Jobs at Sutherland
638 open positions
VP - CDE F&A
Company: Sutherland
Location: New York City, NY
Posted Jan 20, 2025
Sutherland is a digital transformation company with a focus on delivering exceptional experiences for both customers and employees. They have been in business for 36 years, caring for clients' customers and striving to make experiences delightful, instantaneous, relevant, predictive, and frictionless. Sutherland is an early pioneer in robotic automation, employing the latest AI and cloud-based platforms to bring designs to life. They believe in building trust and value through exceptional engineering experiences, improving productivity, reducing costs, enhancing customer loyalty, and building additional revenues. Sutherland Healthcare Solutions is a leading provider of Health Information Management, Revenue Cycle Management, and Healthcare Customer support solutions. They collaborate with healthcare providers and payers using a unique blended shore approach. Sutherland has an opportunity for an experienced Client Development Executive in Finance and Accounting to sell their transformative business services and solutions into new logo organizations.
Bilingual Customer Service Specialist - Spanish/English
Company: Sutherland
Location: Dallas-Fort Worth, TX
Posted Jan 20, 2025
Sutherland is seeking bilingual English-Spanish speakers for a Customer Service Specialist role. The position involves managing client accounts, analyzing payment history, and communicating account statuses to customers. The company offers a supportive team environment, top-notch training, unlimited advancement opportunities, and a rewarding benefits package. Qualifications include a high school diploma, typing skills, previous customer service experience, strong organizational skills, and proficiency in Microsoft Office. The company is committed to building a better future for its employees.
Sr. Assoc
Company: Sutherland
Location: Other US Location
Posted Jan 17, 2025
Sutherland is recruiting a strategic and goal-oriented individual for the role of Manager, Service Delivery. The successful candidate will be part of a dedicated team, responsible for reading and understanding process documents, analyzing insurance claims, calculating COB, and navigating multiple client applications. A degree is required for the position.
Lead - Security Management
Company: Sutherland
Location: Other US Location
Posted Jan 20, 2025
Sutherland is a company dedicated to providing comprehensive security solutions, emphasizing safety, excellence, and professional growth. The Security Site Lead role involves overseeing daily security operations, managing personnel, implementing security protocols, and ensuring a secure environment. Key responsibilities include team leadership, protocol implementation, incident management, risk assessment, communication, training, reporting, collaboration, and compliance. The ideal candidate should have a college degree, at least 2 years of security experience, and relevant certifications. Strong leadership, communication, and technical skills are required, along with the ability to work in various conditions.
Consultant Streaming Support - Customer Service- Remote
Company: Sutherland
Location: Atlanta, GA
Posted Jan 19, 2025
Sutherland is currently hiring enthusiastic and people-oriented professionals to join their dynamic team supporting a global giant in the streaming media and entertainment industry. The company offers competitive pay, benefits, and opportunities for growth. Qualifications include customer service experience, streaming troubleshooting skills, PC proficiency, and problem-solving abilities. The role requires excellent internet connectivity with specific speed requirements. Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company with over 35 years of experience in various industries.
Sports Support/Customer Service Specialist - Remote
Company: Sutherland
Location: Chicago, IL / Remote
Posted Jan 13, 2025
Sutherland is hiring Fantasy Sports Enthusiasts for a customer support role on a popular fantasy sports platform. The job offers competitive pay, benefits including medical, dental, vision, and PTO, advancement opportunities, and employee discounts. Qualifications include a high school diploma, 1+ year of customer service experience, strong English communication skills, and proficiency in Microsoft programs. The role requires excellent internet connectivity and the ability to multitask in a fast-paced remote environment. Sutherland, a digital transformation company, has been helping global brands improve customer experiences for over 35 years.
Associate Manager – Customer Experience
Company: Sutherland
Location: Other US Location
Posted Jan 20, 2025
Sutherland is a company specializing in AI, automation, cloud engineering, and advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Their core expertise includes digital transformation, optimizing operations, and pioneering new solutions. They tailor proven formulas to fit each company's unique needs, combining human expertise with AI. The job description involves preparing sampling plans, ensuring transaction monitoring, conducting audits, and driving quality awareness programs. Stakeholder management includes collaborating with various teams and ensuring employee satisfaction. Team development focuses on skill enhancement and process efficiency.
Customer Support Representatives/Streaming Services - Remote
Company: Sutherland
Location: Winnipeg, Canada / Remote
Posted Jan 13, 2025
Sutherland is recruiting customer service professionals for a global streaming media company. The role involves supporting customers, troubleshooting streaming issues, and providing an exceptional guest experience. Benefits include competitive pay, training, medical benefits, vacation benefits, and opportunities for career growth. The company values technical skills, problem-solving abilities, and multi-tasking. They offer equipment and require excellent home internet connectivity.
Implementation Engineer (Genesys/Omnichannel CX) Contractor-CONNECT
Company: Sutherland
Location: Rochester, NY
Posted Jan 17, 2025
One Sutherland is a global company that values diversity and fosters a positive work environment. They are seeking a candidate with expert knowledge of the Genesys platform, responsible for designing, implementing, and supporting Genesys platforms. The role involves working closely with partnering groups, creating routing strategies, and managing vendors. The ideal candidate should have a BS in Computer Science or related field, or 6-8 years of relevant experience. They should also have expertise in Genesys Composer and at least 5 years of experience delivering on multiple simultaneous projects.
Lodging & Hospitality Resolution Associate
Company: Sutherland
Location: Kingston, Jamaica
Posted Jan 13, 2025
Sutherland is recruiting for a Lodging & Hospitality Resolutions Associate. The role involves providing exceptional customer service via calls and emails, resolving customer challenges, and up-selling products or services. Qualifications include being at least 18, having a minimum of 3 subjects including English, a valid ID, and flexible availability. Preferred skills include customer service experience, problem-solving, and proficiency in Microsoft Office. Benefits include competitive compensation, paid training, discounts, health insurance, and career growth opportunities.
Senior Associate - Travel
Company: Sutherland
Location: Half Way Tree, Jamaica
Posted Jan 12, 2025
Sutherland is hiring a Travel professional for handling international and domestic ticketing, travel requests, and group reservations. The role involves using GDS like Sabre, Expedia, and Concur tools. The candidate should be comfortable with data work, maintaining transaction records, and meeting KPIs. They will work closely with hotels for direct billing and negotiation, and should be comfortable in an inter-geo working environment.
Python Architect
Company: Sutherland
Location: Other US Location
Posted Jan 17, 2025
Sutherland is hiring a Python Architect with extensive experience in Python, Flask, and other Python platforms. The role involves designing technical architecture, leading business analyses, performing software engineering tasks, and testing. The candidate should have a Bachelor's degree in computer science and experience in Agile project management, mentoring, and working in a matrix team environment. The job offers a hybrid work model with flexible working hours in India's 2nd shift.