Jobs at USAA
63,427 open positions
Fraud Prevention and Detection Analyst Lead
Company: USAA
Location: Phoenix, AZ
Posted Oct 06, 2024
USAA is seeking a Fraud Prevention and Detection Analyst Lead to protect member assets and minimize fraud loss. The role involves identifying trends in fraud activity, suggesting rule/policy changes, and providing efficient customer service. The ideal candidate should have 8 years of risk management, fraud investigation, or fraud prevention/detection experience in a financial services industry. USAA offers a flexible work environment, competitive compensation, and comprehensive benefits.
Bank Agile Product Owner - Credit Card
Company: USAA
Location: Colorado Springs, CO
Posted Oct 06, 2024
USAA is seeking a Senior Agile Product Owner for the credit card area of the Bank. The role involves working directly with the Bank agile team to prioritize work, derive business outcomes, and ensure the voice of the customer is strongly represented. The ideal candidate will have a Bachelor's degree or equivalent experience, 6+ years of experience in process improvement, project delivery, or business/requirements analysis, and advanced knowledge of banking, regulatory, and compliance policies. USAA offers a flexible work environment, competitive compensation, and comprehensive benefits. The position can be based in several locations across the US.
Actuary (Specialty Lines Pricing)
Company: USAA
Location: Colorado Springs, CO
Posted Oct 06, 2024
USAA is seeking a dedicated Actuary for the Specialty Lines Pricing team. The role involves coordinating, preparing, and performing advanced actuarial analyses for product development, future results projection, repricing existing products, and determining financial strength. The ideal candidate will have 8 years of Actuarial/business/analytical experience, an ACAS or FCAS designation, and experience in developing innovative actuarial analyses/processes. USAA offers competitive compensation, comprehensive benefits, and a supportive work environment. The position can be remote with occasional business travel, but preference is given to candidates within a 60-mile radius of USAA offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, and Charlotte, NC.
Commercial Insurance Underwriter Senior- (P&C Small Business Insurance)
Company: USAA
Location: Colorado Springs, CO
Posted Oct 07, 2024
USAA is seeking a Commercial Insurance Underwriter Senior to contribute to the development of commercial insurance underwriting appetites and manage existing portfolios. The role involves creating and implementing underwriting processes, policies, and programs, ensuring compliance and cost-efficiency. The ideal candidate will have 6 years of insurance underwriting experience, with at least 4 years in commercial insurance underwriting. They should possess advanced knowledge of industry practices, trends, and regulatory requirements. USAA offers a flexible work environment, competitive compensation, and comprehensive benefits, including medical, dental, vision plans, 401(k), pension, life insurance, and parental benefits.
Executive, Business Risk and Controls - Bank
Company: USAA
Location: Colorado Springs, CO
Posted Oct 07, 2024
USAA is seeking a Lead to implement the first line of defense Risk management program for a line of business or staff agency. The role involves developing the first line of defense framework, ensuring Risk data is captured for mitigation strategies, and partnering with the Chief Risk Office. The ideal candidate will have 10+ years of experience in Business Management, Operations, Risk Management, Audit, Control, or Reporting, and 6+ years of people leadership experience. USAA offers competitive compensation, long-term incentives, and comprehensive benefits.
Customer Service Advisor
Company: USAA
Location: Phoenix, AZ
Posted Oct 06, 2024
USAA is seeking a Capacity Planning Senior-Bank Disputes professional to join their team. The role involves modifying predictive models, forecasting workforce assumptions, and collaborating with internal and external partners. The ideal candidate will have a Bachelor's Degree in a relevant field, 6 years of workforce management experience, and proficiency in data analysis tools. USAA offers competitive compensation, comprehensive benefits, and a flexible work environment. The position can be based in several locations across the US.
Inside Property Adjuster Specialist
Company: USAA
Location: Colorado Springs, CO
Posted Oct 07, 2024
USAA is seeking a Property Adjuster Specialist to handle complex property insurance claims. The role involves investigating, evaluating, negotiating, and settling claims, requiring strong virtual estimating skills and knowledge of policy terms. The ideal candidate should have 2 years of relevant experience, proficiency in estimating tools, and knowledge of residential construction. USAA offers competitive compensation, comprehensive benefits, and opportunities for career growth. The position requires 50-75% travel and the ability to work catastrophe duty.
Customer Support Representative
Company: USAA
Location: Phoenix, AZ
Posted Oct 06, 2024
USAA is seeking a Workforce Management Analyst Senior to maintain call center performance, build relationships with business partners, and ensure effective alignment of schedules to business demand. The role involves collecting, analyzing, and reporting on workforce metrics, leading projects for workflow process improvements, and maintaining strategic supplier relationships. The ideal candidate will have a Bachelor's Degree or equivalent experience, 6 years of workforce management planning in a contact center, and advanced knowledge of data analysis tools, telecommunications tools, and contact center routing systems. USAA offers competitive compensation, comprehensive benefits, and a flexible work environment.
Actuary (Specialty Lines Pricing)
Company: USAA
Location: San Antonio, TX
Posted Oct 06, 2024
USAA is seeking a dedicated Actuary for the Specialty Lines Pricing team. The role involves coordinating, preparing, and performing advanced actuarial analyses for product development, future projections, and financial strength determination. The ideal candidate will have 8+ years of actuarial experience, be an ACAS or FCAS, and possess strong communication and presentation skills. USAA offers competitive compensation, comprehensive benefits, and a supportive work environment. The position can be remote with occasional travel, but preference is given to candidates within a 60-mile radius of USAA offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, and Charlotte, NC.
Manager, Claims Operations - Auto Non-Injury Core (Phoenix)
Company: USAA
Location: Phoenix, AZ
Posted Oct 05, 2024
USAA is seeking a Manager, Claims Operations to lead a team of Auto Non-Injury Adjusters in Phoenix, AZ. The role involves leading a team responsible for handling auto claims, ensuring operational risk management, and driving process improvements. The ideal candidate should have a Bachelor's degree or equivalent experience, 6 years of progressive experience in customer service, operations, military, or leadership, and 2 years of direct team lead experience. USAA offers competitive compensation, comprehensive benefits, and a flexible work environment.
Business Risk and Controls Advisor Lead- Issues Oversight and Monitoring
Company: USAA
Location: Colorado Springs, CO
Posted Oct 05, 2024
USAA is seeking a First Line of Defense (FLOD) role for an Issue Management program. The role involves quality management workstream activities, including quality assurance reviews, issue defect monitoring, analysis, and reporting. The successful candidate will lead the quality management workstream, think independently, and guide senior advisors. They will collaborate with various teams and stakeholders, and manage complex projects. The ideal candidate will have a Bachelor's Degree or equivalent experience, 8 years of experience in risk-related, compliance-related, or business control design activities, and knowledge of federal laws and regulations. Banking industry experience, Issue Management experience, Quality Assurance/Quality Control experience, and data analysis abilities are preferred. USAA offers competitive compensation, comprehensive benefits, and a supportive work environment.
Commercial Insurance Underwriter Senior- (P&C Small Business Insurance)
Company: USAA
Location: Phoenix, AZ
Posted Oct 07, 2024
USAA is seeking a Commercial Insurance Underwriter Senior to contribute to the development of commercial insurance underwriting appetites and manage existing portfolios. The role involves creating and implementing underwriting processes, policies, and programs, analyzing data for strategic recommendations, and partnering with internal stakeholders. The ideal candidate will have a Bachelor's degree or equivalent experience, 6 years of insurance underwriting experience, and at least 4 years in commercial insurance underwriting. USAA offers a flexible work environment, competitive compensation, and comprehensive benefits.