Jobs at Valon
3,913 open positions
VP of People/CPO
Company: Valon
Location: New York City, NY
Posted Aug 30, 2023
Valon is a company that aims to empower every homeowner by providing a seamless and secure homeownership experience. They are looking for a VP of People/CPO to lead their People teams and shape their people strategy to align with their business strategy.
Credit Reporting Manager
Company: Valon
Location: Remote
Posted Sep 23, 2023
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time. Use it for team swag, cooking classes or team dinners!Generous time off: 17 days paid time off, sick days, and 11 company holidaysThroughout the interview process, please remember that emails will only be from valon.com emails. The Credit Bureau Reporting Manager will help oversee the execution of company procedures and policies through analysis, identifying trends and developing remediation solutions in instances of non-compliance.ResponsibilitiesWork closely with department management to plan, develop, organize, implement process improvementsResearch, analyze, and decipher corrections to borrowers’ credit reports from indirect/ direct dispute.Review acquisitions & transfers of loans to ensure data to ensure accurate reporting per Credit Reporting Agency guidelines.Manage audits for accuracy and correct discrepancies as needed.Maintain currency on regulations and trends concerning the credit reporting industry.Actively participate in identifying process improvement opportunities within the department.Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies.Ideal Background Minimum of 8+ years of professional experience with increasing leadership responsibilities with an emphasis on mortgage servicing including Credit Bureau ReportingMinimum 7 years’ experience with emphasis on GSE compliance, FCRA Rules, CDIA Guidelines, Metro 2 data file submissionWorking knowledge of eOSCAR Minimum of 5+ years of Supervisory or team lead experience.Experience managing, leading and coordinating projects, activities, and resources preferred.Strong working knowledge of industry regulations strongly preferredMSP (Mortgage Servicing Platform) experience is strongly preferred.Expert level working Microsoft Office software applications (specifically Word, PowerPoint, Access, andExcel).Excellent decision making abilityAbility to solve complex problems and provide solutions to difficult issuesProven success collaborating with others outside of the business unitMinimum QualificationsMinimum of 8+ years of professional experience with increasing leadership responsibilities with an emphasis on mortgage servicing including Credit Bureau ReportingMinimum 7 years’ experience with emphasis on GSE compliance, FCRA Rules, CDIA Guidelines, Metro 2 data file submissionWorking knowledge of eOSCAR Minimum of 5+ years of Supervisory or team lead experience.Benefits ListWhat we can offer: Compensation: competitive salary and partake in our performance bonus program and 401k planHealth & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health supportFood & meals: in-office snacks and drinks, Bagel Fridays and regular Food Trucks on premiseCommuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedbackPlay together: quarterly budgets for team and company outings. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.Finance & Financial Administration at Valon The Financial Administration Team completes all related processes associated with invoice management, corporate advances, claim submission, default reporting and credit reporting, in addition to other various back-office functions. The team is crucial to Valon and the broader mortgage ecosystem, as it helps minimize losses for Valon, MSRs and Investors. Homeowner transparency and financial literacy is always a focal point to our people, process and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive.About the Role The primary responsibility of the Credit Reporting Manager is to provide subject matter expertise in all areas of credit bureau reporting and dispute handling. We’re creating a world where home ownership comes with ease, security, and financial know-how. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We won't ever be asking for any personally identifiable information during the interview process itself. We believe the journey of home ownership starts when you get your keys, but lasts far beyond.
Senior Product Designer
Company: Valon
Location: Remote
Posted Sep 13, 2023
Valon is a company dedicated to empowering homeowners through technology, aiming to simplify and enhance the homeownership experience. They are seeking a Senior Product Designer for their Mortgage Delinquency Team to create intuitive user experiences for homeowners facing financial hardships. The role involves designing large-scale product experiences, collaborating with cross-functional teams, and mentoring junior designers. Valon values user empathy, strong communication, critical thinking, and a growth-oriented mindset. The company offers competitive compensation, comprehensive benefits, and a supportive work environment.
HR Business Partner, Phoenix
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Sep 06, 2023
Valon is a company dedicated to enhancing homeownership experiences through technology. They are seeking an HR Business Partner to support Valon Mortgage, administering programs like performance reviews and compensation. The ideal candidate will have a Bachelor's degree in HR or related field, 5+ years of HR experience, and proficiency in Google Suite. Benefits include competitive salary, health benefits, commuter benefits, learning opportunities, team outings, and generous time off.
Senior Product Designer
Company: Valon
Location: New York City, NY
Posted Aug 26, 2023
Valon is a company that empowers homeowners and aims to transform the mortgage industry through innovative technology and user-centered design. They are seeking a Senior Product Designer to join their team and help shape the future of homeowner experiences. The ideal candidate should have a passion for user-centered design, strong problem-solving skills, and a proven track record of designing and delivering complex digital products.
Product Operations Manager
Company: Valon
Location: New York City, NY
Posted Sep 22, 2023
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. project plans, standard operating procedures, FAQs, trainings, etc. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time. )Commuter benefitsMacBook, custom accessories, ergonomic equipmentSupport for H1B, TN, and E-3 Visa change of employer transfersThis Base Compensation pay range applies to our New York City located staff and may differ according to location. New York Base Compensation Pay Range$145,000—$170,000 USDThroughout the interview process, please remember that emails will only be from valon.com emails. This role requires someone who can forge their own path without clear guidance, tackle complex problems, own processes end to end, and work cross-functionally.ResponsibilitiesResearch business requirements for new processesBuild operational processes for your Product Area’s operations team in collaboration with Product, Engineering, Legal and Compliance, and Servicing Operations teamsDocument day-to-day standard operating procedures for the Operations teamEnsure that processes scale gracefully as the company scales Drive process and product maturity to continuously improve operational efficiency and excellence as well as the homeowner experienceHelp successfully land new process and product launches and develop resources for the Operations team (e.g. )Liaise between various cross-functional teams to discover the best solution for the businessPartner closely with the Operations to understand their needs and help drive product roadmap prioritizationProject manage various internal workstreams to ensure team success and complianceDevelop a deep understanding of the mortgage servicing industryIdeal Background5+ years experience working in consulting, finance, product management, or business operations roles in a fast-paced environmentAbility to operate independently and truly own business results for their areaExperience with implementing operational processes and systems to ensure efficiency and scalabilityStrong problem-solving skills and the ability to drive complex projects to completionStrong project management skills with an ability to prioritize, communicate progress, and deliver results across multiple workstreamsExtremely self-motivated and results-oriented — is organized, proactive in finding solutions, and has a strong drive to complete projectsExcellent communication and collaboration skills with the ability to work cross-functionally and at all levels of the organizationExcel and Google Sheets skills requiredLooker / SQL experience preferredCoding experience is a plusExperience in mortgage origination, mortgage servicing, or in the real estate industry is a plusBenefitsBase Compensation Band: $145,000 - $170,000Medical, dental, and vision insurance plansFlexible sick and vacation daysMonthly lunch stipends (groceries qualify! Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.Product Operations at ValonThe Product Operations team makes it possible for Valon to build, scale, and continuously improve our product and operations. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. They are our “swiss army knife” builders who embed into various parts of the business.
Head of People
Company: Valon
Location: New York City, NY
Posted Sep 27, 2023
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time. Use it for team swag, cooking classes or team dinners!Generous time off: flexible paid time off, sick days, and 11 company holidays Baby bonding time! The right candidate can both roll up their sleeves and work independently as well as think strategically and run an organization.Responsibilities Oversee the entire People function which includes sub teams of HRBPs, Talent, People Operations, Workplace ExperienceDevelop and implement end-to-end People strategies (across talent acquisition, employee onboarding, compensation and total rewards, retention and engagement, performance management, org design, leveling, etc) for Valon to achieve its business goals Serve as HRBP to executive leadership team and sit on the executive leadership teamBe a trusted advisor on critical business decisions including org design, planning, change management and challenging people scenarios across the companyEmpower the HRBP team to coach business leaders and their directs to support their development as effective leaders for the organizationShape culture and workplace experience for all of Valon across in-person, hybrid, and remote workforces across multiple offices (NY, PHX, remote)Enable a smooth and consistent onboarding experience for all new hiresEnsure that people operations scale successfully as the company scalesDrive talent density and retention as we continue to grow rapidlyOwn and support all People infrastructure and programs (e.g. They support our leaders and managers as our teams grow rapidly with scale, provide an environment where Valonians can thrive, and shape our people strategy to align with our business strategy. About the RoleAs Head of People, you will lead our People teams - this includes Recruiting, HR, People Operations, and Workplace Experience. leveling, promotions, reviews) across the calendar yearWork closely with legal to ensure compliance with federal, state, and local labor regulations Leverage data and first principles to inform and develop best practicesIdeal Background8+ years of relevant People experienceTrack record as a VP level People roleExperience scaling a company quickly from 250 to 500/750 employeesStrong understanding of People strategy and ability to come up with a plan that fits within the business constraintsStrong understanding of concepts around legal and HR risk and compliance, specifically when and how to take HR risks (with the understanding that everything is a tradeoff)Reasonable understanding of finance and related conceptsStrong communication and interpersonal skills to effectively collaborate with stakeholders across all levels and cross-functional teamsExperience working with an employee base that is largely non-exemptAbility to manage a geographically dispersed teamBenefitsWhat we can offer: Compensation: base competitive salary range of $225,000-$300,000 with a meaningful stake in the company via equity and our performance bonus program and 401k plan Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health supportFood & meals: in-office snacks and drinks, and $400 monthly stipend towards your lunches or groceries Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedbackPlay together: quarterly budgets for team and company outings. : 3 months off for birthing parents and 2 months off for non-birthing parents - fully paid so you can focus your energy on your newest additionThis Base Compensation pay range applies to our New York City located staff and may differ according to location. New York Base Compensation Pay Range$225,000—$300,000 USDThroughout the interview process, please remember that emails will only be from valon.com emails. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. This includes all aspects of the employee experience, from recruiting to workplace experience to people operations to human resources. In turn, the People team’s mission is to empower every Valonian to do their part in achieving that mission.
Senior Product Manager - Banking
Company: Valon
Location: Remote
Posted Aug 26, 2023
Valon is a company that aims to empower homeowners by providing a seamless and secure mortgage servicing experience. They are looking for a product manager to join their Banking team, who will define and deliver business-level objectives and product strategy for their banking infrastructure.
Loan Servicing Coordinator
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Sep 19, 2023
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time. We are detailed, deep researchers, and excellent problem resolvers. Use it for team swag, cooking classes or team dinners!Generous time off: 17 days paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from valon.com emails. You will work closely with various teams, including customer support, operations, and compliance, to ensure compliance with industry regulations and provide outstanding service to our clients and borrowers.ResponsibilitiesOpen, scan, and distribute incoming mail.Request collateral files from investor designated document custodians to ensure that all needed documentation is obtained (within specific SLAs) to efficiently process Payoffs, Loss Mitigation, Bankruptcy, and Foreclosure proceedings.Check-in and process collateral files timely.Process outgoing mail for Loan Administration.Ensure requested documentation is accurately completed within specific task SLAs.Update Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes.Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.Update and annotate all actions/follow-ups processed on loans in all appropriate systems.Any other duties assigned by management.Ideal Background Basic understanding of mortgage servicing industry, preferably in the mortgage servicing industry.Ability to handle confidential material in a professional, ethical manner.Professional communication skills, written and verbal.Must be proficient in Google Apps (Sheets, Docs,etc. We ensure timely processing of lien updates, cash movement, and special loan requests. )Excellent communication and interpersonal skills.Detail-oriented with strong organizational and problem-solving abilities.Proficiency in using loan servicing software and fintech tools.Ability to work effectively in a fast-paced and dynamic start-up environment.Minimum QualificationsPrevious experience in loan servicing or mortgage-related roles is highly desirable Familiarity with mortgage servicing software systemsStrong knowledge of mortgage industry regulations, including RESPA and TILAExperience in document management and record-keepingCustomer service experience in a financial services environment is a plusLocation: OnsiteBenefits What we can offer:Compensation: competitive salary and partake in our 401k planHealth & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health supportFood & meals: in-office snacks and drinks, Bagel Fridays and regular Food Trucks on premiseCommuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedbackPlay together: quarterly budgets for team and company outings. We take pride in our work and will do whatever is compliant to get the job done right.About the RoleAs a Loan Servicing Coordinator at Valon, you will be responsible for ensuring the smooth and efficient servicing of mortgage loans, managing customer accounts, assisting in resolving customer inquiries and issues, and handling document management and mail distribution. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.About the TeamThe Cash and Collateral Management teams manage the incoming and outgoing payments for both our homeowner’s and investors.
Property Insurance Manager
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Sep 01, 2023
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time. )Commuter benefitsPC LaptopThroughout the interview process, please remember that emails will only be from valon.com emails. You'll be working closely with other Escrow teams, as this team and vertical continue to grow!ResponsibilitiesEnsure that day-to-day operations are completed successfully for the servicing business, including the movement of checks and wire funds relating to escrow, the maintenance of escrow lines in the system, the timely procurement and accurate processing of refunds, and resolution for any delinquent or late paymentsDistributes and assigns work depending on various factors including workload and available resources.Actively identifies opportunities for cross-training across the team.Observes performance in detail and work with employees to improve performance.Ensure that adequate Flood Insurance is maintained on all applicable properties.Help build out the property insurance team and operationalize payment related processes by creating training materials, writing standard operating procedures, documenting best practices, and driving the adoption of new proceduresAct as internal subject matter expert for all property insurance payment related processesReview control reports to certify compliance with state, regulatory, and investor guidelinesLiaise between all third-party vendors and ensure escalations are responded to timely and accuratelyActively works to establish processes that are proactive, efficient and cost-effective.Complete various audits for the monthly vendor scorecardDrive process efficiencies and improvements across servicing escrow operationsAssist with informing product development and enhancements by synthesizing and delivering servicing process/platform feedback to senior leadershipLead other escrow responsibilities and projects as assigned by managementIdeal BackgroundBachelor’s degree preferred3+ years of experience at a mortgage servicing company within property insurance and have management experience.Freddie Mac or Fannie Mae servicing experience preferredMinimum QualificationsExcellent critical thinking and logical reasoning abilitiesExperience working with cross-functional teams to solve business problems and handle change management in a fast-paced environmentExceptional problem solving skills and ability to implement solutions in a collaborative mannerMust be available to collaborate and communicate in regularly held in-person meetingsBenefitsMedical, dental, and vision insurance plans17 vacation days, 5 sick days, and 11 paid company holidaysMonthly lunch stipends (groceries qualify! Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. From handling all servicing aspects related to special servicing, escrow, payment processing as well as default servicing, the Loan Administration Department ensures that homeowners are continuing to get a first-class experience with Valon, all from behind the scenes. About the RoleWe are looking for a Property Insurance Manager who will manage our property insurance team but is also able to navigate throughout multiple facets of the escrow sector of a fast-growing technology and operations-focused business. The Property Insurance Manager will also provide direct assistance to the homeowner by resolving disbursement related issues. We won't ever be asking for any personally identifiable information during the interview process itself. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.Loan Administration at ValonThe Loan Administration Department powers all of the operations required to keep Valon running smoothly. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Litigation Manager
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Sep 07, 2023
Valon is a company dedicated to empowering homeowners, aiming to make home ownership easier, secure, and financially informed. They leverage technology to improve the homeownership experience, with a focus on mortgage servicing. The Litigation Team Manager role involves managing complex high-risk and litigation matters, collaborating with various teams, and providing strategic recommendations. The ideal candidate should have extensive experience in mortgage default servicing, strong communication skills, and a deep understanding of mortgage servicing laws and regulations.
Workplace Experience Coordinator
Company: Valon
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Sep 09, 2023
Valon is a company dedicated to enhancing homeownership experiences. Their mission is to make home ownership easier, secure, and financially savvy. They achieve this through mortgage servicing and leveraging technology. Valon values its employees, offering a supportive work environment, regular events, and excellent benefits. They are currently seeking an experienced Office Manager or Administrative Assistant to foster company culture, onboard new hires, manage office operations, and collaborate with local leaders. The role is full-time, on-site in Phoenix, with a competitive salary, comprehensive benefits, and opportunities for professional growth.