Jobs at Sutherland
Sutherland, founded in 1999, has grown into a global leader in digital experience outsourcing, delivering AI‑driven customer engagement, analytics, and cloud services to Fortune 500 brands across the Americas, EMEA, and APAC. The company’s reputation rests on scalable technology solutions that blend human expertise with automation to reduce costs and accelerate digital transformation.
Tech talent at Sutherland spans software engineering, data science, DevOps, UX/UI design, and cybersecurity. The firm also hires product managers, project leads, and customer success specialists who support end‑to‑end digital journeys. Candidates can expect rigorous interview pipelines that test coding, problem‑solving, and cross‑functional communication, as well as opportunities to work on multi‑year, high‑impact projects.
By exploring Sutherland listings on Job Transparency, you gain instant access to benchmarked salary ranges, employee sentiment scores, and real‑time career progression data. This transparency lets you compare Sutherland’s compensation against industry averages, spot growth corridors, and negotiate offers that reflect your true market value.
Accounts Receivable Specialist
Company: Sutherland
Location: Other US Location
Posted Jan 28, 2025
Sutherland is looking for an experienced Accounts Receivable Specialist with proficiency in English and Japanese. The role involves cash application, customer master credits, coordinating with clients and stakeholders, and continuous process improvement. The ideal candidate should have 4-6 years of experience, strong analytical skills, leadership abilities, and excellent communication skills. Proficiency in SAP and MS Office applications is required.
Sr.Associate/Sr.Associate -Travel
Company: Sutherland
Location: Other US Location
Posted Jan 25, 2025
Sutherland is looking for a customer service consultant with at least 1 year of Sabre or Amadeus experience, preferably with Farelogix and NDC. The ideal candidate should have a deep understanding of fare rules, schedule changes, and manual calculations. Prior customer service experience is preferred. The role involves handling high volumes of inbound calls and requires excellent communication skills.
NICE - Actimize Support Engineer
Company: Sutherland
Location: Other US Location
Posted Jan 27, 2025
Sutherland, a global company founded 38 years ago, is seeking a Technical Support Engineer for the NICE Actimize team. The role involves reviewing and investigating client issues, providing accurate guidance, and customizing solutions. The ideal candidate should have at least 2 years of technical support experience, proficiency in Java, SQL, and XML, and excellent communication and analytical skills. This is a hybrid position in Bogotá, Colombia, offering the benefits of working for a Great Place to Work company and the world's biggest technology companies.
NICE - Actimize Support Engineer
Company: Sutherland
Location: Other US Location
Posted Jan 30, 2025
One Sutherland is a global company that values diversity and fosters a positive work environment. The Actimize Technical Support Engineer role involves reviewing and investigating client issues, providing accurate guidance, and collaborating with higher tiers for end-to-end resolution. The ideal candidate should have excellent communication skills, at least 2 years of technical support experience, and proficiency in Java, Windows Forms, SQL, and XML. Knowledge of Linux, Microsoft Server, SQL Server, XML, HTML, PERL, and server tuning is also required.
Sr. Assoc-Trans Processing
Company: Sutherland
Location: Other US Location
Posted Jan 28, 2025
Sutherland is hiring a Back Office Analyst for evaluating and assessing commercial insurance applications, checking and validating policies, collaborating with various teams, maintaining accurate records, assisting clients, and staying updated on industry trends. The role requires strong analytical skills, attention to detail, excellent communication, and the ability to guide junior staff. No specific degree is required, and all information will be kept confidential.
Spotify Customer Service Expert with Polish and English
Company: Sutherland
Location: Other US Location
Posted Jan 28, 2025
Sutherland is seeking motivated International Customer Service Professionals for their Spotify client. The role involves providing email support, answering FAQs, and assisting with account and payment-related issues. Benefits include long-term job security, health insurance, paid annual leave, food vouchers, a clear career path, and a competitive salary. The company offers world-class on-the-job training, employee discounts, a referral program, and various wellness initiatives. Qualifications include excellent written skills in Polish (C1), good verbal and written skills in English (B2 or higher), previous customer service experience, strong communication skills, and a positive attitude.
Spotify Customer Service Expert with Polish
Company: Sutherland
Location: Other US Location
Posted Jan 27, 2025
Sutherland is seeking motivated International Customer Service Professionals for a dynamic multicultural team supporting Spotify. The role involves providing email support, answering FAQs, and assisting with account and payment-related issues. Benefits include long-term job security, health insurance, paid annual leave, wellness days, food vouchers, a clear career path, work-from-home flexibility, competitive salary, and comprehensive training. Additional perks include employee discounts, an employee referral program, rewards and recognition, relocation package, multisport card, in-house learning portals, employee engagement events, and corporate social responsibility initiatives. Qualifications include excellent written and verbal skills in Polish and English, previous customer service experience is a plus, and a positive attitude with strong interpersonal skills.
Sr. Assoc-Trans Processing
Company: Sutherland
Location: Other US Location
Posted Jan 30, 2025
Sutherland is looking for a goal-oriented and strategic thinking individual to join as a Manager of Service Delivery. The role involves reviewing and analyzing claim form 1500, utilizing coding tools, verifying claim status, and resolving billing discrepancies. The ideal candidate should have at least 2 years of experience in physician revenue cycle management, proficiency in medical coding tools, and expertise in various medical specialties. The company offers perks such as night shift allowance, fixed weekend offs, 2-way cab facility, 24 days leave, and incentives.
Manager - Pre-Sales
Company: Sutherland
Location: Other US Location
Posted Jan 28, 2025
Sutherland is a company specializing in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Sutherland has created over 200 inventions under several patents, driving digital transformation and optimizing business operations. They tailor solutions to fit each company's unique needs, combining human expertise with AI. The job description for a Manager for PreSales involves strengthening client relationships, impacting the bottom line, and managing processes to enhance efficiency. Qualifications include a Bachelor's degree, 8+ years of experience, and people management skills. Supply chain work experience is a must.
Digital Ad Sales / Customer Success
Company: Sutherland
Location: New York City, NY
Posted Jan 26, 2025
The job description outlines a position focused on managing small business customers, optimizing their digital ad performance, and offering tailored solutions. The company provides competitive compensation, benefits, and opportunities for career growth. Qualifications include 3+ years of work experience, digital marketing expertise, and strong client relationship skills. The company specializes in AI, automation, cloud engineering, and advanced analytics, driving digital transformation for global brands.
Lead-Data Analytics
Company: Sutherland
Location: Other US Location
Posted Jan 30, 2025
Sutherland is looking for a data science professional with 5-8 years of experience. The ideal candidate should have hands-on experience in Python, knowledge of machine learning models, SQL, and data preprocessing. Strong communication and problem-solving skills are also required. Bonus points for text analytics experience and advanced degrees in statistics.
Practicante Bilingüe - Talent Acquisition
Company: Sutherland
Location: Other US Location
Posted Jan 30, 2025
Sutherland is looking for a motivated intern to join their Talent Acquisition team. The role involves shaping workplace culture, supporting hiring processes, and managing logistics. The ideal candidate should be a student in modern languages, psychology, or related administrative careers with strong MS Office skills, verbal and written communication abilities, and the capacity to work independently with high standards.