Jobs at Twilio
2,758 open positions
Twilio is a cloud‑communications platform that gives developers API access to SMS, voice, video and authentication services. Since its 2008 launch, it has powered over 200,000 apps, from small startups to Fortune 500 enterprises, and is known for its developer‑first culture and rapid feature releases.
Twilio hires across a spectrum of tech and business functions: software engineering (frontend, backend, infrastructure), data science, product management, security, DevOps, and customer success. Openings also include sales, marketing, and support roles that require strong communication and analytical skills. Candidates can expect rigorous technical interviews, collaborative pair‑programming, and a culture that rewards ownership and continuous learning.
Job Transparency provides full salary ranges, employee reviews, and role‑specific performance metrics for Twilio listings. Seeing the exact pay band and sentiment score before you apply helps you negotiate confidently, benchmark against peers, and spot high‑growth teams within the company.
Applied Data Scientist - Data Science & Growth
Company: Twilio
Location: Remote
Posted May 05, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as our next Senior Applied Data Scientist in our Data Science amp Growth team <p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p>This position is needed to craft and deliver models as well as contribute to the product vision strategy and roadmap for Twilios AIML messaging products and services <p> <p>Twilio is looking for a Senior Applied Data Scientist to join the Data Science amp Growth product team of our Messaging business unit You will understand the needs of our customers and build products and algorithms that solve that need at a global scale Working side by side with other applied data scientists product managers and engineering counterparts you will collaborate to craft and deliver on the vision strategy and roadmap for our AIML messaging products at Twilio<p> <p><b><strong>Responsibilities<strong><b> <p><p>In this role youll<p> <ul><li>Be the voice of the customer in every conversation and decision and ensure we build world class products that our customers love and value<li> <li>Own the models product strategy roadmap and release cadence for a major part of Twilios AIML products <li> <li>Support the engineering team in delivering quality features efficiently and your global gotomarket team in selling them <li> <li>Get your hands dirty align executives convince peers and coordinate dependencies to getitdone<li> <li>Seek out unique points of view to deliver products that reflect the global population and make communication more inclusive for all<li> <ul><p><b><strong>Qualifications <strong><b> <p><p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>Bachelors Degree in Computer Science Math Statistics Economics or equivalent<li> <li>Minimum of 5+ years of working as a Data Scientist ideally focused on experience building customerfacing cloud products for businesses or developers<li> <li>Experience owning and deploying models from conception to production as well as managing how and where these models fit into a broader suite of product offerings <li> <li>Experience working in an agileSCRUM development process with globallydistributed teams and customers occasionally working nonstandard hours<li> <li>Advanced level proficiency with with SQL Python and Statistics<li> <li>Ability to speak and write in English fluently<li> <ul><p><strong>Desired<strong><p> <ul><li>Masters or PhD in Computer Science Math Statistics Economics or equivalent<li> <li>Experience with mathematical optimization<li> <li>Experience managing productsservices in the identity verification authentication fraud messaging or telecom spaces and building reporting insights BI or analytics features<li> <li>Experience working with GTM and direct sales teams marketing and defining pricingpackaging<li> <ul><p><b><strong>Location<strong><b> <p><p>This role will be based from Estonia on a remote basis <p> <p><b><strong>Travel <strong><b> <p><p>We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings<p> <p><b><strong>What We Offer<strong><b> <p><p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p>If this role isnt what youre looking for please consider other open positions<p> <p><strong>Twilio is proud to be an equal opportunity employer<strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Senior Global Total Rewards Analyst
Company: Twilio
Location: Latin America
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> See yourself at Twilio <strong> <p> <p> Join the team as Twilios next Senior Global Total Rewards Analyst LATAM <p> <p> <strong> Who we are amp why were hiring <strong> <p> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <p> <strong> About the job <strong> <p> <p> Twilio is growing rapidly and is seeking a Senior Total Rewards Analyst to be a data driven process aware subject matter expert of all things related to compensation and benefits This role will join our Total Rewards team and be responsible for contributing to the successful administration of our compensation and benefits policies and programs Reporting to the Senior Manager Total Rewards Latam this position will be critical to ensure that Twilio remains competitive in the continuously evolving tech environment <p> <p> <strong> Responsibilities <strong> <p> <p> In this role youll <p> <ul> <li> <p> Develop policies and processes in compensation and benefits that support innovation and growth while upholding compliance and minimizing risk <p> <li> <li> <p> Evaluate job positions in the company with consistency <p> <li> <li> <p> Design and implement salary structures for the region based on data and market trends <p> <li> <li> <p> Manage relationships with stakeholders leaders internal and external partners with emotional intelligence curiosity and integrity Own compensation and benefit products from start to end with the customer in mind <p> <li> <li> <p> Able to educate and influence senior business stakeholders with Reward advice to ensure an attractive and consistent offering across multiple job families and locations <p> <li> <li> <p> Adept at understanding and interpreting data so that data is transformed to workable insights <p> <li> <li> <p> Guide and manage the work of employees consultants and vendors related to compensation and benefits with strong leadership and empathy skills Optimize resources people and money to meet highest priority items and manage resources as if they were your own <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> Bachelors degree in administration industrial engineering finance <p> <li> <li> <p> Minimum of 5+ years of compensation amp benefits experience across multiple locations specifically in Latam ideally in a rapid growth technology company <p> <li> <li> <p> Experience with compensation program design and changement management including shortterm and longterm incentive pay elements <p> <li> <li> <p> Experience in structure salary design and pricing <p> <li> <li> <p> Working knowledge of job evaluation or job grading methodologies and career architecture frameworks <p> <li> <li> <p> Knowledge of endtoend benefit processes for designing implementing and communicating benefits including insurance programs Leaves across the region <p> <li> <li> <p> Must be a self starter with plenty of initiative yet understands the need to work within wider Total Reward frameworks <p> <li> <li> <p> Verbal written and interpersonal skills needed to communicate effectively with all levels of the organization <p> <li> <li> <p> An owner mindset coupled with innovative thinking and strong analytical and problemsolving skills <p> <li> <li> <p> Knowledge of Radford Mercer or other published surveys <p> <li> <li> <p> Excel master <p> <li> <li> <p> Ability to thrive in a fastpaced dynamic environment with no trepidation with ambiguity or lack of a playbook <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Workday experience is preferred <p> <li> <li> <p> Working knowledge of equity for a public company <p> <li> <ul> <p> <strong> Location <strong> <p> <p> This role will be remote and based in Colombia <p> <p> <strong> Travel <strong> <p> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <p> <strong> What We Offer <strong> <p> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <p> <strong> Twilio thinks big Do you <strong> <p> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <ul> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance life insurance paid sick time extra legal vacation days paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Platform Infrastructure Engineer
Company: Twilio
Location: Remote
Posted May 06, 2024
<p><b><span><strong>See yourself at Twilio<strong><span><b> <p><p><span>Join the team as our next Software Engineer on Twilios Segment platform infrastructure security team<span><p> <p><span><strong>Who we are amp why were hiring<strong><span><p> <p><span>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<span><p> <p><span><strong> <strong>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<span><p> <p><b><span><strong>About the job<strong><span><b> <p><p><span>As a Platform Engineer on the Infrastructure Security team at Segment you will play a pivotal role in ensuring the security reliability and scalability of our cloudnative infrastructure You will work closely with crossfunctional teams to design implement and maintain security solutions that protect our systems and data against evolving threats This role offers an exciting opportunity to contribute to a cuttingedge security program within a dynamic and rapidly growing organization<span><p> <p><span><strong>Responsibilities<strong><span><p> <p><span>In this role youll<span><p> <ul><li><span>Design implement and maintain security controls and configurations for Segments cloudnative infrastructure on AWS<span><li> <li><span>Collaborate with Engineering teams to integrate security best practices into the software development lifecycle SDLC and CICD pipelines<span><li> <li><span>Design and maintain secure perimeter access solutions to control and monitor external and internal access to Segments systems<span><li> <li><span>Manage and enhance identity and access management solutions and controls to ensure least privilege access across all environments<span><li> <li><span>Lead the design and implementation of robust secrets management solutions to securely store access and rotate sensitive credentials and API keys across the infrastructure<span><li> <li><span>Champion the adoption of securityfocused shift left practices within the development lifecycle advocating for early integration of security considerations into code development and deployment processes<span><li> <li><span>Contribute to security awareness and training initiatives to foster a culture of security across the organization<span><li> <ul><p><b><span><strong>Qualifications <strong><span><b> <p><p><span>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<span><p> <p><span><strong>Required<strong><span><p> <ul><li><span>2+ years experience writing productiongrade code in a modern programming language<span><li> <li><span>Proven experience in working in the devops space designing implementing and maintaining solutions preferably within a cloudbased SaaS environment<span><li> <li><span>Strong proficiency in programming languages such as Python Go or Java<span><li> <li><span>Proficiency in IaC Kubernetes and AWS concepts best practices and tools<span><li> <li><span>Strong analytical and problemsolving skills with the ability to troubleshoot complex security issues<span><li> <li><span>Participate in team oncall rotations<span><li> <li><span>Solid problemsolving skills proactive attitude and ability to work collaboratively in a dynamic team environment<span><li> <ul><p><span><strong>Desired<strong><span><p> <ul><li><span>Solid understanding of network protocols TCPIP stack and security principles<span><li> <li><span>Experience with CloudCustodian Orca Anchor and related security tools <span><li> <ul><p><span><strong> <strong><span><span><strong>Location<strong><span><p> <p><span><strong> <strong><span><span>This role will be remote and based in India Travel will be rare but should be anticipated <span><p> <p><span><strong>What We Offer<strong><span><p> <p><span>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<span><p> <p><span><strong>Twilio thinks big Do you<strong><span><p> <p><span>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<span><p> <p><span><strong> <strong><span><span>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<span><p> <p><span><strong>If this role isnt what youre looking for please consider other open positions<strong><span><p> <p><span><strong>Twilio is proud to be an equal opportunity employer<strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<span><p> <p><span>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<span><p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Principal Solutions Engineer
Company: Twilio
Location: Ireland,UK
Posted May 01, 2024
Twilio is seeking a Principal Solutions Engineer to join their team. The role involves partnering with Account Executives to execute pre-sales activities, becoming an expert in Segment's products, leading technical evaluations, and acting as a trusted advisor to customers. The ideal candidate has 3+ years of experience in solutions engineering, a passion for understanding technical concepts, and a customer-focused problem-solving approach. The role is remotely based in the UK or Ireland with approximately 25% travel. Twilio offers competitive pay, generous time-off, and a supportive work environment.
Engineering Manager - Lookup
Company: Twilio
Location: Remote
Posted May 05, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as our next Engineering Manager in Colombia <p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><br ><b><strong>About the job<strong><b> <p><p><strong><em> <em><strong><p> <p>Twilios Lookup product helps to transform phone intelligence data into trusted interactions Lookup enables customers to build onboarding and engagement experiences that improve delivery and mitigate risk seamlessly without user input <p> <p><strong><em> <em><strong><p> <p>As a software engineering manager in the Lookup team in Twilios Communications BU you will lead a team of talented engineers bringing your unique leadership style to nurture and grow them You will closely partner with Product to build Twilios Lookup amp Identity products and will also have the opportunity to collaborate closely with other leaders on engineering initiatives You will be empowered to improve how we work with your perspectives and how we build with your skills Join us as we build Twilios exciting future together<p> <p><strong><em> <em><strong><p> <p><b><strong>Responsibilities<strong><b> <p><p>In this role youll<p> <ul><li>Lead a highperforming team of software engineers and help to retain a great team culture and connection <li> <li>Provide opportunities for career growth and development <li> <li>Mentor engineers to enhance their skills and expertise<li> <li>Partner with Product to prioritize and deliver projects with quality Manage dependencies and risks effectively<li> <li>Partner with stakeholders to define the technical roadmap and improve operational excellence <li> <li>Guide your team in designing and building highquality scalable distributed systems microservices and APIs<li> <li>Communicate effectively across all levels both technical and nontechnical ensuring clear understanding and alignment Build strong relationships with stakeholders and partners<li> <li>Improve engineering processes tools and workflows to optimize efficiency and team performance<li> <ul><p><b><strong>Qualifications <strong><b> <p><p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong><em> <em><strong><p> <p><strong>Required<strong><p> <ul><li>Minimum 2 years of experience in Engineering Management with a track record in building and sustaining highperformance teams<li> <li>Minimum 5 years of experience building enterprise customerfacing products <li> <li>Experience working with AgileSCRUM methodologies <li> <li>Strong technical knowledge and experience working with highly scalable faulttolerant large distributed systems and microservices architecture <li> <li>Proficiency in programming languages like Java and experiences with cloud platforms like AWS <li> <li>Excellent communication skills must have professional proficiency in English <li> <li>Strong organizational and project management skills <li> <li>Bachelors degree in Computer Science or equivalent field or equivalent practical experience<li> <ul><p><strong>Desired<strong><p> <ul><li>Experience in developing RESTful APIs <li> <li>Experience in building and operationalizing software solutions following compliance privacy and security standards<li> <ul><p><strong>Location <strong><p> <p><strong><em>This role will be based in Colombia Remotely Approximately 10 travel is anticipated<em><strong><p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
New Business Senior Account Executive
Company: Twilio
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> <em> Because you belong at Twilio <em> <strong> <p> <h1> <strong> See yourself at Twilio <strong> <h1> <p> Join the team as our next New Business Senior Account Executive <p> <h1> <strong> Who we are amp why were hiring <strong> <h1> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <h3> <h3> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h1> <strong> About the job <strong> <h1> <p> As a New Business Senior Account Executive you will be responsible for prospecting solution selling and closing new business opportunities across our Messaging Voice Email and Account Security products In this role you will be directly responsible for landing and expanding our messaging business with some of the largest and fastest growing enterprise companies spanning industries such as travel financial services insurance banking logistics retail and ecommerce New Business Senior Account Executives are experts in the CPaaS ecosystem and Twilios product offerings This role is highly cross functional with deep integration with product management field marketing and solutions engineering teams <p> <h1> <strong> Responsibilities <strong> <h1> <p> In this role you will <p> <ul> <li> <p> Be responsible for new customer acquisition while being assigned a quota for iACV incremental Account Contract Value <p> <li> <ul> <ul> <li> <p> Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilios industry leading messaging voice email and account security solutions <p> <li> <li> <p> Ability to multithread Enterprise accounts and comfortable building trusted relationships at all levels of buyers and influencers from the DeveloperProduct Manager to the CSuite <p> <li> <li> <p> Work with customers across assigned verticals to understand their business and technical requirements and match them to the capabilities of Twilios communications API platform designing a solution for their specific use cases <p> <li> <li> <p> Work with teams in Finance Legal Pricing Product and Operations to design mutually beneficial contracts to address customer requirements while balancing the needs of our business <p> <li> <li> <p> Be passionate about what you do think outside the box and use worldclass interpersonal and communication skills to present complex contractual technical and financial details to prospects in a way that builds confidence and comfort in the proposed solution <p> <li> <li> <p> Balance competing priorities and manage multiple projects and deals at the same time <p> <li> <li> <p> Partner cross functionally with sales services product marketing and ISV team to develop long range territory strategies and sales plans <p> <li> <li> <p> Act as the voice of the customer to Twilios product and carrier relations teams <p> <li> <li> <p> Establish yourself as a subject matter expert in the CPaaS industry staying up to date on key industry initiatives and new capabilities sharing your knowledge with your customers and the wider Twilio gotomarket organization <p> <li> <li> <p> Establish yourself as a subject matter expert in the vertical industries you are focused on This would include understanding industry regulatory requirements macroeconomic trends competitive environment digital initiative trends and ecosystem solution partners <p> <li> <li> <p> Ability to crisply articulate the power of CPaaS and how it is benefitting other vertical industry clients <p> <li> <li> <p> Generate and maintain an accurate pipeline and forecast utilizing our CRM Salesforce <p> <li> <ul> <h1> <strong> Qualifications <strong> <h1> <h3> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <p> Demonstrated track record of selling and closing in the cloud communications platform market Specific requirements <p> <ul> <li> <p> Possess a total of 12 years of full cycle sales experience with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers <p> <li> <li> <p> Directly selling technical SaaS or CPaaS <p> <li> <li> <p> Experience outbound prospecting into install base greenfield prospecting into new accounts and executing strong QBR strategy for territory penetration <p> <li> <li> <p> Technical solutions selling experience working with real customers listening to them and solving problems <p> <li> <li> <p> Comfortable working with both line of business and highly technical leaders while influencing their understanding and building supportive partnerships across the organization <p> <li> <li> <p> Analytical account development strategy based on using data to find opportunities and prove value <p> <li> <li> <p> Demonstrated track record of managing business forecasts and financial models <p> <li> <li> <p> Entrepreneurial mindset with appetite to define process and build programs <p> <li> <li> <p> Record of delivering market driven results especially to scale and enterprise customers <p> <li> <li> <p> Excellent verbal and written communication skills English <p> <li> <li> <p> Bachelors Degree or equivalent years of experience <p> <li> <ul> <h3> <h3> <p> <strong> Desired <strong> <p> <ul> <li> <p> Deep experience working in CPAAS or global communications platforms <p> <li> <li> <p> Domain expertise from a highly quantitative industry such as Retail eCommerce DevOps Fintech Insurance advertising optimization banking or security or Software SaaS CPaas or PaaS selling experience <p> <li> <ul> <h3> <h3> <p> <strong> Location <strong> <p> <p> This role will be remote and based in the USA <p> <h3> <h3> <p> <strong> Travel <strong> <p> <h3> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately 3040 travel is anticipated to help you connect inperson in a meaningful way <p> <h1> <strong> What We Offer <strong> <h1> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h1> <strong> Twilio thinks big Do you <strong> <h1> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgimpact2021report rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $120600 $15075000 <p> <li> <li> <p> Based in New York Washington State or the San Francisco Bay area California $134000 $167500 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <li> <p> This role is eligible to earn commissions <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Principal Solutions Engineer - Segment
Company: Twilio
Location: USA
Posted May 06, 2024
Twilio is seeking a Principal Solutions Engineer for its Segment Presales team. The role involves partnering with Account Executives to execute pre-sales activities, becoming an expert in Segment's products, leading technical evaluations, and acting as a trusted advisor to customers. The ideal candidate has 5+ years of solutions engineering experience, a passion for problem-solving, and expertise in data engineering, cloud data warehouses, APIs, and marketing technology. The role is remote in the US, with 25% travel. Twilio offers competitive pay, benefits, and opportunities for growth.
Marketing Strategy & Operations Manager - Segment
Company: Twilio
Location: USA
Posted May 04, 2024
Twilio Segment is seeking a Marketing Strategy & Operations Manager with 5+ years of experience in marketing operations, sales/revenue operations, or sales strategy in a high-growth B2B technology business. The role involves diagnosing opportunities to improve the marketing funnel, leading cross-functional teams, and delivering high-quality work in a fast-paced environment. The successful candidate will have strong quantitative and analytical skills, excellent communication abilities, and experience with modern B2B marketing disciplines. The role offers competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more. The estimated pay ranges vary based on location.
Principal Solutions Engineer
Company: Twilio
Location: UK
Posted May 01, 2024
Twilio is seeking a Principal Solutions Engineer - Segment to join their team. The role involves partnering with Account Executives to execute pre-sales activities, becoming an expert in Segment's products, leading technical evaluations, and acting as a trusted advisor to customers. The ideal candidate has 3+ years of solutions engineering experience, a passion for understanding technology, and a customer-focused problem-solving approach. Experience with data engineering, cloud data warehouses, APIs, and marketing technology is required. The role is remotely based in the UK or Ireland with approximately 25% travel. Twilio offers competitive pay, generous time-off, and a supportive work environment.
Engineering Manager - M3
Company: Twilio
Location: India
Posted May 01, 2024
Twilio is seeking an Engineering Manager for its Segment product team. The role involves leading a team of software engineers, fostering a culture of collaboration and innovation, and managing high-scale technology and infrastructure challenges. The ideal candidate should have a minimum of 2 years of experience in Engineering Management, 6+ years of software engineering experience, proficiency in NodeJS and Go, and a strong track record in an agile environment. The role is remotely based in India with occasional travel requirements. Twilio offers competitive pay, generous time-off, and various benefits.
Staff Software Engineer (L4) - Channels
Company: Twilio
Location: Colombia
Posted May 06, 2024
Twilio is seeking a Staff Software Engineer (L4) - Channels for their team in Colombia. The role involves designing, building, and deploying scalable distributed systems and microservices architectures. The engineer will work on Twilio's messaging platform, powering services like WhatsApp and Facebook Messenger. Key responsibilities include architecting for growth, building the foundation, modernizing software, mentoring, communication and collaboration, and on-call support. Required qualifications include 8+ years of experience in designing scalable systems, proficiency in Java or similar languages, understanding of relational databases, experience with cloud platforms, and excellent communication skills. The role is remote and based in Colombia, with occasional travel for in-person meetings.
Sr. Manager HR Service Delivery and Automation
Company: Twilio
Location: USA
Posted May 01, 2024
Twilio is seeking a Sr. Manager HR Service Delivery and Automation to lead the digital people experience, overseeing the implementation and management of the ServiceNow HR Service Delivery module. The role involves partnering with AI and IT teams to build automation and AI strategies, aligning with Twilio's overall HR strategy. Key responsibilities include strategic planning for HRSD RPA and AI roadmaps, managing HRSD project delivery, driving discovery and design activities, ensuring compliance with data privacy regulations, and providing leadership and mentorship to team members. Required qualifications include a bachelor's degree in a related field, 7+ years of HR technology experience, 5+ years of ServiceNow development experience, and a proven track record of leading large-scale HR technology initiatives.