Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Clinical Supervisor *$10,000 Sign On Bonus*

Company: Victor Community Support Services

Location: San Jose, CA

Posted Jun 13, 2025

Two years experience post-license experience and/or post masters management experience in a related field. Completion of a clinical program with a Masters’ or…

Electrician / Journeyman or equivalent Chicago IL

Company: Tradewinds Support Partners, LLC

Location: Chicago, IL

Posted May 23, 2025

Must understand electrical code and electrical systems to perform their job safely. Per Diem and Hotel room covered for those 60 plus miles or more from site…

Aerospace Machine Operator- Driller

Company: Operation Support Inc

Location: Commerce, CA

Posted Jun 05, 2025

Strong mechanical or technical aptitude. Prior experience in a manufacturing or technical role is a plus. Replace drills and maintain basic machine setup.

Conventional Machinist, Journeyman machinist

Company: Precision Airparts Support Services, Inc

Location: Green Cove Springs, FL

Posted May 28, 2025

Set up, adjust, and operate all of the basic machine tools and many specialized or advanced variation tools in order to perform precision machining operations.

Carpenter / Trim Carpenter

Company: Tradewinds Support Partners, LLC

Location: Ambler, PA

Posted Jun 12, 2025

Must be a Trim Carpenter with proven experience working with cabinets and counter tops (preferably Corian counter tops).

Carpenter / Trim Carpenter!!!

Company: Tradewinds Support Partners, LLC

Location: Philadelphia, PA

Posted May 22, 2025

Must be a Trim Carpenter with proven experience working with cabinets and counter tops (preferably Corian counter tops).

Remote Pharmacist

Company: Healthcare Support

Location: United States

Posted Jun 30, 2025

Active and unrestricted pharmacist license in state of residence. Experience with coverage determinations and clinical reviews.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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