Jobs at Valon
3,913 open positions
Bilingual Client Engagement Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted May 16, 2024
Valon is a company dedicated to enhancing homeownership experiences through technology. They are seeking a Bilingual Client Engagement Specialist to handle inbound and outbound communications, resolve homeowner issues, and promote Valon's products. The role requires previous mortgage servicing experience, strong communication skills, and bilingual proficiency in English and Spanish. Valon offers competitive compensation, flexible hours, generous paid time off, comprehensive benefits, and opportunities for growth and development.
Senior Counsel, Lending
Company: Valon
Location: USA
Posted May 21, 2024
Valon is seeking an experienced Senior Counsel to join its Legal, Risk, and Compliance team. The role involves providing legal counsel for mortgage originations and recapture programs, managing compliance and risk, and supporting operations. The ideal candidate should have a deep understanding of mortgage industry regulations, excellent leadership skills, and the ability to thrive in a fast-paced environment. Valon offers a competitive salary, equity, comprehensive benefits, and opportunities for professional growth.
Client Engagement Senior Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted May 03, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><b><strong>Client Experience at Valon<strong><b> <p><p><span>The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service Whether taking ownership of collections managing default processes or solving homeowner issues in real time the team acts as a bridge between Valon and our homeowners Equipped with extensive knowledge of the mortgage industry each member prides themselves on embodying Valons mission of championing homeownership<span><p> <p><b>About the Role<b> <p><div> <p>Were seeking a Customer Service Senior Specialist with previous experience in the mortgage servicing space to navigate inbound and outbound homeowner communications in a professional efficient and friendly manner The ideal candidate is able to shift seamlessly between the responsibilities of the Customer Service and Collections teams<p> <div> <p><b>Responsibilities<b> <p><ul><li>Research and resolve homeowner issues using our topoftheline internal mortgage servicing system<li> <li>Document all homeowner communications<li> <li>Promote Valonspecific products and serviceswith a strong focus on satisfaction<li> <li>Identify and locate delinquent accounts using credit bureau information loan documents background checks and other sources and databases<li> <li>Determine if were able to collect pastdue payments<li> <li>Collect payments on or set up repayment plans for delinquent accountsand update records once the loan is current<li> <ul><p><b>Ideal Background<b> <p><ul><li>Previous mortgage servicing experience<li> <ul><p><b>Minimum Qualifications<b> <p><ul><li>12 years of customer service experience<li> <li>12 years of mortgage servicing experience<li> <li>High school diploma or equivalent<li> <li>Familiarity with industryspecific processes terminology systems and tools<li> <li>Strong written and oral communication skills<li> <li>Proven track record of effectively resolving homeowner issues<li> <li>Ability to collaborate with other business areas and team members<li> <ul><p><b>Benefits<b> <p><ul><li>Compensation Competitive salary and a 401k planwith a 4 annual match<li> <li>Hours No weekends or late nights required<li> <li>Generous amount of paid time off 17 days of paid time off 5 additional paid sick days and 11 paid company holidays<li> <li>Health amp wellbeing Well invest in your physical and mental wellbeing with comprehensive lowcost medical dental amp vision benefitsand an EAP for additional support<li> <li>Food amp meals Inoffice snacks and drinks and Bagel Fridays<li> <li>Grow together We set new employees up for success with our companywide New Hire Orientation Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews<li> <li>Baby bonding time Birthing and nonbirthing parents receive 12 weeks of FULLY PAID time off to focus on their new additions<li> <ul><p><span>z<span><p> <div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Senior Software Engineer, Platform
Company: Valon
Location: New York City, NY
Posted Mar 21, 2024
Valon is a company dedicated to enhancing the homeownership experience through technology. They are building a world-class engineering team to automate the mortgage and housing industry, with a focus on creating a user-friendly platform for managing mortgages. The Platform Team, specifically the Database Infrastructure role, is responsible for designing and building robust, scalable database systems. The ideal candidate should have 4+ years of software engineering experience, strong communication skills, and experience with web application development or large-scale distributed systems. Valon offers competitive compensation, benefits, and a commitment to diversity and inclusion.
Staff Software Engineer
Company: Valon
Location: New York City, NY
Posted Apr 13, 2024
Valon is a company that aims to empower homeowners by providing a platform for mortgage servicing and home ownership. The company is building a world-class engineering team to automate the mortgage and housing industry, and is looking for experienced software engineers to join their team.
Default Analyst
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted May 02, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><b>Default Servicing at Valon<b> <p><div> <p>The Default Servicing team manages all defaultrelated processes and resolves mortgage loans that are in default The team is crucial to Valon and the broader mortgage ecosystem as it helps prevent foreclosures and minimize losses for investors Homeowner transparency and financial literacy is always a focal point to our people process and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive<p> <p><b>ABOUT THE ROLE<b> <p><p>As a Default Analyst you will play a key role in the Default Asset Management department and oversee its daily operations This role demands a proactive problemsolver who excels at addressing complex challenges Your core duties will involve managing defaultrelated correspondence overseeing daily processes coordinating with external vendors monitoring loans impacted by disasters and managing and maintaining Homeowner Assistance Fund HAF plans In addition you will be expected to take on other responsibilities as assigned by Valon Leadership demonstrating flexibility to adapt to the evolving needs of the department<p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Handle and respond to defaultrelated communications ensuring accuracy and timely resolution of issues<li> <li>Manage daytoday processes within the Default Asset Management department to ensure efficiency and compliance with company policies<li> <li>Work with external vendors to ensure seamless operations and maintain positive relationships for service continuity<li> <li>Track loans impacted by disasters and implement appropriate measures to address related challenges<li> <li>Oversee and maintain HAF plans ensuring proper application of funds and compliance with relevant guidelines<li> <li>Analyze complex issues related to default asset management and develop effective solutions to ensure smooth operations<li> <li>Be prepared to take on other duties as assigned by Valon Leadership demonstrating a flexible and adaptive approach to work<li> <ul><p><b>IDEAL BACKGROUND<b> <p><ul><li>3+ years of Mortgage Default Servicing experience required<li> <li>The role demands strong independent judgment as it will be a key resource for the Senior Leadership Team<li> <li>Candidates must demonstrate the ability to manage multiple tasks in a fastpaced environment<li> <ul><p><b>MINIMUM QUALIFICATIONS<b> <p><ul><li>Strong organizational skills and consistent followup ensuring efficient task prioritization and meeting deadlines<li> <li>Demonstrates strong critical thinking skills with the ability to analyze complex problems and propose effective solutions to improve efficiency<li> <li>Excellent communication skills both verbal and written enabling clear and effective interaction with team members clients and external stakeholders<li> <li>High attention to detail and accuracy ensuring precision in documentation and data management<li> <li>Proven experience in Mortgage Servicing Default Servicing or Portfolio Management demonstrating comprehensive industry knowledge<li> <li>Familiarity with FNMA and FHLMC servicing processes and standards indicating an understanding of the regulatory environment<li> <li>Problemsolving skills with the ability to handle practical issues and adapt to various unique situations reflecting flexibility and creativity<li> <li>Availability for and active participation in regular meetings demonstrating a commitment to teamwork and collaboration<li> <ul><p><b>What we can offer<b> <p><ul><li>Compensation competitive salary and 401k plan<li> <li>Health amp wellbeing well invest in your physical and mental wellbeing with comprehensive medical dental amp vision benefits<li> <li>Food amp meals inoffice snacks and drinks and Bagel Fridays<li> <li>Commuter benefits We offer pretax deductions for public transportation rideshare services and parking expenses to make your commute more affordable and convenient<li> <li>Grow together Companywide orientation for you to successfully onboard and other learning amp development opportunities including regular review cycles that feature 360degree feedback<li> <li>Generous time off 17 days paid time off sick days and 11 company holidays<li> <li>Baby bonding time 12 weeks off for both birthing and nonbirthing parents fully paid so you can focus your energy on your newest addition<li> <ul><div> <div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Consumer Direct Mortgage Loan Officer
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Apr 23, 2024
Valon is a company dedicated to enhancing the homeownership experience through technology. They are expanding their mortgage lending business to offer low-cost, streamlined loans to their homeowners. The company is seeking a Consumer Direct Mortgage Loan Officer with 3+ years of mortgage origination experience and 2+ years of consumer direct mortgage experience. The role involves serving as the primary point of contact for customers, recommending loan solutions, and ensuring timely resolution of customer concerns. Valon offers competitive compensation, flexible hours, generous paid time off, comprehensive health benefits, and opportunities for professional growth.
Senior Product Manager
Company: Valon
Location: Remote
Posted Apr 25, 2024
Valon is a company dedicated to empowering homeowners through technology, focusing on mortgage servicing. The Product team is growing, aiming to build a platform that enhances the homeownership experience for both homeowners and servicing agents. The Experience team, at the heart of Valon's servicing efficiency, is responsible for creating great experiences for homeowners, servicing teams, and customers. The role involves defining product strategy, understanding user needs, partnering with engineering, and managing external vendors. The ideal candidate has 6+ years of product management experience, preferably in Fintech or operations. Benefits include competitive compensation, health benefits, commuter benefits, learning opportunities, team outings, generous time off, and baby bonding time.
Business Operations Intern - Fannie Mae Future Housing Leaders Program
Company: Valon
Location: New York City, NY
Posted Apr 12, 2024
Valon is a company that aims to empower homeowners by providing a seamless and secure experience. The company is looking for an intern to join their Business Operations team and help with various tasks such as scoping out and standing up the Sales Operations function, proofreading business processes, and working on mission-critical projects.
Cash Management Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Apr 25, 2024
Valon is a company dedicated to enhancing the homeownership experience through technology. They are seeking an experienced Cash Management Specialist to handle various transaction-related activities, ensuring timely and accurate processing of funds. The role involves working closely with other departments, conducting research, and processing payoff funds. Valon offers competitive compensation, comprehensive benefits, and a supportive work environment.
Engineering Manager
Company: Valon
Location: New York City, NY
Posted Apr 13, 2024
Valon is a company dedicated to enhancing the homeownership experience through technology. They are seeking an engineering manager to lead a team of engineers, working closely with product, design, and operations. The role involves ensuring successful business outcomes, partnering with various teams to solve business problems, and building a talented team. The ideal candidate should have tech lead or engineering management experience, at least 4+ years of software engineering experience, and a proven track record of building and empowering teams. Valon offers competitive compensation, comprehensive benefits, and a supportive work environment.
Staff Software Engineer
Company: Valon
Location: Remote
Posted Apr 13, 2024
Valon is a company dedicated to enhancing the homeownership experience through technology. They are building a world-class engineering team to automate the mortgage and housing industry, with a focus on creating a user-friendly platform for homeowners to manage their mortgages. The company offers competitive compensation, comprehensive benefits, and a supportive work environment. They are committed to diversity and inclusion, and prohibit discrimination of any kind.