Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

IT SPECIALIST (SECURITY)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Sep 29, 2024

The position is part of the Acquisition Demonstration Project, which includes simplified classification, streamlined hiring process, and expanded developmental opportunities. It is a Direct Hire Authority solicitation to recruit and appoint qualified candidates to positions in the competitive service.

BUDGET ANALYST

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Sep 29, 2024

This is a job posting for a Budget Analyst position in the competitive service, assigned to PEO C3T HQs Business Management Division in APG, MD.

TESTING AND INTEGRATION SPECIALIST

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Sep 29, 2024

The job posting is for a supervisory engineer position in the competitive service, working under the Program Executive Office Command Control Communications Tactical PEO C3T Technical Management Division.

Program Analyst (Liaison Officer)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: MacDill AFB, Florida MacDill AFB, Florida

Posted Sep 29, 2024

The position announcement is for a Program Analyst Liaison Officer at the JPEOCBRND Headquarters. The position is subject to a salary control point and has a maximum salary of $158,860.

TRANSPORTATION ASSISTANT (PERSONAL PROPERTY)

Company: Department of the Air Force - Non-DOD And Other Support

Location: Hanscom AFB, Massachusetts Hanscom AFB, Massachusetts

Posted Sep 29, 2024

The position is to serve as a Transportation Assistant providing call center billing shipping and storage services to Department of Defense and US Coast Guard customers.

Attorney-Adviser (General)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Campbell, Kentucky Fort Campbell, Kentucky

Posted Sep 29, 2024

This position is located at US Army Legal Services Agency Office of the Soldiers Counsel OSC Fort Campbell Kentucky. If you are currently serving in a permanent competitive service appointment in the Federal service and are selected for this position the appointment will remove you from the competitive service while you occupy this position.

Interdisciplinary- Physical Scientist, Chemical Engineer, Nuclear Engineer, Biological Scientist

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Sep 29, 2024

The text describes a job opening for a senior scientist position in the US Army Nuclear and Countering Weapons of Mass Destruction Agency. The job involves serving as the senior scientist in the Survivability and Effects Analysis Division and requires a competitive service appointment.

Security Specialist

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Alexandria, Virginia Alexandria, Virginia

Posted Sep 29, 2024

This is a job posting for a Security Specialist position in the Project Manager Sensors Aerial Product Director TENCAP at Alexandria VA.

Supervisory Intelligence Specialist (Operations)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama

Posted Sep 29, 2024

This position is located at the US ARMY ACQUISITION SUPPORT CENTER and requires adherence to US Code Title 10 and Department of Defense Instruction 140025.

IT Cybersecurity Specialist (INFOSEC/PLCYPLN)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Sep 29, 2024

The position announcement is for an IT Cybersecurity Specialist at the JPEOCBRND Headquarters, reporting to the Chief Information Officer. The position is part of the Defense Cyberspace Workforce Framework and is classified under the General Schedule GS system.

Interdisciplinary (Computer Engineer/Computer Scientist)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Sep 29, 2024

This is a Direct Hire Authority solicitation to recruit and appoint qualified candidates to positions in the competitive service.

ACQUISITION ANALYST

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama

Posted Sep 29, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Interested applicants should review the How to Apply section of this flyer for more information on how to be considered.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

Other Companies Hiring

© 2026 Job Transparency. All rights reserved.