Jobs at Valon
3,913 open positions
Customer Service Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 13, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><b><strong>Client Experience at Valon<strong><b> <p><p><span>The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service Whether taking ownership of collections managing default processes or solving homeowner issues in realtime the team acts as the bridge between Valon and our homeowners Equipped with extensive knowledge of the mortgage industry each member prides themselves on embodying Valons mission of championing homeownership<span><p> <p><b>About the Role<b> <p><p>Were seeking a Customer Service Specialist to navigate inbound and outbound homeowner communications in a professional efficient and friendly manner The ideal candidate is able to shift seamlessly between the responsibilities of the Customer Service and Collections teams as needed<p> <p><b>Responsibilities<b> <p><ul><li>Research and resolve homeowner issues using our topoftheline internal mortgage servicing system<li> <li>Track and thoroughly document all homeowner communications<li> <li>Promote Valonspecific products and services with a strong focus on homeowner satisfaction<li> <li>Compile lists of delinquent accounts and locate homeowners using credit bureau information loan documents background checks and other sources and databases<li> <li>Listen to homeowners and determine if we can collect their pastdue payments<li> <li>Collect payments on or set up repayment plans for delinquent accounts and update records once the loan is current<li> <ul><p><b>Ideal Background<b> <p><ul><li>Previous mortgage servicing experience<li> <ul><p><b>Minimum Qualifications<b> <p><ul><li>12 years of call center experience<li> <li>High school diploma or equivalent<li> <li>Strong verbal communication skills<li> <li>Attention to detail<li> <li>Ability to collaborate with other business areas and team members<li> <ul><p><b>Benefits<b> <p><ul><li>Compensation Competitive salary and a 401k planwith a 4 annual match<li> <li>Hours No weekends or late nights required<li> <li>Generous amount of paid time off 17 days of paid time off 5 additional paid sick days and 11 paid company holidays<li> <li>Health amp wellbeing Well invest in your physical and mental wellbeing with comprehensive lowcost medical dental amp vision benefits and an EAP for additional support<li> <li>Food amp meals Inoffice snacks and drinks and Bagel Fridays<li> <li>Grow together We set new employees up for success with our companywide New Hire Orientation Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews<li> <li>Baby bonding time Birthing and nonbirthing parents receive 12 weeks of FULLY PAID time off to focus on their new additions<li> <ul><p><span>zr<span><p> <div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Lien Release Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 12, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><span><strong>Loan Administration at Valon<strong><span><p> <p><span>The Loan Administration team at Valon powers our operations and ensures we continue to run smoothly We onboard loans handle insurance process payments and offer a firstclass experience to Valons homeowners from behind the scenes <span><p> <p><strong>About the Role<strong><p> <p>The Lien Release Specialist will be responsible for overseeing Lien Release NY CEMAs Assignments CoOps Chattel Lien Release Return Mail and Power of Attorneys The ideal candidate possesses a strong background in loan servicing or mortgage operations and expertise in navigating complex loan transactions while ensuring compliance with relevant regulations such as Lien Release This role requires creative problemsolving skills an innovative mindset to approach servicing challenges and effective collaboration with crossfunctional teams The Lien Release Specialist will play a crucial role in providing a firstclass experience for homeowners with special servicing needs contributing to the overall success and efficiency of Valons operations<p> <p><strong>Responsibilities<strong><p> <ul><li>Works closely with outsource vendor to clear lien release exceptions within statespecific timelines<li> <li>Assists internal and external customers with lien releaserelated inquiries<li> <li>Processing chattel lien releases<li> <li>Manages daily exception reports<li> <li>Preparing missing assignments<li> <li>Manage incoming POAs for accuracy and forward to the vendor<li> <li>Manage vendors signing matrix<li> <li>Print lien releases submit for execution and forward to the vendor<li> <li>Strong communication skills both verbal and written<li> <li>Perform additional duties as delegated by management<li> <ul><p><strong>Ideal Background <strong><p> <ul><li>23 years of loan servicing experience or mortgage operations preferred<li> <li>Familiarity with special loan products and regulatory requirements especially those related to SCRAprotected loans<li> <li>Knowledge of collateral loan documents including recorded mortgages original promissory notes assignments and power of attorney<li> <ul><p><strong>Minimum Qualifications<strong><p> <ul><li>Experience ensuring compliance with industry regulations and implementing processes to meet legal requirements<li> <li>Proven ability to approach servicing challenges with creativity and innovation finding effective solutions for unique and complex loan scenarios<li> <li>Strong problemsolving skills and the ability to adapt to changing circumstances while maintaining a focus on customer satisfaction<li> <li>Excellent communication skills both written and verbal to effectively interact with internal teams and external stakeholders<li> <li>Demonstrate ability to collaborate with crossfunctional teams including customer service legal and loan origination to achieve common goals<li> <ul><p><strong>Location<strong><p> <ul><li>Onsite<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Compensation Competitive salary and a 401k planwith a 4 annual match<li> <li>Hours No weekends or late nights required<li> <li>Generous amount of paid time off 17 days of paid time off 5 additional paid sick days and 11 paid company holidays<li> <li>Health amp wellbeing Well invest in your physical and mental wellbeing with comprehensive lowcost medical dental amp vision benefits and an EAP for additional support<li> <li>Food amp meals Inoffice snacks and drinks and Bagel Fridays<li> <li>Grow together We set new employees up for success with our companywide New Hire Orientation Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews<li> <li>Baby bonding time Birthing and nonbirthing parents receive 12 weeks of FULLY PAID time off to focus on their new additions<li> <ul><div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Collateral Management Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 09, 2024
Valon is a company dedicated to enhancing the homeownership experience through technology. They are seeking a Collateral Management Specialist with 1+ years of mortgage servicing experience. The role involves processing loan payoffs, managing deadlines for lien releases, and working with internal teams to improve processes. Valon offers competitive compensation, flexible hours, generous paid time off, comprehensive benefits, and opportunities for growth and development.
Escalations Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 19, 2024
Valon is a company that empowers homeowners by providing a smooth and secure homeownership experience. They are seeking an Escalations Specialist to handle customer inquiries and provide exceptional service.
Senior Software Engineer, Database Infrastructure
Company: Valon
Location: New York City, NY
Posted Mar 20, 2024
Valon is a company dedicated to enhancing the homeownership experience through technology. They are building a world-class engineering team to automate the mortgage and housing industry, with a focus on creating a user-friendly platform for homeowners to manage their mortgages. The Platform Team, where the role is located, is responsible for designing and building robust and extensible infrastructure to scale their systems. The ideal candidate should have 4+ years of experience building infrastructure components/services at scale, experience with distributed systems, strong communication skills, and the ability to work cross-functionally. The role offers a competitive base compensation, comprehensive benefits, and the opportunity to work in a fast-paced startup environment.
Servicing Transfers Power User
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 15, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><strong><span>Servicing Transfers at Valon<span><strong><p> <p><span>At Valon the journey of every loan begins with a servicing transfer The Servicing Transfers department owns operational processes related to onboarding and offboarding loans to and from Valons platform We ensure Valon has the necessary data documents and funds to service the loan and that all relevant service providers and stakeholders are notified in a timely manner In addition to Valon team members we work closely with thirdparty partners to support our line of work <span><p> <p><strong><span>About the Role<span><strong><p> <p>As a Servicing Transfers Power User you will be responsible for the success of onboarding and offboarding batches at Valon You will interface and work closely with Technologies Research amp Development other technology and operations business areas and the rest of the Servicing Operations team We are looking for a growthminded and collaborative leader with servicing transfers experience who can weave in and out of multiple facets of a fastgrowing technology and operationsfocused business The right candidate can roll up their sleeves and operate at all levels of operations as needed by the business We require a strong operator who can understand the bigger picture forge their own path without clear guidance tackle complex problems own processes endtoend and work crossfunctionally This position will play an integral role in ensuring that we can board and offboard loans with high data quality as the business continues to grow<p> <p><b><strong><span>Responsibilities<span><strong><b> <p><ul><li>Ensure that daytoday loan boarding operations are completed successfully for the servicing business including loan data field mappings and conversion data validation proper handling of loan boarding batches borrower notifications related to servicing transfers thirdparty vendor notifications and transfers insurance taxes MERS etc and the transfer of funds related to servicing transfers<li> <li>Act as an internal subject matter expert for all boardingrelated processes<li> <li>Assist with datamapping questions and ensure all data elements are available<li> <li>Coordinate with internal stakeholders thirdparty vendors and external partners to facilitate servicing transfers<li> <li>Qualitycontrol data and processes as outlined in Valon policies and procedures<li> <li>Help inform product development and enhancements by synthesizing and delivering servicing processplatform feedback to senior leadership<li> <li>Operationalize boardingrelated processes by creating training materials writing standard operating procedures documenting best practices and driving the adoption of new procedures<li> <li>Drive process efficiencies and improvements across servicing transfer operations<li> <ul><p><b><span><strong>Ideal Background<strong><span><b> <p><ul><li>7+ years of previous servicing transfers experience across all relevant operational and technology processes<li> <li>Prior experience working closely and building trusted partnerships with internal product and engineering teams<li> <li>Prior experience with Access Monarch and largescale servicing systems eg Black Knight Sagent Loanserv<li> <li>Bachelors degree<li> <li>Exceptional project management skills and ability to prioritize and complete multiple projects with tight competing deadlines<li> <li>Process area expertise<li> <ul><p><b><strong><span>Minimum Qualifications<span><strong><b> <p><ul><li>34+ years of prior experience at a mortgage or financial technology company<li> <li>Deep understanding of mortgage servicing concepts including but not limited to mortgage loan documents data fields and terminology<li> <li>Excellent data manipulation skills<li> <li>Excellent oral and written communication skills<li> <li>Excellent critical thinking and logical reasoning abilities<li> <li>Excellent organizational skills and attention to detail<li> <li>High school diploma or equivalent<li> <ul><p><b><span><strong>Benefits<strong><span><b> <p><ul><li>Compensation Competitive salary and a 401k planwith a 4 annual match<li> <li>Hours No weekends or late nights required<li> <li>Generous amount of paid time off 17 days of paid time off 5 additional paid sick days and 11 paid company holidays<li> <li>Health amp wellbeing Well invest in your physical and mental wellbeing with comprehensive lowcost medical dental amp vision benefits and an EAP for additional support<li> <li>Food amp meals Inoffice snacks and drinks and Bagel Fridays<li> <li>Grow together We set new employees up for success with our companywide New Hire Orientation Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews<li> <li>Baby bonding time Birthing and nonbirthing parents receive 12 weeks of FULLY PAID time off to focus on their new additions<li> <ul><div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Bilingual Customer Service Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 13, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><b><strong>Client Experience at Valon<strong><b> <p><p>The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service Whether taking ownership of collections managing default processes or solving homeowner issues in realtime the team acts as the bridge between Valon and our homeowners Equipped with extensive knowledge of the mortgage industry each member prides themselves on embodying Valons mission of championing homeownership<p> <p><b>About the Role<b> <p><p>Were seeking a Bilingual Customer Service Specialist to navigate inbound and outbound homeowner communications in a professional efficient and friendly manner The ideal candidate is able to shift seamlessly between the responsibilities of the Customer Service and Collections teams as needed<p> <p><b>Responsibilities<b> <p><ul><li>Research and resolve homeowner issues using our topoftheline internal mortgage servicing system<li> <li>Track and thoroughly document all homeowner communications<li> <li>Promote Valonspecific products and services with a strong focus on homeowner satisfaction<li> <li>Compile lists of delinquent accounts and locate homeowners using credit bureau information loan documents background checks and other sources and databases<li> <li>Listen to homeowners and determine if we can collect their pastdue payments<li> <li>Collect payments on or set up repayment plans for delinquent accounts and update records once the loan is current<li> <ul><p><b>Ideal Background<b> <p><ul><li>Previous mortgage servicing experience<li> <ul><p><b>Minimum Qualifications<b> <p><ul><li>12 years of customer service experience<li> <li>High school diploma or equivalent<li> <li>Bilingual proficiency in English and Spanish<li> <li>Strong verbal communication skills<li> <li>Attention to detail<li> <li>Ability to collaborate with other business areas and team members<li> <ul><p><b>Benefits<b> <p><ul><li>Compensation Competitive salary and a 401k planwith a 4 annual match<li> <li>Hours No weekends or late nights required<li> <li>Generous amount of paid time off 17 days of paid time off 5 additional paid sick days and 11 paid company holidays<li> <li>Health amp wellbeing Well invest in your physical and mental wellbeing with comprehensive lowcost medical dental amp vision benefits and an EAP for additional support<li> <li>Food amp meals Inoffice snacks and drinks and Bagel Fridays<li> <li>Grow together We set new employees up for success with our companywide New Hire Orientation Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews<li> <li>Baby bonding time Birthing and nonbirthing parents receive 12 weeks of FULLY PAID time off to focus on their new additions<li> <ul><p><span>zr<span><p> <div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Senior Product Manager - Experience
Company: Valon
Location: New York City, NY
Posted Mar 15, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><b><strong>Product at Valon<strong><b> <p><p><span>Valons Product team is a growing fastpaced team with a goal of building a mortgage servicing platform that both empowers mortgage servicing agents to focus on providing exceptional services and also delivers a phenomenally transparent product experience to homeowners As a product manager at Valon you will own a business area within the product and lead the creation and execution of the product strategy Our product is at the unique stage where youll have the opportunity to build multiple 0 to1 features but also scale and iterate on existing MVP features and product experiences Youll be working closely with our CPO and worldclass engineering team to create a product that delivers value to homeowners mortgage servicing agents and mortgage lenders<span><p> <p><b>About the Role<b> <p><p>This team is at the center of our servicing efficiency a key differentiator in the industry and a major driver of Valons growth Valons Experience team<p> <ul><li>Builds and maintains the infrastructure needed to empower all Valon product areas to create great experiences for our Servicing Team our Homeowners and our Customers<li> <li>Develops great experiences for our homeowners across all interactions with Valon<li> <li>Empowers our servicing team with tools that make them more efficient and that facilitate high quality direct interactions with our homeowners<li> <ul><p><b>Responsibilities<b> <p><ul><li>Define own and deliver businesslevel objectives and product strategy for the Experience team<li> <li>Deeply deeply deeply understands the internalexternal users and personas how they use the product and their pain points<li> <li>Partner closely with engineering on executing efficiently<li> <li>Work crossfunctionally and across organizations to launch new products and features<li> <li>Synthesize quantitative data analysis with qualitative user research results to make informed product decisions <li> <li>Define simple generalizable technical solutions to ambiguous problems and outline the solutions via clear and executable product requirements <li> <li>Communicate with stakeholders to understand their needs and perspectives<li> <li>Manage relationships and projects with external vendors<li> <ul><p><b>Ideal Background<b> <p><ul><li>6+ years of product management experience in technical complex product portfolio<li> <li>Experience working on Fintech internal tools regulated products andor building for or working with operations teams<li> <li>You understand what it takes to build enterprisegrade software<li> <li>You have a get things done approach<li> <li>Experience working with external vendors to enable integrations via APIs<li> <ul><p><b>Benefits<b> <p><ul><li><strong>Base Compensation Band<strong> $157500$184500<li> <li>Health amp wellbeing well invest in your physical and mental wellbeing with comprehensive medical dental amp vision benefits<li> <li>Food amp meals inoffice snacks and drinks and a $400 monthly stipend towards your lunches or groceries <li> <li>Commuter benefits We offer pretax deductions for public transportation rideshare services and parking expenses to make your commute more affordable and convenient<li> <li>Grow together Company wide orientation for you to successfully onboard and other learning amp development opportunities including regular review cycles that feature 360 degree feedback<li> <li>Play together quarterly budgets for team and company outings Use it for team swag cooking classes or team dinners<li> <li>Generous time off flexible paid time off sick days and 11 company holidays <li> <li>Baby bonding time 12 weeks off for both birthing and nonbirthing parents fully paid so you can focus your energy on your newest addition<li> <ul><div> <div> <p>This Base Compensation pay range applies to our New York City located staff and may differ according to location <p> <p>New York Base Compensation Pay Range<p> <p><span>$157500<span><span><span><span>$184500 USD<span><p> <div> <div> <div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Loan Administration Audit Sr Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 20, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><span><strong>Loan Administration at Valon<strong><span><p> <p><span>The Loan Administration team at Valon powers our operations and ensures we continue to run smoothly We onboard loans handle insurance process payments and offer a firstclass experience to Valons homeowners from behind the scenes <span><p> <p><strong>About the Role<strong><p> <p>The Loan Administration Audit Sr Specialist will be responsible for collecting analyzing and verifying information required for all internal and external audits This person will respond to audit findings by reviewing manuals policies reports financial statements and other written materials as well as interviewing other organization members when required<p> <p><strong>Responsibilities<strong><p> <ul><li>Collect required documentation and reports for all audits and exams<li> <li>Organize necessary documents for audits and exams<li> <li>Write and update servicing SOPswith general supervision<li> <li>Review and analyze Valon processes documentation and data to identify gaps in the effectiveness of our audit and exam coordination<li> <li>Regularly review Loan Administration operational processes and adherence to company policy and procedures<li> <li>Gather and review data in various areas of Loan Administration with a focus on quality assurance<li> <li>Review loanlevel system data and file documentation to ensure compliance with federal state and investor guidelines<li> <li>Monitor quality findings and their resolutions with vendor and internal teams<li> <li>Review customer interactions for adherence to company policy and procedures<li> <li>Review customer complaints disputes and inquiries<li> <li>Build relationships with internal business partners as well as external agencies<li> <ul><p><strong>Ideal Background <strong><p> <ul><li>1+ years of mortgage servicing experience<li> <ul><p><strong>Minimum Qualifications<strong><p> <ul><li>Six months of mortgage servicing experience<li> <li>High school diploma or equivalent<li> <li>Familiarity with mortgage servicing documents such as property insurance declarations MERS and disbursements<li> <li>Ability to work independently or as part of a team<li> <ul><p><strong>Location<strong><p> <ul><li>Onsite<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Compensation Competitive salary and a 401k planwith a 4 annual match<li> <li>Hours No weekends or late nights required<li> <li>Generous amount of paid time off 17 days of paid time off 5 additional paid sick days and 11 paid company holidays<li> <li>Health amp wellbeing Well invest in your physical and mental wellbeing with comprehensive lowcost medical dental amp vision benefits and an EAP for additional support<li> <li>Food amp meals Inoffice snacks and drinks and Bagel Fridays<li> <li>Grow together We set new employees up for success with our companywide New Hire Orientation Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews<li> <li>Baby bonding time Birthing and nonbirthing parents receive 12 weeks of FULLY PAID time off to focus on their new additions<li> <ul><div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Property Tax Specialist
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 13, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><strong>Loan Administration at Valon<strong><p> <p>The Loan Administration team at Valon powers our operations and ensures we continue to run smoothly We onboard loans handle insurance process payments and offer a firstclass experience to Valons homeowners from behind the scenes <p> <p><strong>About the Role<strong><p> <p>The Property Tax Specialist will be responsible for paying real estate taxes for our escrowed and nonescrowed accounts in a timely and accurate manner This person will also maintain property records monitor disbursements from thirdparty tax vendors and directly resolve our homeowners taxrelated issues <p> <p><strong>Responsibilities<strong><p> <ul><li>Pay taxes in singleprocessing modes by installment due dates for specific payees including tax disbursements to avoid incurring interest or penalties<li> <li>Oversee taxrelated check and wire fund movements to ensure timely payment<li> <li>Register new taxpayees upon request<li> <li>Confirm escrowed funds are sufficient to make required payments<li> <li>Procure and process property tax refunds<li> <li>Monitor and drive resolution for delinquent accounts in the loan portfolio<li> <li>Review reports to ensure compliance with state federal and investor guidelines<li> <li>Liaise with thirdparty vendors including tax authorities and title companies to resolve homeowner issues<li> <li>Complete vendor audits monthly<li> <ul><p><strong>Ideal Background<strong><p> <ul><li>2+ years of mortgage servicing experience within an escrow function or a tax service provider<li> <li>Previous experience with servicing Fannie Mae or Freddie Mac loans<li> <ul><p><strong>Minimum Qualifications<strong><p> <ul><li>High school diploma or equivalent<li> <li>Excellent critical thinking and logical reasoning abilities<li> <li>Experience working with crossfunctional teams to solve business problems and manage change in a fastpaced environment<li> <li>Ability to appear and collaborate in regularly held inperson meetings<li> <ul><p><strong>Benefits<strong><p> <ul><li>Compensation Competitive salary and a 401k planwith a 4 annual match<li> <li>Hours No weekends or late nights required<li> <li>Generous amount of paid time off 17 days of paid time off 5 additional paid sick days and 11 paid company holidays<li> <li>Health amp wellbeing Well invest in your physical and mental wellbeing with comprehensive lowcost medical dental amp vision benefits and an EAP for additional support<li> <li>Food amp meals Inoffice snacks and drinks and Bagel Fridays<li> <li>Grow together We set new employees up for success with our companywide New Hire Orientation Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews<li> <li>Baby bonding time Birthing and nonbirthing parents receive 12 weeks of FULLY PAID time off to focus on their new additions<li> <ul><div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Engineering Manager
Company: Valon
Location: Remote
Posted Mar 16, 2024
<div> <p><strong>About the Company<strong><p> <p><span>Valons mission is to empower every homeowner We believe the journey of home ownership starts when you get your keys but lasts far beyond Were creating a world where home ownership comes with ease security and financial knowhow Our growing team of engineers operators product enthusiasts and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience Through mortgage servicingthe process of paying off ones mortgageValon is taking the first step in transforming the industry one homeowner and lender at a time<span><p> <div> <p><b><strong>Engineering at Valon<strong><b> <p><p><span>We are building a worldclass engineering team to automate one of the most regulated spaces in the financial sector the mortgage and housing industry We come from companies like Google Facebook Spotify Oscar Health and Twilio Youll join a small tightknit group of engineers who are developing flexible backend architecture to accurately handle billions of dollars at scale In addition our team of engineers is fulfilling Valons mission by creating a great user experience to help homeowners manage their mortgages through a platform that delivers new features quickly and with quality Our tech stack is built on Python React Docker Kubernetes and Google Cloud Platform<span><p> <p><b>About the Role<b> <p><div> <p>Were looking for an engineering manager to support Valons growing engineering team In this role youll lead 4+ engineers across one or more teams working closely with your reports and partnering with product design and operations to build the future of Valon Youll empower your team through mentorship defining long term strategy strong technical leadership business acumen and more to ensure maximum impact and business value Youll also work closely with your peers to set the engineering culture and direction at Valon<p> <div> <p><b>Responsibilities<b> <p><ul><li>You are responsible for ensuring the successful business outcomes of your team<li> <li>Partner with product managers designers and operations to develop and successfully execute the RampD strategy to solve business problems that directly impact homeowners<li> <li>Build and develop an incredibly talented team of driven high performing engineers<li> <li>Set a high standard for your team with strong technical leadership guidance and mentorship This is a handson role that will require some coding and architecture design<li> <li>Define and evangelize new processes to make your team more effective and deliver an outsized impact<li> <li>Push for continuous improvements and innovation using datadriven decisions<li> <li>Partner with other engineering leaders to build a cohesive engineering culture and direction for Valon overall<li> <ul><p><b>Ideal Background<b> <p><ul><li>Tech Lead or Engineering Management experience preferred<li> <li>At least 4+ years of software engineering experience<li> <li>Demonstrated track record of building and empowering long lasting teams<li> <li>Experience working in a highly complex and technical environment<li> <li>Experience working in a fast paced and ambiguous startup environment<li> <li>Passion for providing the biggest impact with inventive resource planning<li> <li>Good written and verbal communication skills<li> <li>Demonstrates excellent judgment problem solving and decision making<li> <ul><p><b>Benefits<b> <p><ul><li><strong>Base Salary Range<strong> $190000 $230000<li> <li>Compensation competitive salary with a meaningful stake in the company via equity and 401k plan <li> <li>Health amp wellbeing well invest in your physical and mental wellbeing with comprehensive medical dental amp vision benefits<li> <li>Food amp meals inoffice snacks and drinks and a $400 monthly stipend towards your lunches or groceries <li> <li>Commuter benefits We offer pretax deductions for public transportation rideshare services and parking expenses to make your commute more affordable and convenient<li> <li>Grow together Company wide orientation for you to successfully onboard and other learning amp development opportunities including regular review cycles that feature 360 degree feedback<li> <li>Play together quarterly budgets for team and company outings Use it for team swag cooking classes or team dinners<li> <li>Generous time off flexible paid time off sick days and 11 company holidays <li> <li>Baby bonding time 12 weeks off for both birthing and nonbirthing parents fully paid so you can focus your energy on your newest addition<li> <ul><div> <div> <p>This Base Compensation pay range applies to our New York City located staff and may differ according to location <p> <p>New York Base Compensation Pay Range<p> <p><span>$190000<span><span><span><span>$230000 USD<span><p> <div> <div> <div> <p><em>Throughout the interview process please remember that emails will only be from <em><em>valoncom<em><em> emails We wont ever be asking for any personally identifiable information during the interview process itself Please reach out to talentvaloncom if you have any requests to verify the authenticity of an outreach<em><p> <p> <p> <p><em>Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws Valon makes hiring decisions based solely on qualifications merit and business needs at the time<em><p> <div>
Business Operations Senior Associate - Payments
Company: Valon
Location: New York City, NY
Posted Mar 19, 2024
Valon is a company dedicated to enhancing the homeownership experience through technology. The Business Operations team, which includes the Payments team, is seeking a detail-oriented individual to drive operational excellence. The role involves collaborating with cross-functional teams, developing standard operating procedures, and advocating for Servicing Operations teams. The ideal candidate should have 2+ years of experience in program or project management, product operations, consulting, or business operations, preferably in a startup environment. They should possess strong project management skills, excellent communication abilities, and a self-motivated attitude. Valon offers competitive compensation, comprehensive benefits, and a supportive work environment.