Jobs at Support Ninja
Support Ninja is a rapidly expanding tech support startup that powers AI‑driven help desks for SaaS companies across the globe. Known for blending cutting‑edge machine learning with a customer‑centric culture, it has helped clients reduce ticket resolution time by over 30% in the past year.
Support Ninja hires across the tech stack: software engineers building the platform, product managers shaping new features, support engineers troubleshooting live issues, and data analysts turning usage metrics into actionable insights. Candidates can expect flexible remote schedules, regular hack‑days, and a mentorship program that pairs juniors with senior engineers.
Listing a role on Job Transparency gives you instant access to the exact salary range, bonus structure, and employee sentiment for each position. With this data you can negotiate confidently, compare offers, and see how Support Ninja stacks up against industry peers.
Data Processing Analyst
Company: Support Ninja
Location: Baton Rouge, LA
Posted Jun 17, 2024
SupportNinja, founded in 2015, is a BPO company that aims to revolutionize outsourcing by focusing on employee development, technology implementation, and challenging the status quo. They offer opportunities for growth in various roles, such as Data Processing Analyst, with a positive work culture centered around core values like employee focus and compassionate candor. The company provides competitive benefits, including health insurance, retirement savings, and skills training. The Data Processing Analyst role involves fast, accurate data processing, client communication, and collaboration with team leaders.
Operations Research Analyst
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Belvoir, Virginia Fort Belvoir, Virginia
Posted Jun 18, 2024
This is a Direct Hire Authority (DHA) solicitation for a Developmental Operations Research/Systems Analyst (ORSA) position at the Department of the Army. The role involves applying advanced OR, computer language coding, and data science techniques to support senior-level decision-makers. The position is developmental and may be filled at the GS-11, GS-12, or GS-13 level. Qualifications include a degree in operations research or related fields, with specialized experience in OR, data science, and computer programming languages. The role requires a Secret security clearance and may involve up to 25% travel. Benefits include a comprehensive package designed to make a federal career rewarding.
Supply Technician (Motor Vehicle Operator)
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Edinburgh, Indiana Edinburgh, Indiana
Posted Jun 18, 2024
This is a Direct Hire Authority (DHA) solicitation for a position with the Department of Army, Expeditionary Civilian Workforce, Camp Atterbury, Edinburgh, Indiana. The role requires specialized experience in conducting inventory of excess property and/or equipment, assisting in issuance and turn-in of equipment/supplies, entering data into an automated tracking system, and operating up to 15 passenger vehicles. Qualified candidates must meet certain conditions of employment, including a pre-employment physical, a suitability or fitness determination, holding a current valid state driver's license, passing a urinalysis test, and obtaining a Secret security clearance. The position is subject to a one-year trial period and requires continuous availability for emergencies. Direct deposit of pay is required, and selection is subject to Department of Defense referral system for displaced employees.
Recruitment Interviewer
Company: Support Ninja
Location: Other US Location
Posted Jun 17, 2024
SupportNinja, founded in 2015, is a BPO company that focuses on helping fast-growing tech companies with outsourced support, lead generation, customer service, and community management. They emphasize developing the best people, implementing the latest technology, and challenging the status quo. The company culture is centered around core values such as being Employee Focused, Always Be Humble, Improving Everyday, Practicing Compassionate Candor, and Collectively Bringing Joy. As a Recruitment Interviewer, one would be responsible for handling candidate calls, determining their suitability for roles, and documenting their information. The role requires strong interpersonal skills, effective communication, and prior experience in customer service or recruitment. SupportNinja offers competitive compensation, benefits, and opportunities for growth and development.
Social Worker
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas
Posted Jun 18, 2024
This is a public notice flyer for anticipated vacancies at the Military Correctional Complex in Fort Leavenworth, Kansas. The flyer provides information on how to apply and mentions potential incentives. The position requires a Master's degree in Social Work, a valid clinical license, and experience in providing psychotherapy and clinical documentation. The role involves frequent direct contact with inmates, exposing the incumbent to daily stress and potential dangerous situations. The position is eligible for Law Enforcement retirement coverage and may require travel, physical tasks, and annual training.
Logistics Management Specialist
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Edinburgh, Indiana Edinburgh, Indiana
Posted Jun 18, 2024
The text describes a job opening for a Logistics Management Specialist (LMS) at a Logistics Readiness Center (LRC). The role involves integrating, coordinating, planning, and monitoring logistical services for deployment and redeployment of individuals and units. The position requires specialized experience in evaluating proposals for logistical support, determining distribution of supply stock, and assisting with maintenance and supply procedures. The job does not have an education qualification requirement. The position is a term not to exceed 2 years, with potential for extension up to 8 years. Federal benefits are offered, including a comprehensive benefits package.
RESEARCH PSYCHOLOGIST
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Multiple Locations
Posted Jun 18, 2024
This is an open-continuous announcement for a Direct Hire Authority (DHA) solicitation for the U.S. Army Research Institute (ARI). The position involves recruiting and appointing qualified candidates to positions in the competitive service. The role requires a Bachelor's degree (or higher) in psychology, or a Ph.D. in a relevant field. Specialized experience is needed, including conducting research, leading/managing projects, and applying behavioral and social science theories. The incumbent must obtain a secret security clearance and may need to travel up to 25% of the time. A Public Financial Disclosure Report is required.
Payroll Supervisor
Company: Support Ninja
Location: Baton Rouge, LA
Posted Jun 17, 2024
SupportNinja, founded in 2015, is a BPO company that focuses on helping fast-growing tech companies with outsourced support, lead generation, customer service, and community management. The company is dedicated to developing the best people, implementing the latest technology, and challenging the status quo. They offer a hybrid work setup at The Hideout, Clark, Pampanga, and provide a range of benefits including competitive compensation, retirement savings program, life insurance, HMO, paid time off, and opportunities for skills training. The Payroll Supervisor role involves managing the complete payroll process, ensuring precision and timeliness, and collaborating with HR and finance departments. The ideal candidate should have a degree in Accounting or related field, at least 5 years of payroll experience, and strong organizational skills.
Sales Assistant (Penang)
Company: Ninja Van
Location: Other US Location
Posted Jun 16, 2024
Ninja Van is a tech-enabled logistics company, founded in 2014, that has grown to become the largest and fastest-growing last-mile logistics company in Southeast Asia. They partner with over 35,000 merchants and deliver more than 1,000 parcels every minute across six countries. The company is known for its cutting-edge software and operational concepts, including algorithm-based optimization, dynamic routing, end-to-end tracking, and a data-driven approach. They are currently seeking a candidate with retail experience, professional fluency in English and Bahasa Malaysia, and the ability to thrive in a fast-paced environment. The role involves customer satisfaction, teamwork, communication, and using Ninja software for operations.
Supervisory Clinical Psychologist
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas
Posted Jun 18, 2024
This is a public notice flyer for anticipated vacancies in a Secondary Law Enforcement Officer position. The role involves contact with inmates and requires various conditions of employment, including a background check, drug screening, vaccination, and medical screening. The position is supervisory and requires a Secret security clearance. Qualifications include a Doctoral Degree in Clinical Psychology, specialized experience, and a current, active, valid, and unrestricted license. The position is not a bargaining unit position and offers a comprehensive benefits package.
OPERATIONS RESEARCH ANALYST
Company: Department of the Army - U.S. Army Acquisition Support Center
Location: Redstone Arsenal, Alabama Redstone Arsenal, Alabama
Posted Jun 18, 2024
The job posting is for a senior cost analyst position in the US government. The job requires a degree in operations research or a related field, and experience in developing research methodologies and evaluating data. The position is subject to a one-year trial/probationary period and requires a Secret clearance.
Clinical Psychologist (Public Notice Flyer)
Company: Department of the Army - HQDA Field Operating Agencies and Staff Support Agencies
Location: Fort Leavenworth, Kansas Fort Leavenworth, Kansas
Posted Jun 18, 2024
This public notice flyer announces anticipated vacancies for a Clinical Psychologist position at the Correctional Complex in Fort Leavenworth, Kansas. The role involves frequent direct contact with inmates, exposing the incumbent to daily stress and potential dangerous situations. The position requires a Doctoral Degree in Clinical Psychology, a valid clinical license, and at least one year of specialized experience in psycho-diagnostic assessments, crisis interventions, and psychotherapy for an inmate or adult population. The role is subject to various conditions of employment, including background checks, security clearance, vaccinations, and physical examinations.