Jobs at WillowTree
327 open positions
Chief of Staff
Company: WillowTree
Location: Other US Location
Posted Mar 10, 2024
WillowTree, a TELUS International Company, is seeking a Chief of Staff to support the President in managing strategic initiatives, driving company communications, and leading project updates. The role requires 2+ years of professional experience in management consulting, technical expertise, and strong communication skills. The ideal candidate will embody WillowTree's core values, demonstrating a solutions mindset, intellectual curiosity, and the ability to navigate complex situations.
Group VP, Product Delivery
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Nov 29, 2023
WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. Direct experience with either project management, scrum master, engineering leadership, or product ownership roles delivering digital products. Strong executive communication skills in written, verbal, and meeting formats. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. Diverse teams build better products. Drives key business metrics including team satisfaction, team retention, client satisfaction, client retention, billable utilization, revenue retention, while contributing to the definition of Product Delivery's efficacy metrics to assess health and improve the success of our portfolio. Develops a strong understanding of leveraging WillowTree branches (i.e., Marketing Services, Data & AI, etc.) Effectively recruits, evaluates and makes hiring decisions on candidates, utilizing various methods such as Shop Talks, Test Projects, and Level Decision/Salary Recommendations. Delivers performance-related feedback within a discipline, to peers, and upward with grace and clarity.
VP, Business Development- Data and AI
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Dec 08, 2023
We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. Deliver timely, zero-defect execution of analysis. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. Diverse teams build better products. A few responsibilities across our team include: identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more. While working with Business Development and Marketing leadership on a combination of product, brand, market, and sales strategies, the VP will coordinate new leads, field new business opportunities, and win new business. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see. WillowTree upholds our core values in every aspect of our work.
Design Director
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><b><strong>Who We Are<strong><b><br ><p><p>WillowTree a TELUS International Company partners with the worlds leading brands to help them tackle their thorniest challenges be it launching new digital products delivering personalized marketing at scale or harnessing the power of data and AI to transform their business These missioncritical initiatives arent solved by a single discipline Great digital is a team game it requires seamlessly combining strategy engineering design data science marketing and more Other firms have bolted on these capabilities as digital natives weve built them into our teams from Day 1 The result Top and bottom lines that grow alongside our clients capabilities <span>Check out how we have impacted our clients digital portfolios over the years<span><p> <p>In January 2023 WillowTree was acquired by TELUS International Symbol TIXT The combined company brings an unparalleled ability to deliver seamless trusted digitallyenabled experiences across any channel a customer might choose be it mobile apps websites voice skills chatbots email service agents or associates<p> <p><b>Location and Flexibility<b> <p><p>The <strong>Design Director<strong> role will be an integral part of WillowTrees hiring success To help retain our deep culture of collaboration both among ourselves and our stakeholders this role will maintain an inoffice presence in a hybrid capacity Tuesdays Wednesdays Thursdays at either our Boston MA Charlottesville VA Columbus OH or Durham NC office<p> <p><b> <b><b><strong>The Opportunity<strong><b> <p><p>As a <strong>Design Director<strong><strong> <strong>at WillowTree youll mentor inspire and grow individual product teams across our product consulting business of 100 designers researchers and strategists This is a unique opportunity to lead and directly influence creative direction without becoming removed from the design work itself This role requires some travel to clients and other offices<p> <p><br ><b><strong>Responsibilities<strong><b> <p><ul><li>Youll take early ideas and set the tone for projects by designing seamless experiences<li> <li>Provide meaningful guidance on everything from client communication to the pixelperfect details<li> <li>Help designers push out of their comfort zone to create the best work of their careers<li> <li>Use your strategic thought process to get clients excited about WillowTrees capabilities<li> <li>Collaborate and build relationships with crossdisciplinary teams such as engineering content and project management to orchestrate a smooth experience for our clients and teams<li> <li>Define conceptual and visual direction for wellknown brands<li> <li>Validating your design decisions through firsthand research user feedback quantitative insights and evolving best practices<li> <li>Build relationships with clients and navigate your team through challenges that may interfere with executing the best product possible<li> <li>Present and articulate design decisions to clients throughout all phases of the process<li> <li>80 your time will be spent working with your project team on missioncritical projects with Fortune 500 clients<li> <li>20 of your time will be spent managing individual contributors<li> <li>Youll manage ~35 direct reports<li> <ul><p><b><strong>Qualifications<strong><b> <p><ul><li>10+ years in the design industry<li> <li>You have been a longterm mentor or manager to other designers<li> <li>Youre comfortable delivering growth feedback to teammates<li> <li>Youve shipped products that impact thousands or more users and most recently youve been leading design teams<li> <li>Solid understanding of the product development process from problem definition to implementation<li> <li>You have strong opinions about visual and user experience design while remaining flexible to new or differing perspectives<li> <li>A portfolio that demonstrates an understanding of user and business needs creative approaches to problemsolving and a mastery of visual design<li> <li>Youre still able to roll up your sleeves and push pixels when needed<li> <li>Experience presenting complex ideas to clients and team members in a compelling and energetic way<li> <li>You love working with clients and they love working with you Youre empathetic to their needs and can bring solutions if problems arise<li> <li>You think Yes as you read our core values and design goals and are committed to maintaining and positively influencing our design culture<li> <li>Youre a tech enthusiast You love living in a world where tech and design meet<li> <ul><p><b><strong>Why WillowTree<strong><b> <p><p><span>We offer a place to be yourself<span><p> <p><br ><p><p><span>Our differences both visible and invisible benefit our teams our communities and the products we craft Thats why WillowTree strives to build a team with diverse backgrounds skills and perspectives <span><strong>Youll work hard here however well balance that with a culture that supports your growth and cares<strong><span> about your wellbeing Were committed to creating an environment of inclusion a place where every Tree can thrive<span><p> <p><br ><p><p><span>We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits<span><p> <p><br ><p><p><em><span>WillowTree upholds our core values in every aspect of our work We promote safe and inclusive work environments and maintain a drugfree workplace We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Diverse teams build better products We acknowledge that the tech industry especially lacks opportunity for those who are of nontraditional backgrounds and in underrepresented groups In order to create the best products for everyone we know that its important for our team to reflect the diversity of our users and we are committed to being the change we want to see<span><em><p> <p><br ><p>
Software Engineering Intern - Summer 2024
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Dec 16, 2023
WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. Not a bad gig, right? P.S. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. This role is open in three locations: Charlottesville, VA, Columbus, OH, and Durham, NC. Diverse teams build better products. Not only that, but you’ll have snacks galore, and plenty of chances to socialize with your fellow interns — including fun outings during work hours. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see. We’ll have you with us full time (think 40 hours a week for 10 weeks) and yes, it is definitely paid.
Product Research Intern - Summer 2024
Company: WillowTree
Location: Columbus, OH
Posted Dec 23, 2023
WillowTree is a digital product agency that offers a summer internship program for current students. The program allows students to work on real client projects, make an impact, and receive one-on-one mentoring from full-time team members. The company values diversity and inclusion, and is committed to creating an environment where every team member can thrive.
VP, Business Development - Technology, Media, and Telecom
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Dec 06, 2023
We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. Deliver timely, zero-defect execution of analysis. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. Diverse teams build better products. A few responsibilities across our team include: identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more. While working with Business Development and Marketing leadership on a combination of product, brand, market, and sales strategies, the VP will coordinate new leads, field new business opportunities, and win new business. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see. This role will largely focus on our Technology, Media, and Telecom (TMT) vertical.
VP, Business Development - Data & AI
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><b><strong>Who We Are<strong><b> <p><p><span>WillowTree a TELUS International Company partners with the worlds leading brands to help them tackle their thorniest challenges be it launching new digital products delivering personalized marketing at scale or harnessing the power of data and AI to transform their business These missioncritical initiatives arent solved by a single discipline Great digital is a team game it requires seamlessly combining strategy engineering design data science marketing and more Other firms have bolted on these capabilities as digital natives weve built them into our teams from Day 1 The result Top and bottom lines that grow alongside our clients capabilities <span><span>Check out how we have impacted our clients digital portfolios over the years<span><span><span><p> <p><span>In January 2023 WillowTree was acquired by TELUS International Symbol TIXT The combined company brings an unparalleled ability to deliver seamless trusted digitallyenabled experiences across any channel a customer might choose be it mobile apps websites voice skills chatbots email service agents or associates<span><p> <p><b><strong>Location and Flexibility<strong><b><br ><p><p>This role will have the option to be in a <strong>Work From Near Hybrid<strong> capacity based out of one of our offices OR in a <strong>Work From Anywhere Remote<strong> capacity with travel to clients and WillowTree offices expected <p> <p><b><strong>The Opportunity <strong><b> <p><p><span>The <span><strong>VP Business Development <strong><span>role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts This role will largely focus on our Data and AI vertical The VP will ensure that all aspects of account work from strategic development to execution are exceeding client expectations While working with Business Development and Marketing leadership on a combination of product brand market and sales strategies the VP will coordinate new leads field new business opportunities and win new business<span><p> <p><span>WillowTrees Business Development team encompasses a range of skilled professionals that drive innovation and growth on the front lines of client engagement As a team we rally around three distinct areas in the client journey map Prospecting Pursuit and Expansion A few responsibilities across our team include identifying new relationships and opportunities nurturing ongoing relationships with client partners contracting agreements writing proposals pitching our services to prospective clients and more<span><p> <p><b><strong>Responsibilities <strong><b> <p><ul><li><span>Identify target accounts to optimize services and communicate WillowTrees capabilities to clients<span><li> <li><span>Competently articulate product features to successfully implement technology solutions<span><li> <li><span>Youll collaborate with our Solutions Architects and Product teams to craft executivelevel proposals pitches and SOWs for prospective and existing clients<span><li> <li><span>Cultivate and extend existing Clevel relationships with current clients<span><li> <li><span>Youll team up with our delivery leadership to respond to opportunities and teamsell through RFP responses or other types of sales cycles<span><li> <li><span>Advise WillowTrees internal teams on industry and vendor trends to remain wellpositioned to assist our clients<span><li> <ul><p><b><strong>Qualifications <strong><b> <p><ul><li><span>Deep experience in Data Engineering andor AI custom services sales engaging with F5000level client accounts<span><li> <li><span>Experience in netnew client logo acquisition OR crossselling within existing client accounts<span><li> <li><span>Extensive knowledge in AI Machine Learning Machine Learning Ops Data Engineering andor Data Science<br ><span><li> <li><span>Intellectual curiosity about the Data amp AI market and trends<span><li> <li><span>Ability to identify and characterize business issues while demonstrating a nose for value to discern what is important<span><li> <li><span>Maintains the capability to scope and plan underlying analyses that will yield critical answers to the questions at hand Understand the required data to complete the analysis and procure them accordingly Analyze data and translate findings into meaningful insights and recommendations<span><li> <li><span>Ability to communicate effectively and succinctly both verbally and on paper and across all levels of an organization The ideal candidate excels in client relationshipscommunication and possesses the executive presence to influence appropriate senior stakeholders<span><li> <ul><p><b><strong>Bonus Points <strong><b> <p><ul><li><span>Background in Data Engineering or Data Science<span><li> <li><span>Masters Degree in Business Administration<span><li> <ul><p><b><strong>Why WillowTree<strong><b> <p><p>We offer a place to be yourself<p> <p>Our differences both visible and invisible benefit our teams our communities and the products we craft Thats why WillowTree strives to build a team with diverse backgrounds skills and perspectives <strong>Youll work hard here however well balance that with a culture that<strong> <strong>supports your growth and cares <strong>about your wellbeing Were committed to creating an environment of inclusion a place where every Tree can thrive<p> <p>We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits<p> <p><em><span>WillowTree upholds our core values in every aspect of our work We promote safe and inclusive work environments and maintain a drugfree workplace We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Diverse teams build better products We acknowledge that the tech industry especially lacks opportunity for those who are of nontraditional backgrounds and in underrepresented groups In order to create the best products for everyone we know that its important for our team to reflect the diversity of our users and we are committed to being the change we want to see<span><em><p>
VP, Business Development - Consumer
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Mar 10, 2024
<p><b><strong>Who We Are<strong><b> <p><p><span>WillowTree a TELUS International Company partners with the worlds leading brands to help them tackle their thorniest challenges be it launching new digital products delivering personalized marketing at scale or harnessing the power of data and AI to transform their business These missioncritical initiatives arent solved by a single discipline Great digital is a team game it requires seamlessly combining strategy engineering design data science marketing and more Other firms have bolted on these capabilities as digital natives weve built them into our teams from Day 1 The result Top and bottom lines that grow alongside our clients capabilities <span><span>Check out how we have impacted our clients digital portfolios over the years<span><span><span><p> <p><span>In January 2023 WillowTree was acquired by TELUS International Symbol TIXT The combined company brings an unparalleled ability to deliver seamless trusted digitallyenabled experiences across any channel a customer might choose be it mobile apps websites voice skills chatbots email service agents or associates<span><p> <p><b><strong>Location and Flexibility<strong><b><br ><p><p>This role will have the option to be in a <strong>Work From Near Hybrid<strong> capacity based out of one of our offices OR in a <strong>Work From Anywhere Remote<strong> capacity with travel to clients and WillowTree offices expected <p> <p><b><strong>The Opportunity <strong><b> <p><p><span>The <span><strong>VP Business Development <strong><span>role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts This role will largely focus on our Consumer vertical inclusive of CPG Travel Hospitality Retail QSR etc The VP will ensure that all aspects of account work from strategic development to execution exceed client expectations While working with Business Development and Marketing leadership on a combination of product brand market and sales strategies the VP will coordinate new leads field new business opportunities and win new business<span><p> <p><span>WillowTrees Business Development team encompasses a range of skilled professionals that drive innovation and growth on the front lines of client engagement As a team we rally around three distinct areas in the client journey map Prospecting Pursuit and Expansion A few responsibilities across our team include identifying new relationships and opportunities nurturing ongoing relationships with client partners contracting agreements writing proposals pitching our services to prospective clients and more<span><p> <p><b><strong>Responsibilities <strong><b> <p><ul><li><span>Identify target accounts to optimize services and communicate WillowTrees capabilities to clients<span><li> <li><span>Competently articulate product features to successfully implement technology solutions<span><li> <li><span>Youll collaborate with our Solutions Architects and Product teams to craft executivelevel proposals pitches and SOWs for prospective and existing clients<span><li> <li><span>Cultivate and extend existing Clevel relationships with current clients<span><li> <li><span>Youll team up with our delivery leadership to respond to opportunities and teamsell through RFP responses or other types of sales cycles<span><li> <li><span>Advise WillowTrees internal teams on industry and vendor trends to remain wellpositioned to assist our clients<span><li> <li><span>You must have the ability to travel up to 25 for client visits pitches and conferences if based in one of our office locations A higher percentage ~40 of travel will be expected for remote team members to maintain a frequent presence in our office locations <span><li> <ul><p><b><strong>Qualifications <strong><b> <p><ul><li>Deep experience in a digital product professional services agencyconsultancy engaged with F5000level client accounts<li> <li>Balance of both growth strategy project work as well as operational project responsibilities including digital transformation In addition the ideal candidate has had the opportunity to manage teams and multiple work streams<li> <li>Ability to identify and characterize business issues while demonstrating a nose for value to discern what is important<li> <li>Scope and plan underlying analyses that will yield critical answers to the questions at hand Understand the required data to complete the analysis and procure them accordingly Deliver timely zerodefect execution of analysis Leverage quantitative tools for the analytical heavy lifting Analyze data and translate findings into meaningful insights and recommendations<li> <li>Ability to communicate effectively and succinctly both verbally and on paper and across all levels of an organization The ideal candidate excels in client relationshipscommunication and possesses the executive presence to influence appropriate senior stakeholders<li> <ul><p><b><strong>Bonus Points <strong><b> <p><ul><li><span>An engineering or computer science degreebackground<span><li> <li><span>Masters Degree in Business Administration<span><li> <ul><p><b><strong>Why WillowTree<strong><b> <p><p>We offer a place to be yourself<p> <p>Our differences both visible and invisible benefit our teams our communities and the products we craft Thats why WillowTree strives to build a team with diverse backgrounds skills and perspectives <strong>Youll work hard here however well balance that with a culture that<strong> <strong>supports your growth and cares <strong>about your wellbeing Were committed to creating an environment of inclusion a place where every Tree can thrive<p> <p>We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits<p> <p><em><span>WillowTree upholds our core values in every aspect of our work We promote safe and inclusive work environments and maintain a drugfree workplace We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Diverse teams build better products We acknowledge that the tech industry especially lacks opportunity for those who are of nontraditional backgrounds and in underrepresented groups In order to create the best products for everyone we know that its important for our team to reflect the diversity of our users and we are committed to being the change we want to see<span><em><p>
Chief Strategy Officer
Company: WillowTree
Location: Raleigh-Durham, NC
Posted Nov 29, 2023
We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. Supported by a global team of 1,200+ researchers, designers, engineers, data scientists, and marketers, we make strategy real. As the leader of the evolved Strategy practice, you’ll balance your time between select client engagement points and team leadership, business development, and talent acquisition. Diverse teams build better products. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see. Along the way, you’ll work closely with our firm’s C-Suite to articulate, and deliver, what it takes for WillowTree to win in an ever-competitive digital landscape. The combined company brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose - be it mobile apps, websites, voice skills, chatbots, email, service agents, or associates. An opportunity to build a world class strategy practice from the ground up Internal support from some of the best engineering and design teams in the world Opportunity to see their work create real, tangible value out in the world, beyond just a glossy presentation (i.e., a new product coming to market; clients flexing new capabilities) Travel on an as-needed basis, rather than the Monday through Thursday schedule more typical of traditional strategy consulting Dedicated time for thought leadership Chance to flex commercial acumen via pitches and proposals, but with the support of a robust, dedicated commercial enablement team (i.e., we don’t do pitch work in our ‘spare time’) Collegial, team-first environment - working amongst a wide variety of disciplines and more than a few former consultants (e.g., Monitor Group; AT Kearney; Deloitte) Access to over 650+ of the world's most admired brands who are currently clients of TELUS International and WillowTree Responsibilities Manage, lead, and evolve the WillowTree Strategy practice - a critical strategic initiative for the firm, reporting to the CEO Build the practice and the team — bring perspective on structure and shape of the team as we invest in and continue to grow it Identify new areas and client challenges for WillowTree’s strategic advisory services, and methodical approaches to tackling them Tell compelling and inspiring stories through artfully crafted presentations outlining the research, vision, and specific recommendations balanced with business viability and technical feasibility Partner with business development to develop proposals, provide estimations, and prepare pitches Serve as point of contact and escalation for key client stakeholders Evolve the direction of the WillowTree Consulting group, in collaboration with product and marketing leaders across the firm Evolve the WillowTree strategy framework, and develop training modules for the strategy team and others across the business (leveraging outside experts as necessary) Partner with our Marketing department to develop thought leadership on behalf of WillowTree and drive inbound inquiries into the firm Qualifications Extensive consulting experience at a premium management consulting firm leading digital strategy and digital transformation projects for F500 organizations Project experience in product and portfolio management, roadmap prioritization, ROI analysis / financial modeling, org design, M&A due diligence, scenario planning, go-to-market strategy and positioning Conversant in best practices in loyalty, conversion, segmentation, engagement and retention and the ability to translate to a digital context Experience marrying design thinking with business strategy and emerging technologies -- including a deep love of tech and everything it can do 8+ years of prior management experience, embodying a ‘servant leadership’ mindset and approach, managing a team of strategists and consultants Strong storyteller— can direct and lead presentations with senior (C-level) audiences across stakeholders - the CEO, CTO, CMO and CFO Familiarity with the latest advances in marketing technology Deep sense of creativity — oftentimes our clients are looking for inspiration and direction — genuine enthusiasm/creativity in coming up with solutions for brands/clients MBA, undergrad or similar business degree Significant technical background either via a degree or extended exposure Why WillowTree?
Growth Engineer (Poatek - Brazil applicants)
Company: WillowTree
Location: Remote
Posted Dec 13, 2023
Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. For more information on how we use your information, see our Privacy Policy. Looker), and advanced reporting Demonstrated ability to successfully develop and lead multi-phase projects with a cross-functional group of stakeholders across the client organization Strong consultative skills, including exceptional written and verbal communication, in a client-facing technical, strategic, or account manager role Proven success leading diverse teams to deliver on project work while mentoring colleagues to develop their own professional skills Advanced knowledge of data-driven marketing best practices: audience segmentation, personalization, retargeting, automation, etc. Responsibilities Conduct discovery engagements to determine a client’s optimal marketing tech stack and architecture Lead complex business/technical integrations across a variety of client apps and MarTech tools including CDP, CEP, CRM, MMP, product analytics, and loyalty. Create technical documentation for engineers that outlines and communicates specific project needs by sprint in accordance with agile frameworks Drive ongoing client success and satisfaction, by determining the scope of various engagements, communicating regularly with various stakeholders, and learning business goals and technology infrastructure Train clients on how to use their mobile growth stack to its fullest potential and advising on technical and operational best practices Manage ongoing marketing service engagements, outcomes-based analytics, and data reporting to demonstrate ROI for clients Calibrate technology platforms to align with business metrics, including audience segmentation, analytics dashboards, email automation, and more Resolve a wide range of customer needs from basic education to technical enablement to tactical operations Develop relationships with mobile technology vendors to foster strong partnerships and develop customized solutions for clients Qualifications Deep expertise in the design, implementation, integration, and maintenance of best practices and ideal architecture for a company’s MarTech stack EITHER a Masters Degree in engineering, computer science, information technology, marketing, or other closely related fields with 2+ years of experience OR a Bachelor's Degree with 3+ years of experience OR 6+ years of professional experience in a relevant position Advanced knowledge of various growth tools across the MarTech landscape, such as Braze, Adobe Experience Platform, Marketo, Segment, mParticle, Branch, Appsflyer, Amplitude, Salesforce Marketing Cloud, and Punchh Experience with data planning, orchestrating client data, integrating with data warehouses (e.g. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing those information with us. Why Poatek?What We Offer: Be part of an innovative consultancy with a human-centered and culture with opportunities for ownership and professional growth Competitive salary and benefits package (annual bonus) Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe Collaborative work environment that encourages continuous learning and professional development (including English classes and support in national and international courses) Flexible work hours and autonomy Voucher for health activities, food allowance, in-office snacks, drinks, and games If you love IT as much as we do, we look forward to meeting you! Occasional travel for on-site client visits will be expected in this role, typically around 3-5 days per quarter, though frequency varies by client engagement. Your recommendations and strategies will play an integral part in the end-to-end creation, evolution, and enablement of personalized user experiences within the world’s best digital products.
VP, Business Development - Data & AI
Company: WillowTree
Location: Remote
Posted Mar 10, 2024
WillowTree, a TELUS International Company, specializes in helping leading brands with digital product launches, personalized marketing, and data/AI transformations. They combine various disciplines like strategy, engineering, design, data science, and marketing. The company was acquired by TELUS International in January 2023, enhancing its ability to deliver seamless, trusted, digitally-enabled experiences across multiple channels. The VP, Business Development role focuses on key strategic and prospective accounts, primarily in the Data and AI vertical. Responsibilities include identifying target accounts, crafting proposals, nurturing client relationships, and collaborating with internal teams on strategies. Qualifications include deep experience in Data Engineering/AI custom services, extensive knowledge in related fields, and strong communication skills.