends in Retail Hospitality and Manufacturing<li> <li><b>Deep Analytical Ability <b>Employ datadriven insights to refine demand and lead generation strategies focusing on capturing and engaging highquality leads that align with our ICP<li> <li><b>Building Strong Partnerships<b> Strong partner with Sales and Product building rapport and efficient communication to improve pipeline generation<li> <li><b>Leadership and Mentorship<b> Act as a playercoach directly contributing to marketing activities while also guiding and mentoring a small marketing team Foster a culture of collaboration innovation and high performance within the team<li> <ul><p><b>What youll need<b> <p><ul><li>8+ years experience focused on lead and demand generation for a B2B SaaS business<li> <li>Bachelors Degree with a major in Business Marketing or related field<li> <li>Demonstrated ability to build highly predictable and scalable lead generation and demand generation processes and programs<li> <li>Successful track record of consistently meeting or exceeding marketing goals and objectives<li> <li>Demand and lead generation experience targeting midmarket companies in frontline employee centered industries such as Retail Hospitality and Manufacturing<li> <li>Experience partnering with Sales and Product <li> <li>Strong strategic thinking tying lead generation activities to gotomarket strategy<li> <li>Demonstrated strong leadership and coaching skills<li> <li>Strong business and marketing acumen and resultsorientation<li> <li>Excellent communication skills and the ability to build relationships with key decisionmakers<li> <li>Strong analytical skills with a proven ability to leverage data and metrics for decisionmaking<li> <ul><p> <p><p><b>What Igloo can offer you<b><p> <p>We offer a training budget for every employee health benefits and a wellness spending account and support a hybrid work environment You choose whether you work on a Mac or PC whatever hardware makes your work easier We are also proud to offer a 100 remotefirst work environment for each role at Igloo<p> <p><br ><p> <p>If youre looking for a role with the right mix of autonomy and team collaboration an environment that fosters transparency and trust a company with seasoned leadership and backed by a leading investment firm a career with lots of opportunity and room for growth and a chance to personally influence how organizations work then we invite you to step inside Igloo <p> <p> <p> <p><b>Sound like you Apply now<b><p> <p>Igloo is committed to building and supporting a culture of equity diversity inclusion and accessibility We hire the best talent and welcome applications from all qualified individuals especially those from underrepresented and systemically oppressed groups<p> <p><br ><p> <p>Accommodations are available on request to enable your full and inclusive participation in our recruitment process Please contact hrigloosoftwarecom for if you require support<p> <p> <p> <p><b>Learn more about Igloo Software <b>httpswwwigloosoftwarecomcareers<p> <p><p>
Senior Client Success Manager
Company: TTEC Digital
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> TTEC Digital is seeking a Senior Client Success Manager to join our Customer Success team This is a <strong> fully remote role <strong> <p> <p> <p> <p> The <strong> Senior Client Success Manager Sr CSM <strong> partners with an assigned portfolio of highvalue clients to create and maintain healthy strategic business relationships Senior CSMs are consultative account managers who demonstrate CX expertise and orchestrate and ensure the adoption of the right CX products services and strategies to help clients realize their outcome goals <p> <p> <p> <p> The <strong> Sr CSM <strong> is the clients advocate throughout the client lifecycle As the Sr CSM you work closely with your clients to identify business opportunitieschallenges and propose options relevant to TTEC Digital solutions You will build strong business relationships with your clients gaining insight into their industry business and operations while serving as a trusted advisor You will manage client escalations share key insights with clients on trends in the market and present opportunities to introduce new technology and services to meet the clients continuous business needs <p> <p> <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Develops and maintains strong relationships with assigned clients gaining insight into their industry business and operations and serving as a trusted advisor to key influencers andor decisionmakers <p> <li> <li> <p> Understand clients business drivers and success criteria to develop and advise on Client Success Plans <p> <li> <li> <p> Prescribes the adoption and use of product featuresfunctionality and services to achieve client outcome goals <p> <li> <li> <p> Collaborates with clients all levels to identify business challenges and develop recommended solutions through the promotion of CX offerings Works closely with Sales Engineers or Account Executives to structure solutions create account plans and identify other crossselling opportunities within TTEC Digital offerings to achieve identified performance and revenue goals <p> <li> <li> <p> Schedules and conducts regular client business reviews with key contacts covering updates within the clients business and key initiatives delivering product and feature updates on TTEC Digital offerings reviewing support performance success plan progress and other client concerns Involve others as appropriate <p> <li> <li> <p> Maintains high client retention and recurring revenue retention rates <p> <li> <li> <p> Achieves revenue growth targets from a portfolio of assigned clients <p> <li> <li> <p> Manages client satisfaction ensuring an exceptional client experience throughout the client lifecycle Creates and maintains referenceable and healthy clients <p> <li> <li> <p> Assesses client risk and implements risk mitigation plans <p> <li> <li> <p> Establishes and maintains executivelevel client relationships <p> <li> <li> <p> Recommends TTEC Digital engagements to help clients achieve maximum value realization <p> <li> <li> <p> Provides training and mentoring to less tenured CSMs <p> <li> <li> <p> Participates in the diagnosis and resolution of escalated client concerns Serves as the leadership focal point for communication of outcomes and troubleshooting in escalated situations <p> <li> <li> <p> Creates client proposals Statements of Work SOWs and Quotes for addon services software and hardware <p> <li> <li> <p> Maintains CRMtools content with new opportunities current account information and other business information <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Bachelors Degree in business technology or related field <p> <li> <li> <p> Minimum of 10 years experience in strategic account managementcustomer success management in a technical environment Experience with SaaScloud subscription models preferred <p> <li> <li> <p> Knowledge of CX technology services and consulting Contact CenterCRMMSFT Software Platforms <p> <li> <li> <p> Minimum of 5 years prior experience in a hightouch consultative selling environment <p> <li> <li> <p> Prior CX management or CX technology management experience is a plus <p> <li> <li> <p> Proven ability to provide an exceptional customer experience <p> <li> <li> <p> Demonstrated ability to build maintain and strengthen mutually beneficial business relationships <p> <li> <li> <p> Effective at establishing broad deep client relationships including executivelevelClevel relationships <p> <li> <li> <p> Demonstrated professionalism in business or social settings <p> <li> <li> <p> Excellent presentation skills <p> <li> <li> <p> General understanding of system hardwaresoftware workings with the ability to identify problems and remedies <p> <li> <li> <p> Ability to adapt quickly to changing technology <p> <li> <li> <p> Ability to accommodate a flexible work schedule <p> <li> <li> <p> Proficient in Microsoft Office Suite Outlook Word Excel PowerPoint CRM tools <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $ 110K to $140K Actual compensation offers to a candidate may vary based on geographic location work experience education andor skill levels This position is eligible to participate in an annual incentive program <p> <li> <ul> <p> <strong> Benefits available to eligible employees include <strong> <p> <ul> <li> <p> Medical dental and vision <p> <li> <li> <p> Taxadvantaged healthcare accounts <p> <li> <li> <p> Financial and income protection benefits <p> <li> <li> <p> Paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> $110000 $140000 a year <p> <p> LIJF1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX Our sister company TTEC Engage is a 60000+ employee service company with customer service representatives located around the world TTEC Holdings Inc is the parent company for both Digital and Engage When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage <p> <p> <p> <p> We are also delighted to share that TTEC has been awarded the Great Place To Work 20242025 certification based on outstanding employee experience across 14 countries <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> <p> <p> LIRemoteUS <p><p>