Jobs at Syndigo
934 open positions
Program Manager
Company: Syndigo
Location: Nashville, TN
Posted Mar 09, 2024
<div> <p>Here at Syndigo were enabling our clients to deliver <em>better<em> eCommerce experiences Weve mastered the right data right now From creation to sale thats the value our partners get from us a holistic truly differentiated endtoend solution that closes the loop while increasing sales<p> <p>Basically were the accurate data behind how people feel when they shop online with confidence<p> <p>We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and were growing rapidly Were ready for you to collaborate with us to challenge the status quo<p> <div> <p>A <strong>Syndigo Program Manager<strong> is responsible for the daytoday management of major retaildistributor implementations amp ongoing programsprojecttechnical support<p> <p>Acts as client liaison and is responsible for planning and meeting program objectives<p> <p>Directs the program management efforts across all Syndigo products Responsibilities include the management of requirements gathering scope time cost management quality human resources communication and risks based on the level of integration Additionally provides technical support to onsite users regarding workflows feed failure lookup etc<p> <p>Will be accountable for pullingpushing key performance reporting to clients to provide insights into the systemic amp people processes established<p> <p>Identify issues create hypotheses and execute analysis translate data into meaningful insights present recommendations to key decision makers<p> <p>Works with multiple internal stakeholders including Account Executives to develop and present quarterly business reviews highlight improvement opportunities and potential to grow and strengthen the business relationship shared objectives<p> <p><strong>HOW WELL BE WINNING TOGETHER DAY TO DAY<strong><p> <ul><li><strong>Implementation<strong> Manages the complete project life cycle including discovery analysis estimation development quality control delivery and maintenance phases in conjunction with the product amp technical implementation teams<li> <li><strong>Requirements Definition<strong> Leads requirements gathering sessions with the clients business and IT users to clearly define and document the business need working with the client to determine which needs are met by the core application and which needs would fall under a services agreement<li> <li><strong>Solution Design<strong> Create the detailed specifications and highlevel solution design which defines how the business requirements will be met documenting current and future process flows as well as use cases in partnership with data engineering and development teams<li> <li><strong>Scope<strong> Manages program scope according to program requirements and client constraints<li> <li><strong>Time<strong> Develops and maintains program plans including analysis planning tracking reporting and evaluating program milestones and deliverables<li> <li><strong>Cost<strong> Responsible for creating program estimates tracking program expenses managing forecasted against actual costs and meeting budgeted hours If applicable<li> <li><strong>Quality<strong> Manages program outcomes and relies on experience and judgment to plan and accomplish goals Ensures that all program goals are achieved according to specifications and business objectives<li> <li><strong>Human Resources<strong> Influence without authority Manages resource constraints performs weekly allocation of program resources and directs resource activities<li> <li><strong>Communication<strong> Responsible for daytoday client and program team communication Coordinates client interaction program meetings program updates etc Responsible for keeping historical accounts of progress and communications Periodic travel to partners amp Syndigo Corporate offices<li> <li><strong>Risk<strong> Keeps program team and management informed of program risks and takes efforts to manage and minimize program risks<li> <ul><p><br ><p><p><strong>WE SHOULD TALK IF THIS SOUNDS LIKE YOU<strong><p> <ul><li>BABS degree in Computer Science Business andor related field<li> <li>PMP certification preferred<li> <li>5+ years experience in project management or clientrelated position in SaaS<li> <li>Must demonstrate excellent analytical verbal and written communication skills<li> <li>Experience working with executivelevel customers suppliers and consultants to gather requirements develop amp execute program plans<li> <li>Experienced user of SmartSheet Excel amp SharePoint<li> <li>Experience with software packages including but not limited to Microsoft Office Suite including Word Excel Access and PowerPoint<li> <li>Knowledge of Salesforce and Jira preferred<li> <li>Exposure to the retail industry a plus<li> <ul><p><span><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIRemote<span><span><span dataccpprops=> <span><span><p> <p><span>LIBH2<span><p> <div><b><strong>Diversity Equity amp Inclusion<strong><b> <p>Authenticity fuels our work In fact its one of our Syndigo Values To achieve the best version of our organization we know it takes new ideas new approaches new perspectives and new ways of thinking A purpose we are 100 committed to cultivating<p> <p>Diversity is woven into our fabric at Syndigo and its how we stay an industry leader innovating technology solutions that equip our customers with everything they need to be successful <p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth <p> <p><strong><span>GDPRCCPA<span><strong><p> <p dataprovides=questiondescription>Syndigo to process applications holds onto data for a reasonable time after applications are submitted This data is stored for Syndigos internal use by HRRecruiting Staff only Verified requests for data deletion and exports will be completed upon request<p> <p dataprovides=questiondescription><strong>Syndigo Job Applicant Privacy Notice<strong><p> <p dataprovides=questiondescription>At Syndigo we care about your privacy As you go through our recruitment process we are committed to being transparent about how we process your personal data To learn more about how Syndigo processes your personal data go to our Job Applicant Privacy Notice<p> <div>
Application Support Engineer
Company: Syndigo
Location: Remote
Posted Dec 16, 2023
Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Should have worked on environment with large amount of data imports/exports, data relationship, validations, workflow configurations, Business rules configurations, Reporting tools etc. Diversity, Equity & Inclusion Authenticity fuels our work. In fact, it’s one of our Syndigo Values. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. Should have worked on ticketing tool to log, manage and track customer tickets like Jira Service Desk, ServiceNow, Team Foundation Server etc. Knowledge on various data configuration structures like JSON, XML, YAML along with syntax and validations. As you go through our recruitment process, we are committed to being transparent about how we process your personal data.
EU Principal Consultant
Company: Syndigo
Location: Remote
Posted Mar 05, 2024
Syndigo is seeking a thought leader and innovator to serve as a public face of the company, focusing on PIM, MDM, and DAM. The role involves strategic guidance, problem-solving, and content creation to promote Syndigo's value proposition. The ideal candidate should have extensive industry knowledge, excellent communication skills, and a proven track record in research and dissemination of emerging topics.
Client Training Administrator
Company: Syndigo
Location: Nashville, TN
Posted Mar 12, 2024
<div> <p>Here at Syndigo were enabling our clients to deliver <em>better<em> eCommerce experiences Weve mastered the right data right now From creation to sale thats the value our partners get from us a holistic truly differentiated endtoend solution that closes the loop while increasing sales<p> <p>Basically were the accurate data behind how people feel when they shop online with confidence<p> <p>We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and were growing rapidly Were ready for you to collaborate with us to challenge the status quo<p> <div> <p>The mission of a <strong>Training Administrator <strong>at Syndigo is to instill platform comprehension and confidence amongst our clients and employees by reviewing what was purchased setting up their account and sending targeted training programs and resources You will partner with the Training and Enablement Training team to share effective trainings to the appropriate audiences as well as partner with Syndigo peers to identify learning opportunities and trends to improve the customer experience<p> <p><strong>HOW WELL BE WINNING TOGETHER DAY TO DAY<strong><p> <ul><li>Own Salesforce cases from start to finish guiding customers through the selfpaced learning journey by offering them multiple resources to learn and adopt our platform<li> <li>Identify channels to drive selfservice training usage with our existing inapp tools including Syndigo University Help Center Training Workshops and other areas<li> <li>Serve as a consultantcollaborator to the Training and Implementation teams to consistently improve upon training programs for clients with the goal of driving platform comprehension and confidence and the goal of building their content right from the beginning Adoption and Utilization = renewals and growth<li> <li>Help troubleshoot with clients by pointing them to the specific training resources or putting in tickets on their behalf when appropriate<li> <li>Keep excellent records on the progress of the cases being managed to provide visibility to the organization on the status of the training<li> <ul><p><strong>WE SHOULD TALK IF THIS SOUNDS LIKE YOU<strong><p> <ul><li>Strong Communication Skills Clear concise and thorough in all modes of communication You will often be the first interaction a client has with Syndigo after they become a client<li> <li>Grit and Teamwork You will be a critical member of a small yet mighty training team where each member bringing their best is vital<li> <li>Critical Thinking Knowing when to follow the standard process and when to raise a situation as an escalation or be empowered to make a decision<li> <li>Attention to Detail You will be critical in understanding what is sold to a client so the correct services are turned on and the appropriate training materials are made available to them<li> <li>An ambassador of our Core Values Innovative Collaborative Authentic Passionate while Empowering others your peers and our customers<li> <li>Ability to effectively balance speed and quality you leave projects better than you found them <li> <li><em>Plus Experience working in Customer Service<em><li> <li><em>Plus Experience working in Salesforce<em><li> <ul><p><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIRemote<span><span><p> <p><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIBH2<span><span><p> <div><b><strong>Diversity Equity amp Inclusion<strong><b> <p>Authenticity fuels our work In fact its one of our Syndigo Values To achieve the best version of our organization we know it takes new ideas new approaches new perspectives and new ways of thinking A purpose we are 100 committed to cultivating<p> <p>Diversity is woven into our fabric at Syndigo and its how we stay an industry leader innovating technology solutions that equip our customers with everything they need to be successful <p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth <p> <p><strong><span>GDPRCCPA<span><strong><p> <p dataprovides=questiondescription>Syndigo to process applications holds onto data for a reasonable time after applications are submitted This data is stored for Syndigos internal use by HRRecruiting Staff only Verified requests for data deletion and exports will be completed upon request<p> <p dataprovides=questiondescription><strong>Syndigo Job Applicant Privacy Notice<strong><p> <p dataprovides=questiondescription>At Syndigo we care about your privacy As you go through our recruitment process we are committed to being transparent about how we process your personal data To learn more about how Syndigo processes your personal data go to our Job Applicant Privacy Notice<p> <div>
Compliance/ Audit Analyst - Remote
Company: Syndigo
Location: Remote
Posted Dec 12, 2023
Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. Engage with prospects, customers, and partners in meetings/calls, completion of security questionnaires, assessments, and audits. GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. In fact, it’s one of our Syndigo Values. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Experience: 2 years + experience with one or more of the following: SOC 2, NIST, ISO 27001 Series, PCI DSS, HIPAA etc. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. LI_Remote Diversity, Equity & Inclusion Authenticity fuels our work. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. Review and propose changes to existing policies, procedures and controls based on a risk-based approach to ensure compliance with latest information security policies, regulations, and standards.
Compliance/ Audit Analyst
Company: Syndigo
Location: Remote
Posted Nov 17, 2023
Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. Engage with prospects, customers, and partners in meetings/calls, completion of security questionnaires, assessments, and audits. GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. In fact, it’s one of our Syndigo Values. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Diversity, Equity & Inclusion Authenticity fuels our work. Experience: 2 years + experience with one or more of the following: SOC 2, NIST, ISO 27001 Series, PCI DSS, HIPAA etc. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. Review and propose changes to existing policies, procedures and controls based on a risk-based approach to ensure compliance with latest information security policies, regulations, and standards.
Enterprise Account Executive, PIM/MDM
Company: Syndigo
Location: Remote
Posted Mar 05, 2024
Syndigo is a company that provides end-to-end eCommerce solutions, focusing on accurate data for a seamless shopping experience. They are looking for a skilled Enterprise Account Executive to develop and execute sales strategies, focusing on Product Information Management (PIM) and Master Data Management (MDM). The role involves managing the full sales cycle, building a high-quality pipeline, and achieving sales quotas. Syndigo values diversity, ethics, and innovation, and they are committed to processing applicant data responsibly.
Software Engineer - Backend
Company: Syndigo
Location: Remote
Posted Dec 15, 2023
Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. Experience with git . To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. In fact, it’s one of our Syndigo Values. Experience in C, T-SQL, and Event Driven systems. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. LI-REMOTE Diversity, Equity & Inclusion Authenticity fuels our work. As you go through our recruitment process, we are committed to being transparent about how we process your personal data.
Development Lead - UI/UX
Company: Syndigo
Location: Remote
Posted Dec 16, 2023
Webpack, Vulcanize, npm, Bower, Git Wireframes/Prototyping (Figma, Illustrator, Sketch, etc.) Experience in web development framework, advanced Object-Oriented JavaScript, HTML5/CSS3, Sass/Less, flex layouts, web-based design concepts (view controllers, view routings, data caching, rendering patterns, lazy loading, components, etc.) Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. These are the frameworks/libraries/tools we use today: PolymerJS / Lit / AngularJS NGINX, NodeJS, GO lang CSS LESS or SASS frameworks Web load balancers, web servers, web authentication design patterns and libraries (Oath, PassportJS, SAML, etc. In fact, it’s one of our Syndigo Values. Diversity, Equity & Inclusion Authenticity fuels our work. As you go through our recruitment process, we are committed to being transparent about how we process your personal data.
Administrative Assistant
Company: Syndigo
Location: Atlanta, GA
Posted Mar 09, 2024
Syndigo is a company that provides a comprehensive end-to-end solution for eCommerce, ensuring accurate data and enhancing online shopping experiences. They value their employees and are currently hiring for an Administrative Assistant and Executive Team Coordinator role in the Atlanta area. The role involves supporting the Executive Leadership Team, managing administrative tasks, and contributing to company goals. Syndigo emphasizes a culture of high-performance, creativity, and inclusivity, with a commitment to diversity and innovation.
Senior Solutions Architect - Go-To-Market Systems
Company: Syndigo
Location: Remote
Posted Nov 17, 2023
Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. In fact, it’s one of our Syndigo Values. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. Diversity, Equity & Inclusion Authenticity fuels our work. Strong business acumen required, including demonstrated ability to solve complex business problems Solid organizational, management, administrative and human relations skills, and a style which exhibits leadership, collaboration, and teamwork Strong history of quickly building relationships, gaining credibility, and partnering with business leaders LOCATION: Eastern/Central Time Zone location preferred Atlanta/Chicago/Houston locations preferred This is a remote work environment role. Process Optimization - Collaborate with sales and marketing teams to optimize processes, workflows, and lead management, making them more efficient and aligned with business objectives. Technical Documentation – Responsible for creating technical documentation, including process diagrams, API documentation and requirements. Data and Analytics - Establish data-driven processes and systems for monitoring, analyzing, and reporting on sales and marketing performance.
Software Engineer _ Devops
Company: Syndigo
Location: Remote
Posted Nov 15, 2023
Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations, modularity, use of abstractions, defensive coding, etc. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. In fact, it’s one of our Syndigo Values. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Collaborate with Engineering Architects, Solution Leads, Business Analysts and external stake holder. Experience influencing software engineers’ best practices within your team.