Jobs at Synchrony
548 open positions
AVP, Customer Data Platform Strategist
Company: Synchrony
Location: Atlanta, GA
Posted May 06, 2023
None Found
AVP, Direct Marketing
Company: Synchrony
Location: Atlanta, GA
Posted Apr 18, 2023
The Assistant Vice President, Direct Marketing role at Synchrony is responsible for ensuring flawless, on-time delivery of marketing campaigns. The role involves driving campaign setup, email template approval, list selection and segmentation, and deployment of channel marketing campaigns with a focus on email and direct mail. The role also includes influencing and supporting channel execution process standards and being remote or coming into offices for in-person engagement activities.
VP, Hub Leader
Company: Synchrony
Location: Orlando, FL
Posted May 19, 2023
The VP, Altamonte Springs Hub Leader is a Vice President role that involves leading and inspiring a team of approximately 1000 employees in a call center. The role encompasses establishing a culture of trust, transparency, and inclusion, driving business metrics, diversity, culture, talent development, talent engagement, community brand and partnership, and key processes. The leader will collaborate with internal stakeholders to create a best-in-class work environment, whether virtual or in-person. The role requires a Bachelor's degree, 8+ years of experience in financial services, customer service, collections, or banking, and a proven ability to lead and engage teams in a remote environment. Strong project management, analytical skills, and PC proficiency are also required. The salary range is 150,000.00 - 250,000.00 USD Annual.
Authentication Digital Product Manager
Company: Synchrony
Location: Atlanta, GA
Posted May 17, 2023
The job description outlines a leadership role in driving secure and frictionless experiences across Synchrony's B2C and B2B servicing channels. The individual is responsible for prioritizing customer experience solutions, managing Agile Release Train PM duties, and working with POs to ensure stories and business requirements are defined and meet Definition-Of-Ready (DOR) ahead of PIs. They will also participate in Scaled Agile ceremonies, act as a primary interface with legal and governance organizations, and guide Product Owners on the ART.
VP Complaints Operations Leader
Company: Synchrony
Location: Atlanta, GA
Posted Apr 18, 2023
The VP Complaints Operations Leader role at Synchrony involves leading a large organization of ~500 people, collaborating with various teams to centralize teams with unique or high velocity customer touchpoints, and improving NPS and reducing escalations or non-escalated complaints. The leader will also oversee the Corporate Consumer Relations, Customer Complaints Resolution Process, and Specialized Complaints Analysis teams. The role requires proven track record of leading high or very high residual risk processes, dispersed teams with multiple operational and compliance requirements, and driving technology enhancements while delivering on Critical to Compliance requirements. The leader will have oversight in setting the strategic roadmap for the new escalation team, obtaining strategy approvals, and implementing a transformative approach. The role also involves leadership and operational oversight for CCR and CCRP teams, creating and inheriting L3 processes, re-evaluating established service levels, and supporting audits, compliance testing, and surveillance for assigned processes.
AVP, UX Designer
Company: Synchrony
Location: Charlotte, NC
Posted May 15, 2023
Synchrony's User Experience Group is seeking a UX Interaction Designer to work on digital products for strategically significant core customer applications. The candidate will be responsible for creating and presenting designs, collaborating with various teams, and working on agile teams. The role offers flexibility, with the option to work remotely and travel to Synchrony offices for meetings. The salary range is $75,000 - $130,000 annually.
AVP, Solution Architect
Company: Synchrony
Location: Atlanta, GA
Posted Apr 19, 2023
The job description outlines a highly skilled technical architect role with expertise in Content Management Systems (CMS). The role involves building, integrating, and managing large-scale CMS-based marketing websites and applications, combining CMS solutions with other marketing technologies. The candidate will lead technical delivery, provide expert-level technical assistance, and work on overall solution engagement with other architecture colleagues. The role requires a Bachelor's degree, at least 8 years of enterprise-level application development experience, and proficiency in various web technologies and frameworks. Desired characteristics include deep experience in APIs and microservices architecture, experience with CDN, and exposure to content targeting and personalization technologies.
AVP, Customer Data Platform Infrastructure
Company: Synchrony
Location: Atlanta, GA
Posted May 06, 2023
None Found
VP, Source-to-Pay Program Manager
Company: Synchrony
Location: Atlanta, GA
Posted Apr 25, 2023
None Found
AVP, Principal Software Engineer
Company: Synchrony
Location: Atlanta, GA
Posted Apr 28, 2023
None Found