Jobs at Syndigo
934 open positions
Senior Software Engineer - Frontend( Angular/C#)
Company: Syndigo
Location: India
Posted Apr 15, 2024
Syndigo is seeking a Sr Software Developer (Front-end) to design, develop, and test highly scalable software applications. The role involves enhancing the front-end user interface and experience using Angular, troubleshooting issues, collaborating with peers, and using Agile methodologies. Required skills include 3+ years of professional experience with HTML/XHTML, CSS, JavaScript, JSON, Angular 4+/Typescript, and REST based HTTP APIs. Experience with Git version control, design systems, and strong analytical skills are also necessary. Plus skills include experience with C#, Microsoft Azure DevOps, accessibility (WCAG), e-commerce platforms, image/video encoding technologies, analytics/reporting, and backend technologies.
Program Manager
Company: Syndigo
Location: Nashville, TN
Posted Apr 28, 2024
<div> <p>Here at Syndigo were enabling our clients to deliver <em>better<em> eCommerce experiences Weve mastered the right data right now From creation to sale thats the value our partners get from us a holistic truly differentiated endtoend solution that closes the loop while increasing sales<p> <p>Basically were the accurate data behind how people feel when they shop online with confidence<p> <p>We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and were growing rapidly Were ready for you to collaborate with us to challenge the status quo<p> <div> <p>The <strong>Program Manager Amazon<strong> will be responsible for the business relationship between Syndigo and Amazon across all countries This includes the daytoday management of implementations amp ongoing programsprojecttechnical support<p> <p>Cultivate relationships with executives and stakeholders within Amazon that help Syndigo differentiate in the market and grow engagement within the program<p> <p>Acts as client liaison and is responsible for planning and meeting program objectives<p> <p>Directs the program management efforts across all Syndigo products Responsibilities include the management of requirements gathering scope time cost management quality human resources communication and risks based on the level of integration Additionally provides technical support to onsite users regarding workflows feed failure lookup etc<p> <p>Will be accountable for pullingpushing key performance reporting to clients to provide insights into the systemic amp people processes established<p> <p>Identify issues create hypotheses and execute analysis translate data into meaningful insights present recommendations to key decision makers<p> <p>Works with multiple internal stakeholders including Account Executives to develop and present quarterly business reviews highlight improvement opportunities and potential to grow and strengthen the business relationship shared objectives<p> <p><strong>HOW WELL BE WINNING TOGETHER DAY TO DAY<strong><p> <ul><li><strong>Implementation<strong> Manages the complete project life cycle including discovery analysis estimation development quality control delivery and maintenance phases in conjunction with the product amp technical implementation teams<li> <li><strong>Requirements Definition<strong> Leads requirements gathering sessions with the clients business and IT users to clearly define and document the business need working with the client to determine which needs are met by the core application and which needs would fall under a services agreement<li> <li><strong>Solution Design<strong> Create the detailed specifications and highlevel solution design which defines how the business requirements will be met documenting current and future process flows as well as use cases in partnership with data engineering and development teams<li> <li><strong>Scope<strong> Manages program scope according to program requirements and client constraints<li> <li><strong>Time<strong> Develops and maintains program plans including analysis planning tracking reporting and evaluating program milestones and deliverables<li> <li><strong>Cost<strong> Responsible for creating program estimates tracking program expenses managing forecasted against actual costs and meeting budgeted hours If applicable<li> <li><strong>Quality<strong> Manages program outcomes and relies on experience and judgment to plan and accomplish goals Ensures that all program goals are achieved according to specifications and business objectives<li> <li><strong>Human Resources<strong> Influence without authority Manages resource constraints performs weekly allocation of program resources and directs resource activities<li> <li><strong>Communication<strong> Responsible for daytoday client and program team communication Coordinates client interaction program meetings program updates etc Responsible for keeping historical accounts of progress and communications Periodic travel to partners amp Syndigo Corporate offices<li> <li><strong>Risk<strong> Keeps program team and management informed of program risks and takes efforts to manage and minimize program risks<li> <ul><p><br ><p><p><strong>WE SHOULD TALK IF THIS SOUNDS LIKE YOU<strong><p> <ul><li>Prior Amazon experience as a former employee or technology partner with a background in product program or vendorseller services is preferred<li> <li>BABS degree in Computer Science Business andor related field required<li> <li>5+ years experience in project management or clientrelated position in SaaS<li> <li>May require travel for client meetings<li> <li>PMP certification preferred<li> <li>Must demonstrate excellent analytical verbal and written communication skills<li> <li>Experience working with executivelevel customers suppliers and consultants to gather requirements develop amp execute program plans<li> <li>Experienced user of SmartSheet Excel amp SharePoint<li> <li>Experience with software packages including but not limited to Microsoft Office Suite including Word Excel Access and PowerPoint<li> <li>Knowledge of Salesforce and Jira preferred<li> <li>Exposure to the retail industry a plus<li> <ul><p><span><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIRemote<span><span><span dataccpprops=> <span><span><p> <p><span>LIBH2<span><p> <div><b><strong>Diversity Equity amp Inclusion<strong><b> <p>Authenticity fuels our work In fact its one of our Syndigo Values To achieve the best version of our organization we know it takes new ideas new approaches new perspectives and new ways of thinking A purpose we are 100 committed to cultivating<p> <p>Diversity is woven into our fabric at Syndigo and its how we stay an industry leader innovating technology solutions that equip our customers with everything they need to be successful <p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth <p> <p><strong><span>GDPRCCPA<span><strong><p> <p dataprovides=questiondescription>Syndigo to process applications holds onto data for a reasonable time after applications are submitted This data is stored for Syndigos internal use by HRRecruiting Staff only Verified requests for data deletion and exports will be completed upon request<p> <p dataprovides=questiondescription><strong>Syndigo Job Applicant Privacy Notice<strong><p> <p dataprovides=questiondescription>At Syndigo we care about your privacy As you go through our recruitment process we are committed to being transparent about how we process your personal data To learn more about how Syndigo processes your personal data go to our Job Applicant Privacy Notice<p> <div>
Program Coordinator
Company: Syndigo
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <p> <p> Responsible for the daytoday management of major <em> retail <em> distributor programs related to <em> analytics <em> and business intelligence <p> <p> Acts as a client liaison and is responsible for planning and meeting program objectives <p> <p> Directs the project management efforts for integration requirements definition scope quality human resources communication and risks based on the level of integration Additionally provides technical <em> support <em> to onsite users regarding workflows feed failure lookup etc <p> <p> Will be accountable for pullingpushing key performance reporting to clients to provide insights into the systemic amp people processes established <p> <p> Identify issues create hypotheses and execute analysis translate <em> data <em> into meaningful insights present recommendations to key decision makers <p> <p> Work with the Program Manager Account Executive and Executive <em> Leadership <em> to develop and present quarterly business reviews highlight improvement opportunities and potential to grow and strengthen the business relationship shared objectives <p> <p> <strong> HOW WELL BE WINNING TOGETHER DAY TO DAY <strong> <p> <ul> <li> <p> Program Delivery Responsible for creating managing and delivering reporting and business intelligence between Syndigos distributors and suppliers This includes collecting raw <em> data <em> and creating dashboards that will then be shared with Syndigos customers <p> <li> <li> <p> Requirements Definition Assists in requirements gathering sessions with the clients business and IT users to clearly define and document the business need working with the client to determine which needs are met by the core application and which needs would fall under a services agreement <p> <li> <li> <p> Solution Design Create the detailed specifications and highlevel solution design which defines how the business requirements will be met documenting current and future process flows as well as use cases in partnership with <em> data <em> engineering product and <em> development <em> teams <p> <li> <li> <p> Scope Manages program scope according to program requirements and client constraints <p> <li> <li> <p> Program Plans Maintains program plans including analysis planning tracking reporting and evaluating program milestones and deliverables <p> <li> <li> <p> Quality Manages program outcomes and relies on experience and judgment to plan and accomplish goals Ensures that all program goals are achieved according to specifications and business objectives <p> <li> <li> <p> Human Resources Influence without authority Manages resource constraints performs weekly allocation of program resources and directs resource activities <p> <li> <li> <p> Communication Responsible for daytoday client and program team communication Coordinates client interaction program meetings program updates etc Responsible for keeping historical accounts of progress and communications Periodic travel to partners amp Edgenet Corporate offices <p> <li> <li> <p> Risk Keeps program team and management informed of program risks and takes efforts to manage and minimize program risks <p> <li> <ul> <p> <strong> WE SHOULD TALK IF THIS SOUNDS LIKE YOU <strong> <p> <ul> <li> <p> Remote position <p> <li> <li> <p> BABS degree in Computer Science Business andor related field <p> <li> <li> <p> 13 years experience in project management business intelligence or clientrelated position in the arena of <em> software as a service <em> <em> SaaS <em> <p> <li> <li> <p> MS Excel advanced knowledge and experience required <p> <li> <li> <p> Must demonstrate excellent analytical verbal and written communication skills <p> <li> <li> <p> Experience working with executivelevel customers suppliers and consultants to gather requirements develop amp execute program plans <p> <li> <li> <p> Experience with software packages including but not limited to Microsoft Office Suite including Word Excel Access and PowerPoint <p> <li> <li> <p> Knowledge of SharePoint amp Jira preferred <p> <li> <ul> <p> <p> <p> <p><p>
Client Development Executive
Company: Syndigo
Location: USA
Posted Apr 13, 2024
The Client Development Executive role involves expanding existing client investments, maintaining and cultivating relationships, and devising growth strategies. The position requires a strategic focus on relationship management, account planning, sales cycle management, and contract negotiations. The role involves a consultative approach to grow customers and their investment across multiple solution lines. Candidates should have 2-5 years of B2B sales experience, preferably in SaaS managed services and analytics, and experience selling into consumer brands or retailers. Previous training with ValueSelling is a plus. Strong relationship building, interpersonal, and communication skills are required, along with comfort with technology and Salesforce experience. A Bachelor's Degree or equivalent is required.
Senior Accountant
Company: Syndigo
Location: Remote
Posted Apr 13, 2024
<div> <p>Here at Syndigo were enabling our clients to deliver <em>better<em> eCommerce experiences Weve mastered the right data right now From creation to sale thats the value our partners get from us a holistic truly differentiated endtoend solution that closes the loop while increasing sales<p> <p>Basically were the accurate data behind how people feel when they shop online with confidence<p> <p>We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and were growing rapidly Were ready for you to collaborate with us to challenge the status quo<p> <div> <p>The<strong> Senior Accountant<strong> will be responsible for recording journal entries reconciling accounts analyzing financial information and assisting with the preparation of financial statements and monthly reports The <strong>Senior Accountant<strong> will report to the Director Financial Reporting and Technical Accounting The <strong>Senior Accountant<strong> will work closely with other functions including International Accounting FPampA HR etc<p> <p><em><strong>This is a primarily remotehybrid role located in one of the following locations Atlanta and Nashville <strong><em><p> <p><strong>HOW WELL BE WINNING TOGETHER DAY TO DAY<strong><p> <ul><li>Prepare journal entries in accordance with GAAP and maintain complete and accurate documentation<li> <li>Prepare balance sheet reconciliations and roll forward schedules debt equity accrual accounts<li> <li>Complete monthly flux analysis for PL and BS<li> <li>Prepare the weekly cash forecast for the CFO<li> <li>Complete assigned monthend quarterend and yearend financial statement close activities accurately timely and in accordance with company policies and processes<li> <li>Support the yearend audit by compiling and preparing supporting schedules and financial reports<li> <li>Continuously improve accounting processes to ensure quality efficiencies and transparency<li> <li>Complete a variety of ad hoc reports and analytics for the Controller Directors and Managers<li> <ul><p><strong>WE SHOULD TALK IF THIS SOUNDS LIKE YOU<strong><p> <ul><li>Minimum 4+ years of relevant accounting experience<li> <li>CPA license required or on track to obtain full certification in 612 months max<li> <li>Bachelors degree in accounting or finance required<li> <li>Proficiency in Microsoft Office and strong Microsoft Excel skills<li> <li>Exceptional attention to detail and accuracy with the ability to prioritize and meet deadlines<li> <li>Strong leadership experience communication and interpersonal skills to collaborate effectively with crossfunctional teams and executive management<li> <li>Ability to work independently in a fastpaced and remote work environment<li> <li><em>SaaS or technology company environment <em><em>preferred<em><li> <li><em> Knowledge of NetSuite is <em><em>preferred<em><li> <ul><p><span>LIRemote<span><p> <p><span>LIBH2<span><p> <p><br ><br ><br ><br ><p><div><b><strong>Diversity Equity amp Inclusion<strong><b> <p>Authenticity fuels our work In fact its one of our Syndigo Values To achieve the best version of our organization we know it takes new ideas new approaches new perspectives and new ways of thinking A purpose we are 100 committed to cultivating<p> <p>Diversity is woven into our fabric at Syndigo and its how we stay an industry leader innovating technology solutions that equip our customers with everything they need to be successful <p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth <p> <p><strong><span>GDPRCCPA<span><strong><p> <p dataprovides=questiondescription>Syndigo to process applications holds onto data for a reasonable time after applications are submitted This data is stored for Syndigos internal use by HRRecruiting Staff only Verified requests for data deletion and exports will be completed upon request<p> <p dataprovides=questiondescription><strong>Syndigo Job Applicant Privacy Notice<strong><p> <p dataprovides=questiondescription>At Syndigo we care about your privacy As you go through our recruitment process we are committed to being transparent about how we process your personal data To learn more about how Syndigo processes your personal data go to our Job Applicant Privacy Notice<p> <div>
Program Coordinator
Company: Syndigo
Location: Remote
Posted Apr 30, 2024
Syndigo is a company that provides end-to-end eCommerce solutions, enabling clients to deliver better online shopping experiences. They are known for their accurate data and holistic approach. The company values its employees and is rapidly growing. The role involves managing major retail/distributor programs, acting as a client liaison, and providing technical support. Key responsibilities include creating and managing reporting, defining requirements, designing solutions, managing scope, planning programs, ensuring quality, managing resources, communicating effectively, and mitigating risks. The ideal candidate should have a BA/BS degree, 1-3 years of experience in project management or business intelligence, advanced MS Excel skills, excellent communication skills, and experience working with executive-level customers. Syndigo is committed to diversity, equity, and inclusion, and they process applicant data responsibly.
Support Engineer
Company: Syndigo
Location: Remote
Posted Apr 26, 2024
<div> <p>Here at Syndigo were enabling our clients to deliver <em>better<em> eCommerce experiences Weve mastered the right data right now From creation to sale thats the value our partners get from us a holistic truly differentiated endtoend solution that closes the loop while increasing sales<p> <p>Basically were the accurate data behind how people feel when they shop online with confidence<p> <p>We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and were growing rapidly Were ready for you to collaborate with us to challenge the status quo<p> <div> <p>Syndigo enables commerce by supporting the efficient transfer of product information through its network of brands and their customers The company provides descriptive product and nutritional information images and other digital media powered by deep analytics to empower engaging <em>brand<em> experiences online and in store Through Syndigos integrated platform clients can publish manage syndicate and audit product content across the largest trading network of brands and recipients in the world<p> <p><strong>HOW WELL BE WINNING TOGETHER DAY TO DAY<strong><p> <ul><li>Providing first responder support for production issues Monitoring dashboards and logs for indicators of concern<li> <li>Gauging and providing performance analysis of Syndigo customer facing systems<li> <li>Providing software application support working alongside engineering teams bridging the gap between support and engineering<li> <li>Work with support team to review and investigate problems in the code and <em>data<em> driving the customer experience<li> <li>Work with DBA team for analysis on backend concerns around SQL and other <em>data<em> storage mechanisms<li> <li>Work collaboratively with Architects System Engineering Quality Assurance Design Analysts and Project Management<li> <li>Build and create dashboards and tooling to automate repetitive needs around monitoring and support requests<li> <li>Assist in training support personnel and provide tooling to help triage and solve problems<li> <ul><p><strong>WE SHOULD TALK IF THIS SOUNDS LIKE YOU<strong><p> <ul><li>A bachelors degree in computer science information technology or similar <ul><li>Andor coding bootcampcodecamp accelerated learning program encouraged<li> <ul><li> <li>Experience as a support engineer a plus<li> <li>Knowledge C NET and browsernetworking communication based triagedebugging<li> <li>Exceptional ability to prioritize and diagnose problems<li> <li>Experience in resolving customer queries<li> <li>Proficiency in documenting processes and monitoring performance metrics<li> <li>Ability to relay important application feedback to developers<li> <li>Ability to keep up with innovation in application design<li> <li>Exceptional written and verbal communication skills<li> <ul><p><br ><br ><p><p>LIRemote<p> <div><b><strong>Diversity Equity amp Inclusion<strong><b> <p>Authenticity fuels our work In fact its one of our Syndigo Values To achieve the best version of our organization we know it takes new ideas new approaches new perspectives and new ways of thinking A purpose we are 100 committed to cultivating<p> <p>Diversity is woven into our fabric at Syndigo and its how we stay an industry leader innovating technology solutions that equip our customers with everything they need to be successful <p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth <p> <p><strong><span>GDPRCCPA<span><strong><p> <p dataprovides=questiondescription>Syndigo to process applications holds onto data for a reasonable time after applications are submitted This data is stored for Syndigos internal use by HRRecruiting Staff only Verified requests for data deletion and exports will be completed upon request<p> <p dataprovides=questiondescription><strong>Syndigo Job Applicant Privacy Notice<strong><p> <p dataprovides=questiondescription>At Syndigo we care about your privacy As you go through our recruitment process we are committed to being transparent about how we process your personal data To learn more about how Syndigo processes your personal data go to our Job Applicant Privacy Notice<p> <div>
Customer Success Executive
Company: Syndigo
Location: USA
Posted Apr 21, 2024
<p class=jobDescription> <p> The mission of a Syndigo Customer Success Executive PIMMDM is to bridge the gap between our products and services and our customer needs and always looking for alternate ways to solve problems Here at Syndigo we push boundaries to create better business value for everyone <p> <p> <strong> HOW WELL BE WINNING TOGETHER DAYTODAY <strong> <p> <ul> <li> <p> Builds relationships with various customer and partner stakeholders including executives at Director andor CxO level to create champions and references <p> <li> <li> <p> Performs business reviews with customers and partners on a regular cadence using data to identify and nurture opportunities for value growth with each customer <p> <li> <li> <p> Evolves and refines engagement model working arrangement and RACI based on partner maturity and customer needs <p> <li> <li> <p> Nurtures customer workshops to help create a longterm vision and strategy for MDMPIM across multiple industry verticals <p> <li> <li> <p> Responsible for NPS Net Promoter Score metrics for customers and partners <p> <li> <li> <p> Facilitates marketing activities like events speaking engagements references testimonials etc with customers and partners <p> <li> <li> <p> Manages renewals negotiations and conflicts with excellent communication skills <p> <li> <ul> <p> <strong> WE SHOULD TALK IF THIS SOUNDS LIKE YOU <strong> <p> <ul> <li> <p> 25 years of CSM experience <p> <li> <li> <p> PIMMDM experience is highly preferred <p> <li> <li> <p> Ability to connect with customers and explain how their data is flowing <p> <li> <li> <p> Account Management and System integration expertise is a plus <p> <li> <ul><p>
Senior Software Engineer (C#/Fullstack&Azure)
Company: Syndigo
Location: India
Posted Apr 15, 2024
Syndigo is seeking a Sr Software Developer (Backend) with 5-8 years of experience in designing and developing software using relevant technologies. The role involves designing, developing, and testing highly scalable software applications, understanding popular OOP design patterns in C#, and troubleshooting technical issues within a diverse distributed system. The candidate must have strong analytical and problem-solving skills, and experience with C#, REST based HTTP APIs, JavaScript, Git, and Azure Cloud Technologies. Knowledge of Microsoft Azure DevOps, e-commerce platforms, image and video encoding technologies, analytics/reporting, and backend technologies is a plus.
Business Development Executive
Company: Syndigo
Location: USA
Posted Apr 13, 2024
The Syndigo Business Development Executive role involves uncovering, developing, and nurturing relationships with manufacturers and suppliers in the retail industry. The position requires prospecting, building new business opportunities, and utilizing a consultative sales approach to close deals with senior executives. The role also involves collaborating with operations and solution engineering, negotiating contracts, and achieving weekly activity KPIs. The ideal candidate should have 3+ years of quota-carrying sales experience, deep familiarity with Salesforce, Salesloft, and ZoomInfo, and a proven track record of success in an outbound sales environment.
Program Manager - Strategic Program Adoption
Company: Syndigo
Location: Atlanta, GA
Posted Apr 27, 2024
<div> <p>Here at Syndigo were enabling our clients to deliver <em>better<em> eCommerce experiences Weve mastered the right data right now From creation to sale thats the value our partners get from us a holistic truly differentiated endtoend solution that closes the loop while increasing sales<p> <p>Basically were the accurate data behind how people feel when they shop online with confidence<p> <p>We cannot do all of this without our amazing people Our employees make the magic happen here at Syndigo and were growing rapidly Were ready for you to collaborate with us to challenge the status quo<p> <div> <p>Syndigo is seeking a proactive and dedicated individual to join our team as a <strong>Program Manager for Strategic Program Adoption<strong> In this role <strong>Program Manager for Strategic Program Adoption <strong>will be instrumental in driving our growth initiatives by enhancing adoption and engagement across various retail platforms such as Amazon Target Walmart Kroger Publix and more Collaborating closely with teams spanning Retail Program Management Commercial Marketing Business Systems and Customer Success the <strong>Program Manager for Strategic Program Adoption <strong>will spearhead the execution of retail campaigns to elevate engagement and drive business expansion<p> <p><strong>HOW WELL BE WINNING TOGETHER DAY TO DAY<strong><p> <ul><li>Develop and implement strategies to boost adoption and engagement within Syndigos retail programs<li> <li>Work collaboratively with Retail Program Management Commercial Marketing and Customer Success teams to ensure seamless alignment and execution of retail campaigns<li> <li>Proactively engage with customers to gather insights into their adoption needs and value drivers<li> <li>Cultivate and maintain strong relationships with both internal and external stakeholders to foster program adoption<li> <li>Monitor and evaluate success metrics to gauge the effectiveness of adoption efforts and make informed datadriven decisions to optimize performance<li> <li>Provide regular updates and reports on program adoption progress to leadership and relevant stakeholders<li> <li>Stay abreast of industry trends best practices and emerging technologies pertinent to retail program adoption<li> <ul><p><strong>WE SHOULD TALK IF THIS SOUNDS LIKE YOU<strong><p> <ul><li>Bachelors degree<li> <li>3+ years of experience in a technologysoftware setting<li> <li>Sound understanding of retail industry trends dynamics and best practices<li> <li>Exceptional communication and interpersonal skills with the ability to lead meaningful conversations with customers and internal stakeholders<li> <li>Driven by results and possesses a tenacious mindset focused on achieving goals and driving business impact<li> <li>Highly organized with the capacity to manage multiple projects and priorities concurrently<li> <li>Proficient in data analysis and reporting tools capable of deriving insights and making datainformed decisions<li> <li>Previous exposure to fastpaced and dynamic work environments demonstrating adaptability to changing priorities and requirements<li> <ul><p><span><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS><span>LIRemote<span><span><span dataccpprops=> <span><span><p> <p><span>LIBH2<span><p> <div><b><strong>Diversity Equity amp Inclusion<strong><b> <p>Authenticity fuels our work In fact its one of our Syndigo Values To achieve the best version of our organization we know it takes new ideas new approaches new perspectives and new ways of thinking A purpose we are 100 committed to cultivating<p> <p>Diversity is woven into our fabric at Syndigo and its how we stay an industry leader innovating technology solutions that equip our customers with everything they need to be successful <p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth <p> <p><strong><span>GDPRCCPA<span><strong><p> <p dataprovides=questiondescription>Syndigo to process applications holds onto data for a reasonable time after applications are submitted This data is stored for Syndigos internal use by HRRecruiting Staff only Verified requests for data deletion and exports will be completed upon request<p> <p dataprovides=questiondescription><strong>Syndigo Job Applicant Privacy Notice<strong><p> <p dataprovides=questiondescription>At Syndigo we care about your privacy As you go through our recruitment process we are committed to being transparent about how we process your personal data To learn more about how Syndigo processes your personal data go to our Job Applicant Privacy Notice<p> <div>
Director - User Experience Research
Company: Syndigo
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> The <strong> Director of UX Research <strong> at Syndigo will play a pivotal role in shaping how our thousands of clients interact with our products and services driving greater value growth and efficiency Success in this role hinges on delivering actionable insights that fuel innovation across product development teams streamlining complexity for our users Collaborating closely with colleagues from Design Product Management Technology Sales and others youll craft product experiences tailored to a diverse customer base Additionally youll catalyze a culture of learning within the organization guiding others on effective research practices and maximizing the impact of our findings As part of our mission to empower users with seamless interfaces we are seeking a passionate and experienced leader to spearhead our UX initiatives ensuring excellence in every interaction Join us in driving innovation and creating intuitive engaging experiences that delight customers worldwide <p> <p> <strong> HOW WELL BE WILLING TOGETHER DAY TO DAY <strong> <p> <ul> <li> <p> Develop and execute a comprehensive UX research strategy aligned with business goals and user needs <p> <li> <li> <p> Conduct thorough user research including interviews surveys and usability testing to gather insights and inform product enhancements <p> <li> <li> <p> Create and maintain user personas to guide design decisions and ensure a usercentered approach <p> <li> <li> <p> Design and iterate on prototypes and wireframes to visualize and communicate design concepts effectively <p> <li> <li> <p> Collaborate with crossfunctional teams to design intuitive and visually appealing user interfaces that prioritize usability and accessibility <p> <li> <li> <p> Plan and facilitate usability testing sessions to evaluate the effectiveness of designs and gather feedback for iterative improvements <p> <li> <li> <p> Ensure that all products meet accessibility standards and advocate for inclusive design principles throughout the organization <p> <li> <li> <p> Hire and mentor a team of UX researchers fostering a culture of creativity collaboration and continuous learning <p> <li> <li> <p> Partner with product managers developers and other stakeholders to align UX priorities with product roadmaps and business objectives <p> <li> <li> <p> Stay abreast of industry trends and best practices in UX design and research and champion innovative approaches to enhance the user experience <p> <li> <ul> <p> <strong> WE SHOULD TALK IF THIS SOUNDS LIKE YOU <strong> <p> <ul> <li> <p> 8+ years of experience in UX research with a proven track record of success in a SaaS or technologydriven environment <p> <li> <li> <p> BABS in psychology humancomputer interaction or related field Advanced degree MAMS in a relevant field is a plus <p> <li> <li> <p> Strong strategic planning and analytical skills with the ability to translate user insights into actionable strategies that drive business results <p> <li> <li> <p> Passionate about understanding user needs and advocating for their interests throughout the product development lifecycle <p> <li> <li> <p> Excellent at leading and motivating crossfunctional teams with a collaborative and empowering leadership style that fosters innovation and excellence <p> <li> <li> <p> Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and persuasively to diverse audiences <p> <li> <li> <p> You thrive in a fastpaced and dynamic environment with the ability to adapt quickly to changing priorities and business requirements <p> <li> <li> <p> Commitment to staying ahead of industry trends and continuously expanding your knowledge and skills in UX design and research <p> <li> <ul> <p> <p><p>