Jobs at Vertafore
501 open positions
Sr. ServiceNow Administrator
Company: Vertafore
Location: Greater Denver Area
Posted Dec 22, 2023
Vertafore, a leading technology company in the insurance industry, is seeking a highly skilled ServiceNow expert. The role involves administering, supporting, and automating workflows, maintaining integrations, and ensuring platform performance. The ideal candidate should have extensive experience with ServiceNow, ITIL, and scripting languages. They must also possess strong problem-solving skills, excellent communication, and the ability to handle multiple tasks.
Product Designer I
Company: Vertafore
Location: Greater Denver Area
Posted Mar 11, 2024
<p>$60000 $80000 year<p> <p>Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry Our suite of products provides solutions to our customers that help them better manage their business boost their productivity and efficiencies and lower costs while strengthening relationships <p> <p>Our mission is to move InsurTech forward by putting people at the heart of the industry We are leading the way with product innovation technology partnerships and focusing on customer success <p> <p>Our fastpaced and collaborative environment inspires us to create think and challenge each other in ways that make our solutions and our teams better <p> <p>We are headquartered in Denver Colorado with offices across the US Canada and India<p> <p>Posting expiration 412024<p> <p paraid=1813147270 paraeid=c5d1cbe5372045d188ac285495732002223><strong>JOB DESCRIPTION <strong><p> <p paraid=438766728 paraeid=c5d1cbe5372045d188ac285495732002229>As a Product Designer I you will be an influential contributor in improving the workflows and overall user experience of hundreds of thousands of insurance providers and consumers This person will partner with the other Product Design team members Product Managers Product Owners and Software Engineers to identify design problems and validate useful usable and feasible design solutions <p> <p paraid=875752393 paraeid=c5d1cbe5372045d188ac285495732002239>Youll be joining a small but growing team of experienced designers who strive to create usercentered platforms Our team thrives on crossfunctional collaboration and connecting oneonone with our customers to gain a deep understanding of their needs Insurance is complicated but we believe its software doesnt have to be <p> <p paraid=546066526 paraeid=c5d1cbe5372045d188ac285495732002245><p> <p paraid=1106506119 paraeid=c5d1cbe5372045d188ac285495732002251><strong>Core Requirements and Responsibilities <strong><p> <p paraid=1183160203 paraeid=32f958c4cdea47d0b1560c635630e4622>Essential job functions included but are not limited to the following <p> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=1 dataarialevel=1 role=listitem> <p paraid=236158624 paraeid=32f958c4cdea47d0b1560c635630e4628>Engage in product definition discussions with Product Managers and Product Owners to identify user needs <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=2 dataarialevel=1 role=listitem> <p paraid=485321833 paraeid=32f958c4cdea47d0b1560c635630e46221>Conduct research including user interviews user discovery concept validation and usability testing <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=3 dataarialevel=1 role=listitem> <p paraid=1533327624 paraeid=32f958c4cdea47d0b1560c635630e46228>Document and socialize usability findings with crossfunctional teams <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=4 dataarialevel=1 role=listitem> <p paraid=1109085513 paraeid=32f958c4cdea47d0b1560c635630e46235>Translate research findings and recommendations into insights and evidencebased wireframes presentations and UX documents <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=5 dataarialevel=1 role=listitem> <p paraid=745585189 paraeid=32f958c4cdea47d0b1560c635630e46246>Partner with team members in developing and evolving the visual language interaction patterns and design system for Vertafores products and platforms incorporating Vertafores brand and voice <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=6 dataarialevel=1 role=listitem> <p paraid=2074206719 paraeid=32f958c4cdea47d0b1560c635630e46253>Partner with designers to facilitate design thinking workshops with users and internal teams to identify problems <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=7 dataarialevel=1 role=listitem> <p paraid=208141199 paraeid=32f958c4cdea47d0b1560c635630e46260>Partner with designers to create reusable scalable visual design assets that fit into a greater pattern library and are consumable by developers and engineers <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=8 dataarialevel=1 role=listitem> <p paraid=204104604 paraeid=32f958c4cdea47d0b1560c635630e46271>Build amicable productive trusting relationships with partner teams <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=1 dataarialevel=1 role=listitem> <p paraid=1362892329 paraeid=32f958c4cdea47d0b1560c635630e46278>Participate in design reviews mentoring and learning from other product designers <p> <li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=2 dataarialevel=1 role=listitem> <p paraid=153816952 paraeid=32f958c4cdea47d0b1560c635630e46285>Present concepts wireframes data insights and prototypes to users and internal teams <p> <li> <ul><div> <p> <p> <div> <p paraid=1409100195 paraeid=32f958c4cdea47d0b1560c635630e46292> <p> <p paraid=1894866422 paraeid=32f958c4cdea47d0b1560c635630e462100><strong>Knowledge Skills and Abilities <strong><p> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=3 dataarialevel=1 role=listitem> <p paraid=1991154286 paraeid=32f958c4cdea47d0b1560c635630e462110>You are curious and have a deep willingness to learn <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=4 dataarialevel=1 role=listitem> <p paraid=593974717 paraeid=32f958c4cdea47d0b1560c635630e462117>You are a good communicator who can facilitate working sessions <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=5 dataarialevel=1 role=listitem> <p paraid=1313930538 paraeid=32f958c4cdea47d0b1560c635630e462128>You ask questions to get to the heart of the problem at hand <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=6 dataarialevel=1 role=listitem> <p paraid=336401758 paraeid=32f958c4cdea47d0b1560c635630e462135>You have a good grasp of design thinking methodologies using empathy and critical thinking to understand and frame problems <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=7 dataarialevel=1 role=listitem> <p paraid=1425635893 paraeid=32f958c4cdea47d0b1560c635630e462142>You are interested in developing your research skills by leading wellframed usability testing planning recruiting leading analyzing results making design recommendations and communicating findings amp recommendations <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=8 dataarialevel=1 role=listitem> <p paraid=30552807 paraeid=32f958c4cdea47d0b1560c635630e462153>You can communicate ideas perspectives user research design problems and design solutions in a diplomatic and persuasive manner <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=9 dataarialevel=1 role=listitem> <p paraid=2012704193 paraeid=32f958c4cdea47d0b1560c635630e462160>You are comfortable working with design systems andor pattern libraries <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=10 dataarialevel=1 role=listitem> <p paraid=1782217447 paraeid=32f958c4cdea47d0b1560c635630e462167>You have a solid understanding of visual design fundamentals color typography composition space timemotion information visualization <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=11 dataarialevel=1 role=listitem> <p paraid=1619644198 paraeid=32f958c4cdea47d0b1560c635630e462174>You understand the theories concepts and methods of usercentered design and interaction design <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=12 dataarialevel=1 role=listitem> <p paraid=568123351 paraeid=32f958c4cdea47d0b1560c635630e462185>You balance passion for your craft with a dedication to ontime ontarget delivery of work <p> <li> <ul><div> <div> <p><strong>Qualifications<strong> <p> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=13 dataarialevel=1 role=listitem> <p paraid=125544103 paraeid=32f958c4cdea47d0b1560c635630e462204>You have 1+ years of professional experience in a software or agency setting or comparable educationwork experience <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=14 dataarialevel=1 role=listitem> <p paraid=766838495 paraeid=32f958c4cdea47d0b1560c635630e462215>You have a solid understanding of usercentered design principles and data driven design strategies <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=15 dataarialevel=1 role=listitem> <p paraid=349529937 paraeid=32f958c4cdea47d0b1560c635630e462224>You have experience in user research fundamentals such as user interviews data analyzation and usability surveys <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=1 dataarialevel=1 role=listitem> <p paraid=1508457160 paraeid=32f958c4cdea47d0b1560c635630e462233>You have experience in working in an agile development process <p> <li> <li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=2 dataarialevel=1 role=listitem> <p paraid=1669396704 paraeid=32f958c4cdea47d0b1560c635630e462242>You have experience with design systems and interaction patterns <p> <li> <li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=3 dataarialevel=1 role=listitem> <p paraid=1708690081 paraeid=32f958c4cdea47d0b1560c635630e462251>You are a collaborator across teams including Product Design and Development <p> <li> <li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=4 dataarialevel=1 role=listitem> <p paraid=1061894617 paraeid=d5b5c2ed6e42449f841ec84db3aa76583>You have a compelling portfolio that showcases your problem framing research problem solving and visualization skills <p> <li> <li dataleveltext= datafont=Symbol datalistid=3 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=5 dataarialevel=1 role=listitem> <p paraid=1140269372 paraeid=d5b5c2ed6e42449f841ec84db3aa765810>You have experience in Figma Sketch Adobe Creative Cloud or other similar design tools <p> <li> <ul><div> <p> <p> <div> <p paraid=2059585471 paraeid=d5b5c2ed6e42449f841ec84db3aa765819> <p> <p paraid=494262562 paraeid=d5b5c2ed6e42449f841ec84db3aa765823><strong>Additional Requirements and Details <strong><p> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=6 dataarialevel=1 role=listitem> <p paraid=1293398735 paraeid=d5b5c2ed6e42449f841ec84db3aa765829>Travel required up to 10 of the time <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=7 dataarialevel=1 role=listitem> <p paraid=557029287 paraeid=d5b5c2ed6e42449f841ec84db3aa765836>Located and working from an office location <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=8 dataarialevel=1 role=listitem> <p paraid=1397595414 paraeid=d5b5c2ed6e42449f841ec84db3aa765843>Occasional lifting andor moving up to 10 pounds <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=9 dataarialevel=1 role=listitem> <p paraid=1670393959 paraeid=d5b5c2ed6e42449f841ec84db3aa765850>Frequent repetitive hand and arm movements required to operate a computer <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=10 dataarialevel=1 role=listitem> <p paraid=765317206 paraeid=d5b5c2ed6e42449f841ec84db3aa765857>Specific vision abilities required by this job include close vision working on a computer etc <p> <li> <ul><div> <div> <div> <div> <ul role=list><li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=11 dataarialevel=1 role=listitem> <p paraid=441336530 paraeid=d5b5c2ed6e42449f841ec84db3aa765864>Frequent sitting andor standing <p> <li> <li dataleveltext= datafont=Symbol datalistid=4 datalistdefnprops=33555254113355596842335559685720335559991360469769226Symbol4697692428226469777803left469777804469777815hybridMultilevel ariasetsize=1 dataariaposinset=11 dataarialevel=1 role=listitem> <p paraid=441336530 paraeid=d5b5c2ed6e42449f841ec84db3aa765864>LIHybrid<p> <li> <ul><div> <div> <p><strong> <strong><p> <p><strong>The Vertafore Way<strong><p> <p>Insurance is about relationships and technology should make those relationships stronger Thats why at Vertafore its our mission to transform the way the industry operates by putting people at the heart of insurance technology By focusing on our customers becoming better every day and delivering results you can see we provide the level of trust and security that insurance is all about<p> <p> <strong>Bias to Action <strong>Were united by an innate drive to take action and make a difference in the technology and insurance spaces<p> <p> <strong>Win Together <strong>We work together as one team showing empathy and respect along the way<p> <p> <strong>Show Up Curious <strong>We work to challenge one another to push boundaries and think beyond the box<p> <p> <strong>Say It Do It<strong> We honor every one of our commitments because integrity is important to us<p> <p> <strong>Customer Success is Our Success <strong>We cultivate authentic relationships and follow up by actively listening to their needs<p> <p> <strong>We Love Insurance <strong>We appreciate the impact insurance has on the world<p> <p>Is this role not an exact fit for you Keep an eye on our Careers Page for other positions<p> <p><em>Vertafore is a drug free workplace and conducts preemployment drug and background screenings<em><em><em><p> <p><em>The selected candidate must be legally authorized to work in the United States<em><p> <p><em>The above statements are intended to describe the general nature and level of work being <em><em>performed by people assigned to this job They are not intended to be an exhaustive list of all the job responsibilities duties skill or working conditions In addition this document does not create an employment contract implied or otherwise other than an at will relationship <em><p> <p><em>Vertafore strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law<em><p> <p><em>We do not accept resumes from agencies headhunters or other suppliers who have not signed a formal agreement with us<em><p> <p> Vertafore is a Flexible First working environment which allows team members to work from home as often as youd like while using our offices as a place for collaboration community and teambuilding There are times you may be asked to come into an office andor travel for specific meetings for a specific business purpose and this varies by job responsibilities<p>
R&D Project Manager II
Company: Vertafore
Location: Other US Location
Posted Mar 05, 2024
<p>$55000 $60000 year<p> <p>Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry Our suite of products provides solutions to our customers that help them better manage their business boost their productivity and efficiencies and lower costs while strengthening relationships <p> <p>Our mission is to move InsurTech forward by putting people at the heart of the industry We are leading the way with product innovation technology partnerships and focusing on customer success <p> <p>Our fastpaced and collaborative environment inspires us to create think and challenge each other in ways that make our solutions and our teams better <p> <p>We are headquartered in Denver Colorado with offices across the US Canada and India <p> <p><strong>JOB DESCRIPTION<strong><p> <p>Application Deadline 412024<p> <p>As a RampD Project Manager II you will be instrumental in the ongoing success of the top Comparative Rating platforms within the insurance industry Our Project Managers collaborate with our carrier partners focusing on the delivery of additional inventory to create more choice for our valued agents In addition you will work closely with our entire development staff in the coordination of each phase of the development life cycle This is a fastpaced everchanging environment We continually challenge ourselves to exceed objectives remove barriers meet crucial deadlines and manage multiple projects all while pioneering ways for efficiency with a team player attitude<p> <p>If you love technology are hungry to learn and are looking for a creative fun and friendly workplace where you get to develop high quality software that will transform the insurance industry we would love to get in touch with you<p> <p><br ><p><p><strong>Core Requirements and Responsibilities <strong><p> <p>Essential job functions included but are not limited to the following<p> <p> Working with project teams and stakeholders to successfully plan execute monitor and control software projects in alignment with departmental and company goals objectives and urgency<p> <p> Facilitating crossfunctional teams including Developers QA Business Analysts amp Deployment by supporting group progress including scheduling prioritizing and expectation setting at all levels of development<p> <p> Managing activities from project definition and planning through production release and into maintenance Serving as the central resource with process development test and quality as the product s move to production<p> <p> Managing highlevel customer relationships while serving as primary point of contact throughout delivery process to ensure client satisfaction and growth of business relationship while ensuring ontime delivery<p> <p> Utilizing strong interpersonal skills for excellent communication among team members and clients both written and verbal to effectively deliver software solutions<p> <p> Utilizing Project Management tools to provide project tracking and status throughout the development lifecycle <p> <p> Facilitating demonstrations of software applications for internal and external stakeholders highlighting key functionality and alignment across multiple products<p> <p> Providing technical support including installation and troubleshooting at the product level<p> <p> Able to provide some guidance to junior team members throughout the development lifecycle as needed to support team success<p> <p> Solution guidance in solving complex and escalated situations reported through customer support carriers and product team Demonstrate and continue to gain broad technical expertise <p> <p> Working toward multi product knowledge with the ability to manage with success<p> <p><br ><p><p><strong>Knowledge Skills and Abilities <strong><p> <p> Adaptable to changing priorities able to determine solutions and quickly get things done with minimal requirements and guidance<p> <p> Positive attitude and team player with a desire to impact change accountable for your job responsibilities dedicated to meeting and exceeding customer expectations and drives for results<p> <p> Probes and looks beyond symptoms to determine the root cause of problems <p> <p> Endtoend ownership of specific tasks and processes works independently while providing visibility to stakeholders<p> <p> Change agent able to quickly pivot priorities and assist others as needed<p> <p> You have demonstrated an ability to manage change in project scope including documenting and explaining implications of changes so they are clearly understood and approved<p> <p> You have proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly<p> <p> You are experienced and can handle difficult and escalated situations with leadership involvement as needed<p> <p> Excellent communicator with strong interpersonal skills able to work effectively with team members and clients to deliver software solutions<p> <p> Ability to build relationships internally and externally<p> <p> Strong analytical and critical thinking skills<p> <p><strong>Qualifications <strong><p> <p> Bachelors degree or equivalent experience strongly preferred with 2 years or more of progressive experience with minimal supervision<p> <p> 46 years of project management experience<p> <p> A minimum of 2 years working in customer relations within the software industry<p> <p> P amp C insurance industry experience is a plus<p> <p> Experienced using Microsoft Office Tools including Outlook Excel Word One Note<p> <p> Experienced with Project Management tools including SharePoint Zoom Teams<p> <p> Knowledgeable in technology development with proven success articulating knowledge and understanding of APIs XML and JSON transformations<p> <p><em> <em><p> <p><strong>Additional Requirements and Details<strong> <p> <p> Travel required up to 10 of the time<p> <p> Ability to work remote with a stable internet connection on an as needed basis<p> <p> Located and working from an office location when required <p> <p> Occasional lifting andor moving up to 10 pounds <p> <p> Frequent repetitive hand and arm movements required to operate a computer <p> <p> Specific vision abilities required by this job include close vision working on a computer etc<p> <p> Frequent sitting andor standing <p> <p> LIHybrid<p> <p><strong> <strong><p> <p><strong>The Vertafore Way<strong><p> <p>Insurance is about relationships and technology should make those relationships stronger Thats why at Vertafore its our mission to transform the way the industry operates by putting people at the heart of insurance technology By focusing on our customers becoming better every day and delivering results you can see we provide the level of trust and security that insurance is all about<p> <p> <strong>Bias to Action <strong>Were united by an innate drive to take action and make a difference in the technology and insurance spaces<p> <p> <strong>Win Together <strong>We work together as one team showing empathy and respect along the way<p> <p> <strong>Show Up Curious <strong>We work to challenge one another to push boundaries and think beyond the box<p> <p> <strong>Say It Do It<strong> We honor every one of our commitments because integrity is important to us<p> <p> <strong>Customer Success is Our Success <strong>We cultivate authentic relationships and follow up by actively listening to their needs<p> <p> <strong>We Love Insurance <strong>We appreciate the impact insurance has on the world<p> <p>Is this role not an exact fit for you Keep an eye on our Careers Page for other positions<p> <p><em>Vertafore is a drug free workplace and conducts preemployment drug and background screenings<em><em><em><p> <p><em>The selected candidate must be legally authorized to work in the United States<em><p> <p><em>The above statements are intended to describe the general nature and level of work being <em><em>performed by people assigned to this job They are not intended to be an exhaustive list of all the job responsibilities duties skill or working conditions In addition this document does not create an employment contract implied or otherwise other than an at will relationship <em><p> <p><em>Vertafore strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law<em><p> <p><em>We do not accept resumes from agencies headhunters or other suppliers who have not signed a formal agreement with us<em><p> <p> Vertafore is a Flexible First working environment which allows team members to work from home as often as youd like while using our offices as a place for collaboration community and teambuilding There are times you may be asked to come into an office andor travel for specific meetings for a specific business purpose and this varies by job responsibilities<p>
Sr. Software Development Engineer in Test
Company: Vertafore
Location: Greater Denver Area
Posted Dec 12, 2023
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. Angular, Ember, React, etc.) In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. · Win Together: We work together as one team, showing empathy and respect along the way. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · We Love Insurance: We appreciate the impact insurance has on the world. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.
VP, Technology Operations
Company: Vertafore
Location: Greater Denver Area
Posted Mar 08, 2024
<p>$200000 $260000 year<p> <p>Application Deadline 3252024<p> <p>Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry Our suite of products provides solutions to our customers that help them better manage their business boost their productivity and efficiencies and lower costs while strengthening relationships <p> <p>Our mission is to move InsurTech forward by putting people at the heart of the industry We are leading the way with product innovation technology partnerships and focusing on customer success <p> <p>Our fastpaced and collaborative environment inspires us to create think and challenge each other in ways that make our solutions and our teams better<p> <p>Posting expiration date 2132024<p> <p>We are headquartered in Denver Colorado with offices across the US Canada and India <p> <p>We are looking for a dynamic and energetic VP Technology Operations to join our team The VP Tech Operations will be responsible for designing implementing monitoring and scaling Vertafores infrastructure ensuring world class service and availability This role will oversee multiple functional areas including servers storage databases virtualization networking NOC telecom engineering services and labs incident management desktop support change management procurement budgeting and data center management We are looking for a leader who can design the future strategy for our production environments providing inspirational leadership to the team and leading through change This leader is responsible for external relationships with our customers CIO and CTOs to address concerns They will own beginning to end incident management for our degradations and outages They will partner with our product and development leadership teams to create and implement the strategy to deliver reliable and scalable infrastructure across our datacenters and cloud infrastructure We are passionate about protecting our clients we need rock solid infrastructure to achieve our mission This important role will also be responsible for establishing architecture and standards which support the broader objectives for the company<p> <p><br ><p><p><strong>Core Requirements and Responsibilities<strong><p> <p>Essential job functions included but are not limited to the following<p> <ul><li>Establish the systems and processes to ensure business continuity in the event of natural disaster system failures and other events which could disrupt business<li> <li>Ensure maximum uptime and stability in the companys systems and networks<li> <li>Effectively influence change and work toward best practices at an enterprise scale The individual must be a quick learner with the ability to integrate constantly changing dynamics into an evolving enterprise<li> <li>Work and collaborate with key stakeholders to identify the right opportunities and put together strategies to move forward<li> <li>Execute successfully through diligent planning effective delegation and efficient decision making<li> <li>Collaborate with PMO to effectively forecast resource requirements optimize infrastructure to ensure smooth operations implement robust project tracking methodologies identify potential bottlenecks and propose effective solutions to maintain optimal productivity and progress<li> <li>Ability to work well through ambiguity confidence in making tough calls and leading through adversity with a sharp focus on the right outcome<li> <li>Track and analyze metrics to inform on efforts Manage to SLAs SLOs and SLIs<li> <li>Partner very closely with the Information Security team to deliver a highly secure infrastructure<li> <li>Collaborate effectively with department directors company executives and key executives across the organization<li> <li>Lead the development and evolution of technology standards to achieve business objectives<li> <li>Lead complex projects and initiatives and coordinate effectively between customers internal team members and valued company supplierspartners<li> <li>Identify system needs capture requirements evaluate current state environments assess risks convey architectural recommendations and pursue resolutions of factors impeding success<li> <li>Ensure major programs and projects of high impact to the organization and our customers are delivered on time on budget and with quality<li> <li>Strategically guide teams to seamlessly transition from traditional data center operations to cuttingedge AWS cloud operations driving optimized scalability and enhanced efficiency to elevate performance and technical advancement<li> <li>Support the integration of acquisitions by leveraging a repeatable scalable model<li> <li>Hire great people and create a team culture of accountability and maintain morale and high standards<li> <li>Build and manage financial plans and budgets Optimize financial spending<li> <li>Manage vendor relationships and drive vendor negotiations<li> <ul><p><strong>Knowledge Skills and Abilities<strong><p> <p>The ideal candidate for this role has operated in a SaaS commercial product engineering leadership role with a passion for site reliability engineering SRE as well as managed a large internal IT landscape The candidate must possess a history of strong technical leadership in a similar environment and a proven track record for delivering highly successful projects Develop and implement the strategy for how information technology will be used to support and protect the companys global business interests Plan implement 24x7 monitor and scale the entire infrastructure for a fastgrowing global organization Lead our global ITIL based Service Desk Incident and Problem Management Site Reliability Engineering Vendor Management and Change Management teams<p> <p><strong>Qualifications<strong><p> <ul><li>Bachelors Degree amp MBA or equivalent in related field <li> <li>10+ years of progressively responsible work experience in IT SaaS Ops or similar field<li> <li>Strong history of leadership managing a diverse team in multiple locations<li> <li>Delivery of developing strategy and executing it through to completion<li> <li>Excellent attention to detail with the ability to deliver technical guidance to all aspects of the team<li> <li>Experience working with CIOs andor CTOs as a customer establishing credibility and confidence in delivery and strategy<li> <li>Strong background in all aspects of infrastructure<li> <li>Excellent process and best practice acumen vendor management delivering increased availability and service for customers<li> <li>SLA management experience<li> <li>Ability to drive transformation across teams<li> <ul><p><strong>THE VERTAFORE STORY<strong><p> <p>Over the past 50 years Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry Today were proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster reduce costs and fuel growth by increasing collaboration and streamlining processes Vertafore leads the industry with secure cloudbased mobile products that provide superior reporting and analytics delivering actionable insight right when customers need it most We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers <p> <p><strong>The Vertafore Way<strong><p> <p>Insurance is about relationships and technology should make those relationships stronger Thats why at Vertafore its our mission to transform the way the industry operates by putting people at the heart of insurance technology By focusing on our customers becoming better every day and delivering results you can see we provide the level of trust and security that insurance is all about<p> <p> <strong>Bias to Action <strong>Were united by an innate drive to take action and make a difference in the technology and insurance spaces<p> <p> <strong>Win Together <strong>We work together as one team showing empathy and respect along the way<p> <p> <strong>Show Up Curious <strong>We work to challenge one another to push boundaries and think beyond the box<p> <p> <strong>Say It Do It<strong> We honor every one of our commitments because integrity is important to us<p> <p> <strong>Customer Success is Our Success <strong>We cultivate authentic relationships and follow up by actively listening to their needs<p> <p> <strong>We Love Insurance <strong>We appreciate the impact insurance has on the world<p> <p>Is this role not an exact fit for you Keep an eye on our Careers Page for other positions<p> <p><em>Vertafore is a drug free workplace and conducts preemployment drug and background screenings<em><em><em><p> <p><em>The selected candidate must be legally authorized to work in the United States<em><p> <p><em>The above statements are intended to describe the general nature and level of work being <em><em>performed by people assigned to this job They are not intended to be an exhaustive list of all the job responsibilities duties skill or working conditions In addition this document does not create an employment contract implied or otherwise other than an at will relationship <em><p> <p><em>Vertafore strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law<em><p> <p><em>We do not accept resumes from agencies headhunters or other suppliers who have not signed a formal agreement with us<em><p> <p> Vertafore is a Flexible First working environment which allows team members to work from home as often as youd like while using our offices as a place for collaboration community and teambuilding There are times you may be asked to come into an office andor travel for specific meetings for a specific business purpose and this varies by job responsibilities<p>
Software Engineer II - MGA Systems
Company: Vertafore
Location: New York City, NY
Posted Dec 07, 2023
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. · Win Together: We work together as one team, showing empathy and respect along the way. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Say It, Do It: We honor every one of our commitments because integrity is important to us. Frequent sitting and/or standing. LI-Hybrid The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger.
R&D Project Manager I
Company: Vertafore
Location: Other US Location
Posted Mar 05, 2024
Vertafore, a leading technology company in the insurance industry, is seeking a R&D Project Manager. The role involves managing software projects, collaborating with carrier partners, and working closely with development teams. The company offers a flexible work environment and values a positive attitude, adaptability, and strong communication skills. The ideal candidate should have a Bachelor's degree, 3 years of project management experience, and proficiency in Microsoft Office Tools and Project Management tools.
Director, Development
Company: Vertafore
Location: Greater Denver Area
Posted Mar 06, 2024
Vertafore, a leading technology company in the insurance industry, is seeking experienced engineering leaders to join their product development team. The role involves leading the development and technical strategy for enterprise products, partnering with product management and sales, and influencing strategic customers. The ideal candidate should be an accomplished engineer with strong hands-on technical experience in distributed systems and enterprise web delivery platforms. They should also have a passion for mentoring teams and staying updated with industry trends. The company culture fosters collaboration, innovation, integrity, and fun, with a focus on customer success.
Customer Support Analyst I - Enterprise Team
Company: Vertafore
Location: Other US Location
Posted Dec 23, 2023
• Manage availability through prioritization. • Depending on Product placement, basic database knowledge preferred but not required. )• Frequent sitting and/or standing • LI-Hybrid • $40000 - $45000 / year Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. • Identifies opportunities for business growth and process improvement. • Bachelor's degree strongly preferred.• 3+ years of progressive experience with minimal supervision. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities. • Utilizing advanced tools as part of resolution process.• Database knowledge and display aptitude to troubleshoot complex issues. Additional Requirements and Details: • Travel required up to 5% of the time• WFH flexible • Ability to work remote with a stable internet connection on an as needed basis• Occasional lifting and/or moving up to 10 pounds• Frequent repetitive hand and arm movements required to operate a computer• Specific vision abilities required by this job include close vision (working on a computer, etc. Core Responsibilities: Essential job functions included but are not limited to the following: • Clear and concise communication regarding customer issues internally and externally.• Hands-on experience with databases, SQL, server knowledge, data modeling, and reporting as needed for product.• Consistently demonstrates a high level of decision making with minimal manager guidance. JOB DESCRIPTIONOur Customer Support Analysts play a key role in building customer relationships and orchestrating and managing complex, technical customer support cases.
Sr. Project Manager
Company: Vertafore
Location: Remote
Posted Dec 07, 2023
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Qualifications: · Proficient with MS Office Tools (e.g., Outlook, Word, Excel, Project, PowerPoint) · Excellent presentation, written and verbal, communication skills: demonstrated ability to present to groups, clients, and executives. · Frequent sitting and/or standing. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. · Win Together: We work together as one team, showing empathy and respect along the way. · Experience with Agile Software Development. · Specific vision abilities required by this job include close vision (working on a computer, etc.).
Manager, Customer Support
Company: Vertafore
Location: Greater Denver Area
Posted Dec 12, 2023
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Frequent sitting and/or standing. Specific vision abilities required by this job include close vision (working on a computer, etc.). We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Ability to create and execute team vision and direction to support company goals Identify and implement changes in method, process, systems and technologies to improve operations, efficiencies, effectiveness and metrics Manage customer relationships to ensure world class experience for the support of Vertafore products Manage the communication of product outages and new or recurring problems to product management, product development, data center, customer facing employees and customers Manage customer escalations Proactively contact customers regarding information attained through customer surveys Work closely with managers from other departments to identify solutions for customer problems and improving processes to increase efficiency across all departments Knowledge, Skills and Abilities: Qualifications: Bachelor's degree or equivalent of experience 3+ years managerial or equivalent leadership experience within a software support center environment 1+ years project management experience Experience working in a business to business environment Hands-on experience managing contact center operations teams, including resources management, incident management, business continuity and data analysis Experience in leading through significant process, organizational and system changes with positive results Strong written and verbal skills with proven ability to make effective presentations to C-level executives as well as Vertafore business units Additional Requirements and Details: Travel may be required up to 10% of the time. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Software Engineer II
Company: Vertafore
Location: New York City, NY
Posted Mar 11, 2024
<p>$75000 $115000 year<p> <p>Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry Our suite of products provides solutions to our customers that help them better manage their business boost their productivity and efficiencies and lower costs while strengthening relationships <p> <p>Our mission is to move InsurTech forward by putting people at the heart of the industry We are leading the way with product innovation technology partnerships and focusing on customer success <p> <p>Our fastpaced and collaborative environment inspires us to create think and challenge each other in ways that make our solutions and our teams better <p> <p>We are headquartered in Denver Colorado with offices across the US Canada and India <p> <p><strong>JOB DESCRIPTION <strong><p> <p>Application Deadline 412024<p> <p>As a Software Engineer II you will be working within an energetic team implementing solutions that support a wide range of customers You will develop high quality applications You will also have opportunities to bring your creative ideas to the table to deliver better solutions to our users <p> <p>If you love technology have a passion for software are hungry to learn and are driven to contribute to a worldclass team of engineers youre who we are looking for <p> <p><strong>Core Requirements and Responsibilities <strong><p> <p>Essential job functions included but are not limited to the following <p> <ul><li>Contributes independently <li> <ul><ul><li>Responsible for developing new features and supportingbug fixing existing features <li> <ul><ul><li>Unit and integration testing <li> <li>Debugging issues across the whole stack OS DB applications and network <li> <ul><ul><li>Continued ownership of technical growth including product and business knowledge problem solving skills technical knowledge process knowledge <li> <ul><ul><li>Closely follow industry trends and the open source community <li> <ul><p><strong>Knowledge Skills and Abilities <strong> <p> <ul><li>Ability to make decisions in their area of responsibility that help maintainability reuse security and performance <li> <ul><ul><li>Ability to diagnose issues and provide solutions for multiple functional and technical areas within a product <li> <li>Can independently frame problems and perform relevant research <li> <li>Can communicate clearly to explain design decisions <li> <li>Selfmotivation<li> <li>Excellent problemsolving<li> <ul><ul><li>Drive to improve personally and professionally <li> <li>Collaboration with peers<li> <ul><p><strong> <strong><p> <p><strong>Qualifications <strong> <p> <ul><li>Bachelors degree in Computer Science or related technical field or equivalent practical experience <li> <ul><ul><li>Experience with Agile software development <li> <ul><ul><li>Have a passion for innovating and crafting clean code <li> <li>23 years of professional experience with C<li> <li>23 years of professional experience with MSSQL<li> <li>Experience with User Interface Design <li> <li>Understands the value of unit testing <li> <li>Enjoy solving problems through the entire application stack <li> <ul><ul><li>Are interested and capable of learning other programming languages as needed <li> <ul><p><br ><p><p><strong>Additional Requirements and Details <strong> <p> <ul><li>Travel required up to 10 of the time <li> <li>Occasional lifting andor moving up to 10 pounds <li> <li>Frequent repetitive hand and arm movements required to operate a computer <li> <li>Specific vision abilities required by this job include close vision working on a computer etc <li> <ul><ul><li>Frequent sitting andor standing <li> <ul><p><strong> <strong><p> <p><strong>The Vertafore Way<strong><p> <p>Insurance is about relationships and technology should make those relationships stronger Thats why at Vertafore its our mission to transform the way the industry operates by putting people at the heart of insurance technology By focusing on our customers becoming better every day and delivering results you can see we provide the level of trust and security that insurance is all about<p> <p> <strong>Bias to Action <strong>Were united by an innate drive to take action and make a difference in the technology and insurance spaces<p> <p> <strong>Win Together <strong>We work together as one team showing empathy and respect along the way<p> <p> <strong>Show Up Curious <strong>We work to challenge one another to push boundaries and think beyond the box<p> <p> <strong>Say It Do It<strong> We honor every one of our commitments because integrity is important to us<p> <p> <strong>Customer Success is Our Success <strong>We cultivate authentic relationships and follow up by actively listening to their needs<p> <p> <strong>We Love Insurance <strong>We appreciate the impact insurance has on the world<p> <p>Is this role not an exact fit for you Keep an eye on our Careers Page for other positions<p> <p><em>Vertafore is a drug free workplace and conducts preemployment drug and background screenings<em><em><em><p> <p><em>The selected candidate must be legally authorized to work in the United States<em><p> <p><em>The above statements are intended to describe the general nature and level of work being <em><em>performed by people assigned to this job They are not intended to be an exhaustive list of all the job responsibilities duties skill or working conditions In addition this document does not create an employment contract implied or otherwise other than an at will relationship <em><p> <p><em>Vertafore strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law<em><p> <p><em>We do not accept resumes from agencies headhunters or other suppliers who have not signed a formal agreement with us<em><p> <p> Vertafore is a Flexible First working environment which allows team members to work from home as often as youd like while using our offices as a place for collaboration community and teambuilding There are times you may be asked to come into an office andor travel for specific meetings for a specific business purpose and this varies by job responsibilities<p>