Jobs at USAA
63,427 open positions
Bank Credit Risk Analyst Senior - Retail Banking
Company: USAA
Location: Phoenix, AZ
Posted Dec 19, 2024
USAA, a financial institution dedicated to serving U.S. military members and their families, is seeking a Bank Credit Risk Analyst Senior. The role involves using quantitative methods to identify credit risks, develop strategies, and monitor performance. The ideal candidate will have a Bachelor's degree in a relevant field and 6+ years of experience in analytical roles or credit risk projects. Key responsibilities include applying advanced analytical skills, synthesizing analyses, and developing strategic solutions. USAA offers a flexible work environment with competitive compensation and benefits, including medical, dental, vision plans, 401(k), and paid time off.
Manager, Quality Assurance - Omnichannel
Company: USAA
Location: Tampa, FL
Posted Dec 19, 2024
USAA is seeking a dedicated Manager Quality Assurance to lead a team of Audit the Auditor (ATA) testers. The role involves setting performance expectations, providing coaching, and contributing to program strategy. The manager will ensure all testing efforts meet high standards, contribute to program expansion, and build strong relationships with contact center leaders. USAA offers a flexible work environment with competitive compensation and benefits, including medical, dental, vision plans, 401(k), pension, life insurance, and parental benefits. The ideal candidate will have a Bachelor's degree or equivalent experience, 6 years of progressive related experience in a quality assurance role within the financial services industry, and 2 years of direct team lead experience. Strong communication skills and an understanding of federal laws, rules, and regulations are required.
Advocacy Advisor I
Company: USAA
Location: Colorado Springs, CO
Posted Dec 19, 2024
USAA is seeking an Advocacy Advisor I to handle and resolve complex complaints from regulators, consumers, and executive management. The role involves providing timely, accurate, and compliant responses, examining work for regulatory errors, and collaborating with various teams to resolve issues. The ideal candidate will have a Bachelor's degree or equivalent experience, 4 years of relevant customer service experience in financial services, and proven experience in researching and resolving complainant issues. USAA offers a flexible work environment, competitive compensation, and comprehensive benefits.
Business Risk and Controls Advisor Senior - Bank
Company: USAA
Location: Colorado Springs, CO
Posted Dec 19, 2024
USAA is a company with a mission to facilitate the financial security of U.S. military members and their families. They offer a flexible work environment with locations in several cities. The role involves partnering with various departments to support risk and compliance management programs, ensuring business leader adherence to the established risk framework, and supervising business controls. The ideal candidate should have a Bachelor's degree or equivalent experience, along with 6+ years of experience in risk-related, compliance-related, or business control design activities. Knowledge of federal laws and regulations is required. USAA offers competitive compensation, comprehensive benefits, and opportunities for career growth.
Advocacy Advisor I
Company: USAA
Location: Tampa, FL
Posted Dec 19, 2024
USAA is seeking an Advocacy Advisor I to handle and resolve complex complaints from regulators, consumers, and the executive management group. The role involves providing timely, accurate, and compliant responses, examining work for regulatory errors, and collaborating with various teams to resolve issues. The ideal candidate will have a Bachelor's degree or equivalent experience, 4 years of relevant customer service experience in financial services, and proven experience in researching and resolving complainant issues. USAA offers a flexible work environment with competitive compensation and comprehensive benefits.
Intermediate Insurance Representative (Signing Bonus)
Company: USAA
Location: Phoenix, AZ
Posted Dec 19, 2024
USAA is seeking dedicated Property & Casualty (P&C) active producer/agents for future insurance customer service opportunities in 2025. The role involves providing customer service, sales, and retention activities for USAA's Property & Casualty personal line products. The company offers a comprehensive six-month training program, fully paid licensing costs, and a signing bonus of $2,000 for new hires starting in January, February, or March 2025. USAA values honesty, integrity, loyalty, and service, and is an equal opportunity employer offering competitive compensation and best-in-class benefits.
Customer Service Advisor
Company: USAA
Location: Colorado Springs, CO
Posted Dec 19, 2024
USAA is seeking a dedicated Advocacy Advisor Senior to handle complex complaints and provide timely, accurate responses. The role involves resolving complaints for executive management, consumers, and regulatory agencies, requiring a deep understanding of bank products, services, and processes. The ideal candidate will have 6 years of relevant customer service experience in financial services, demonstrated experience in researching and resolving complaints, and strong business communication skills. USAA offers a flexible work environment, competitive compensation, and comprehensive benefits.
Customer Service Insurance - Sales
Company: USAA
Location: Tampa, FL
Posted Dec 19, 2024
USAA is seeking dedicated professionals for insurance sales and customer service roles in their New Tampa – Commerce Park office, starting February 2025. The roles involve providing customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. USAA offers a comprehensive, fully paid six-month training program, including all training materials, class discussions, hands-on training, e-learning modules, and instructor-led guidance. After six months, employees can work from home two days a week. The hiring range for this position is $45,010 - $47,010. USAA provides best-in-class benefits, including comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off, and various wellness programs.
Bank Credit Risk Analyst Senior - Retail Banking
Company: USAA
Location: Colorado Springs, CO
Posted Dec 19, 2024
USAA is seeking a Bank Credit Risk Analyst Senior to join their team. The role involves using quantitative methods to identify credit risk, develop and deliver credit strategies, and monitor credit performance. The successful candidate will be part of a mission-driven organization that supports the financial security of U.S. military members and their families. The position requires a Bachelor's degree in a relevant field or equivalent experience, along with 6+ years of experience in an analytical field. Key responsibilities include applying industry-leading practices to identify risks and opportunities, developing strategic solutions, and partnering to deliver bank credit risk strategies. USAA offers a flexible work environment and competitive compensation, along with comprehensive benefits.
Business Risk and Controls Advisor Senior - Bank
Company: USAA
Location: Tampa, FL
Posted Dec 19, 2024
USAA is seeking a candidate for a role in risk and compliance management, partnering with various departments to support initiatives. The position involves overseeing business controls, conducting risk assessments, and ensuring adherence to the established risk framework. The ideal candidate will have a Bachelor's degree or equivalent experience, along with 6+ years in risk-related or compliance-related activities. Knowledge of federal laws and regulations is required. USAA offers competitive compensation, comprehensive benefits, and a flexible work environment.
Manager, Quality Assurance - Omnichannel
Company: USAA
Location: Phoenix, AZ
Posted Dec 19, 2024
USAA is seeking a dedicated Manager Quality Assurance to lead a team of Audit the Auditor (ATA) testers. The role involves setting performance expectations, providing coaching, and contributing to program strategy. The manager will ensure all testing efforts meet high standards, contribute to program expansion, and build strong relationships with contact center leaders. USAA offers a flexible work environment with competitive compensation and benefits, including medical, dental, vision plans, 401(k), pension, life insurance, and parental benefits.
Customer Service Advisor
Company: USAA
Location: Colorado Springs, CO
Posted Dec 19, 2024
USAA is seeking an Advocacy Advisor I to handle and resolve complex complaints from regulators, consumers, and executive management. The role involves providing timely, accurate, and compliant responses, examining work for regulatory errors, and collaborating with various teams to resolve issues. The ideal candidate will have a Bachelor's degree or equivalent experience, 4 years of relevant customer service experience in financial services, and proven experience in researching and resolving complainant issues. USAA offers a flexible work environment, competitive compensation, and comprehensive benefits.