Jobs at Smartsheet
4,132 open positions
Staff Accountant, SEC Reporting (Remote Eligible)
Company: Smartsheet
Location: Bellevue
Posted Sep 23, 2023
We’re looking for people who are driven, authentic, supportive, effective, and honest. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!BI-RemoteLI-Remote We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Germany and Costa Rica. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. This role has the option to be in-office (located in Bellevue, WA), fully remote, or hybrid.You Will:Assist in the preparation of quarterly and annual financial statements,footnotes, and MD&A disclosures for required SEC reports and filings (10-Q’s, 10-K’s, 8-K’s, etc.) If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.You will report to our Senior Manager, SEC Reporting and Technical Accounting. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $75,600 to $110,700 | All other US States: $70,000 to $102,500Equal Opportunity Employer:Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees.
Senior Financial Analyst
Company: Smartsheet
Location: Bellevue
Posted Aug 09, 2023
Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. At Smartsheet, we empower everyone, everywhere to change the way the world works—join usEqual Opportunity Employer:Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. California & New York: $97,200 to $140,400 | All other US States: $90,000 to $130,000BI-RemoteLI-Remote You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. Here, everyone can make a difference and empower others to do the same. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.This role reports to the Corporate FP&A Manager located at our office in Bellevue, WA and is remote eligible.You Will:Support the rolling forecast process to scale company-wide projections on key financial metric performancePerform budget vs. actual, variance to forecast, and forecast over forecast analysis to highlight material deviations from prior expectations and areas needing forecast accuracy improvementManage cadence of monthly, quarterly, and annual FP&A processes and drive end-to-end completion of vital FP&A programsSupport financial systems administration and development of core reporting to facilitate forecast and actuals review processesAssist with the creation of monthly/quarterly presentation materials for senior leadership reporting and board of directors meetingsYou Have:A degree in finance, accounting, engineering, mathematics, economics or related quantitative field preferred3+ years of experience working in FP&A, corporate finance, or accountingWorking knowledge of enterprise financial planning software such as Planful, Adaptive Insights, or Anaplan; experience with Tableau a plusGeneral understanding of corporate finance concepts; familiarity with SaaS finance preferredExperience with complex financial modelsExcellent communication skills, an ability to cultivate effective relationships and work cross-functionallyStrong business judgment and intellectual curiosityPerks & Benefits:HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUS employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific) Get to Know Us:At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.Smartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. You will collaborate cross-functionally with the entire FP&A team, Accounting, and Investor Relations teams to drive insights on how Smartsheets' financial profile is evolving.In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.
Senior Integrated Marketing Manager
Company: Smartsheet
Location: Bellevue
Posted Sep 21, 2023
We’re looking for people who are driven, authentic, supportive, effective, and honest. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. and programs (e.g., lead-gen, thought leadership, etc. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, Japan and Germany. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!BI-RemoteLI-Remote ), working with internal and/or external stakeholders to ensure completion/execution.Execution Using Martech Platforms: Leverage Smartsheet’s martech platforms to support media targeting, using intent signals, predictive analytics, and propensity modeling to execute personalization, conversational marketing/chatbots, nurtures, and lead scoring within the campaign.Campaign Management and Optimization: Ensure completion of campaign bill of materials, launch, in-market execution, measurement and reporting, and ongoing optimization. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. Ensure that the targeting maps with the buyer personas and buying groups identified by Audience/Product Marketing.Brand activations: Drive for innovative, break-through, experience-based activation of the Smartsheet brand in existing and new channels across the organization. Campaign Theme and Architecture: Develop the campaign themes and campaign architecture with key tactics, programs, and content/assets for the various phases of the buyer’s journey: awareness, interest, consideration, and purchase. Content/Asset and Program Development: Develop campaign briefs to inform the development of various assets (e.g., ads, case studies, white papers, demos, reports, email, videos, webinar presentations, etc.) Monitor process and report on key performance metrics with key stakeholders and senior leadership. You Have:12 years marketing experience with at least three years in SaaS/Software/Technology marketing; Demand Generation, Integrated Campaigns, Field, or Digital Marketing background desired. Experience entering into new categories and markets is preferred, but not required, ideally with experience developing multi-year roadmaps & plans.A solid understanding of audience segmentation; strategy, planning and execution of marketing activities, both online and physical.Experience developing and managing successful integrated brand-to-demand campaigns.Experience working cross functionally to drive alignment and successfully accomplish goals. Strong affinity to data, sales and marketing metrics, and continuous optimization.Very strong organizational and written/verbal communication skills; must be able to prepare presentations and be comfortable speaking to groups; must be comfortable dealing with sales/executive management.Must be familiar with or able to quickly learn a variety of martech platforms and business application systems, including but not limited to: CRM, Marketing Automation, Analytics, and more. Ability to work in the US on an on going basisPerks & Benefits:HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearSmartsheet provides a reasonable range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from.
Customer Success Manager, Strategic Accounts
Company: Smartsheet
Location: Boston, MA
Posted Aug 09, 2023
We’re looking for people who are driven, authentic, supportive, effective, and honest. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. California & New York: $86,400 to $129,600 | All other US States: $80,000 to $120,000.Equal Opportunity Employer:Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership.This important role will report to a Sr Manager of Customer Success - Large Enterprise and may work remotely from the Southeastern United States. You Will:Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecyclePartner with a cross-functional account team to develop a territory plan that maximizes customer satisfaction, retention, and expansionDevelop and execute a data-driven enablement strategy that increases customer adoption, showcases product value, and strengthens customer relationshipsBe the Smartsheet expert providing guidance to allow customers to create impact and increase collaboration across their organization and with external partiesPerform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the accountImplement and share best practices to ensure customers are realizing the greatest possible value from SmartsheetUse usage patterns to gain insights, provide guidance and increase customer adoption and satisfactionBe the primary interface to manage and resolve critical situationsWork with the Sales, Training and Professional Services teams to identify new opportunities to expand customer use of SmartsheetProvide expert customer insight to Product Management, Marketing and Sales on innovation and continuous improvement opportunitiesExceed all performance targets, including maintaining high retention and growth ratesPerform other duties as assignedYou Have:3+ years of Customer Success or Account Management experience (or equivalent)The ability to explain technical subjects to non-technical personnel in large enterprisesGood at building credibility and trust with customers and internal stakeholders by understanding their requirementsExperience maintaining valuable and outcome-based relationships with a diverse customer account basePassion for working with leading edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elementsBachelor's degree in relevant field, or equivalent experienceWilling to travel based on customer and business needReside in the Southeastern United StatesAuthorization to work in the U.S. for any employer on an ongoing basisPerks & Benefits:100% employer-paid medical, dental, and vision coverage for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S.US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearSmartsheet provides a reasonable range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Smartsheet is looking for a Customer Success Manager to manage a set of large strategic accounts and improve customer satisfaction, application engagement, customer retention, and growth.
Principal Product Designer
Company: Smartsheet
Location: Bellevue
Posted Sep 21, 2023
We're looking for people who are driven, authentic, supportive, effective, and honest. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, Japan and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. You love to collaborate with designers, user researchers, engineers, product managers, an executives, and inspire them to do their best. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. Proficiency in rapid prototyping.Highly organized with planning, conducting, and tracking workExcellent communication skills and interpersonal skills; ability to work successfully with teams across the organization, including Product Management and Engineering.Ability to articulate design decisions using qualitative and quantitative insightsPerks & Benefits:HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific) US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearSmartsheet provides a reasonable range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. You will represent the end user and evangelize human-centered methodologies across the product team to craft innovative designs that truly meet people’s needs from first-time users to seasoned experts. You will report to our Director of Product Design for Core Experiences, and you may work remotely from anywhere in the US where Smartsheet is a registered employer.You Will:Collaborate with cross functional partners and leaders to establish, drive, and articulate a vision for the future of design at Smartsheet based on business goals.Act as a team lead as needed, creating workback plans, driving strategic discussions, and landing high quality execution of both design strategy articulation and design deliverable execution.Engage with and present to senior and executive leadershipPlan and lead workshops, including identifying when one is needed and aligning partners across the company appropriatelyCollaborate with a research partner to identify the appropriate plan and methodology to inform decisionsOwn delivery of design deliverables, either hands-on or directing other designers - including narratives, flows, wireframes, mockups, prototypes and pitch decks.Establish goals and target metrics.Manage the day-to-day and strategic activities of UX designers, making sure that the human-centered process is properly planned and followed.Build, evolve and scale UX processes, standards, and tools.Gain a deep understanding of user needs and goals and communicate them to cross functional product teams.Create alignment with other groups within the company by working collaboratively with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints.You Have:8+ years of experience in a highly cross-functional role running strategic projects from idea through implementation6+ years leading & mentoring UX designersExamples of broadly influential UX work that contributed directly to the achievement of business goalsExperience designing for enterprise SaaS platforms is a plusPassion for the field of User Experience. California & New York: $172,800 to $237,600 | All other US States: $160,000 to $220,000Equal Opportunity Employer:Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. Self motivated and enthusiastic; knows when it's necessary to seek out guidanceExperience facilitating activities to gather insights on user needs and goals and conducting usability testingExperience finding simple, innovative solutions for complex problemsStrong visual design skills and sensibilitiesExpert in Figma and modern design and prototyping tools.
Regional Director, Key Accounts -East
Company: Smartsheet
Location: Boston, MA
Posted Sep 20, 2023
We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us Equal Opportunity Employer: Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $172,800 - $216,000 | All other US states: $160,000 - $200,000 Get to Know Us At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. MEDDIC) Experience working in a fast-paced, evolving, high growth software company Bachelor’s degree or equivalent Perks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees Equity - Restricted Stock Units (RSUs) Equity with all offers Lucrative Employee Stock Purchase Program (15% discount) 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Incidental Sick Leave US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access LinkedIn Learning online courses Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a reasonable range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. You Will: Build and lead a Sales team to exceed quarterly and annual sales quotas Effectively predict and deliver sales results through accurate monthly, quarterly, and annual sales forecasting Serve as player/coach in the execution of a complex, solution-based sales process encompassing multiple groups within Large Enterprise accounts Provide strategy and coaching in developing new business opportunities and executing account-focused strategies Onboard new Account Executives and create/adjust market strategy and accountability Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions in Large Enterprise accounts Proactively identify and address issues that will increase growth velocity in the assigned sales region Other duties as assigned Travel as needed You Have: 10+ years of experience in the software industry with current SaaS experience preferably on the business applications side (selling to sales, marketing, HR, finance, manufacturing, IT) Minimum of 5 years experience in sales management providing the tools, training and support to ensure team success Demonstrated track record in leading Enterprise sales teams to exceed quotas by winning new business and driving substantial growth in Fortune 500 accounts Proven ability to drive Strategic sales teams in executing “land-and-expand” sales strategies in Large Enterprise accounts Relevant sales/sales leadership experience in vertical markets such as financial services, healthcare, insurance and/or public sector Excellent communication and interpersonal skills and the ability to multitask, work cross-functionally within the organization, and thrive in a collaborative environment Motivate and lead; embody Smartsheet’s core values; operate with integrity and a sense of urgency Demonstrated ability to execute sales methodologies (e.g. BI-Remote LI-Remote
Senior Product Designer (Remote Eligible)
Company: Smartsheet
Location: Bellevue
Posted Sep 21, 2023
We’re looking for people who are driven, authentic, supportive, effective, and honest. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!LI-RemoteBI-RemoteLI-Remote Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We love what we do and help our customers love the collaborative work they do! We value authenticity, passion, and working collaboratively with our product teams and fellow XD teammates to help guide a holistic and inclusive product experience. We are setting the experience bar for enterprise applications so our customers feel empowered, inspired, and connected.What You'll Do:Gain an understanding of user needs and goals and communicate them with diverse product teams.Create understanding across product teams to launch new features and evolve existing ones based on an understanding of user needs, business goals, and technical constraints.Create task flows, wireframes, prototypes, and other interaction design deliverables.Conduct usability testing and incorporate user and team feedback.Create visually stunning interfaces that make emotional connections with users and communicate the brand.Provide assets, specifications, and guidance for implementation of the user interface throughout the development process.Rapidly iterate on prototypes and designs to A/B test and experiment on the most effective solutions.Support other duties as necessary.What You Bring:4+ years design experience, with strong information design and visual design skill, including color, typography, and hierarchy.Passion for the field of User Experience.Experience facilitating activities to gather insights on user needs and goals and conducting usability testing.Experience leading one or more critical products in direction and strategic thinking while developing product goals, identifying opportunities, and making decisions based on the customer impact and product vision. Experience in designing interactions accounting customer needs, emotions, and scalability.Excellent interpersonal skills with the ability to clearly articulate a problem space, design decisions, Proactively solicit and provide feedback from designers and a larger product team in order to continually raise our bar for quality.Experience with Agile methodologies.Excellent visual design skills and sensibilities.Expert in Figma, Sketch, Principal, or other visual design, wireframing, and prototyping tools.Help teams across the organization, including Product Management and Engineering, gain alignment on user, business, and technical needs.Degree in Design (Interaction, Product, Communication, HCD, or related) or equivalent experience. Perks & Benefits:HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans.US employees receive 12 paid holidays per year.Smartsheet provides a reasonable range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. You will represent the end-user and promote human-centered methodologies across the product team to ensure new designs that meet people’s needs from first-time users to seasoned experts.This role is located in our Bellevue, WA headquarters and will report to the Senior UX Design Manager.Who We Are: The Experience Design (XD) team is a large and growing team of designers, researchers, writers, and program managers. As a Senior Product Designer, you will apply principles of design thinking to conceptualize and create engaging, valuable, and intuitive user experiences for our web and mobile apps.
Sr. Director, Business Data Platform Engineering
Company: Smartsheet
Location: Bellevue
Posted Sep 20, 2023
We're looking for people who are driven, authentic, supportive, effective, and honest. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, Japan and Germany. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. Integrating via change data capture(CDC) with many different data sources from streaming activity logs to MySQL/Postgres, NoSQL datastores and external business systemsArticulate and drive an ambitious vision for our data and platform strategy to the executive/leadership levelsPartner with cross-functional leaders in Engineering, Marketing, Finance and Sales on initiatives that leverage the centralized data platformBe Informed of latest developments in Cloud and Software Engineering practices and take steps to modernize and maintain our data stack securely and in a compliant fashionModernize the data stack, establish and Implement data quality guidelines, including catalogs & anomaly detection solution alerting and notificationBuild relationships across the organization, especially with engineering, to coordinate build out for new data and machine learning stackBuild, manage and grow a high performing team through inclusive hiring, mentoring and coachingAdvise data engineers and technologists, as required by the target architectures, to align with business priorities and their continued mentoring and coaching and developmentCollaborate with BI and BI Ops leaders to enable down-stream Tableau reporting, self-serve and machine-learning modelsDefine the standards of excellence for technical delivery on projects so that the team has a framework for successSupport other duties as neededYou Have:Bachelor’s degree in STEM, Master’s or PhD degree in Engineering, Computer Science, or Statistics preferred12+ years of experience as a part of a data management/engineering team8+ years of managing data and/or data engineers and software engineersExperience with cloud-based data solutions (Amazon Web Services, Google, Azure, Snowflake and other streaming technologies)Owned and created strategy for data and application platformsThorough understanding of Data Architecture, data Modeling, Data quality and lineageUnderstanding of data integration processes: extraction, transformation and loading (ETL/ELT)Understanding and past implementation of Data Governance processesExperience working in an Agile development environment, or in a consulting capacity is a plusStrong verbal and written communication, ability to communicate complex technology solutions to senior leadership, gain alignment, and drive progressPerks & Benefits:HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific) US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearSmartsheet provides a reasonable range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. California & New York: $237,600 to $324,000 | All other US States: $220,000 to $300,000Equal Opportunity Employer:Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.The ideal Senior Director of Data Engineering is passionate about data and overseeing a team of data engineers directly responsible for impacting the reliability and performance of our critical production data infrastructure and warehouse systems. This leader looks to continually learn, and enjoys sharing their expertise in support of the design and development of data pipelines and creation of reliable, scalable and maintainable data platform infrastructure. You will report to our VP of Data Science and Business Intelligence located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.You Will:Oversee the design and delivery of data systems from requirements to production in modern technology stacks using technology like Airbyte/Snowplow, Airflow, and Snowflake. You're encouraged to apply even if your experience doesn't.BI-RemoteLI-Remote Operating in multiple cloud environments like AWS and GCP.
Manager, Engineering - Grid History (Remote Eligible in UK)
Company: Smartsheet
Location: Remote
Posted Aug 08, 2023
We're looking for people who are driven, authentic, supportive, effective, and honest. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. Today, the company delivers a leading cloud-based platform for work execution, empowering organisations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative—join us!BI-RemoteLI-Remote If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.Equal Opportunity EmployerSmartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We are looking for highly motivated and intelligent individuals.You can work remotely within the UK, reporting to the Director, Engineering.You Will:Managing the entire development life cycle, from concept to releaseInvolvement in system architectureMentoring team members, and manage their career developmentParticipate in all phases of quality assurance and defect resolutionClosely working with the product managers on the product visionOther duties as assignedYou Have:Experience in cloud architectures5+ years of software development experience2+ years of being a people managerLead change management and implementing processes within teamsStrong problem solving and troubleshooting skillsExperience building highly scalable, high availability applicationsLegally eligible to work in the UK on an ongoing basisPerks & Benefits:Employer-paid Private Medical and Dental, additional cost for family membersLucrative Employee Stock Purchase Program (15% discount)Monthly contributions toward your pensionMonthly stipend to support your work and productivity25 days paid for Holiday + Bank Holidays + Flexible Time Away Program20 weeks fully paid Maternity Leave12 weeks fully paid Paternity/Adoption LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks including a counseling membership, salary sacrifice options and your own personal Smartsheet account.Teleworking options from any registered location in the UK (role specific)About SmartsheetIn 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Our service teams are responsible for delivering customer impact with all the product, design, and engineering skills you need in one team – you have the autonomy to lead the evolution of the software to make that a reality. We work in an agile environment that stays focused on building great software that makes an impact.
Team Manager, Technical Support
Company: Smartsheet
Location: Bellevue
Posted Aug 05, 2023
We're looking for people who are driven, authentic, supportive, effective, and honest. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be creative—join us!BI-RemoteLI-Remote Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution. You will report to a Sr Support Manager within the Global Support team. Estimated Breakdown: Core responsibility distribution may change depending on business and customer need but in general fall around: 70% People management, career development & coaching 30% Operations: Provide oversight, case/queue management & insights of the day-to-day operations of your team, owning and driving towards meeting KPIs/SLAs You Will: Manage & lead a team of globally distributed technical support professionals to provide enterprise-level, post-sales technical support to Smartsheet customers. Teams will be comprised of members with varying levels of technical expertise and tenure Set clear objectives, coach & provide feedback, evaluate progress, and instill a high performance culture with focus on teamwork, customer excellence, and ownership for resolving customer issuesOwn and drive performance and customer outcomes through the delivery of SLAs and KPIsLeverage the strengths of your team to maintain case volume, reduce backlog, and deliver improvements to Support experiences Analyze and interpret KPI metrics, customer feedback, to identify trends and make recommendations for improving efficiencies Execute to meet targets of strategic goals set by Support Leadership Perform regular case reviews and quality assessments of your team Actively engage in the release readiness process and assist with evaluating new features and changesCreate a culture of inclusivity, recognizing the strengths that individuals bring to the team to promote engagement and development opportunities Recruit to business needs, alongside recruitment partners, shaping and iterating to ensure the quality of talent attractedPartner with the Training team, as applicable, aligning on onboarding and assessment objectives and programs, through feedback and effective communication whilst sharing any skill gapsPromote continuous improvements through recognition and feedback within the teamEffectively partner across the global Support organization and other stakeholders to drive initiatives, share ideas, and model team collaborationOther duties as assigned You Have: 3+ years of prior people management or equivalent experience in mentoring, managing, or providing feedback to individual contributors3+ years experience working in a technical support or customer service environment, with a preference for prior experience operating in a fast-paced, high-volume technical SaaS environment with a high degree of critical thinking and problem solving Experience with frontline management and working with or leading global teams preferredExperience in coaching, mentoring, managing, and evaluating performance of individual contributorsExcellent end-user interaction and strong written and verbal communication skillsLeadership skills and proven track record as a resource for other team managersDemonstrated ability to work independently and take ownership of issues or challengesAbility and desire to learn and develop new skills quickly and grow along with a leading global software productPerks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees Equity - Restricted Stock Units (RSUs) with all offers Lucrative Employee Stock Purchase Program (15% discount) 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Incidental Sick Leave Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Equal Opportunity Employer: Smartsheet is an Equal Opportunity Employer committed to encouraging an inclusive environment with the best employees. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, to set you apart. We provide employment opportunities without regard to any legally protected status following applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. At Smartsheet, we build an inclusive environment that encourages and supports the diverse voices of our team members who also represent the diverse needs of our customers. The successful candidate will be experienced (3+ years) in leading and developing a Support team within a Software as a Service environment. At Smartsheet Support we empathize and empower others with expert engagements and are the first line of response for our customers to fix issues, share best practices, and advocate for users. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. As a Support Team Manager you will be directly responsible for managing and mentoring a team of globally distributed professionals in providing exceptional customer support experiences. Responsibilities include coaching and developing individuals within the team in their roles as product experts and participating in improvement efforts across Support.
Sr. Manager, Product Design
Company: Smartsheet
Location: Bellevue
Posted Sep 20, 2023
We're looking for people who are driven, authentic, supportive, effective, and honest. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, Japan and Germany. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative—join us!BI-RemoteLI-Remote If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. Ability to create task flows, wireframes, prototypes and other interaction design deliverablesExcellent communication skills and interpersonal skills; ability to work successfully with teams across the company, and leaders at every level of the organizationAbility to articulate design decisions and advocate for the user at all levels of the organizationPerks & Benefits:HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific) US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearSmartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. California & New York: $189,000 to $264,600 | All other US States: $175,000 to $245,000Equal Opportunity Employer:Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. You will represent the end user and evangelize human-centered methodologies across the product organization to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts.You will report to our Director of Product Design for Core Experiences, and you may work remotely from anywhere in the US where Smartsheet is a registered employer.You will:Help establish, articulate, and drive a vision for the future of Design at SmartsheetFocus on crafting powerful experiences for both account administrators as well as customers, serving their needs to self-serve the management and deployment of their accounts across SMB all the way up to large Enterprise accountsStrategically identify and prioritize product areas most in need of UX alignment, to create a cohesive and delightful experience for our usersEstablish goals and target metrics that drive effective design decisionsManage the day-to-day and strategic activities of UX designers, making sure that human-centered design processes are planned, followed, and documentedManage, mentor and coach a team of Product designers in a supportive and inclusive manner, and motivate the team to high productivity and performanceEnsure a modern and intuitive product design by evaluating emerging UX design techniques and toolsWork closely with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives, roadmaps, and technical constraintsTest ideas and rapidly incorporate user and team feedbackEstablish quality processes to ensure the design execution and engineering implementation are high quality and reflect the design intent of the Experience Design team on behalf of our users Participate as a thought leader across Smartsheet and within Design, playing a key role in shaping the culture of the Design and Product organizationSupport other duties as neededYou have:7+ years experience designing exceptional experiences with a strong information architecture, interaction, and visual design skills5+ years of people managementSystems thinking experience—you understand downstream impacts of design decisions, and possess a knowledge of how to use industry-standard tools and methodologies to lead design strategy and execution on complex systems. Experience collaborating with a research partner to define and lead execution on research strategy to inform strategic direction and evaluate the effectiveness of our solutionsExperience finding simple, innovative solutions for complex problemsExperience with SDLC models that holistically incorporate user experienceExpert in Figma and other UX and prototyping tools.
Senior Software Engineer, Reporting (Remote Eligible)
Company: Smartsheet
Location: Bellevue
Posted Sep 20, 2023
We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. At Smartsheet, we empower everyone, everywhere to change the way the world works—join usEqual Opportunity Employer:Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. California & New York: $145,800 to $210,600 | All other US States: $135,000 to $195,000.Get to Know Us:At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.Our team focuses on distributed decision making that rewards ownership, transparency, and collaboration. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.BI-RemoteLI-Remote You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. Learn more about our platform here: Smartsheet Overview VideoYou will report to our Manager, Engineering located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.You Will:Build scalable back-end services for the next generation of applications at Smartsheet (Java, Spring Boot)Solve challenging distributed systems problems and work with modern cloud infrastructure (AWS, Terraform, Kubernetes)Take part in code reviews and architectural discussions as you work with other software engineers and product managersTake a leading role in designing key areas of scalable, performant systemsMentor junior engineers on code quality and other industry best practicesForge a strong partnership with product management and other key areas of the businessYou Have:5+ years software development experience building highly scalable, highly available applications5+ years of programming experience with full stack technologies such Java, Kotlin, or React2+ years of experience with cloud and infrastructure technologies (AWS, Terraform, Kubernetes etc.