Jobs at USAA

Positions 63,780

USAA, the Fortune 100 mutual company that serves U.S. military members and their families, has built a reputation for cutting‑edge digital banking and robust fintech solutions. Its investment in cloud, machine learning, and cybersecurity has positioned it as a leader in secure, data‑driven financial services.

Tech hires at USAA span software engineering, data science, cybersecurity, cloud architecture, product management, UX design, and quality assurance. Candidates can expect a structured interview process that includes coding challenges, system design discussions, and a focus on the company’s mission‑driven culture. Compensation ranges for senior roles often start at $120k for entry‑level engineers and exceed $180k for experienced architects, with bonus and equity components tied to performance.

Job Transparency’s USAA listings provide instant access to base salary ranges, employee satisfaction scores, and real‑time hiring volume. By comparing your target role against the platform’s data, you can negotiate confidently, identify high‑growth teams, and gauge whether the compensation aligns with your experience.

Sr. Property Adjuster CAT (field) - Raleigh, NC

Company: USAA

Location: Remote

Posted Oct 02, 2024

USAA is seeking experienced Senior Property Adjusters in Raleigh, NC to join their Dedicated Catastrophe Team. The role involves utilizing technology for virtual inspections and claims handling, as well as physically inspecting losses within the local territory. Adjusters will investigate, evaluate, negotiate, and settle complex property insurance claims, ensuring compliance with state regulatory requirements. The position requires a high school diploma, 2 years of relevant claims adjusting experience, and proficiency in Xactimate or similar estimating platforms. USAA offers competitive compensation, benefits, and opportunities for career growth.

Manager, Business Risk and Controls - Fraud

Company: USAA

Location: Colorado Springs, CO

Posted Oct 02, 2024

USAA is seeking a Manager of Business Risk and Controls in Fraud to lead a team responsible for operational support, internal process review, quality audits, and testing. The role involves managing staff, ensuring compliance with policies and regulations, and developing employees through coaching and feedback. The ideal candidate will have a Bachelor's degree, 6+ years of operations experience, 2+ years of leadership experience, and advanced knowledge of regulatory compliance. USAA offers competitive compensation, comprehensive benefits, and a flexible work environment.

Director, Special Investigations Unit - P&C Insurance

Company: USAA

Location: San Antonio, TX

Posted Oct 01, 2024

USAA is a company that values honesty, integrity, loyalty, and service. They offer a flexible work environment and a range of benefits to their employees. The company is looking for a Director of Special Investigations Unit to lead their claims fraud investigation strategy and team.

Manager, Bank Dispute Operations (Fraud/Non Fraud)

Company: USAA

Location: Tampa, FL

Posted Oct 02, 2024

USAA is seeking a dedicated Manager for Bank Dispute Operations to lead teams in protecting the financial interests of USAA members. The role involves conducting investigations of member claims, researching and processing dispute inquiries, and ensuring compliance with regulatory requirements. The position offers a flexible work environment, competitive compensation, and comprehensive benefits. The ideal candidate will have a Bachelor's degree or equivalent experience, 6 years of related experience in bank operations, and 2 years of direct team lead or management experience. Strong leadership, communication skills, and knowledge of Reg E and Reg Z regulations are highly desirable.

Marketing Strategy Lead

Company: USAA

Location: San Antonio, TX

Posted Sep 28, 2024

The job posting is for a Marketing Strategy Lead position at USAA, a company that values honesty, integrity, and service. The job requires experience in business planning, project management, and marketing strategy, and offers competitive compensation and benefits.

Lead Data Scientist - Fraud Identity Analytics

Company: USAA

Location: San Antonio, TX

Posted Oct 01, 2024

The job posting is for a Lead Data Scientist position at USAA, responsible for developing and implementing quantitative solutions to detect and prevent identity theft and fraud. The role requires strong analytical and programming skills, as well as experience with machine learning and graph databases.

Mid-Level Red Team Analyst

Company: USAA

Location: San Antonio, TX

Posted Sep 28, 2024

The job posting is for a MidLevel Red Team Analyst position at USAA, which involves conducting exercises modeled after real-world threat actors to enhance threat management capabilities. The job requires a strong background in information security, cybersecurity, and IT, as well as excellent communication and presentation skills.

Business Risk and Controls Advisor Lead - Credit Cards

Company: USAA

Location: San Antonio, TX

Posted Oct 02, 2024

USAA is seeking a Business Risk and Controls Lead for the Credit Card BRCA team. The role involves managing a portfolio of issues, controls, and related reporting, promoting risk-awareness, and collaborating with various departments to support risk and compliance-based initiatives. The ideal candidate should have a Bachelor's degree or equivalent experience, extensive experience in risk assessment, and knowledge of federal laws and regulations. USAA offers competitive compensation, comprehensive benefits, and a flexible work environment.

Customer Support Representative

Company: USAA

Location: Phoenix, AZ

Posted Oct 02, 2024

USAA is seeking a Workforce & Capacity Planner Lead-Bank Disputes to develop and implement sophisticated workforce models and capacity plans. The role involves collaborating with internal and external partners, applying quantitative analytical approaches, and using diverse data visualization tools. The ideal candidate will have a Bachelor's degree in a relevant field, 8 years of workforce management experience, and expertise in tools like SAS, Tableau, NICE WFM, and Genesys Decisions. USAA offers competitive compensation, comprehensive benefits, and a flexible work environment.

VP, Marketing Strategy and Data Analytics

Company: USAA

Location: San Antonio, TX

Posted Sep 28, 2024

The text describes a job opportunity at USAA, a company that values its employees and provides a positive work environment. The job involves leading a team of analytics professionals to develop marketing strategies and drive business growth.

Customer Service Advisor

Company: USAA

Location: Tampa, FL

Posted Oct 02, 2024

USAA is seeking a dedicated Manager for Bank Dispute Operations. The role involves leading teams to protect the financial interests of USAA and its members by conducting investigations and processing dispute inquiries. The position requires a Bachelor's degree or equivalent experience, 6 years of related experience in bank operations, and 2 years of direct team lead or management experience. USAA offers competitive compensation, comprehensive benefits, and a flexible work environment. The salary range for this position is $81,770- $147,190.

SIU Case Manager

Company: USAA

Location: San Antonio, TX

Posted Sep 28, 2024

USAA is seeking dedicated SIU case managers to evaluate and conclude claims identified as having elements of fraud or intentional act. The company offers competitive compensation, best-in-class benefits, and a supportive work environment.

Frequently Asked Questions

What is it like to work at USAA?
Working at USAA means contributing to mission‑driven technology that supports military families, benefiting from a strong focus on work‑life balance, continuous learning, and generous benefits. Employees report high job satisfaction due to clear career ladders, frequent mentorship, and a culture that values innovation and service.
What types of positions are available at USAA?
USAA hires across a wide spectrum including Software Engineer, Backend Engineer, Frontend Engineer, Full‑Stack Developer, Data Scientist, Data Engineer, Machine Learning Engineer, Cloud Architect, DevOps Engineer, Cybersecurity Analyst, Product Manager, UX Designer, QA Engineer, Technical Program Manager, and Infrastructure Engineer. Open roles range from entry‑level to senior leadership.
How can I stand out as an applicant for USAA?
To stand out, tailor your resume to highlight mission‑aligned projects, quantify impact, and demonstrate proficiency in the technologies USAA prioritizes (AWS, Azure, Docker, Kubernetes, Python, Java, Go). Prepare for coding challenges by practicing system‑design questions, and showcase problem‑solving with real‑world examples. Where possible, secure internal referrals and engage with USAA employee communities to learn about hiring priorities.

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