Jobs at Twilio
2,758 open positions
Twilio is a cloud‑communications platform that gives developers API access to SMS, voice, video and authentication services. Since its 2008 launch, it has powered over 200,000 apps, from small startups to Fortune 500 enterprises, and is known for its developer‑first culture and rapid feature releases.
Twilio hires across a spectrum of tech and business functions: software engineering (frontend, backend, infrastructure), data science, product management, security, DevOps, and customer success. Openings also include sales, marketing, and support roles that require strong communication and analytical skills. Candidates can expect rigorous technical interviews, collaborative pair‑programming, and a culture that rewards ownership and continuous learning.
Job Transparency provides full salary ranges, employee reviews, and role‑specific performance metrics for Twilio listings. Seeing the exact pay band and sentiment score before you apply helps you negotiate confidently, benchmark against peers, and spot high‑growth teams within the company.
Commercial Contracts Administrator
Company: Twilio
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <h1> <strong> See yourself at Twilio <strong> <h1> <p> Join the team as our next Commercial Contracts Administrator <p> <h1> <strong> Who we are amp why were hiring <strong> <h1> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco were on a journey to becoming a globally antiracist company that supports <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business We employ thousands of Twilions worldwide and were looking for more builders creators and visionaries to help fuel our growth momentum <p> <h1> <strong> About the job <strong> <h1> <p> We are looking for a Commercial Contracts Administrator to join our Commercial Legal Strategy amp Operations function supporting the GoToMarket GTM sales and partners organization and Telecom Carrier Relations organization In this role you be a member of our Center of Excellence function which currently consists of three Contracts professionals The Center of Excellence serves as the first legal point of contact for all incoming GTM and Telecom Carrier Relations commercial legal support requests You will also directly support Twilios Commercial Legal team by reviewing and vetting requests for legal support on all commercial contractsrelated matters negotiating NDAs and drafting order forms <p> <h1> <strong> Responsibilities <strong> <h1> <p> In this role youll <p> <ul> <li> <p> Serve as a first point of contact to provide commercial contractsrelated education and process guidance to your GTM and Telecom Carrier Relations colleagues <p> <li> <li> <p> Review vet and provide timely responses to a high volume of incoming requests for legal support on general inquiries agreement negotiation requests and completion of miscellaneous documents eg RFPs vendor forms customer questionnaires while ensuring adherence to contract processes and policies <p> <li> <li> <p> Independently negotiate NDAs on Twilios template and counterpartys template <p> <li> <li> <p> Draft nonstandard contractual terms and language from scratch into order forms <p> <li> <li> <p> Be an operational expert on Twilios GTMfacing and telecom carrierfacing contracting processes <p> <li> <li> <p> Contribute to your knowledge and learnings from novel situations to the Center of Excellence Playbook <p> <li> <li> <p> Provide support on a variety of adhoc operational projects and tasks <p> <li> <ul> <h1> <strong> Qualifications <strong> <h1> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> A bachelors degree <p> <li> <li> <p> 3+ years of experience as a Contracts Coordinator Contracts Administrator or Contracts Paralegal which includes exposure drafting and negotiating NDAs and order forms <p> <li> <li> <p> Experience using commercial contracting tools including Salesforce Conga Microsoft Office Suite Google Suite DocuSign and Adobe Acrobat Pro <p> <li> <li> <p> Outstanding communication skills both written and verbal and strong attention to detail with a customerfirst attitude <p> <li> <li> <p> Be a processminded and oriented professional <p> <li> <li> <p> Ability to work in a fastpaced and everchanging environment with minimal supervision <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Experience supporting a sales organization at a high growth technology company <p> <li> <li> <p> Experience creating and managing process documentation and policies <p> <li> <li> <p> Good sense of humor disdain for drama interest for learning new things and desire to get things done <p> <li> <ul> <p> <strong> Location <strong> <p> <p> This role can be located remotely and can be anywhere in the United States <p> <p> Approximately 10 of travel is expected <p> <h1> <strong> What We Offer <strong> <h1> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h1> <strong> Twilio thinks big Do you <strong> <h1> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwilioorgimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $69600 $87000 <p> <li> <li> <p> Based in New York Washington State or California outside the San Francisco Bay Area $73760 $92200 <p> <li> <li> <p> Based in the San Francisco Bay area California $81920 $102400 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Principal Communications Manager
Company: Twilio
Location: UK
Posted Apr 30, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> Join the team as our next EMEA Principal Communications Manager on Twilios Corporate Communications team <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> This position will drive the ongoing expansion of our EMEA communications function and amplify the Twilio story to a wide range of audiences from developers to the largest enterprises <p> <p> The person in this role will join a growing global communications function building thought leadership for Twilio highlighting the astounding innovation being carried out by Twilios customers and engaging audiences with compelling and relevant storylines Reporting to the International communications director this position will play a pivotal role in supporting Twilios EMEA go to market strategy and making Twilio as relevant in EMEA as it is in San Francisco <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Develop and execute the local communications strategy and plan for the United Kingdom Germany France and Spain <p> <li> <li> <p> Manage Twilios PR agency partners to deliver a relevant impactful and appropriate localised PR programme that supports Twilios business objectives and go to market plan <p> <li> <li> <p> Create campaigns and content to drive press analyst and social media programmes <p> <li> <li> <p> Identify train and support local and regional spokespeople in delivering Twilios messaging <p> <li> <li> <p> Work alongside other members of Twilios regional and global PR and the wider Corporate Communications teams to ensure target metrics are monitored and met <p> <li> <li> <p> Help support internal communications activities in EMEA for top priority corporate programmes and special projects <p> <li> <li> <p> Partner with marketing teams in EMEA to create and execute integrated campaign and activity plans <p> <li> <ul> <p> <p> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 810 years of B2B communication experience including working in an international communications environment time spent inhouse would be preferred <p> <li> <li> <p> Significant experience across public relations with a solid understanding of analyst relations internal communications crisis communications and social media <p> <li> <li> <p> Has strong media relationships with technology and business media across EMEA <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> The ability to think on your feet and to digest information quickly to determine the appropriate way forward breaking through technical jargon to deliver relevant appropriate and impactful messaging <p> <li> <li> <p> Experience in building surveys reports press releases blogs messaging documents social media posts media commentaryarticles customer stories and other communications campaign content <p> <li> <li> <p> The ability to develop relationships with executives and building programs that roll up to top level business strategy <p> <li> <li> <p> Experience with communications measurement tools and a passion for demonstrating the impact of communications programmes <p> <li> <li> <p> Is a collaborative team player and thrives in a dynamic environment but also can work autonomously to bring projects to completion <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Has experience at a PR agency as well as at an inhouse communications team <p> <li> <li> <p> Additional European languages both spoken and written would be advantageous <p> <li> <li> <p> Ability to influence and build effective working relationships with all levels of the organisation <p> <li> <li> <p> Familiarity with localisation tactics to ensure our content is accessible and inclusive across multiple EMEA countries <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be remote and based in the United Kingdom <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p><p>
Payroll Specialist - APJ
Company: Twilio
Location: India
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> See yourself at Twilio <strong> <p> <p> Twilio is growing rapidly and seeking Payroll Specialists to support the APJ payroll operations working with the APJ Payroll Team in India The person in this role will process and assist in delivering first in class payroll service to our employees ensure compliance accuracy and timely delivery of payroll related tasks and support the statutory compliance of jurisdictions This role will be located in India <p> <p> <p> <p> <strong> Who we are amp why were hiring <strong> <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <p> <p> <p> <strong> About the job <strong> <p> <p> Twilio is looking for a processor who lives the Twilio Magic and has a demonstrated track record of managing payroll across multiple countries in APJ They also have <p> <p> <strong> Responsibilities <strong> <p> <p> In this role youll <p> <ul> <li> <p> Oversee the payroll processing and management of assigned payrolls <p> <li> <li> <p> After necessary training support the international payroll processing for multiple countries <p> <li> <li> <p> Download monthly payroll reports for the Workday system <p> <li> <li> <p> Follow the standard processes and controls <p> <li> <li> <p> Preparation of vendor payroll input templates for payroll input and loading to vendor UI platform <p> <li> <li> <p> Act as a point of contact for all payroll related queries from employees in India and other assigned countries <p> <li> <li> <p> Effectively collaborate with the payroll vendor to ensure that all pay impacting transactions are collected processed and reported timely and accurately <p> <li> <li> <p> Assist the Accounting Team with payroll journal and accrual preparations and the reconciliations of payroll general ledger balances <p> <li> <li> <p> Maintain relationships with key stakeholders and provide support and input when required <p> <li> <li> <p> Act as a point of contact for all payroll related queries from employees for other assigned payrolls <p> <li> <li> <p> Deliver excellent employee experience in relation to ServiceNow queries <p> <li> <li> <p> Understand employment tax requirements relating to compensation and benefits including equity <p> <li> <li> <p> Highlight the problems if anything is not going well <p> <li> <li> <p> Help improve payrollrelated documentation and procedures <p> <li> <li> <p> Adhere to all legal and internal deadlines <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 3 to 5 years of experience managing payroll processing knowledge in APJ <p> <li> <li> <p> Bachelors degree in Finance or another relevant field <p> <li> <li> <p> Discipline and ability to meet tight deadlines and prioritize competing workloads <p> <li> <li> <p> Excellent written and verbal communication skills in English <p> <li> <li> <p> Very strong analytical and problemsolving skills while keeping customer experience top of mind <p> <li> <li> <p> Experience in payrolls in jurisdictions India and APJ <p> <li> <ul> <p> <strong> Location <strong> <p> <p> Remote IND Karnataka <p> <p> <p> <p> <strong> What We Offer <strong> <p> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <p> <p> <p> <strong> Twilio thinks big Do you <strong> <p> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <h3> <h3> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <h3> <h3> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p><p>
Machine Learning Engineer (L3)
Company: Twilio
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> Join the team as Twilios next Machine Learning Engineer L3 on the Data Services and Throughput team <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> This position is needed to to drive the innovation and creation of cuttingedge products that serve the needs of developers builders and operators You will be a crucial bridge between Product and Design tasked with developing evaluating and maintaining scalable Machine Learning models within lowlatency for realtime applications Your collaboration and expertise will be fundamental in delivering robust solutions that power our users success You will be closely working with a crossfunctional team of engineers architects product UIUX and partners to develop ML and data driven algorithm aspects of customer facing products in Twilio Communication applications <p> <p> Twilio Communications is the leading software for sending messages programmatically The Data Services and Throughput organization builds AIenabled capabilities that separate Twilio from its competitors in messaging capabilities <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Build and maintain scalable high quality machine learning solutions in production <p> <li> <li> <p> Design and implement tools and procedures to evaluate performance and accuracy of models and data <p> <li> <li> <p> Work closely with software engineers build tools to enhance productivity and to ship and maintain ML models <p> <li> <li> <p> Demonstrate endtoend understanding of applications and why behind models amp systems and develop high quality MLbased software at scale <p> <li> <li> <p> Truly own the product you work on Be responsible for SLA on call incident resolution customer feedback and participate in blameless postmortems to make our products better <p> <li> <li> <p> Partner with product managers tech leads and stakeholders to analyze business problems clarify requirements and define the scope of the systems and leverage stateoftheart Statistics Machine Learning Deep Learning and Gen AI to address the business problems <p> <li> <li> <p> Drive high engineering standards on the team through code review automated testing and mentoring <p> <li> <li> <p> Collaborate and brainstorm product ideas with product managers designers and engineers <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 4+ years of applied ML experience <p> <li> <li> <p> Strong background in the foundations of machine learning and building blocks of modern deep learning <p> <li> <li> <p> Proficiency in Python or Java and familiarity with design patterns <p> <li> <li> <p> Track record of building shipping and maintaining machine learning models in production <p> <li> <li> <p> Extensive experience in technologies such as PyTorch Tensorflow Scikitlearn Spacy NLTK application frameworks eg Flask <p> <li> <li> <p> Deep understanding of ML model implementation cycle eg feature engineering trainingserving AB test model selection etc algorithms eg xgboost time series models deep learning graph neural networks optimization and domains eg forecasting personalization and recommendation system NLP embedding representation <p> <li> <li> <p> Familiarity with MLOps concepts related and maintaining models in production such as testing versioning model registry retraining and monitoring <p> <li> <li> <p> Demonstrated ability to ramp up understand and operate effectively in new application business domains <p> <li> <li> <p> Good written and verbal communication skills You are confident in writing down and presenting your designs and decisions throughout the development lifecycle You are also comfortable providing and receiving feedback in an Agile environment <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Experience in recommendation systems forecasting models NLP techniques embedding representation approaches and statistical models <p> <li> <li> <p> Experience with Retrieval Augmented Generation Large Language Models and prompt engineering <p> <li> <li> <p> Knowledge of Java and system design concepts <p> <li> <li> <p> Understanding of Experience with CICD pipelines and automated deployment processes <p> <li> <li> <p> Experience with either AWS Azure or Google Cloud and technologies such as Spark Kafka Kubeflow GPU <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be and based in the US but is not eligible to be hired in NY WA CT CA and PA <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $13500 $169000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Security Engineer - Insider Risk
Company: Twilio
Location: Remote
Posted Apr 29, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as our next Security Engineer Insider Risk<p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a globally antiracist antioppressive antibias company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business We employ thousands of Twilions worldwide and were looking for more builders creators and visionaries to help fuel our growth momentum<p> <p><b><strong>About the job<strong><b> <p><p>We are seeking an Insider Risk Security Engineer that will work within the Twilio Threat Detection and Response group TDR The engineer will be responsible for conducting Insider Risk investigations in collaboration with internalexternal stakeholders gathering Insider risk intelligence through various sources educating the team with industry specific standards contributing to IR Insider risk investigation metrics and supporting program planning <p> <p><strong>Responsibilities<strong><p> <p>In this role youll<p> <ul><li>Conducting insider risk investigations and streamlining the investigative process<li> <li>Tracking and documenting formal investigations andor informal inquiries in the case management system <li> <li>Identify and gather information from intelligence data sources working groups software applications and document trends and patterns of possible insider risks<li> <li>Work independently and create documentation related to Insider risk policies procedures processes etc<li> <li>Conduct high technical investigations utilizing data from detection tools including UEBA SIEM and others<li> <li>Apply discretion and professionalism when conducting userbased investigations and inquiries <li> <li>Coordinate with Insider Risk Threat IntelHunt Detection Engineering SIRT teams to identify and implement opportunities for continuous program improvement like automation<li> <li>Delivering effective timely and succinct communication of important topics risks and issues to relevant leadership and stakeholders<li> <li>Learn new technologies and adapt to changes quickly<li> <li>Support BAU when required review of daily alerts on UAM triage violations support project related work<li> <ul><p><b><strong>Qualifications <strong><b> <p><p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>Bachelors Degree in Computer Science or STEM Majors Science Technology Engineering and Math <li> <li>3+ years of experience in Insider Risk Data Loss Prevention Cyber Investigative analysis or the Intelligence field <li> <li>At least 3 years of experience leading or conducting technical investigations utilizing Insider risk tools UEBA SIEM DLP<li> <li>Broad knowledge of Cloud Solutions IaaS PaaS SaaS IT technologies operating systems applications and network security platforms<li> <ul><p><strong>Desired<strong><p> <ul><li>Insider Risk Program related certifications<li> <li>Broad understanding of IT security concepts and knowledge of Incident management or ability to identify anomalous activities and associated risks<li> <li>Strong verbalwritten communication with ability to effectively interact with individuals at all levels of responsibility and authority <li> <li>Strong troubleshooting and organizational skills and ability to work on multiple projects simultaneously <li> <li>Ability to influence and build effective working relationships with all levels of the organization<li> <ul><p><br ><strong>Location<strong><p> <p>Ireland This role will be inoffice or remote <p> <p><b><strong>What We Offer<strong><b> <p><p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p><br ><p><p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p><br >If this role isnt what youre looking for please consider other open positions<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Senior Manager, Workday Development
Company: Twilio
Location: Remote
Posted Apr 28, 2024
<p><strong>See yourself at Twilio<strong><p> <p>Join the team as Twilios next Sr Manager Workday Development<p> <p><strong>Who we are amp why were hiring<strong><p> <p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><strong>About the job<strong><p> <p>Twilio is seeking a highly skilled and experienced Workday Leader to join our team as a Senior Manager of Workday Development As an expert in Integration Reporting Prism and Extend you will play a pivotal role in enhancing and optimizing our Workday platform to support the professional growth of our Twilions<p> <p>This proactive leadership role involves collaborating with internal People teams to implement optimize and maintain the Twilio Workday platform The successful candidate will serve as a subject matter expert maximizing system efficiencies to meet both strategic and operational business needs Join us in leading a dynamic team within a fastpaced highgrowth and competitive technology company<p> <p><br ><p><p><strong>Responsibilities<strong><p> <p>In this role youll<p> <ul><li><strong>Strategic Partnership <strong>Collaborate with internal teams and vendors to translate business needs into innovative integration reporting and custom business process solutions Maximize integrations reports and Extend functionalities to meet strategic and operational business requirements Assist in the efforts to develop and execute the Workday strategy and roadmap inclusive of application upgrades enhancements and implementation activities that address business plans vendor product developments and support requirements while ensuring alignment with business needs and objectives<li> <li><strong>Data Integrity <strong>Ensure accountability for data integrity including quality accuracy reporting timeliness and usability across core systems and related interfaces Proactively maintain data integrity through audits reports and other means<li> <li><strong>Team Leadership <strong>Manage the performance development and training of direct reports to cultivate a highly skilled and engaged workforce Coach teach guide motivate and inspire the team setting goals and ensuring deadlines are met<li> <li><strong>Stakeholder Collaboration <strong>Partner with internal stakeholders to develop technology solutions process improvements and policy changes enhancing user experience and process efficiency<li> <li><strong>Subject Matter Expertise <strong>Serve as a Workday subject matter expert with a focus on People Integrations Reporting and Extend functionalities Act as an internal consultant for the business developing strategies and tactics for effective integrations and reporting with enhanced data analytics and visualization<li> <li><strong>Continuous Improvement <strong>Proactively work with the team to improve system configuration integrations and reporting advancing the quality of information provided to stakeholders Recommend changes to processes methods and implement practices that enable the team to become high performingAwareness and Education Maintain and promote awareness of Workday system capabilities new releases and upgrades ensuring a comprehensive understanding of their impact on existing and future functionality<li> <li><strong>Implementation Involvement <strong>Participate in and contribute to all phases of internal Workday implementations from assessing company data to configuring and testing within the Workday system<li> <li><strong>Business Relationship Building <strong>Build strong internal relationships with key business leaders to define and understand strategic and tactical data requirements<li> <li><strong>Confidentiality <strong>Maintain the strictest confidentiality in all work aspects and ensure continuous data integrity<li> <ul><p><strong>Qualifications <strong><p> <p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>7+ years of Workday configuration experience with a focus on Integrations Reporting and Extend<li> <li>4+ years in a management role<li> <li>Strong team building and people leadership skills with demonstrated leadership in developing Workday technical staff and skills<li> <li>Experience with Workday Release Management<li> <li>Excellent knowledge of PC software including Microsoft Office applications and Google Workspace<li> <li>Understanding of data privacy practices and regulations with discipline in handling highly confidential information<li> <li>Effective communication and presentation skills across all levels of management<li> <li>Ability to thrive in a fastpaced environment<li> <li>Strong interpersonal skills with the ability to develop and maintain relationships with business units and thirdparty vendors<li> <ul><p><strong>Desired<strong><p> <ul><li>Workday Pro certifications are a plus<li> <ul><p><strong>Location<strong><p> <p>This role will be remote and based in Ireland<p> <p><strong>Travel <strong><p> <p>We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings<p> <p><strong>What We Offer<strong><p> <p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<strong>Twilio thinks big Do you<strong><p> <p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p><br ><p><p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p><br ><p><p>If this role isnt what youre looking for please consider other open positions<p> <p><br ><p><p><strong>Twilio is proud to be an equal opportunity employer<strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p><br ><p><p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Manager - COGS Accounting
Company: Twilio
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> Join the team as our next Manager Accounting CoGS <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> Join Twilios dynamic team as a Manager of CoGS This role manages an accounting team in the US and India and is responsible for ensuring the monthly financial close is accurate and complete for CoGS with a continuous emphasis on optimizing processes and providing actionable insights Reporting to the Director of Revenue and CoGS this role offers the opportunity to interact closely with leaders of carrier relations FPampA and other business operations teams The successful candidate will exude intense curiosity and a passion for accounting and analytics as well as a commitment to fostering a team culture emphasizing continuous personal and professional growth and inclusivity <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Manage and continuously develop the CoGS team with an emphasis on enhancing accuracy and efficiency and in building a deep knowledge of business fluctuation implications to product margins <p> <li> <li> <p> Manage and maintain the accounting team processes related to CoGS including cost allocation expense recognition and accruals <p> <li> <li> <p> Be responsible for understanding the core drivers of CoGS on gross margin at the product level to enable and support accounting accuracy and completeness and to deep dive into data and metrics to deliver actionable analyses <p> <li> <li> <p> Manage support and maintain system integrated workpapers to automate reconciliations monthovermonth accrual flushes and predictive and other adhoc models to identify areas requiring further accounting analysis <p> <li> <li> <p> Build trusted relationships with key business partners including the carrier relations team FPampA product teams and data teams <p> <li> <li> <p> Model strong intellectual curiosity especially in crossfunctionally collaboration to analyze and interpret cost data to provide financial insights across the business and in monthly and quarterly financial flux reporting <p> <li> <li> <p> Maintain a focus on continuous process improvement leveraging automation wherever possible <p> <li> <li> <p> Partner proactively with Corporate FPampA on forecasts and period over period variances <p> <li> <li> <p> Lead and assist with special projects including process improvement initiatives new product initiatives system implementations and other ad hoc projects <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> A bachelors degree or equivalent preferably in accounting or finance related fields and a minimum of 57 years of relevant accounting experience with increasing scope including strong US GAAP and accounting process knowledge and experience understanding technical accounting standards <p> <li> <li> <p> A proven ability to analyze interpret and effectively communicate financial results variances and trends Model strong communication and interpersonal skills numbers are key but a successful business is built with people Effective crossfunctional communication to both financial and nonfinancial audiences are critical to making an impact <p> <li> <li> <p> A diligent selfstarter with intense curiosity and a proven ability to take initiative and be proactive in addressing complex issues You have the ability to cut through the noise to identify the core components of a problem and then drive toward an outcome that optimizes the impact <p> <li> <li> <p> Ability to work a flexible schedule including nonstandard hours to effectively manage the team located both in the US and India <p> <li> <li> <p> Advanced spreadsheet skills your teams workpapers are efficient and intuitive You thrive in complexity but strive for simplicity and automation <p> <li> <li> <p> Strong experience ensuring and modeling compliance with process controls including SOX Best practices are second nature to you and your team continually keeps this at the forefront <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Experience with cost accounting especially in the telecommunications industry <p> <li> <li> <p> Experience at either highgrowth technology startups or wellestablished companies <p> <li> <li> <p> Experience with Oracle ERP and Smartview <p> <li> <li> <p> Experience with data modeling and visualization tools <p> <li> <li> <p> Experience with Alteryx and Airtable <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be remote <em> <em> but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately lt5 travel is anticipated to help you connect inperson in a meaningful way <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $112000 $140000 <p> <li> <li> <p> Based in New York Washington State or California outside of the San Francisco Bay area $118000 $148000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
ISV New Business Account Executive
Company: Twilio
Location: Remote
Posted Apr 28, 2024
<p><b><strong>See yourself at Twilio<strong><b> <p><p>Join the team as our next ISV New Business Account Executive<p> <p><b><strong>Who we are amp why were hiring<strong><b> <p><p><span>Twilio powers realtime business communications and data solutions that help <span><span>companies and developers worldwide<span><span> build better applications and customer experiences<span><p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><b><strong>About the job<strong><b> <p><p><span>This position is needed to support the growth of our messaging voice and email business with Independent Software Vendor ISV in Latin America In this role you will be directly responsible for the success of Twilios business in the ISV segment in Latin America driving new business processes for prospective customers Twilio supports some of the largest and fastest growing ISVs in the US and Canada spanning industries such marketing business automation and customer care Account Executives on the ISV Sales team are experts in the messaging voice and email space and Twilios offerings and act as key members of our gotomarket teams in developing and optimizing business critical customer engagement use cases with Twilio messaging solutions This role is highly cross functional with deep integration with product management carrier relations finance and our gotomarket sales and services teams<span><p> <p><b><strong>Responsibilities<strong><b> <p><p><span>In this role youll<span><p> <ul><li>Cultivate the growth messaging voice and email use cases by our strategic ISV customers on the Twilio platform <li> <li>Own highly analytical and consultative sales cycles to expand businesses into new use cases and win new ISV customers to the Twilio platform<li> <li>Partner cross functionally with services product and finance to develop long range plans <li> <li>Act as the voice of the customer to Twilios products and carrier relations teams <li> <li>Be an active expert in the communications space staying abreast of key industry initiatives and new capabilities on behalf of your customers and the wider Twilio gotomarket organization<li> <ul><p><b><strong>Qualifications <strong><b> <p><p><span>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<span><p> <p><strong>Required<strong><p> <ul><li>58+ years of combined experience in major account or strategic sales managing or leading quantitative highly analytical products or solutions for their customers <li> <li>Comfortable working with business and highly technical leaders while influencing their understanding and building supportive partnerships<li> <li>Analytical account development strategy based on using data to find opportunities and prove value<li> <li>Demonstrated track record of managing business forecasts and financial models<li> <li>Entrepreneurial mindset with appetite to define process and build programs<li> <li>Record of delivering market driven results especially to scale and enterprise customers<li> <li>Excellent verbal and written communication skills English<li> <li>Bachelors Degree or equivalent years of experience<li> <li>Able to operate as part of a team in an overlay sales capacity<li> <ul><p><strong>Desired<strong><p> <ul><li>Deep experience working with telecom companies including SMS aggregators carriers or global communications platforms<li> <li>Domain expertise from a highly quantitative industry such as advertising optimization investment banking security or commodity trading especially in nonstandard segments<li> <li>Software SaaS CPaas or PaaS experience<li> <ul><p><strong>Location <strong><p> <p><span>This role will be <span><span>remote and based in Colombia<span><p> <p><span>Approximately 25 <span><span> travel is anticipated <span><p> <p><b><strong>What We Offer<strong><b> <p><p><span>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<span><p> <p><b><strong>Twilio thinks big Do you<strong><b> <p><p><span>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call<span><span> Twilio Magic<span><span> Additionally we empower employees to build<span><span> positive change in their communities<span><span> by supporting their volunteering and donation efforts<span><p> <p><span>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<span><p> <p><span>If this role isnt what youre looking for <span><span>please consider other open positions<span><span><span><p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Senior Analyst - Sales Compensation Systems
Company: Twilio
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> <strong> <em> <em> <strong> Join the team as Twilios next Senior Analyst Sales Compensation Systems <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> This position is needed to support the administration and build of Xactly compensation system <p> <p> The sales compensation systems team owns the lifecycle of implementation logic from business requirements to yearoveryear redesigns managing the plan design implementation in Xactly responding to exceptional situations and continuing to upgrade our Xactly Incent and Connect configurations for efficient operations This role will allow the analyst to utilize previous Xactly experience maintaining our current process but also developing new automations and streamlining existing processes Cross functional training is a core component of this role and growth opportunities exist to own projects in data engineering financial analysis budgeting and all things sales compensation <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Support Sales Compensation team in managing Xactly instance <p> <li> <li> <p> Manage process change requests from business partners and sales compensation team <p> <li> <li> <p> Review Plan Designs to implement within Xactly <p> <li> <li> <p> Provide guidance on automation and system improvement projects with Xactly Connect <p> <li> <li> <p> Work with project manager on quarterly SOX requirements <p> <li> <li> <p> Analyze and build reports in Xactly supporting data team requests <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 13 years experience with implementing incentive compensation systems <p> <li> <li> <p> Prior experience carrying out technical responsibilities such as rule writing development result analysis troubleshooting process improvement <p> <li> <li> <p> Detail and Process oriented <p> <li> <li> <p> Familiarity with reportingdata mining methodologies <p> <li> <li> <p> Strong customerfocus and business acumen and ability to effectively balance between the two <p> <li> <li> <p> Superb communication and stakeholder collaboration skills <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Experience with Xactly Incent and Xactly Connect <p> <li> <li> <p> Xactly Admin Certified <p> <li> <li> <p> Experience with Salesforce <p> <li> <li> <p> Outside consulting a plus <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be remote <em> <em> but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately lt10 travel is anticipated to help you connect inperson in a meaningful way <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $92000 $116000 <p> <li> <li> <p> Based in New York Washington State or California outside of the San Francisco Bay area $98000 $122000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Digital Sales Representative
Company: Twilio
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <h1> See yourself at Twilio <h1> <p> Join the team as Twilios next <em> Digital Sales Representative <em> <p> <h1> Who we are amp why were hiring <h1> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h1> About the job <h1> <p> This position is needed to play a key role in further growing the business As our new <em> Digital Sales Representative <em> you will be responsible for net new customer acquisition solution selling and closing deals within our SMB accounts <p> <h1> Responsibilities <h1> <p> Twilio is looking for a <em> Digital Sales Representative <em> who lives <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> the Twilio Magic <a> is passionate about working with customers and has experience in selling and closing in the cloud communications platform market They also have <p> <p> In this role youll <p> <ul> <li> <p> <strong> BE AN OWNER <strong> Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction <p> <li> <li> <p> <strong> WEAR THE CUSTOMERS SHOES <strong> Work with customers across all verticals to understand their business and technical requirements You will need to understand the capabilities of Twilios communications API platform so that together you can design a solution for their specific use case needs <p> <li> <li> <p> <strong> EMPOWER OTHERS <strong> Work diligently with crossfunctional internal teams Sales Development Marketing Product Engineering Support to address customer requirements advise on digital communication strategies and help customers get started on the Twilio platform <p> <li> <li> <p> <strong> DONT SETTLE <strong> Passionate about what you do able to think outside of the box and have worldclass interpersonal and communication skills to make complex technical and financial details sound simple <p> <li> <li> <p> <strong> RUTHLESSLY PRIORITIZE <strong> Ability to balance competing priorities and manage multiple projectsdeals at the same time <p> <li> <li> <p> <strong> DRAW THE OWL <strong> Passion and ability for thinking outside the box building out new processes and helping the team to build a playbook along the way <p> <li> <ul> <h1> Qualifications <h1> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <h2> Required <h2> <ul> <li> <p> At least 1 year of salescustomer facing experience in a tech space with a record of top performance <p> <li> <li> <p> An understanding or interest to understand the cloud computingcommunications business model and excitement for selling to a technical audience while utilizing a solutionoriented approach to selling <p> <li> <li> <p> Strong written and verbal communication skills with the ability to effortlessly make complex technical and financial details sound simple <p> <li> <li> <p> Technical solutions selling experience and enjoys working with real customers listening to them and solving problems <p> <li> <li> <p> High adaptability with comfort trying new things and building within a rapidpaced environment <p> <li> <ul> <h1> Location <h1> <p> This role will be remote and based in the US <p> <h1> Travel <h1> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <h1> What We Offer <h1> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h1> Twilio thinks big Do you <h1> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <h1> Other Notes <h1> <p> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $2887 $3609 <p> <li> <li> <p> Based in New York Washington State or the San Francisco Bay area California $3208 $4010 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <li> <p> This role is eligible to earn commissions <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <h1> Equal Employer <h1> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at <a class=fontbold underline fontbold underline fontbold underline href=mailtoaccommodationtwiliocom rel=noopener noreferrer nofollow target=blank> accommodationtwiliocom <a> <p><p>
Staff Product Manager
Company: Twilio
Location: Remote
Posted Apr 27, 2024
<p><strong>See yourself at Twilio<strong><p> <p>Join the team as Twilios next Staff Product Manager L4 on the Commerce Platform team<p> <p><strong>Who we are amp why were hiring<strong><p> <p>Twilio powers realtime business communications and data solutions that help companies and developers worldwide build better applications and customer experiences<p> <p>Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support diversity equity amp inclusion wherever we do business<p> <p><strong>About the job<strong><p> <p>We are seeking a highly motivated and experienced Staff Product Manager to join our team to build a seamless global commerce platform for our customers This role will be responsible for driving the requirements and business transformation for standing up a new billing platform which involves the development optimization and growth of sales and billing products for Twilios direct and ISV customers This includes driving a bestinclass billing administration experience and a good understanding of usage trends and billing administrative tasks This requires a unique blend of customer obsession and understanding industry standards for usage and subscription billing You will collaborate closely with crossfunctional teams including engineering design user research finance sales and customer support to ensure that our billing platform meets customer amp business needs drives revenue growth and delivers a bestinclass customer experience<p> <p>You will bring thought leadership based on your handson industry experience in defining SaaS or Usage based billing systems and modern cloudbased business models preferably in a SaaS billing vendor andor cloud infrastructure company You possess deep experience managing complex billing systems which have a track record of enabling global companies to run multimilliondollar businesses<p> <p><strong>Responsibilities<strong><p> <p>In this role youll<p> <ul><li>Own and define the roadmap for the various domains of a usage and subscription billing platform such as catalog product and pricing accounts contracts and orders subscriptions invoicing as well as financial and business reporting<li> <li>Partner with sales and finance to define billing platform features required to support hightouch sales motions billing support operations and renewals <li> <li>Drive data analysis to define an onboardingmigration strategy onto the new billing platform<li> <li>Conduct research to gain billing insights and identify opportunities to improve the customer experience and business processes linked to the billing platform such as catalog changes quoting contracting and billing disputes and adjustments<li> <li>Jointly own the process of onboarding new products to our billing system partnering with other product managers in the organization sales system teams pricing strategy and operations to ensure a great billing experience endtoend for our customers and internal users<li> <ul><p><strong>Qualifications <strong><p> <p>Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table<p> <p><strong>Required<strong><p> <ul><li>5+ years of PMBPA experience building and managing products for B2B and B2C businesses in SoftwareSaaSeCommercebilling space<li> <li>Experience in building and managing Fintech systems<li> <li>Ability to fully own a portfolio of projects driving planning and execution independently with minimal supervision in a fastpaced ambiguous environment<li> <li>Strong critical thinking skills to solve highly complex problems<li> <li>Exceptional ability in identifying and interpreting data recognizing trends and patterns synthesizing to root cause problems identifying untapped opportunities and drive decisions<li> <li>Ability to uplevel the conversations to get executive buy in and then translate it to detailed product specs to drive execution with engineering and data science teams In other words the ability to seamlessly switch from ROI conversations to UX reviews to sprint planning and API design<li> <li>A collaborative nature that knows how to build trust bring stakeholders along gain alignment escalate with transparency drive accountability without formal authority get things done and deliver results<li> <li>A desire for doing big bold things and taking pride in what you do and the work you produce<li> <ul><p><strong>Desired<strong><p> <ul><li>Prior experience with Subscriptions Management Systems Zuora Recurly or similar Payment Gateways Chase Braintree Stripe Paypal Adyen or similar Fraud identificationsprevention tools Safetech Microsoft Kount ZFP or similar and other 3rd party providers for tax collection automatic refunds payment recovery and user disputes<li> <li>The ability to analyze data sets to independently pull dataanalysessynthesis to drive decisions Additional points if you can build your own SQL queries<li> <li>Understanding of high touch vs self service customer workflows<li> <ul><p><strong>Location<strong><p> <ol><li>This role will be remote and based in the United States but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas<li> <ol><p><strong>What We Offer<strong><p> <p>There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location<p> <p><strong>Twilio thinks big Do you<strong><p> <p>We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call Twilio Magic Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts<p> <p>So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now<p> <p>If this role isnt what youre looking for please consider other open positions<p> <p><em>Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only<em><p> <p>The estimated pay ranges for this role are as follows<p> <ul><li>Based in New York Washington State or California outside of the San Francisco Bay area $15824000 $19780000 <li> <li>Based in Colorado $149440 $186800<li> <li>This role may be eligible to participate in Twilios equity plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave<li> <ul><p>The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p><strong>Twilio is proud to be an equal opportunity employer<strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div> <p><strong>Twilio is proud to be an equal opportunity employer <strong>Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law<p> <p>Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom<p> <div> <div> <div> <div> <div> <div>
Deal Desk Analyst
Company: Twilio
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> Join the team as Twilios next Commercial SolutionsDeal Desk Analyst <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> Twilio is looking for a curious actionoriented Analyst for the Commercial Solutions Team who lives the Twilio Magic to support our North American GotoMarket motion This is an exciting role for the individual to gain and expand their broad spectrum of cross functional interactions and contribute to nonstandard commercial agreements or Order Forms OF This role will work to appropriately structure the deal to be a WinWin for both the customers and Twilio You will be passionate dedicated and have the ability to understand complex problems while providing explanations and solutions which are sound and clearly communicated <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Establish trusted working relationships with Commercial Solutions team members Commercial Legal Billing Operations Commercial Finance and Sales <p> <li> <li> <p> Ensure forward deal momentum while providing excellent customer service to our Sales partners as well as troubleshoot escalate and resolve issues with deal velocity especially during month and quarter end <p> <li> <li> <p> Help educate guide and ensure that the Sales and GTM Operations Team follows the proper internal contracting policies and processes <p> <li> <li> <p> Provide endtoend quote to signature support for AEs including CPQ quote building pricing and order form approvals assistance OF creation Docusign execution and opportunity closure <p> <li> <li> <p> Under supervision of manager or senior team member collaborate with sales to create nonstandard language requests for contracting order form in compliance with corporate policies <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> A Bachelors or Associates Degree plus minimum 2 years experience in Deal Management Sales Operations Sales Finance or Business Operations preferably in contracting procurement or billing operations If no degree a minimum of 4 years relevant experience is required <p> <li> <li> <p> A diligent detail oriented skill set able to work in a fastpaced environment and juggle multiple responsibilities at one time while remaining extremely organized <p> <li> <li> <p> Selfstarter with a can do attitude who is comfortable asking questions <p> <li> <li> <p> Advanced Excel skills <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Knowledge andor experience using online sales andor document management tools such as Salesforce Tableau CLM and JIRA <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be remote <em> <em> but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $69000 $87000 <p> <li> <li> <p> Based in New York Washington State or California outside of the San Francisco Bay area $82000 $92000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health deåcisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individuaål with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>