Jobs at WalkMe
90,781 open positions
Enterprise Account Executive
Company: WalkMe
Location: Europe
Posted Apr 10, 2024
WalkMe, a leading Digital Adoption Platform provider, is expanding in EMEA and seeks a driven Account Executive. The role involves managing the entire sales cycle, focusing on new logo acquisition, and driving business within major accounts. The ideal candidate should have 2-5 years of enterprise software sales experience, proven success in the DACH market, and exceptional commitment to a process-driven sales approach. WalkMe values diversity and offers flexible work arrangements, family-friendly policies, and professional development opportunities.
Senior Product Manager
Company: WalkMe
Location: Other US Location
Posted May 27, 2024
WalkMe, a leader in digital adoption, is seeking a Senior Product Manager for its Tel Aviv team. The role involves building and maintaining WalkMe's core platform, identifying customer needs, prioritizing features, and collaborating with multiple departments. The ideal candidate should have 6+ years of product management experience, a B2B SaaS background, analytical skills, customer-centric approach, and strong collaboration abilities.
Senior Customer Success Manager
Company: WalkMe
Location: San Francisco, CA
Posted Apr 29, 2024
<p>WalkMe pioneered the Digital Adoption Platform DAP to empower business leaders to accomplish the promise of technology in todays overwhelming digital world Through WalkMes guidance engagement insights and automation employees are more efficient executives have better visibility into digital usage and organizations maximize the full value of their digital assets to empower digital transformation<p> <p> <p> <p>As a Senior Customer Success Manager you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue helping them achieve maximum value from the WalkMe platform You will understand your clients digital adoption goals and recommend solutions to help them get the most out of our product and exceed their goals You will report to the Director of Customer Success<p> <p><b>What Youll Own <b> <p><ul><li>Be the voice of the customer and provide internal feedback to maximize customer value and retention<li> <li>Schedule and prepare Executive Business Reviews for customers with the top priority of increasing customer adoption and proving Return on investment that leads to renewalsexpansion<li> <li>Maintain an understanding of our product and roadmap so you can guide customers to success and continue to promote up their Adoption Score<li> <li>Educate customers on the most relevant features of their specific requirements<li> <li>Understand your customers industry trends challenges with digital adoption and current and potential use cases for WalkMe<li> <li>Establish and develop strategic trusted advisor relationships at the highest relevant levels Decision Makers Champions Economic Buyers by guiding the customer on best practice usage of the platform to help manage risk and exceed their goals<li> <li>Work with internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediatefuture needs including metrics for success<li> <li>Monitor customer health to reach out to customers before risks escalate and identify remediation options<li> <li>Partner with WalkMe Account Team Renewal Managers Account Executives Services Technical Account Managers to ensure that customers renew and expand<li> <li>Utilize available data and customer knowledge to identify risks then take the necessary steps to document your plan and mitigate the risk<li> <ul><p><b>What Youll Need to Succeed<b> <p><ul><li>7+years of customer advocacy and engagement experience in Enterprise SaaS customer success account management or postsales relationship management working with Fortune 100 companies and their executives<li> <li>Experience managing a quarterly retention and growth quota<li> <li>Youve maintained a book of 46 Strategic customer accounts<li> <li>Increase customer satisfaction adoption and retention applying to a technical product<li> <li>High competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment having partnered with account executives to develop and close sales opportunities<li> <li>Must be able to work 3 days per week in San Francisco office <li> <ul><p><b>What Sets Us Apart<b> <p><ul><li>At WalkMe we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay employee resource groups holistic benefits and more We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace <li> <li>We seek to hire and develop the best talent bringing a range of perspectives experiences and background to the DAP category This helps us better meet the diverse needs of our global communities and clients with creativity insight and market innovation We welcome and encourage applicants from across different genders gender identity and expression sexual orientation race age national origin citizen status religion body size socioeconomic status ability neuroatypicality physical appearance veteran status or any other characteristic <li> <li>We value collaboration and understand the importance of a healthy worklife balance To support we offer <li> <li>Flexible Work Arrangements We offer hybrid and flexible hours to help manage work commitments and personal life effectively <li> <li>Supportive Culture We focus on the whole person celebrating what makes us unique and create space for community<li> <li>Professional Development We encourage continuous learning and offer opportunities for career development through our career compass offering <li> <li>Comprehensive Health Care Coverage for our Employees and Families 401k program with company matching up to $5000 and a vacation policy to encourage a healthy worklife balance<li> <li>WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row<li> <li>WalkMe helps international companies such as IBM LinkedIn Walgreens Microsoft Adobe Hersheys Quest Diagnostics and more<li> <ul><p> <p><p>Our job titles may span more than one career level The starting base pay for this role is between $100000 and $160000 The actual base pay is dependent upon many factors such as training transferable skills work experience business needs and market demands The base pay range is subject to change and may be modified in the future This role may also be eligible for bonus benefits and RSUs as part of our competitive total rewards package<p> <p><br ><p> <p>TO ALL RECRUITMENT AGENCIES<p> <p>WalkMe does not accept agency resumes Please do not forward resumes to WalkMe employees or any other company location WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any thirdparty agency or company that does not have a signed agreement with the Company for this specific role<p> <p><p>
Sr. Manager, Talent Development
Company: WalkMe
Location: Raleigh-Durham, NC
Posted Apr 04, 2024
WalkMe is seeking a Sr. Manager, Talent Development to create a global interactive training program, deliver leadership workshops, design comprehensive training programs, build strategic partnerships, and evaluate organizational performance. The ideal candidate should have 8+ years of experience in Talent Development/Organizational Development/Talent Management, strong foundation in Leadership theories, and proven experience in Instructional Design theories. The role requires excellent facilitation, project management, and stakeholder management skills, with proficiency in Google Suite, LMS Administration, and Articulate 360. The base pay for this role is between $100,000 and $160,000, with potential for bonus, benefits, and RSUs.
Business Development Representative
Company: WalkMe
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
<p>WalkMe WKME pioneered the worlds leading Digital Adoption Platform DAP so companies can effectively navigate the constant change brought on by technology With WalkMe organizations drive enterprise productivity and reduce risk by ensuring consistent responsible and efficient adoption of software and the workflows it powers Our AIdriven platform sits on top of an organizations tech stack identifies where people experience friction and delivers the personalized guidance and automation needed to get the job done right in the flow of work<p> <p><br ><p> <p>As a Business Development Representative BDR you will report directly to the Manager of Business Development in the Raleigh office Your main goals are to collaborate with our Account Executives to open up important business opportunities for WalkMe It will also require more strategy than a standard pipeline development role You will be tasked with mapping out accounts we want to sell to and creating strategic plans for opening discussions with them Your performance will depend on your ability to expand WalkMes client base<p> <p><b>What Youll Do<b> <p><ul><li>Expand WalkMes client base by researching and targeting prospective accounts to create netnew selling opportunities<li> <li>Identify and create cross selling opportunities within customer accounts <li> <li>Maintain active engagement with new and existing leads this includes adhering to the SLAs set for follow up on inbound leads MQLs<li> <li>Use creative communications designed to increase customer interest in WalkMe products<li> <li>Research prospective clients and acquiring highlevel contacts<li> <li>Book initial qualification andor discovery meetings for AEs within your assigned accounts<li> <li>Conduct highlevel conversations with senior executives in prospect accounts<li> <li>Methodically qualify build and manage an accurate pipeline maintain a high volume of activity including outbound cold and warm calls emails and social selling<li> <li>Evangelize WalkMe and the Digital Adoption model<li> <ul><p><b>What Youll Need To Succeed<b> <p><ul><li>You have grit and you dont give up easily<li> <li>Have experience creating new connections and building relationships <li> <li>Ability to think on your feet and pivot as circumstances change<li> <li>Interest in technical SaaS Sales<li> <li>Bachelors Degree OR equivalent work experience<li> <li>Sales training and salesforcecom Outreach amp Sales Navigator experience are a plus<li> <li>Outbound Lead generation experience is a plus<li> <li>Ability to work 3 days per week Tues Wed Thurs in the Raleigh office<li> <ul><p><b>What Sets Us Apart<b> <p><ul><li>At WalkMe we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay employee resource groups holistic benefits and more We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace <li> <li>We seek to hire and develop the best talent bringing a range of perspectives experiences and background to the DAP category This helps us better meet the diverse needs of our global communities and clients with creativity insight and market innovation We welcome and encourage applicants from across different genders gender identity and expression sexual orientation race age national origin citizen status religion body size socioeconomic status ability neuroatypicality physical appearance veteran status or any other characteristic <li> <li>We value collaboration and understand the importance of a healthy worklife balance To support we offer <li> <li>Flexible Work Arrangements We offer hybrid and flexible hours to help manage work commitments and personal life effectively <li> <li>Supportive Culture We focus on the whole person celebrating what makes us unique and create space for community<li> <li>Professional Development We encourage continuous learning and offer opportunities for career development through our career compass offering <li> <li>Comprehensive Health Care Coverage for our Employees and Families 401k program with company matching up to $5000 and a vacation policy to encourage a healthy worklife balance<li> <li>WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row<li> <li>WalkMe helps international companies such as IBM LinkedIn Walgreens Microsoft Adobe Hersheys Quest Diagnostics and more<li> <ul><p> <p><p>WalkMe is proud to be an Equal Employment Opportunity Employer WalkMe does not discriminate on the basis of race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other protected characteristic<p> <p><br ><p> <p><b>How Well Take Care Of You<b><p> <p><br ><p> <p>Our job titles may span more than one career level The starting base pay for this role is between $55000 and $65000 The actual base pay is dependent upon many factors such as training transferable skills work experience business needs and market demands The base pay range is subject to change and may be modified in the future This role may also be eligible for bonus benefits and RSUs as part of our competitive total rewards package<p> <p><br ><p> <p><i>TO ALL RECRUITMENT AGENCIES<i><p> <p><i>WalkMe does not accept agency resumes Please do not forward resumes to WalkMe employees or any other company location WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any thirdparty agency or company that does not have a signed agreement with the Company for this specific role<i><p> <p><p>
Information Security Specialist
Company: WalkMe
Location: Raleigh-Durham, NC
Posted May 01, 2024
WalkMe is seeking an Information Security Specialist to join their global Security Team. The role involves responding to security inquiries, assisting sales teams, partnering with engineering, managing internal projects, and staying updated with security trends. The ideal candidate should have 2+ years of experience in a similar role or in the security field at a medium or large SaaS company. Knowledge of network equipment, software, and scripting is advantageous. WalkMe values collaboration, offers flexible work arrangements, and encourages professional development. The company is committed to diversity and inclusion, and the starting base pay for this role is between $90,000 and $120,000.
BDR Revenue Enablement Manager
Company: WalkMe
Location: Raleigh-Durham, NC
Posted Jun 14, 2024
WalkMe, a pioneer in Digital Adoption Platforms (DAP), is seeking a Revenue Enablement Manager for its Business Development (BDR) organization. The role involves developing onboarding programs, certification programs, and refining the BDR Playbook. The ideal candidate should have 3+ years of relevant experience in digital adoption, sales enablement, instructional design, or sales training. WalkMe is committed to fostering an inclusive culture and offers flexible work arrangements, professional development opportunities, and comprehensive health care coverage.
Enterprise Account Executive
Company: WalkMe
Location: Remote
Posted Apr 28, 2024
<p><span>Industry leader in Digital Adoption WalkMe provides the worlds first Digital Adoption Platform designed to help enterprises guide and engage endusers through various websites and applications Proof of our impact is seen in the growing number of Fortune 500 companies and global partners using WalkMes DAP to drive higher engagement and adoption of their digital assets across an expanding list of regions industries and verticals<span><p> <p><br ><p> <p><span>As the company continues to rapidly expand in EMEA we are seeking a driven Account Executive to manage all aspects of the sales cycle with a focus on New Logo Acquisition<span><p> <p><b>Responsibilities<b> <p><ul><li>Drive the entire sales process from business development introduction demos and POCs through to closing focusing on Net New Logos<li> <li>Constantly look for new areas to expand business within WalkMes Major accounts<li> <li>Build WalkMes business by hunting for new opportunities<li> <li>Manage and respond to incoming inbound and outbound lead requests<li> <li>Partner with Success Managers in identifying and closing upsell and crosssell opportunities<li> <li>Manage sales activity including monthly and quarterly forecasting of revenue in Salesforcecom<li> <li>Ensure quarterly quotas are reached and exceeded<li> <li>Interface with all levels of the target organizations including senior executives of Enterprise accounts<li> <li>Present WalkMes solutions using valuebased sales approaches and techniques working closely with our Solution Consultants and Customer Success Managers<li> <li>Execution of sales activities with internal crossfunctional teams senior management and corporate counsel from contract negotiation all the way to signed contracts<li> <ul><p><b>Requirements<b> <p><ul><li>25 years experience in an Enterprise Software Sales or Business Consulting role<li> <li>Past experience in selling a SaaSHitech product using a strategic approach<li> <li>Proven success in growing and working within the French market<li> <li>Ability to manage a long and strategic sales cycle from demo to negotiation and closing<li> <li>Evidence of exceptional commitment to a processdriven sales approach and accurately tracking and forecasting all customer engagement account management and activity through the use of Salesforcecom<li> <li>A track record of consistent earnings and overachievement in past Sales Executive roles<li> <li>Be able to work in a fast paced and dynamic environment<li> <li>Excellent presentation skills<li> <li>Excellent English and French verbal and written skills<li> <li>Experience using WalkMe is a major plus<li> <p><br ><p> <ul><p><b>What Sets us apart<b> <p><ul><li>At WalkMe we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay employee resource groups holistic benefits and more We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace<li> <li>We seek to hire and develop the best talent bringing a range of perspectives experiences and background to the DAP category This helps us better meet the diverse needs of our global communities and clients with creativity insight and market innovation We value and encourage curiosity diversity and innovation and welcome and encourage applicants from all backgrounds and experiences <li> <li>We value collaboration and understand the importance of a healthy worklife balance To support we offer <li> <li><b>Flexible Work Arrangements<b> We offer hybrid and flexible hours to help manage work commitments and personal life effectively <li> <li><b>Hybrid <b><li> <li><b>Family Friendly Policies<b> We provide family friendly policies relevant to region to ensure you can prioritise your familys needs <li> <li><b>Supportive Culture<b> We focus on the whole person celebrating what makes us unique and create space for community<li> <li><b>Professional Development<b> We encourage continuous learning and offer opportunities for career development through our career compass offering <li> <ul><p><b>Application process<b> <p><ul><li>Application review<li> <li>Introduction call with a Walkme Talent Partner<li> <li>x3 Video Onsite Interviews with key stakeholders Including a presentation task<li> <li>Offer<li> <ul>
Partner Success Manager
Company: WalkMe
Location: San Francisco, CA
Posted Apr 30, 2024
WalkMe, a pioneer in Digital Adoption Platforms (DAP), is seeking a Partner Success Manager. The role involves fostering relationships with partner leadership, guiding them through certification programs, providing training, monitoring performance, and collaborating on program improvements. The ideal candidate should have 3+ years of customer advocacy experience in Enterprise SaaS, competency in sales discovery methodologies, and the ability to articulate value propositions. WalkMe values diversity and offers a comprehensive benefits package, including flexible work arrangements, professional development opportunities, and competitive compensation.
Director, People Strategic Initiatives
Company: WalkMe
Location: San Francisco, CA
Posted Apr 10, 2024
WalkMe, a pioneer in Digital Adoption Platforms, seeks a Director of People Strategic Initiatives. The role involves leading strategic projects in HR, focusing on talent management, performance, leadership, engagement, diversity, and HR technology. The ideal candidate should have extensive HR experience, strong project management skills, and a proven track record in strategic initiatives. They must thrive in a dynamic, collaborative environment and possess excellent communication and presentation skills. WalkMe values diversity and offers flexible work arrangements, professional development, and comprehensive benefits.
Account Executive - Named
Company: WalkMe
Location: Remote
Posted Mar 21, 2024
WalkMe, a pioneer in Digital Adoption Platforms (DAP), is seeking an experienced Account Executive to manage large and strategic accounts. The role involves new logo acquisition, cross-selling, upselling, and securing renewals within the Fortune 500 account base. The Account Executive will lead a consultative sales cycle, partnering with Sales Engineering, Customer Success, and the Channel organization. The ideal candidate should have 10+ years of Enterprise SaaS sales experience, a proven track record of closing 6-7 figure deals, and experience selling to various personas. WalkMe values diversity and offers flexible work arrangements, professional development, and comprehensive health care coverage.
Customer Innovation Engineer
Company: WalkMe
Location: Austin, TX
Posted Apr 30, 2024
WalkMe, a pioneer in Digital Adoption Platforms (DAP), offers a job opportunity for a Customer Innovation engineer. The role involves supporting the full development life cycle using a DevOps approach, designing and developing DAP solutions, and ensuring solutions are updated with the latest platform features. The ideal candidate should have a degree in computer science or related engineering fields, 3+ years of relevant work experience, and expertise in object-oriented programming and agile DevOps environments. WalkMe is committed to fostering an inclusive culture and offers flexible work arrangements, professional development opportunities, and comprehensive health care coverage.