Jobs at Support Ninja

Positions 1,202,774

Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.

Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.

Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.

Supply Technician (Motor Vehicle Operator)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Edinburgh, Indiana Edinburgh, Indiana

Posted Jul 14, 2024

This is a Direct Hire Authority DHA solicitation for a Logistics Career Field position at the Department of Army Expeditionary Civilian Workforce Camp Atterbury, Edinburgh, Indiana. The position requires specialized experience in conducting inventory, assisting in issuance and turn-in of equipment, and operating a vehicle. The job also requires a Secret security clearance, a valid state driver's license, and the ability to work overtime and weekends.

RESEARCH PSYCHOLOGIST

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Multiple Locations

Posted Jul 14, 2024

The US Army Research Institute is seeking a Research Psychologist to conduct research, develop research methods, and analyze data. The position requires a Bachelor's degree in psychology or a related field, and one year of specialized experience in research, project management, and statistical analysis. The job also requires a secret security clearance and the ability to travel up to 25% of the time.

Supervisory Clinical Psychologist

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 13, 2024

This is a public notice flyer for a Secondary Law Enforcement Officer position at the USDB. The position requires a Doctoral Degree in Clinical Psychology, a current active valid and unrestricted license as a doctoral level psychologist, and one year of specialized experience in development and implementation of batteries of psychological instruments to assess patients, providing diagnostic evaluations, and providing individual and group counseling.

Social Worker

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 14, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies for a Social Worker position at the Military Correctional Complex in Fort Leavenworth, Kansas. The position requires frequent direct contact with inmates and exposure to daily stress and potentially dangerous situations.

PROGRAM MANAGER (DEPUTY PRODUCT DIRECTOR ACQUISITION)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Jul 13, 2024

The US Department of Defense is seeking a Supervisory Deputy Product Director for an Acquisition system and related mission equipment. The position requires one year of specialized experience in developing operational budgets, analyzing acquisition program evaluation documentation, and overseeing acquisition project responsibilities. The job also requires a Secret clearance, a three-year tenure agreement, and a written statement of financial disclosure.

SECURITY OFFICER

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Warren, Michigan Warren, Michigan

Posted Jul 14, 2024

The Program Executive Office Ground Combat Systems PEO GCS is responsible for providing world-class affordable relevant and sustainable ground combat vehicles to Joint War fighters. The position requires a year of specialized experience, a Top Secret security clearance, and regular drug testing. The incumbent must also obtain a core SPeD Certification Security Fundamentals Professional Certification SFPC within their first two years of employment.

SECURITY OFFICER

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Warren, Michigan Warren, Michigan

Posted Jul 13, 2024

The Program Executive Office Ground Combat Systems PEO GCS is responsible for providing world-class affordable relevant and sustainable ground combat vehicles to Joint War fighters. The position requires a year of specialized experience, a Top Secret security clearance, and regular drug testing. The incumbent must also obtain a core SPeD Certification Security Fundamentals Professional Certification SFPC within their first two years of employment.

Supervisory Clinical Psychologist

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 14, 2024

This is a public notice flyer for a Secondary Law Enforcement Officer position at the USDB. The position requires a Doctoral Degree in Clinical Psychology, a current active valid and unrestricted license as a doctoral level psychologist, and one year of specialized experience in development and implementation of batteries of psychological instruments to assess patients, providing diagnostic evaluations, and providing individual and group counseling.

Clinical Psychologist (Public Notice Flyer)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas

Posted Jul 14, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies for a Clinical Psychologist position at the Military Correctional Complex in Fort Leavenworth, Kansas. The position requires frequent direct contact with inmates and exposure to daily stress and potentially dangerous situations.

RESEARCH PSYCHOLOGIST

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Multiple Locations

Posted Jul 13, 2024

The US Army Research Institute is seeking a Research Psychologist to conduct research, develop research methods, and analyze data. The position requires a Bachelor's degree in psychology or a related field, and one year of specialized experience in research, project management, and statistical analysis. The job also requires a secret security clearance and the ability to travel up to 25% of the time.

PROGRAM MANAGER (DEPUTY PRODUCT DIRECTOR ACQUISITION)

Company: Department of the Army - U.S. Army Acquisition Support Center

Location: Aberdeen Proving Ground, Maryland Aberdeen Proving Ground, Maryland

Posted Jul 14, 2024

The US Department of Defense is seeking a Supervisory Deputy Product Director for an Acquisition system and related mission equipment. The position requires one year of specialized experience in developing operational budgets, analyzing acquisition program evaluation documentation, and overseeing acquisition project responsibilities. The job also requires a Secret clearance, a three-year tenure agreement, and a written statement of financial disclosure.

Supply Technician (Motor Vehicle Operator)

Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies

Location: Edinburgh, Indiana Edinburgh, Indiana

Posted Jul 13, 2024

This is a Direct Hire Authority DHA solicitation for a Logistics Career Field position at the Department of Army Expeditionary Civilian Workforce Camp Atterbury, Edinburgh, Indiana. The position requires specialized experience in conducting inventory, assisting in issuance and turn-in of equipment, and operating a vehicle. The job also requires a Secret security clearance, a valid state driver's license, and the ability to work overtime and weekends.

Frequently Asked Questions

What is it like to work at Support Ninja?
Support Ninja offers a hybrid work model with flexible hours, a collaborative culture that encourages experimentation, and a strong focus on professional growth. Employees frequently cite the open‑source mindset, weekly knowledge‑share sessions, and a transparent performance review system as key strengths.
What types of positions are available at Support Ninja?
The company currently lists roles in software engineering, product management, quality assurance, data science, customer success engineering, and technical support. Each role emphasizes cross‑functional collaboration and data‑driven decision making.
How can I stand out as an applicant for a Support Ninja role?
Showcase concrete results—such as reduced ticket volume or improved response times—in your resume. Include a brief portfolio of relevant projects and demonstrate familiarity with AI‑assisted support tools. Finally, tailor your cover letter to highlight how your experience aligns with the company’s mission of rapid, intelligent customer resolution.

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