Jobs at Sprinklr
2,496 open positions
Revenue Staff Accountant - 100% U.S. Remote
Company: Sprinklr
Location: Remote
Posted Mar 20, 2024
Sprinklr is a leading enterprise software company specializing in customer-facing functions. Their unified customer experience management (Unified-CXM) platform uses advanced AI to help companies deliver human experiences across various channels. Sprinklr works with numerous global brands and is committed to creating a culture where employees feel valued and supported. The company offers comprehensive benefits, including health plans, well-being programs, and financial protection. Sprinklr is dedicated to fostering diversity and inclusion, and they invest in their employees' growth and development.
Large Enterprise Account Executive
Company: Sprinklr
Location: Other US Location
Posted Jul 10, 2024
Sprinklr is a leading enterprise software company that helps companies deliver human experiences to every customer every time. The company is looking for a Large Enterprise Sales organization to hire for three different AE role types. The job description includes identifying, negotiating, and closing big deals in a defined territory, working with CMOs, CTOs, COOs, CIOs, EVPs, and SVPs of some of the biggest brands in the world, and utilizing superior salesmanship to develop sales opportunities and identify the necessary decision makers and influencers of the prospective deal.
Manager, Sales Development
Company: Sprinklr
Location: Austin, TX
Posted May 06, 2024
<p>Sprinklr is a leading enterprise software company for all customerfacing functions With advanced AI Sprinklrs unified customer experience management UnifiedCXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1000 of the worlds most valuable enterprises global brands like Microsoft PampG Samsung and more than 50 of the Fortune 100 <p> <p>Learn more about our culture and how we make our employees happier through <b>The Sprinklr Way<b> <p> <p><strong><b>Job Description<b><strong> <p> <p><b>What Youll Do<b> <p> <ul><li>You will be called upon to lead a team of 610 SDRs to achieve and blow through any quota put in front of you and your team<li> <li>You will inspire engage and enable your team coach them on best practice review and assess performance support their professional development and optimize their contribution to their regions<li> <li>You drive an everevolving team and when necessary find and train new talent with such a unique intersection of experience and skills for this hiring profile youll assist HR at times<li> <li>You will be the bridge between Sales leadership and your reports<li> <li>You will be highly disciplined in recording and analyzing team metrics<li> <li>You will take a creative and personalized approach in all activities assigned to your team<li> <li>You will hold your team accountable to deliver an enhanced customer experience at all touchpoints with brands<li> <li>Youll leave the automated canned emails and scripted calls in the past and will coach your team on elevating and enhancing outreach methods and methodology<li> <li>Youll constantly educate yourself on new industry and technology trends as well as use available resources to understand ongoing restructuring within key prospect accounts<li> <li>You welcome new ideas but test them thoroughly and live by the question will this scale<li> <ul><p><b>Who You Are amp What Makes You Qualified<b> <p> <ul><li>You have 35 years of software sales experience meaning youve experienced the full range of obstacles when dealing with complex business process prospecting and opportunities<li> <li>Extensive SFDC knowledge<li> <li>Youre a proven leader whos led an Inside Sales or Marketing team for 23 years reporting to a global management structure and consistently achieving team quota<li> <li>Youve worked with fastgrowing startups in the past and the tools they deem necessary pulling and analyzing reports in SalesForce crowdsharing Google technology etc<li> <li>You lead by example and never expect one of your teammates to do something you wouldnt<li> <li>Youre an inquisitive learner intellectually curious and a trailblazer with creative ideas never settling for the status quo<li> <li>Youre humble but confident in your abilities and skills as a leader and see your future in management<li> <li>Youre a dreamer and believe just because something has never been done doesnt mean it cant be<li> <ul><p><b>Why Youll Love Sprinklr <b> <p> <p>Were committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For fulltime employees we provide a range of comprehensive health plans leading wellbeing programs and financial protection for you and your family through a range of global and localized plans throughout the world <p> <p>For more information on Sprinklr Benefits around the world head to httpssprinklrbenefitscom to browse our countryspecific benefits guides <p> <p>We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever <p> <p>We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customerfacing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the worlds largest brands as our clients and our employees have the opportunity to work closely alongside them <p> <p>We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more <p> <p>EEO Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgmentfree zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful <p> <p>Sprinklr is proud to be an equalopportunity workplace and is an affirmativeaction employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law <p> <p><b>Compensation Range<b> <p> <p>$74000 $99000 $124000 <p> <p>The base salary range for this role at minimum midpoint and maximum is shown above It is not typical for a candidate to be hired close to or at the maximum of the salary range At Sprinklr base pay depends on multiple individualized factors including experience qualifications jobrelated knowledge and skills and geographic location Base pay also depends on the relative experience knowledge skills to our internal peers in the role Base pay is only one part of our competitive Total Rewards package the successful candidate may also be eligible to participate in Sprinklrs discretionary bonus plan commission plan andor equity plan depending on role <p> <p>USbased Sprinklr employees are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health wellbeing and financial protection The USbased benefits include a 401k plan with 100 vested company contributions flexible paid time off holidays generous caregiver and parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage<p>
Large Enterprise Account Executive - Pacific Northwest
Company: Sprinklr
Location: Washington DC
Posted Apr 29, 2024
<p>Sprinklr is a leading enterprise software company for all customerfacing functions With advanced AI Sprinklrs unified customer experience management UnifiedCXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1000 of the worlds most valuable enterprises global brands like Microsoft PampG Samsung and more than 50 of the Fortune 100 <p> <p>Learn more about our culture and how we make our employees happier through <b>The Sprinklr Way<b> <p> <p><strong><b>Job Description<b><strong> <p> <p><strong>By applying to this position please understand that you are not applying to an active current opening at Sprinklr but you are adding yourself to a talent pool We use talent pools to connect with potential candidates for future opportunities Please see the job description below to see what we typically look for when hiring for a Large Enterprise Account Executive We look forward to connecting with you and thank you for your interest in a position at Sprinklr<strong> <p> <p>What Youll Do <p> <ul><li>You will be identifying negotiating and closing big deals in a defined territory You will be working with CMOs and CTOs of some of the biggest brands in the world You will be working with them to build solutions that allow them to win We are customer obsessed<li> <li>You will be called upon to utilize superior salesmanship to develop sales opportunities and identify the necessary decision makers and influencers of the prospective deal We believe it is OK be fearless<li> <li>You will listen identify and understand clientsprospective clients needs and deliver to their expectations You will be able to build relationships with multiple stakeholders and influence them in a positive way Helping others succeed makes us happy<li> <li>You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals We passionately genuinely care <li> <li>You are hugely curious will constantly look for ways to enhance your knowledge of our industry market and competitors to provide that sales edge needed to close business and generate revenue We believe that every human has the potential to be amazing Keep learning AND be curious we are constantly looking for ways to enhance knowledge of our industry market and competitors to provide the sales edge to close business and generate revenue <li> <li>You will seek feedback at every opportunity so you can be the best you can be You will seek this from leaders peers and clients We do the right thing always and take extreme pride in who we are what we build and what we do AND we are led by character<li> <ul><p>Who You Are amp What Makes You Qualified <p> <ul><li>You are one to the top 10 of the sales people in your current companydivision You have a track record of being one of the best You are someone who pursues your passions with energy and commitment We never ever give up<li> <li>You are incredibly smart we are in a very fast moving industry and you have to be nimble of mind to keep up and have a work ethic second to none Every human has the potential to be amazing Keep learning AND we are coachable <li> <li>Youve got 48 years of enterprise software sales experience meaning youve experienced the full range of obstacles when behind the wheel of creating a complex amp enterprise wide SaaS deals We are customer obsessed<li> <li>Youve been successful in building relationships Sprinklr is a best in class solutionBut weve succeeded because we genuinely care about how we make people feel You share the same values know that relationships are everything and have the ability to use these to identify and develop new business opportunities We passionately genuinely care<li> <li>You love the Customer Experience revolution Its not just social its the entire relationship between global brands and consumers thats changing and as social interactions evolve in importance Sprinklr is right in the middle of it Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical We do the right thing always and take extreme pride in who we are what we build and what we do<li> <ul><p><b>Why Youll Love Sprinklr <b> <p> <p>Were committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For fulltime employees we provide a range of comprehensive health plans leading wellbeing programs and financial protection for you and your family through a range of global and localized plans throughout the world <p> <p>For more information on Sprinklr Benefits around the world head to httpssprinklrbenefitscom to browse our countryspecific benefits guides <p> <p>We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever <p> <p>We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customerfacing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the worlds largest brands as our clients and our employees have the opportunity to work closely alongside them <p> <p>We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more <p> <p>EEO Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgmentfree zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful <p> <p>Sprinklr is proud to be an equalopportunity workplace and is an affirmativeaction employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law <p> <p><b>Compensation Range<b> <p> <p>$110000 $146000 $183000 <p> <p>The base salary range for this role at minimum midpoint and maximum is shown above It is not typical for a candidate to be hired close to or at the maximum of the salary range At Sprinklr base pay depends on multiple individualized factors including experience qualifications jobrelated knowledge and skills and geographic location Base pay also depends on the relative experience knowledge skills to our internal peers in the role Base pay is only one part of our competitive Total Rewards package the successful candidate may also be eligible to participate in Sprinklrs discretionary bonus plan commission plan andor equity plan depending on role <p> <p>USbased Sprinklr employees are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health wellbeing and financial protection The USbased benefits include a 401k plan with 100 vested company contributions flexible paid time off holidays generous caregiver and parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage<p>
Concur, Zip EGencia Administrator - US Remote
Company: Sprinklr
Location: Remote
Posted May 06, 2024
<p>Sprinklr is a leading enterprise software company for all customerfacing functions With advanced AI Sprinklrs unified customer experience management UnifiedCXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1000 of the worlds most valuable enterprises global brands like Microsoft PampG Samsung and more than 50 of the Fortune 100 <p> <p>Learn more about our culture and how we make our employees happier through <b>The Sprinklr Way<b> <p> <p><strong><b>Job Description<b><strong> <p> <p><b>RequirementsSkillsQualifications<b> <p> <ul><li>Bachelors Degree in finance business or a related field<li> <li>Knowledgeable in all phases of the project management life cycle<li> <li>Strong written and oral communication skills with the ability to communicate complex findings to nontechnical stakeholders<li> <li>Excellent presentation skills<li> <li>Excellent multitasking skills<li> <li>Ability to work under pressure with minimal supervision<li> <li>Strong problemsolving critical thinking and analytical skills<li> <li>Detailoriented and highly organized<li> <ul><p><b>Responsibilities<b> <p> <ul><li>Work interdepartmentally to complete project goal<li> <li>Prepare and deliver reports of findings to leadership<li> <li>Contribute to project planning and overall strategy<li> <li>Assist with configuration and customization of procure to pay travel and expense systems during implementations<li> <li>Analyze project data and produce insights to optimize performance<li> <li>Identify gaps in process and propose solutions to streamline procure to pay travel and expense systems<li> <li>Execute and document system testing activities<li> <li>Assist with report preparation and report building to ensure streamlined and accessible data for upper management and stakeholders<li> <li>Assist with service management execution<li> <li>Operational responsibilities regarding finance platforms applications and software including but not limited to stakeholderend user interfacing support case actioning and management day to day administration configuration updates enhancements and modifications as required<li> <li>Ad hoc data or analytical projects as needed<li> <ul><p><b>Experience<b> <p> <ul><li>Minimum of 2 years experience as a Concur expense administrator<li> <li>Technical and functional experience with one or more of the following systems highly desirable ZIP AppZen Expense Audit AppZen AP+Inbox Egencia Concur Travel NetSuite<li> <li>Proficient in Excel Pivot Tables IF functions lookups etc Required<li> <ul><p><b>Schedule<b> <p> <ul><li>8 hour shift<li> <li>Monday to Friday Preferably EST<li> <ul><p><b>Why Youll Love Sprinklr <b> <p> <p>Were committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For fulltime employees we provide a range of comprehensive health plans leading wellbeing programs and financial protection for you and your family through a range of global and localized plans throughout the world <p> <p>For more information on Sprinklr Benefits around the world head to httpssprinklrbenefitscom to browse our countryspecific benefits guides <p> <p>We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever <p> <p>We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customerfacing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the worlds largest brands as our clients and our employees have the opportunity to work closely alongside them <p> <p>We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more <p> <p>EEO Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgmentfree zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful <p> <p>Sprinklr is proud to be an equalopportunity workplace and is an affirmativeaction employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law <p> <p><b>Compensation Range<b> <p> <p>$67000 $89000 $111000 <p> <p>The base salary range for this role at minimum midpoint and maximum is shown above It is not typical for a candidate to be hired close to or at the maximum of the salary range At Sprinklr base pay depends on multiple individualized factors including experience qualifications jobrelated knowledge and skills and geographic location Base pay also depends on the relative experience knowledge skills to our internal peers in the role Base pay is only one part of our competitive Total Rewards package the successful candidate may also be eligible to participate in Sprinklrs discretionary bonus plan commission plan andor equity plan depending on role <p> <p>USbased Sprinklr employees are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health wellbeing and financial protection The USbased benefits include a 401k plan with 100 vested company contributions flexible paid time off holidays generous caregiver and parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage<p>
Large Enterprise Account Executive - Midwest
Company: Sprinklr
Location: Chicago, IL
Posted Apr 29, 2024
<p>Sprinklr is a leading enterprise software company for all customerfacing functions With advanced AI Sprinklrs unified customer experience management UnifiedCXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1000 of the worlds most valuable enterprises global brands like Microsoft PampG Samsung and more than 50 of the Fortune 100 <p> <p>Learn more about our culture and how we make our employees happier through <b>The Sprinklr Way<b> <p> <p><strong><b>Job Description<b><strong> <p> <p><b>By applying to this position please understand that you are not applying to an active current opening at Sprinklr but you are adding yourself to a talent pool We use talent pools to connect with potential candidates for future opportunities Please see the job description below to see what we typically look for when hiring for a Large Enterprise Account Executive We look forward to connecting with you and thank you for your interest in a position at Sprinklr<b> <p> <p>Our Large Enterprise Sales organization commonly hires for three different AE role types which are highlighted below <p> <ul><li><b>Large Enterprise Account Executive Hybrid<b> This role has an equal focus on net new logos and current customers <li> <ul><ul><li><b>Large Enterprise Account Executive Net New Logos <b>This role has a focus on all net new logos <li> <ul><ul><li><b>Large Enterprise Account Executive Expansion <b>This role has a focus on growing current customers <li> <ul><p>Through the interview process we will determine where the best fit would be for you Please see the job description below to see what we typically look for when hiring for our Large Enterprise team We look forward to connecting with you and thank you for your interest in a position at Sprinklr <p> <p><b>What Youll Do<b> <p> <ul><li>You will be identifying negotiating and closing big deals in a defined territory You will be working with CMOs CTOs COOs CIOs EVPs and SVPs of some of the biggest brands in the world You will be working with them to build solutions that allow them to win We are customer obsessed <li> <li>You will be called upon to utilize superior salesmanship to develop sales opportunities and identify the necessary decision makers and influencers of the prospective deal We believe it is OK be fearless <li> <li>You will listen identify and understand clientsprospective clients needs and deliver to their expectations You will be able to build relationships with multiple stakeholders and influence them in a positive way Helping others succeed makes us happy <li> <li>You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals We passionately genuinely care <li> <li>You are hugely curious and will constantly look for ways to enhance your knowledge of our industry market and competitors to provide that sales edge needed to close business and generate revenue We believe that every human has the potential to be amazing Keep learning AND be curious we are constantly looking for ways to enhance knowledge of our industry market and competitors to provide the sales edge to close business and generate revenue <li> <li>You will seek feedback at every opportunity so you can be the best you can be You will seek this from leaders peers and clients We do the right thing always and take extreme pride in who we are what we build and what we do AND we are led by character <li> <ul><p><b>Who You Are amp What Makes You Qualified <b> <p> <ul><li>You are one of the top 10 of the sales people in your current companydivision You have a track record of being one of the best You are someone who pursues your passions with energy and commitment We never ever give up <li> <li>You are incredibly smart we are in a very fast moving industry and you have to be nimble of mind to keep up and have a work ethic second to none Every human has the potential to be amazing Keep learning AND we are coachable <li> <li>Youve got 6+ years of sales experience with at least 4 years selling software at the enterprise level meaning youve experienced the full range of obstacles when behind the wheel of creating a complex amp enterprise wide SaaS deals We are customer obsessed <li> <li>Youve been successful in building relationships Sprinklr is a best in class solution But weve succeeded because we genuinely care about how we make people feel You share the same values know that relationships are everything and have the ability to use these to identify and develop new business opportunities We passionately genuinely care <li> <li>You love the Customer Experience revolution Its not just social its the entire relationship between global brands and consumers thats changing and as digital interactions evolve in importance Sprinklr is right in the middle of it Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical We do the right thing always and take extreme pride in who we are what we build and what we do <li> <ul><p><b>Why Youll Love Sprinklr <b> <p> <p>Were committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For fulltime employees we provide a range of comprehensive health plans leading wellbeing programs and financial protection for you and your family through a range of global and localized plans throughout the world <p> <p>For more information on Sprinklr Benefits around the world head to httpssprinklrbenefitscom to browse our countryspecific benefits guides <p> <p>We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever <p> <p>We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customerfacing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the worlds largest brands as our clients and our employees have the opportunity to work closely alongside them <p> <p>We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more <p> <p>EEO Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgmentfree zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful <p> <p>Sprinklr is proud to be an equalopportunity workplace and is an affirmativeaction employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law <p> <p><b>Compensation Range<b> <p> <p>$110000 $146000 $183000 <p> <p>The base salary range for this role at minimum midpoint and maximum is shown above It is not typical for a candidate to be hired close to or at the maximum of the salary range At Sprinklr base pay depends on multiple individualized factors including experience qualifications jobrelated knowledge and skills and geographic location Base pay also depends on the relative experience knowledge skills to our internal peers in the role Base pay is only one part of our competitive Total Rewards package the successful candidate may also be eligible to participate in Sprinklrs discretionary bonus plan commission plan andor equity plan depending on role <p> <p>USbased Sprinklr employees are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health wellbeing and financial protection The USbased benefits include a 401k plan with 100 vested company contributions flexible paid time off holidays generous caregiver and parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage<p>
Sr Reals Account Manager- Central/East
Company: Sprinklr
Location: New York City, NY
Posted Jul 06, 2024
Sprinklr is a leading enterprise software company that helps companies deliver human experiences to every customer every time. The Renewals Account Manager role is responsible for negotiating renewal contracts, identifying customer needs, and driving on-time renewal closure. The ideal candidate has a strong track record of building positive relationships, excellent customer management skills, and a growth mindset.
Senior DevOps Engineer - US Remote - Join Our DevOps Talent Network
Company: Sprinklr
Location: Remote
Posted Apr 14, 2024
Sprinklr, a leading enterprise software company, is seeking a DevOps Engineer to join their team. The ideal candidate should have a background in software engineering, strong experience with distributed systems, and proficiency in container technology such as Docker and Kubernetes. The role involves building and maintaining the company's cloud-based platform, and requires excellent understanding of Linux/Unix systems, scripting languages, and CI/CD tools. Sprinklr offers a competitive benefits package and a culture that values diversity and employee well-being.
Strategic Account Executive - Pacific Northwest
Company: Sprinklr
Location: Washington DC
Posted Apr 14, 2024
Sprinklr is a leading enterprise software company specializing in customer-facing functions. The company's Unified-CXM platform uses advanced AI to help businesses deliver personalized experiences across various channels. Sprinklr serves over 1,000 global enterprises, including Microsoft, P&G, and Samsung. The Strategic Account position involves managing relationships with top customers, expanding Sprinklr's offerings, and solving strategic problems. The ideal candidate should have 8+ years of enterprise software sales experience, strong relationship-building skills, and a deep understanding of the customer experience revolution. Sprinklr offers a competitive compensation package, comprehensive benefits, and a commitment to fostering a diverse and inclusive work environment.
IT Help Desk Lead
Company: Sprinklr
Location: New York City, NY
Posted May 06, 2024
<p>Sprinklr is a leading enterprise software company for all customerfacing functions With advanced AI Sprinklrs unified customer experience management UnifiedCXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1000 of the worlds most valuable enterprises global brands like Microsoft PampG Samsung and more than 50 of the Fortune 100 <p> <p>Learn more about our culture and how we make our employees happier through <b>The Sprinklr Way<b> <p> <p><strong><b>Job Description<b><strong> <p> <p>About the Role what youll be doing <p> <p>This role does need to be in the New York Office at least 4 days a week <p> <ul><li>Local support of the Sprinklr NYC office and Global support of all Sprinklr users <li> <li>Leading a team of IT support members and tracking amp documenting of all support service desk activities and managing the overall daytoday IT Helpdesk <li> <li>Serve as an escalation point for any outstanding helpdeskrelated issues that require management attention <li> <li>Supervise support interaction with specialized external customers and key vendors <li> <li>Manage open outstanding and overdue tickets to ensure they are routed and escalated appropriately to achieve optimum resolution and closure <li> <li>Review and report IT Helpdesk ticketing system metrics to IT leadership suggesting necessary changes or modifications for resource or process improvement and optimization <li> <li>Act as subject matter expert supporting primarily macOS Windows and all common office software and applications such as Microsoft Adobe and cloud SaaS products <li> <li>Perform laptop setup and inductions for users hardware troubleshooting and repair <li> <li>General office IT support such as conference room telephone and Printer setups etc <li> <li>Implementation of applications and software upgrades as well as performance troubleshooting and tuning for users <li> <li>Communicate and document troubleshooting techniques and best practices <li> <li>Perform endpoint management deployment and antivirus security <li> <li>Assist with management reporting on IT assets as required <li> <li>Participate in the development and delivery of training programs when necessary <li> <li>Work with IT leadership to constantly monitor and improve delivery of IT systems and support <li> <li>Network hardware setup and maintenance <li> <li>Manage and provide support for new office openingsmoves <li> <ul><p><strong>About You <strong> <p> <ul><li>5+ years experience within IT or Bachelors degree in information technology computer science or a related field Masters degree preferred <li> <li>Selfmotivation and the ability to work with minimum supervision <li> <li>Strong written and verbal communication skills and meticulous attention to detail <li> <li>Experience working with highlevel executives <li> <li>Strong understanding of Microsoft 365 and licensing model <li> <li>Experience with Jamf Pro Intune and enterprise Mac amp Windows management concepts <li> <li>Experience working with IT Service Management and Asset Management tools <li> <li>Professional knowledge of using Microsoft Azure directory and security center <li> <li>Professional knowledge of corporate wifi set up and security firewall set up and configuration and switch set up and configuration Cisco Meraki desirable <li> <li>Experience with end user customer support possess strong technical knowledge of macOS Windows and other Microsoft products <li> <li>Ability to use customerservice oriented techniques to determine and resolve problems and respond competently with the appropriate sense of urgency to user requests <li> <li>Work both independently and as part of a team with professionals at all levels <li> <li>Quick learner proactive individual with the ability to work in a dynamic fast changing environment <li> <li>Ability to prioritize tasks and work on multiple assignments <li> <ul><p><b>Essential technologies<b> <p> <ul><li>Email security monitoring <li> <li>Conferencing collaboration technologies such as Teams SharePoint and OneDrive <li> <li>Cisco Meraki <li> <li>VOIP Technologies <li> <ul><p><b>Why Youll Love Sprinklr <b> <p> <p>Were committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For fulltime employees we provide a range of comprehensive health plans leading wellbeing programs and financial protection for you and your family through a range of global and localized plans throughout the world <p> <p>For more information on Sprinklr Benefits around the world head to httpssprinklrbenefitscom to browse our countryspecific benefits guides <p> <p>We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever <p> <p>We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customerfacing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the worlds largest brands as our clients and our employees have the opportunity to work closely alongside them <p> <p>We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more <p> <p>EEO Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgmentfree zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful <p> <p>Sprinklr is proud to be an equalopportunity workplace and is an affirmativeaction employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law <p> <p><b>Compensation Range<b> <p> <p>$91000 $121000 $151000 <p> <p>The base salary range for this role at minimum midpoint and maximum is shown above It is not typical for a candidate to be hired close to or at the maximum of the salary range At Sprinklr base pay depends on multiple individualized factors including experience qualifications jobrelated knowledge and skills and geographic location Base pay also depends on the relative experience knowledge skills to our internal peers in the role Base pay is only one part of our competitive Total Rewards package the successful candidate may also be eligible to participate in Sprinklrs discretionary bonus plan commission plan andor equity plan depending on role <p> <p>USbased Sprinklr employees are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health wellbeing and financial protection The USbased benefits include a 401k plan with 100 vested company contributions flexible paid time off holidays generous caregiver and parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage<p>
Large Enterprise Account Executive - Rockies
Company: Sprinklr
Location: Colorado, CO
Posted Apr 30, 2024
<p>Sprinklr is a leading enterprise software company for all customerfacing functions With advanced AI Sprinklrs unified customer experience management UnifiedCXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1000 of the worlds most valuable enterprises global brands like Microsoft PampG Samsung and more than 50 of the Fortune 100 <p> <p>Learn more about our culture and how we make our employees happier through <b>The Sprinklr Way<b> <p> <p><strong><b>Job Description<b><strong> <p> <p><strong><b>By applying to this position please understand that you are not applying to an active current opening at Sprinklr but you are adding yourself to a talent pool We use talent pools to connect with potential candidates for future opportunities Please see the job description below to see what we typically look for when hiring for a Large Enterprise Account Executive We look forward to connecting with you and thank you for your interest in a position at Sprinklr<b><strong> <p> <p><b><b>What Youll Do<b><b> <p> <ul><li>You will be identifying negotiating and closing big deals within a defined account list You will be working with CMOs CTOs COOs CIOs EVPs and SVPs of some of the biggest brands in the world You will be working with them to build solutions that allow them to become the hero of their story <b><b>We are customer obsessed<b><b><li> <li>You will be called upon to use superior research targeting and messaging to develop sales opportunities You will identify the necessary decisionmakers and influencers of the prospective deal and develop them into champions <b><b>We believe it is OK be fearless<b><b><li> <li>You will listen identify and understand clientsprospective client needs and deliver to their expectations You will be able to build relationships with multiple stakeholders and influence them in a positive way<b> <b>Helping others succeed makes us happy<b><b><li> <li>You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals<b> <b>We passionately genuinely care<b><b><li> <li>You are hugely curious and will constantly look for ways to enhance your knowledge of our industry market and competitors to provide that sales edge needed to close business and generate revenue You will seek to understand Sprinklr Sprinklrs value proposition and the problem were solving in a way most do not<b> <b>We believe that every human has the potential to be amazing Keep learning AND be curious<b><b><li> <li>You will seek feedback at every opportunity so you can be the best you can be You will seek this from leaders peers and clients<b> <b>We do the right thing always and take pride in who we are what we build and what we do AND we are led by character<b><b><li> <ul><p><b><b>Who You Are amp What Makes You Qualified<b><b> <p> <ul><li>You are incredibly inquisitive we are in a very fastmoving industry and you have to be nimble of mind to keep up and have a work ethic second to none<b> <b>Every human has the potential to be amazing Keep learning AND we are coachable<b><b><li> <li>You are one of the top 5 of the salespeople in your current companydivision You have a track record of being one of the best You are someone who pursues your passions with energy and commitment<b> <b>We never ever give up<b><b><li> <li>Youve got 48 years of enterprise software sales experience meaning youve experienced the full range of obstacles when behind the wheel of creating a complex amp enterprisewide SaaS deals <b><b>We are customer obsessed<b><b><li> <li>Youve been successful in building relationships Sprinklr is a bestinclass solutionBut weve succeeded because we genuinely care about how we make people feel You share the same values know that relationships are everything and have the ability to use these to identify and develop new business opportunities <b><b>We passionately genuinely care<b><b><li> <li>You love the Customer Experience revolution Its not just social its the entire relationship between global brands and consumers thats changing and as social interactions evolve in importance Sprinklr is right in the middle of it Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical <b><b>We do the right thing always and take pride in who we are what we build and what we do<b><b><li> <ul><p><b>Why Youll Love Sprinklr <b> <p> <p>Were committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For fulltime employees we provide a range of comprehensive health plans leading wellbeing programs and financial protection for you and your family through a range of global and localized plans throughout the world <p> <p>For more information on Sprinklr Benefits around the world head to httpssprinklrbenefitscom to browse our countryspecific benefits guides <p> <p>We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever <p> <p>We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customerfacing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the worlds largest brands as our clients and our employees have the opportunity to work closely alongside them <p> <p>We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more <p> <p>EEO Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgmentfree zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful <p> <p>Sprinklr is proud to be an equalopportunity workplace and is an affirmativeaction employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law <p> <p><b>Compensation Range<b> <p> <p>$110000 $146000 $183000 <p> <p>The base salary range for this role at minimum midpoint and maximum is shown above It is not typical for a candidate to be hired close to or at the maximum of the salary range At Sprinklr base pay depends on multiple individualized factors including experience qualifications jobrelated knowledge and skills and geographic location Base pay also depends on the relative experience knowledge skills to our internal peers in the role Base pay is only one part of our competitive Total Rewards package the successful candidate may also be eligible to participate in Sprinklrs discretionary bonus plan commission plan andor equity plan depending on role <p> <p>USbased Sprinklr employees are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health wellbeing and financial protection The USbased benefits include a 401k plan with 100 vested company contributions flexible paid time off holidays generous caregiver and parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage<p>
Platform Architect - CCaaS
Company: Sprinklr
Location: New York City, NY
Posted Jul 07, 2024
Sprinklr is a leading enterprise software company that helps companies deliver human experiences to every customer every time. The Platform Architect role involves crafting and executing robust implementations for enterprise-grade clients, designing solutions that propel desired business outcomes, and guiding clients in establishing a robust technical foundation within the Sprinklr Platform.