Jobs at Sutherland
638 open positions
Subject Matter Expert
Company: Sutherland
Location: Other US Location
Posted Dec 10, 2024
Sutherland is seeking a reliable and detail-oriented individual to join them as a Subject Matter Expert. The role involves leading teams, conducting training, and improving business performance. The ideal candidate should have excellent data mining skills, strong communication skills, and demonstrated leadership abilities.
Manager - Account Management (Retail)
Company: Sutherland
Location: Other US Location
Posted Dec 12, 2024
Sutherland is a company that specializes in artificial intelligence automation, cloud engineering, and advanced analytics. They work with iconic brands worldwide, providing market-leading technology and business process excellence. With over 200 unique inventions under several patents, they leverage advanced products and platforms to drive digital transformation, optimize critical business operations, and pioneer new solutions. They tailor proven formulas to fit each company's unique DNA, bringing together human expertise and artificial intelligence to develop digital chemistry.
Lead - Account Management
Company: Sutherland
Location: Other US Location
Posted Dec 11, 2024
Sutherland is seeking a reliable and detail-oriented person to join them as a Subject Matter Expert. The job involves empowering the workforce, conducting training, strengthening relationships, and taking the lead in delivering new hire training. The ideal candidate should have excellent data mining skills, the ability to think outside the box, strong communication skills, and demonstrated leadership skills.
Customer Service Representatives- Financial ONSITE
Company: Sutherland
Location: Tulsa, OK
Posted Dec 10, 2024
Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team in supporting customers of a global giant in the streaming media and entertainment industry. The company offers competitive pay, generous flexible vacation policy, 401k, paid training, coaching, development, and career planning, medical dental and vision benefits, EAP health and wellness programs, and more. They offer tremendous development and advancement opportunities with 80 of their frontline leaders having been promoted. The company values excellent customer service skills, effective people skills, and sensitivities when dealing with others. The job involves working onsite in their offices in Tulsa OK, providing customer support by phone, email, or instant message, escalating more technical product-related issues, processing a high volume of consumer inquiries, troubleshooting customer issues, and following up on escalated issues with coaching and mentoring.
Customer Service Representatives/Streaming Services
Company: Sutherland
Location: USA
Posted Dec 13, 2024
Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team in supporting customers of a global giant in the streaming media and entertainment industry. The role offers an attractive hourly rate, paid training, generous PTO, and 401k. It also provides monthly recognition and incentive programs, medical dental and vision benefits, EAP health and wellness programs, and more. A strong promote-from-within policy is in place.
Tech Lead-Application Support
Company: Sutherland
Location: Other US Location
Posted Dec 12, 2024
Sutherland is seeking a goal-oriented individual with at least 7 years of experience in Oracle Integration Cloud, Oracle SOA Suite, and Oracle EBusiness Suite to join them as Tech Lead Application Support. The role requires experience in Oracle Process Cloud Service, Visual Builder Cloud Service, and Insights Service. The candidate should have experience in performance tuning, testing, and diagnosis of OIC integrations and deployment and release management processes of Oracle SOA Suite and OIC. The candidate should also have experience in integrating Oracle EBusiness Suite with Oracle SOA Suite, SOAP/REST Webservices, Microservices API, XML, WSDL, and XSD.
Applicant - Expedia_Mumbai
Company: Sutherland
Location: Other US Location
Posted Dec 10, 2024
Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. They have been entrusted with caring for their clients' customers for over 37 years and are dedicated to making experiences delightful, instantaneous, relevant, predictive, and frictionless. They are early pioneers in robotic automation and use design capabilities that marry human insight, designthinking, and process engineering. They employ the latest in robotic automation, conversational AI techniques, and AIML enhanced products and cloud-based platforms. They believe in building trust and value in relationships.
Lead - QA
Company: Sutherland
Location: Other US Location
Posted Dec 11, 2024
The job description is for a Quality Analyst position at Sutherland. The role involves evaluating and documenting customer transactions, ensuring all processes and guidelines are followed, and driving KPI performance. The ideal candidate should have six months of experience in process transformation, ability to work in MS Office, and strong analytical skills.
Sr. Manager - Talent Attraction
Company: Sutherland
Location: Other US Location
Posted Dec 12, 2024
The Senior Talent Attraction Manager role is a strategic leadership position responsible for overseeing and optimizing the talent attraction process for Sutherland Global in Jamaica and Mexico. The position involves leading the development and execution of innovative recruitment strategies to address the challenges of a competitive labor market and ensure the company attracts and retains top-tier talent. The role also involves fostering a positive candidate experience, strengthening employer branding, and driving diversity and inclusion initiatives within the recruitment process.
Associate Manager, Coding Quality Auditor
Company: Sutherland
Location: Other US Location
Posted Dec 12, 2024
Sutherland is seeking a talented Associate Manager Coding Quality Auditor to support one of their US medical coding programs. The role requires leadership, communication skills, and experience with coding guidelines, audit work papers, and corrective actions. The ideal candidate should have 2+ years of Coding Quality Auditor experience, preferably with professional or facility workflows, and active certifications such as CCS, CCSP, CPC, or CPMA. They should also have project leadership experience, experience with 3M Encoder and multiple EMRs like Epic or Cerner, and be able to adapt to new platforms. The role requires flexible availability, strong analytical skills, and the ability to work in a fast-paced environment. The candidate should be proactive, have strong verbal and written communication skills, and be able to work outside of normal scheduled shifts to address urgent client issues.
Sr ADF Developer with PL-SQL and Java
Company: Sutherland
Location: Other US Location
Posted Dec 11, 2024
Sutherland is seeking a reliable and technical Full Stack Developer to join their team and drive product growth and innovation. The ideal candidate should have a strong background in Oracle ADF Development, proficiency in SQL, PLSQL, and Java, and experience with Oracle database concepts and performance tuning. The position involves designing, developing, and maintaining scalable and efficient applications, collaborating with cross-functional teams, and troubleshooting application issues.
Team Manager
Company: Sutherland
Location: Other US Location
Posted Dec 11, 2024
Sutherland is seeking a dynamic and analytical Team Manager to oversee customer deliverables, maintain and improve processes, and manage people. The role involves keeping management updated, producing effective strategies, defining the company's reputation, and ensuring customer satisfaction. The ideal candidate should have at least 5-6 years of experience in inbound and customer services, strong analytical skills, and the ability to work in a fast-paced environment.