Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

INTERNATIONAL PROGRAMS MANAGEMENT SPECIALIST

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Jul 12, 2024

The US Army is seeking a Direct Hire Authority candidate to serve as an Action Officer for Foreign Military Sales programs, requiring 1 year of specialized experience in coordination and synchronization of FMS case requirements, and a Secret security clearance.

Social Worker

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 13, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies for a Social Worker position at the Military Correctional Complex in Fort Leavenworth, Kansas. The position requires frequent direct contact with inmates and exposure to daily stress and potentially dangerous situations.

Budget Analyst

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Jul 12, 2024

This is a Direct Hire Authority DHA solicitation for a Budget Analyst position in the competitive service for the United States Army Nuclear and Countering Weapons of Mass Destruction Agency USANCA, requiring one year of specialized experience in preparing and executing the annual operating budget and implementing budgetary policies.

Clinical Psychologist (Public Notice Flyer)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 13, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies for a Clinical Psychologist position at the Military Correctional Complex in Fort Leavenworth, Kansas. The position requires frequent direct contact with inmates and exposure to daily stress and potentially dangerous situations.

Clinical Psychologist (Public Notice Flyer)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 13, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies for a Clinical Psychologist position at the Military Correctional Complex in Fort Leavenworth, Kansas. The position requires frequent direct contact with inmates and exposure to daily stress and potentially dangerous situations.

Budget Analyst

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Jul 12, 2024

This is a Direct Hire Authority DHA solicitation for a Budget Analyst NH56002 position. The position requires 3 years of progressively responsible experience, a bachelor's degree, or a combination of both. The incumbent must also obtain a Secret security clearance and a Financial Management Level II certification within 24 months of appointment.

Social Worker

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 13, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies for a Social Worker position at the Military Correctional Complex in Fort Leavenworth, Kansas. The position requires frequent direct contact with inmates and exposure to daily stress and potentially dangerous situations.

Lead Sales Store Clerk NF-02

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 12, 2024

The USDB mission is to create and maintain FIRST CHOICE vocational programs for military offenders. The USDB Sales Store is the only sales outlet for products produced in these programs. This position is located at USDB Sales Store.

RESEARCH PSYCHOLOGIST

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Multiple Locations

Posted Jul 13, 2024

The US Army Research Institute is seeking a Research Psychologist to conduct research, develop research methods, and analyze data. The position requires a Bachelor's degree in psychology or a related field, and one year of specialized experience in research, project management, and statistical analysis. The job also requires a secret security clearance and the ability to travel up to 25% of the time.

Program Analyst (Medical Acquisition)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Fort Detrick, Maryland Fort Detrick, Maryland

Posted Jul 12, 2024

This is a Direct Hire Authority DHA solicitation for a Program Analyst Medical Acquisition position at the CBRND Medical, requiring 1 year of specialized experience, a Secret security clearance, and ability to work up to 15% of the time on business travel.

Project Manager

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Pentagon, Arlington, Virginia Pentagon, Arlington, Virginia

Posted Jul 12, 2024

This position is for a Defense Civilian Intelligence Personnel System DCIPS Employee in the Pentagon, Arlington, VA. The job requires 1 year of specialized experience in program management of Special Access Programs and Sensitive Activities, and assisting in the assessment of classified program processes and systems. The position also requires a TopSecret clearance, willingness to undergo a counterintelligence scope polygraph examination, and ability to obtain and maintain a TopSecret clearance.

Program Analyst

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Fort Belvoir, Virginia Fort Belvoir, Virginia

Posted Jul 12, 2024

This is a Direct Hire Authority DHA solicitation for a Program Analyst position in the competitive service, requiring 1 year of specialized experience and a Secret security clearance.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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