Jobs at Wise
323,153 open positions
Associate Controller - North America
Company: WISE
Location: Austin, TX
Posted Mar 19, 2024
Wise is hiring an Associate Controller for North America to assist in growing finance capabilities, ensuring compliance with local accounting, regulatory, and tax requirements. The role involves working with various teams to deliver compliant and accurate reporting, compile financial reports, support with ad-hoc requests, and help with regulatory examinations and financial audits. The position offers autonomy, skill development, international exposure, and a competitive benefits package.
Fraud Prevention Team Lead
Company: WISE
Location: Austin, TX
Posted Mar 18, 2024
Wise is a global technology company aiming to simplify international money transfers. The Fraud team, a passionate group of crime fighters, is seeking a Team Lead to empower their team, drive large-scale initiatives, and solve impactful problems. The role involves liaising with relevant departments, partnering with third parties, and developing fraud prevention metrics. The ideal candidate should have analytical skills, be detail-oriented, and have a strong focus on customer outcomes. Wise values diversity, equity, and inclusion, fostering an international team environment.
Card Dispute and Chargeback Agent
Company: WISE
Location: Austin, TX
Posted Mar 15, 2024
<p><b>Company Description<b> <p><p>Wise is a global technology company building the best way to move and manage the worlds money Min fees Max ease Full speed<p> <p><br >Whether people and businesses are sending money to another country spending abroad or making and receiving international payments Wise is on a mission to make their life easier and save them money<p> <p><br >As part of our team you will be helping us create an entirely new network for the worlds money For everyone everywhere More about our mission<p> <p><b>Job Description<b> <p><p><strong>Our Card Dispute and Chargeback team is one of the frontiers of the exciting Wise world helping our customers recover the cost of their problematic transactions making sure we stay compliant with the card scheme and the relevant regulations and pushing our partners to excel with us<strong><p> <p><strong> <strong><p> <p><strong>Our aim is to constantly improve our disputes and chargeback operations supporting Wise mission while offering the best possible experience to our customers We also work in close collaboration with our Card Fraud Team and our Dispute and Chargeback Team from the merchant side of Wise helping each other to navigate at best in the domain and keeping our customers constantly in mind <strong><p> <p><br ><p><p><strong>Our Card Dispute and Chargeback team is spread across our Austin Budapest Kuala Lumpur and Tallinn offices and we are now looking for a new agent in Austin to bring their impact to our mission<strong><p> <p><strong>The start date for this position is April 22 2024<strong><p> <p><strong>What youll get to do<strong><p> <p><br ><p><ul><li> <p><strong>Deep dive into customers disputes and take appropriate actions <strong><p> <li> <li> <p><strong>Process card chargebacks and provide required information to our partners and the card scheme <strong><p> <li> <li> <p><strong>Learn and understand the relevant regulations and guidelines <strong><p> <li> <li> <p><strong>Provide world class support to our customers via email and phone if needed in order to solve a dispute <strong><p> <li> <li> <p><strong>Work with our dedicated developers to identify and support improvements<strong><p> <li> <li> <p><strong>Report when appropriate to partners card schemes and authorities <strong><p> <li> <ul><p><strong> <strong><p> <p><br ><br ><br ><br ><p> <p><b>Qualifications<b> <p><ul><li><strong>Previous experience with disputes or compliance<strong><li> <li> <p><strong>Some experience being part of a driven high performing team<strong><p> <li> <li> <p><strong>Punctuality independence and proactivity <strong><p> <li> <ul><ul><li> <p><strong>Strong attention to detail<strong><p> <li> <li> <p><strong>Tolerance for routine but also an ability to keep up with the fast changes in the card payments industry<strong><p> <li> <li> <p><strong>Some experience handling independent parts or entire projects<strong><p> <li> <li> <p><strong>Fluency in English is a must<strong><p> <li> <li> <p><strong>Nice to have Portuguese language skills<strong><p> <li> <ul><p><br ><p> <p><strong>It would be nice if you have<strong><p> <p><br ><p><ul><li> <p><strong>Experience working within a crossoffice team <strong><p> <li> <li> <p><strong>Experience within card issuing acquiring institutions or merchants in Wise included <strong><p> <li> <ul><ul><li> <p><strong>Some experience working with regulatory or product compliance<strong><p> <li> <ul><p><b>Additional Information<b> <p><ul><li><strong>Click here to see the benefits we offer<strong><li> <ul><p><br ><p><ul><li><strong>Click here to learn more about careers in Compliance at Wise<strong><li> <ul><p><br ><strong>LIHybrid<strong><p> <p><strong>BIHybrid <strong><p> <p><strong>LICL1<strong><p> <p><p> <p>For everyone everywhere Were people building money without borders without judgement or prejudice too We believe teams are strongest when they are diverse equitable and inclusive<p> <p>Were proud to have a truly international team and we celebrate our differences<br >Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers<p> <p>If you want to find out more about what its like to work at Wise visit WiseJobs<p> <p>Keep up to date with life at Wise by following us on LinkedIn and Instagram<p>
Sanctions Advisory Senior Manager
Company: WISE
Location: New York City, NY
Posted Mar 20, 2024
Wise is seeking a Sanctions Advisory Compliance Manager to join their FinCrime Oversight team. The role involves developing and implementing a sanctions risk framework, collaborating with in-house teams, and representing Wise in discussions with regulators and bank partners. The ideal candidate should have proven experience in a sanctions advisory role within the financial services industry, strong subject matter expertise of OFAC financial sanctions regimes, and excellent communication abilities.
Global Due Diligence Agent
Company: WISE
Location: Austin, TX
Posted Mar 20, 2024
Wise is a global company that values diversity, equity, and inclusion. They have an international team and celebrate differences. They believe inclusive teams are crucial for respect, empowerment, and career progression. They invite potential employees to learn more about working at Wise on Wise.Jobs and follow them on LinkedIn and Instagram for updates.
Python Data Scientist/Analyst
Company: The Wise Seeker
Location: USA
Posted Apr 07, 2024
The Wise Seeker is seeking a Python Data Scientist/Analyst for a permanent remote position in the USA. The role involves writing Python code, analyzing data, and communicating findings to stakeholders. The ideal candidate should have a degree in Engineering or Computer Science, at least 2 years of relevant experience, and strong data analytic and communication skills.
Test Lead Manager
Company: The Wise Seeker Services
Location: Spain
Posted Mar 29, 2024
The Wise Seeker is seeking a Lead Manager for a remote position in Spain. The ideal candidate should have experience in Gravity projects, proficiency in Confluence, JIRA, and JIRA Xray, and excellent communication skills. A Master's degree in QA Methodologies and fluency in English are required. The role involves leading the testing strategy, collaborating with stakeholders, defining testing objectives, and managing incidents. The job offers a permanent contract, office working hours, a salary of €42000 annually, and the possibility to work remotely.
Sales Coordinator
Company: WISE
Location: Austin, TX
Posted Mar 15, 2024
<p><b>Job Description<b> <p><p><strong>Sales Coordinator Wise Platform<strong><p> <p><strong>$80000110000 + RSU + Benefits<strong><p> <p><strong>Meet Wise Platform <strong><p> <p>Were looking for a Sales Coordinator who is passionate about the Wise mission money without borders Youll be a part of the Wise Platform team helping deliver world class payment service solutions to our partners and their customers powered by the Wise infrastructure <p> <p>Weve launched partnerships globally with the likes of Google Pay Aspire Xero and Mandiri and today have 70+ global banks and platforms connected and powered by Wise Platform Were looking for a sales individual with a track record of experience working withselling to Banks and Global Businesses in North America to help take Wise and Wise Platform integrated partnerships to the next level with the most senior banks and global enterprises in the region <p> <p><strong>About the Role<strong><br >As a Sales Coordinator you will play a pivotal role in supporting the success of our sales team by actively engaging in live opportunities and working on global initiatives to enhance our sales processes Your focus will be on tasks such as datafocused presentations tailoring pitchdecks RFP submissions working with crossfunctional teams ensuring alignment on deal timelines and more Your efforts will directly impact our ability to sell better quicker and larger deals<p> <p><strong>Your Mission <strong><p> <ul><li> <p>Creating sales collateral crafting compelling messaging collaborating closely with product and presales teams and coordinating deal timelines to ensure internal alignment<p> <li> <li> <p>Support the sales team on live opportunities by assisting in tasks such as creating datafocused presentations tailoring pitchdecks and participating in RFP submissions <p> <li> <li> <p>Collaborate with the wider sales operations team to impact global initiatives adding resources and tools to empower selling individuals for more effective efficient and successful deals<p> <li> <ul><p><strong>About You <strong><p> <ul><li> <p>13 years of experience in a sales role at a bank or fintech company<p> <li> <li> <p>Experience as part of a team selling to financial institutions and global enterprises<p> <li> <li> <p>Able to extract and translate raw data into actionable insights and strategic recommendations for stakeholders <p> <li> <li> <p>Have a keen eye for detail and an ability to discern key trends outliers and correlations facilitating informed decision making processes <p> <li> <li> <p>Excellent communication and interpersonal skills<p> <li> <li> <p>Selfmotivated and able to work independently with minimal supervision<p> <li> <li> <p>Detailoriented and organised with the ability to manage multiple tasks simultaneously<p> <li> <li> <p>A proactive and creative thinker who can contribute fresh ideas to the team<p> <li> <ul><p><strong>Some Extra Skills That Would Be Awesome <strong><p> <ul><li> <p>Knowledge of CRM software eg Salesforce <p> <li> <li> <p>Knowledge of of Looker and extrapolating data from the tool<p> <li> <ul><p><b>Additional Information<b><br ><p><p><p> <p>For everyone everywhere Were people building money without borders without judgement or prejudice too We believe teams are strongest when they are diverse equitable and inclusive<p> <p>Were proud to have a truly international team and we celebrate our differences<br >Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers<p> <p>If you want to find out more about what its like to work at Wise visit WiseJobs<p> <p>Keep up to date with life at Wise by following us on LinkedIn and Instagram<p>
Head of Product Compliance
Company: WISE
Location: New York City, NY
Posted Mar 19, 2024
Wise, a global technology company, is seeking a Head of Product Compliance for North America. This role involves leading a team to ensure new products and services adhere to regulatory requirements while growing Wise's presence in the U.S. and Canada. The ideal candidate will have a deep understanding of financial regulations, strong leadership skills, and the ability to communicate effectively with product teams and regulators. Wise offers a range of benefits including RSUs, self-development budget, comprehensive insurance, hybrid working model, and generous time off.
Recruitment Coordinator - Contract
Company: WISE
Location: Austin, TX
Posted Mar 22, 2024
Wise is seeking a Recruitment Coordinator for a 12-month fixed-term contract in Austin, Texas. The role involves providing exceptional support to the recruitment team, managing interview schedules, processing candidates, and improving recruitment processes. The ideal candidate should have at least 1 year of relevant experience, strong communication skills, be organized, and have a solution-oriented mindset. Key benefits include a competitive salary, hybrid working model, comprehensive insurance, generous PTO, and a 401k match. Wise values diversity, equity, and inclusion, and encourages growth through an open feedback culture.
Customer Support Associate (Spanish Speaker)
Company: WISE
Location: Austin, TX
Posted Mar 15, 2024
<p><b>Company Description<b> <p><p>Wise is a global technology company building the best way to move and manage the worlds money Min fees Max ease Full speed<p> <p>Whether people and businesses are sending money to another country spending abroad or making and receiving international payments Wise is on a mission to make their life easier and save them money<p> <p>As part of our team you will be helping us create an entirely new network for the worlds money For everyone everywhere More about our mission<p> <p><b>Job Description<b> <p><p>Were looking for passionate bilingual Spanish and English speaking Customer Support Associate to join our team in Austin Texas Youll play a key role in helping our customers have a great experience with Wise as the link between our customers and internal teams<p> <p>Heres how youll be contributing to the Customer Support team<p> <ul><li>Help customers have the best experience possible with our product by showing empathy and patience and being resilient when needed<li> <li>Support customers by communicating with them via emails phone calls and chats<li> <li>Demonstrate flexibility Youll be covering a variety of shifts we work when our customers need us the most including early mornings day times afternoons late evenings weekends and public holidays as per business demand PS We make our schedules in advance so youll be able to plan your time accordingly<li> <li>Go above and beyond the call of duty solve problems working together with other teams<li> <li>Grow through mentoring and working with other teams developing your skills and figuring out how to have an impact on our customers<li> <ul><p><b>Qualifications<b> <p><ul><li>Your <strong>verbal and written English and Spanish skills are excellent<strong> communicating difficult concepts in an easy to understand way comes naturally to you<li> <li>Youre<strong> flexible and adaptable<strong> open to working days evenings and weekend shifts as well as public holidays<li> <li>Youre<strong> organized<strong> Youre methodical in your approach with a solutionoriented mindset and the ability to multitask Your lead will help you develop and remove blockers if they can but they wont stand over your shoulder Your lead is entrusting you with the autonomy to meet and exceed your performance metrics and also deliver a great customer experience<li> <li>Youre <strong>cool under pressure<strong> You take charge in challenging situations and you keep your composure if things get tense a fastpaced everchanging environment is where you thrive<li> <li>Youre able to work in a<strong> fastpaced everchanging environment<strong> you understand that change is needed to both grow and learn but also work more efficiently and youre ready to start a career in a global company<li> <li>Youre a <strong>teamplayer<strong> Youre straight up and honest Youre able to own up to your mistakes and you follow through when you say you will <strong>Most importantly<strong> you understand that having a great working culture is everyones responsibility so you treat everyone with respect you always give a helping hand and you let our values guide you<li> <li>Youre <strong>growthoriented<strong> You understand that an open feedback culture is there to help you grow You crave information and love learning new things You challenge ideas not people You see every challenge as a learning opportunity and youre adaptable learning new systems and processes quickly<li> <li>Youre <strong>technically inclined<strong> Youre quick behind the keyboard with a typing speed of <strong>at least 35 wordsperminute <strong>and you can learn new software and systems quickly Knowledge of CRM tools like Zendesk Twilio or similar that support chat phone and email channels would be helpful<li> <li><strong>Youre ideally someone who has worked in customer support before <strong>preferably in banking or finance but <strong>were willing to work with the right person<strong> whatever your experience Were looking for genuine people who work hard and love helping others so if that sounds like you tell us why youre a great fit<li> <li>Youve got at least a high school diploma or GED equivalent<li> <ul><p><b>Additional Information<b> <p><ul><li>Must be fluent in both English and Spanish speaking reading and writing<li> <li>You must already be legally authorized to work in the US We cannot support visas for this role <li> <li>This is not a remote position this is a fulltime hybrid position located in Austin Texas<li> <li>Click here to learn more about the benefits that we offer at Wise<li> <ul><p>LIHybrid<br >BIHybrid<br >LICM1<p> <p><p> <p>For everyone everywhere Were people building money without borders without judgement or prejudice too We believe teams are strongest when they are diverse equitable and inclusive<p> <p>Were proud to have a truly international team and we celebrate our differences<br >Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers<p> <p>If you want to find out more about what its like to work at Wise visit WiseJobs<p> <p>Keep up to date with life at Wise by following us on LinkedIn and Instagram<p>
Senior Engineer - Austin
Company: WISE
Location: Austin, TX
Posted Apr 12, 2024
Wise, a rapidly growing Fintech, is seeking a Senior Engineer with experience in microservices and testing to join their team in Austin. The role involves improving productivity in the Engineering organization, leading cross-team efforts, and creating company-wide tools. The ideal candidate should be passionate about helping others, have a deep understanding of Continuous Delivery strategies, and possess strong communication skills. The company offers a competitive salary, RSU's, benefits, and a flexible work environment.