Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Information Security Analyst

Company: Mindful Support Services

Location: Mountlake Terrace, WA

Posted Jul 29, 2025

Familiarity with scripting or coding with the ability to write simple automations and perform API calls in at least 1 language. Azure specifically is a plus.

Sr. Engineering Tech (HVAC/AC&R)

Company: United Support Services

Location: San Diego, CA

Posted Aug 08, 2025

Replace defective breaker controls, thermostats, switches, fuses, and electrical wiring to repair installed units, using electrician’s hand tools and test…

Paid Search Specialist

Company: CL Support Services

Location: Houston, TX

Posted Jul 08, 2025

This is a hands-on, analytical role ideal for someone who thrives in a fast-paced, data-driven environment and enjoys balancing technical precision with…

Adaptive Physical Education Teacher

Company: Special Education Support Services

Location: Las Vegas, NV

Posted Jul 16, 2025

Must possess or be able to acquire by time of appointment to the position, an Adaptive Physical Education teaching license issued by the Nevada Department of…

Janitor

Company: LACOSTA Facility Support Services

Location: Melrose Park, IL

Posted Aug 12, 2025

Job duties: Responsible for cleaning the offices, break rooms, stairwells, supply closet, lobby. Wear LACOSTA Shirt, safety glasses, steel-toed boots/shoes,…

CRM Marketing Automation Specialist

Company: CL Support Services

Location: Houston, TX

Posted Jul 08, 2025

Experience with AI-powered marketing tools, personalization engines, or predictive analytics. Manage and optimize CRM (Salesforce), marketing automation tools,…

Senior Client Specialist

Company: Litigation Support

Location: Philadelphia, PA

Posted Jul 29, 2025

Field inbound and outbound calls from your assigned clients in order to ensure excellent service. Retain knowledge of state specific laws and regulations as…

Janitorial Support Team / Floater - Night

Company: Bee Line Support, Inc.

Location: Chicago, IL

Posted Jul 31, 2025

As Bee Line’s front-line cleaning defense, you will perform general cleaning duties, such as cleaning floors, vacuuming rugs, washing walls and glass, and…

Journeyman Electrician

Company: Professional Labor Support

Location: United States

Posted Jul 21, 2025

3+ years industrial or conveyor electrical experience. MUST have tools for the trade. Running wire, installing basket tray, Hooking up VFD’s.

Janitor 1st Shift

Company: LACOSTA Facility Support Services

Location: Melrose Park, IL

Posted Aug 12, 2025

LACOSTA Facility Support Services, a minority owned business contractor, has been delivering quality facility services for more than 32 years, helping customers…

Software Engineer, Workday

Company: Insperity Support Services, L.P.

Location: Texas

Posted Jul 15, 2025

Bachelor’s Degree in Computer Science, a related field, or four years of related work experience is required. Creates technical documentation as required.

Security Officer I

Company: VMFH Division Support Services

Location: Burien, WA

Posted Aug 11, 2025

A valid Washington State driver's license and a clean driving record are essential. You'll play a vital role in protecting our patients, staff, and visitors,…

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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