Jobs at Writer
179,689 open positions
Partner lead, GSIs
Company: Writer
Location: San Francisco, CA
Posted Sep 23, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! This role reports to our Head of Sales Partnerships. &129464;&127995;‍&9792;&65039; Your responsibilities Build relationships and buy-in at the highest executive levels at large GSIs, and gain their commitment to a partnership with Writer Develop and drive GTM strategy with partners Navigate complex GSIs and drive widespread exposure and enablement across the firm Identify and develop new strategic partnerships for WriterEnable partners to accelerate the size and speed of enterprise-level agreements Contribute meaningfully to our larger GSI partner strategy&11088;&65039; Is this you? 7+ years of Business Development/Partnerships/Consulting/Strategic Sales at an Enterprise software company or large GSI &8203;&8203;Proven success in establishing and driving partner initiatives and relationships with consulting/advisory, managed services, or large systems integrators. Experience working with high-level executives at GSIs to achieve 6-7+figure deals.Start-up experience or success in adapting to a rapidly changing, ambiguous start-up environment.Ability to lead cross-functional teams and collaborate effectively both internally and externally. Data-driven, with a drive to test, analyze, and optimize for short and long-term success.&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&127970; We have a light-filled office in Union Square in San Francisco that's modern, beautifully furnished, and fully stocked. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe've been distributed since day 1, and our distributed processes and rituals are long-engrained.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. Team members in the Bay area use it when they want to work from an office, and our teams schedule quarterly offsites in-person in SF.&128208; About this roleEnterprise adoption of AI is hard, creating a massive need for generative AI strategy and implementation services from GSIs (Global Systems Integrators). We’re looking for an experienced partner manager to join Writer and help us build our partnerships channel, develop and manage our early GSI partnerships and maximize sales opportunities with these partners. This highly strategic and cross-functional role will focus on developing new and managing our early GSI partnerships. You'll collaborate closely with marketing, sales and customer success to drive new logo and expansion revenue opportunities; and with marketing to build robust co-marketing strategies with our partners. We're first principles thinkers, and those principles guide our product and GTM decisions. We're a diverse group on multiple dimensions, and we share that with each other.We challenge.
Enterprise customer success manager
Company: Writer
Location: San Francisco, CA
Posted Sep 24, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSA/HSACompetitive parental leave policy (parents actually work here! It’s our vision for Writer, and our customers’ vision for their teams. You know how to motivate, unblock and overcome barriers to large, transformational changeAn ability to make the complex simpleKnowledge of editorial processes or working with Content Marketing, Technical Writing or UX teams a real plusAnd:Proactive communication skills, both sync and asyncIntrinsically motivated: you set the highest possible bar for what you build, write, shipIncredibly curious and an active listenerA great presenterA genuine leaderA connection to our mission of Great writing for everyoneA natural affinity to our values of Connect, Challenge, Own&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. Our Product is adopted across an Organization so we need someone who’s comfortable in a complex customer relationship environment navigating many relationships, project managing deliverables and driving value across their business.As our fourth customer success manager, you’ll be on the ground-floor helping us build processes for onboarding, adoption, and retention. Our NRR is +130%, and GRR is +95%, so you’ll be starting from a great foundation.You'll be reporting to the VP Customer Success and be working very closely with our other customer success managers in building a World Class CS org.&129464;&127995;‍&9792;&65039; Your responsibilitiesAct as the single point-person for customers; creating, owning and driving their overall success planDevelop expertise as an advisor of best practices in developing on brand content at scaleMeticulously project manage programs that will help customers drive adoption, business value and expand usage of WriterOwn the full customer renewal process, including forecasting, negotiating, and proposal creating.Be accountable to Gross and Net dollar retention rate targets for your customersWork collaboratively with Sales and introduce opportunities for revenue growth, cross-sell and upsellDevelop new and existing relationships across your customers to ensure we’ve strengthened our partnership and created new advocates across the customer’s organizationProduce and then “processify” decks, Looms, and emails that help your customers onboard, adopt, and expand usage of Writer at scale Collect and share insights that help Product identify both scalable and unscalable ways to educate and activate the user base on the productAnalyze product usage data to provide deeper insights to customer champions, and smarter understanding of customer adoption and value opportunities&11088;&65039; Is this you?5+ years in a CSM role in Enterprise B2B SaaSExperience carrying and regularly exceeding a GRR and NRR target, including full ownership of the RenewalExperience in deepening adoption within a team as well as introducing a product across many teams in an organizationExperience managing and building relationships across multiple stakeholder levels, including C Level Experience in the art of Change Management. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Team members in the Bay area use it when they want to work from an office, and our teams schedule quarterly offsites in-person in SF.&128208; About this roleGreat writing, for everyone. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&127970; We have a light-filled office in Union Square in San Francisco that's modern, beautifully furnished, and fully stocked. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe've been distributed since day 1, and our distributed processes and rituals are long-engrained.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours.
Enterprise business development rep
Company: Writer
Location: San Francisco, CA
Posted Sep 23, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&127970; We have a light-filled office in Union Square in San Francisco that's modern, beautifully furnished, and fully stocked. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe've been distributed since day 1, and our distributed processes and rituals are long-engrained.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. Poorly written emails = not a good look.A self-starter with an experimental mindset - there's no playbook, so we need your help building it!Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. We're first principles thinkers, and those principles guide our product and GTM decisions. We're a diverse group on multiple dimensions, and we share that with each other.We challenge. Team members in the Bay area use it when they want to work from an office, and our teams schedule quarterly offsites in-person in SF.&129464;&127995;‍&9792;&65039; Your responsibilitiesGenerate pipeline from ideal customer profile accounts by thoughtfully and creatively reaching out to engage target personasFind creative ways to engage prospects and potential buyers that fit our ICPConstantly finding ways to automate and improve processes and gain efficiencyResearch key accounts' initiatives to help develop a "hypothesis of value"Set meetings for the Sales team when a lead reaches a qualified stageStrategize and execute on multi-touch account-based campaigns in partnership with Marketing and Sales...and yes, maintain accurate info in Salesforce to help us scale what works!&11088;&65039; Is this you?Demonstrable success exceeding outbound pipe gen goals in a B2B SaaS startup environmentGenuinely excellent written communication skills - everyone says that, we but we sell to great writers, so we mean it. Building a company that achieves escape velocity is hard work.
Account executive, mid-market
Company: Writer
Location: San Francisco, CA
Posted Sep 18, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe're a low-meeting (< 4 hours/week for most people) culture, with 1-2 weeks a quarter that are totally meeting-free.We've been distributed since day 1, and our distributed processes and rituals are long-engrained.There's low overhead, and projects are single-threaded.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture. You'll be reporting to our Head of Sales.&129464;&127995;‍&9792;&65039; Your responsibilitiesDevelop a deep understanding of our users and why they are exploring WriterBecome a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where neededBecome an expert in the wide range of use cases in which Writer can drive business transformation across different industriesQualify inbound leads and guide them through the evaluation processGenerate pipeline from ICP accounts via value-driven outboundingGuide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensusCollect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the productLead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)&11088;&65039; Is this you?5+ years in a B2B SaaS closing role focused on midmarket (1k+ employees); extra points for experience selling to leadership in marketing, brand, productDemonstrable, consistent performance meeting and exceeding quotaExperience helping prospects build a business case to secure executive sponsorshipExperience with value-based selling (but still know the product almost as well as CS &129299;)Experience working with legal, security, and/or procurement teams to win dealsStrong written and verbal communication skillsStrong sales process: you are thoughtful about how to make sales repeatable for yourselfComfortable asking the tough questions, working cross-departmentally, and working under high pressureRecord of building strong and lasting customer relationshipsExtremely organized and self-motivated; a detailed note-takerKnowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. We're a diverse group on multiple dimensions, and we share that with each other.We challenge. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&128208; About this roleWe’re looking for a collaborative and builder-oriented midmarket sales rep experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.Your objective will be to help convert midmarket prospects (1k-6k FTE) who are active in our trials or who request a sales demo from our website or within our product. If you like helping turn dirt paths into smooth roads, now is the perfect time to join.&129299; What we're likeWe connect.
Account executive, mid-market
Company: Writer
Location: San Francisco, CA
Posted Sep 18, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&127970; We have a light-filled office in Union Square in San Francisco that's modern, beautifully furnished, and fully stocked. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture. You'll be reporting to our Head of Sales.&129464;&127995;‍&9792;&65039; Your responsibilitiesDevelop a deep understanding of our users and why they are exploring WriterBecome a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where neededBecome an expert in the wide range of use cases in which Writer can drive business transformation across different industriesQualify inbound leads and guide them through the evaluation processGenerate pipeline from ICP accounts via value-driven outboundingGuide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensusCollect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the productLead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)&11088;&65039; Is this you?5+ years in a B2B SaaS closing role focused on midmarket (1k+ employees); extra points for experience selling to leadership in marketing, brand, productDemonstrable, consistent performance meeting and exceeding quotaExperience helping prospects build a business case to secure executive sponsorshipExperience with value-based selling (but still know the product almost as well as CS &129299;)Experience working with legal, security, and/or procurement teams to win dealsStrong written and verbal communication skillsStrong sales process: you are thoughtful about how to make sales repeatable for yourselfComfortable asking the tough questions, working cross-departmentally, and working under high pressureRecord of building strong and lasting customer relationshipsExtremely organized and self-motivated; a detailed note-takerKnowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe've been distributed since day 1, and our distributed processes and rituals are long-engrained.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. Team members in the Bay area use it when they want to work from an office, and our teams schedule quarterly offsites in-person in SF.&128208; About this roleWe’re looking for a collaborative and builder-oriented midmarket sales rep experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.Your objective will be to help convert midmarket prospects (1k-6k FTE) who are active in our trials or who request a sales demo from our website or within our product. We're a diverse group on multiple dimensions, and we share that with each other.We challenge.
Account manager, mid-market
Company: Writer
Location: San Francisco, CA
Posted Sep 20, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! You’ll need to be able to map complex organizations to identify where Writer could add value, break into new lines of business, understand our customers’ objectives to tie what we do to business value, and have an evangelistic spirit.Your positivity, sense of curiosity, business acumen, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. You’re comfortable finding solutions wherever they are available, living in the ambiguous, and helping ideate on and document new processesKnowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a builder mentality, this is the role for you.You'll be reporting to our Director of Mid-Market Sales.&129464;&127995;‍&9792;&65039; Your responsibilitiesBecome an expert in the wide range of use cases in which Writer can drive business transformation across different industriesMap complex organizations to identify the most promising areas of focusDemonstrate how generative AI can further leaders’ most important business initiativesDevelop a deep understanding of our users and why they are exploring WriterBecome a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where neededGuide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensusLead champions through their internal budgeting, legal, security, and procurement processes&11088;&65039; Is this you?6+ years in a B2B SaaS closing role, currently focused on 1000+ FTE companies; extra points for experience selling to leadership in marketing, product, IT at Fortune 500 companies.Proven ability to successfully cross-sell and expand within large accounts.Ability to map accounts and proactively drive self-sourced expansion by initiating evaluations with departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AIDemonstrable, consistent performance meeting and exceeding quotaExperience helping prospects build a business case to secure executive sponsorshipExperience with value-based selling (but still know the product almost as well as CS &129299;)Experience working with legal, security, and/or procurement teams to win dealsStrong written and verbal communication skillsStrong sales process: you're thoughtful about how to make sales repeatable for yourselfComfortable asking the tough questions, working cross-departmentally, and working under high pressureRecord of building strong and lasting customer relationshipsExtremely organized and self-motivated; a detailed note-takerSelf-starter; we’re well ahead of most companies at our stage, but we’re still building parts of the plane as we fly it. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe're a low-meeting (< 4 hours/week for most people) culture.We've been distributed since day 1, and our distributed processes and rituals are long-engrained.There's low overhead, and projects are single-threaded.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&128208; About this roleEvery company grows differently, and we grow when we help our customers identify how generative AI can transform their business.As one of our first Mid-Market AMs, you’ll drive expansion by initiating evaluations with our current customers/prospects focusing on departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI. We're a diverse group on multiple dimensions, and we share that with each other.We challenge.
Technical account manager
Company: Writer
Location: San Francisco, CA
Posted Sep 23, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! If you have a builder mentality, this is the role for you.You'll be reporting to our VP of Customer Success.&129464;&127995;‍&9792;&65039; Your responsibilitiesSupport Customer Success and Account Management team and work with an assigned group of customers to scope use-cases that need to be supported by a customized solution, validate the technical feasibility, and then own the implementation. Scope the customer’s business and technical needs, including quantifying the existing problems, understanding their tools, workflows, data structure, and integration points to deliver incredible contentOwn the creation of custom templates, deployment of our Knowledge Graph capabilities and act as the technical resource for customers to leverage our APIs Communicate limitations and propose solutions, including their scope, resource needs, and projected timelinesDevelop and maintain a deep understanding of the Writer solutions, the broader AI and LLM landscape, as well as our customer’s ecosystem so you can offer prescriptive solution recommendationsWork closely with Engineering to QA the outputs from the implementation, calibrate, and iterate until we have an optimal output Develop new processes, systems and workflows to reduce time to value for our customersEnsure we have collateral, documentation and processes to support our customers in their technical integration needs Communicate the voice of the customer back to our Product and Engineering teams so we can make, relevant enhancements to our product&11088;&65039; Is this you?5+ years of technical roles in SaaS including 3+ years of experience in solutions architect or technical account management role Experience managing a customer book of businessHave worked with Fortune 500 customers for a high growth, B2B SaaS companyExperience with generative AI and prompt engineering is a huge plusExperience working with APIsNice-to-have: Python chopsAn excellent communicator and collaborator, able to take complex technical concepts and translate to practical business language for non-technical audiencesHighly versatile, can lead a discovery session with multiple stakeholders up to a CIO level, uncovering use cases and business pain, while also being able to have the technical acumen to address complex technical hurdlesBusiness outcome oriented: a laser focus on delivering solutions that create meaningful business resultsTenured problem solver, able to identify the root cause of issues and work collaboratively to resolve An excellent collaborator, with experience working alongside account teams to drive towards custom results in a coordinated and unified manner.&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. Team members in the Bay area use it when they want to work from an office, and our teams schedule quarterly offsites in-person in SF.&128208; About this roleEvery company grows differently, and we grow when we help our users write better, faster. As a Technical Account Manager, your objective will be to partner with your customers to support them in uncovering, and then creating solutions to serve their business needs, including creating custom templates and working through our APIs. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&127970; We have a light-filled office in Union Square in San Francisco that's modern, beautifully furnished, and fully stocked. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe've been distributed since day 1, and our distributed processes and rituals are long-engrained.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. Success will mean a meaningful increase in the number of customers actively leveraging these solutions in high impact ways.You will work alongside your account partners, including a CSM and Implementation Manager, as the technical resource on account to support the adoption and realization of value for our largest customers.Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. We're first principles thinkers, and those principles guide our product and GTM decisions. We're a diverse group on multiple dimensions, and we share that with each other.We challenge.
GTM data & integrations lead
Company: Writer
Location: San Francisco, CA
Posted Sep 18, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! First migrate, then maintain our business intelligence instance and ensure end users have the metrics and dashboards they need to manage the businessEmpower analysts to do ad-hoc analysis using data notebooks by creating reliable, trustworthy data sourcesInstill a data-informed culture via trainings and enablement for end usersDesign, build, and steward a data strategy that balances standardization/centralization with velocity/self-serve access to dataDesign a continuous development and deployment process that allows multiple people can commit changes to our codebase without creating conflicts or errors&11088;&65039; Is this you?7+ years of experience working with enterprise-grade SaaS integrations and data stacksDeep understanding of the modern data stack and best practices for driving highly efficient data teams (git, dbt, ELT, reverseETL, datawarehouses)Experience with tools like Fivetran, Hightouch, dbt, Stitch, or equivalentAdvanced experience using SQLAdvanced experience with a BI tool like Looker, Mode, Thoughtspot, PowerBI , or Google Data StudioAdjusted to the new realities of team-building for SaaS companies- lean teams, with high velocity, empowered by tools to drive maximum efficiency and outputSalesforce Apex and Python experience a plusANDExcellent project management, able to juggle multiple priorities, prioritize and create the right accountabilities for successProactive communication skills, both sync and asyncIntrinsically motivated: you set the highest possible bar for what you build, write, shipExperience managing and building relationships across multiple stakeholder levels, including C LevelIncredibly curious and an active listenerExcellent problem solving skillsA genuine leaderA connection to our mission of Great writing for everyoneA natural affinity to our values of Connect, challenge, own&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. Every day. The GTM data and integrations lead will be instrumental in creating a scalable, resilient data infrastructure that allows us to zoom out and see trends across our business while also allowing us to zoom in to a single user to understand how to best support them. This is a new role at Writer, so we’re looking for someone who can both plan for the future and execute for the present. &129464;&127995;‍&9792;&65039; Your responsibilitiesManage all data integrations and pipelines across GTM & product usage data (partnerships, marketing, CS, sales, finance, product) using ELT and reverse ETL toolsMaintain data models that operate as our source of truth for business metricsProactively monitor for irregularities within our data pipelines and have a streamlined communication and mitigation playbookWork closely with the engineering, product, design (EPD) teams to ensure that product data pipelines are synchronized with production-level databases. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We want our internal GTM teams to understand how customers use our products so that we can best adapt our strategies, support, and services to deliver great customer experiences and amazing business results. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe're a low-meeting (< 4 hours/week for most people) culture, with 1-2 weeks a quarter that are totally meeting-free.We've been distributed since day 1, and our distributed processes and rituals are long-engrained.There's low overhead, and projects are single-threaded.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&128208; About this roleOur customers use our products.
Paid marketing manager
Company: Writer
Location: San Francisco, CA
Posted Sep 24, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. The ideal candidate will have a proven track record of success in paid marketing for rapid growth stage b2b SaaS companies, and will be able to develop and execute strategic marketing campaigns that drive new leads, pipeline, and revenue.&129464;&127995;‍&9792;&65039; Your Responsibilities:Develop and execute paid marketing campaigns across a variety of channels, including SEM, paid social, and display.Manage and optimize our paid digital campaigns for key audiences to maximize engagement and ROI.Ensure paid campaigns are always pacing towards our monthly budget and ROI goals.Partner with content and product marketing teams to ensure campaigns are aligned from a messaging and positioning standpoint.Collaborate with marketing operations to track and measure the performance of each campaign, and identify opportunities for improvement.Work with the Sales Development team to ensure proper follow up on leads and opportunities generated through digital campaigns.&11088;&65039; Is this you?5+ years of experience in B2B SaaS paid marketing.Strong understanding of paid marketing channels and strategies (ex: LinkedIn, Facebook, Instagram, Twitter, Threads, Reddit, Display).Proven track record of success in driving leads, pipeline, and revenue.Experience working with Metadata.io and HubSpot a plusExcellent analytical and problem-solving skills.Ability to work independently and as part of a team.&127849; BenefitsEmployer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&127970; We have a light-filled office in Union Square in San Francisco that's modern, beautifully furnished, and fully stocked. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe've been distributed since day 1, and our distributed processes and rituals are long-engrained.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. We're a diverse group on multiple dimensions, and we share that with each other.We challenge. Team members in the Bay area use it when they want to work from an office, and our teams schedule quarterly offsites in-person in SF.&128208; About this roleWe are looking for a highly motivated and experienced Paid Marketing Manager to join our Marketing team. Our product is highly differentiated, our roadmap is transformative, and our customers are happy and vocal.&128739; Traction and backingWriter is deployed widely at leading companies like Accenture, Intuit, UiPath, HubSpot, Spotify, Hilton, Uber, and Deloitte. If you like helping turn dirt paths into smooth roads, now is the perfect time to join.&129299; What we're likeWe connect.
Account manager, mid-market
Company: Writer
Location: San Francisco, CA
Posted Sep 20, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! You’ll need to be able to map complex organizations to identify where Writer could add value, break into new lines of business, understand our customers’ objectives to tie what we do to business value, and have an evangelistic spirit.Your positivity, sense of curiosity, business acumen, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. You’re comfortable finding solutions wherever they are available, living in the ambiguous, and helping ideate on and document new processesKnowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&127970; We have a light-filled office in Union Square in San Francisco that's modern, beautifully furnished, and fully stocked. If you have a builder mentality, this is the role for you.You'll be reporting to our Director of Mid-Market Sales.&129464;&127995;‍&9792;&65039; Your responsibilitiesBecome an expert in the wide range of use cases in which Writer can drive business transformation across different industriesMap complex organizations to identify the most promising areas of focusDemonstrate how generative AI can further leaders’ most important business initiativesDevelop a deep understanding of our users and why they are exploring WriterBecome a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where neededGuide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensusLead champions through their internal budgeting, legal, security, and procurement processes&11088;&65039; Is this you?6+ years in a B2B SaaS closing role, currently focused on 1000+ FTE companies; extra points for experience selling to leadership in marketing, product, IT at Fortune 500 companies.Proven ability to successfully cross-sell and expand within large accounts.Ability to map accounts and proactively drive self-sourced expansion by initiating evaluations with departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AIDemonstrable, consistent performance meeting and exceeding quotaExperience helping prospects build a business case to secure executive sponsorshipExperience with value-based selling (but still know the product almost as well as CS &129299;)Experience working with legal, security, and/or procurement teams to win dealsStrong written and verbal communication skillsStrong sales process: you're thoughtful about how to make sales repeatable for yourselfComfortable asking the tough questions, working cross-departmentally, and working under high pressureRecord of building strong and lasting customer relationshipsExtremely organized and self-motivated; a detailed note-takerSelf-starter; we’re well ahead of most companies at our stage, but we’re still building parts of the plane as we fly it. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe've been distributed since day 1, and our distributed processes and rituals are long-engrained.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. Team members in the Bay area use it when they want to work from an office, and our teams schedule quarterly offsites in-person in SF.&128208; About this roleEvery company grows differently, and we grow when we help our customers identify how generative AI can transform their business.As one of our first Mid-Market AMs, you’ll drive expansion by initiating evaluations with our current customers/prospects focusing on departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI.
Product manager
Company: Writer
Location: Remote
Posted Sep 19, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we're proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! With the help of our Growth Product Manager, we will drive the adoption and success of our enterprise solutions, empowering businesses to achieve new levels of efficiency, productivity, and innovation. Together, we will revolutionize the way enterprises operate, leveraging the full potential of generative AI to transform industries and drive sustainable growth. You will report to our Director of Product. &129464;&127995;‍&9792;&65039; Your responsibilities Develop and execute growth strategies by identifying and prioritizing growth opportunities, define key metrics, and develop strategies to drive user acquisition, activation, retention, and revenue growthCollaborate with the product team to define and prioritize features and enhancements that drive user growth and engagementConduct user research, analyze user behavior, and gather insights to inform product decisions and drive growth initiativesDesign and execute A/B tests, analyze results, and iterate on product features and marketing campaigns to optimize user acquisition and conversion ratesWork closely with engineering, design, marketing, and sales teams to align growth initiatives, ensure smooth execution, and drive product successUtilize data analytics tools and metrics to track product performance, identify areas for improvement, and make data-driven decisions to optimize growth strategiesKeep abreast of industry trends, emerging technologies, and competitive landscape to identify new growth opportunities and ensure our products remain at the forefront of innovation&11088;&65039; Is this you? 6+ years experience in product management, leading cross-functional product, design, and software engineering teams4+ years experience in growth product management, including for self-service productsBonus points if you have 1+ years experience working on AI/ML productsPrior experience working at fast-paced startups Experience in making hard data-informed decisions (A/B experimentation, user research and testing, data analysis, competitors and market analysis, defining metrics)Proven ability to deeply understand analytics and use insights Experience in launching 0 to 1 productsYou know how to inspire, motivate and support a team to get things done&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. In this role, you will have the opportunity to shape and execute growth strategies, optimize user acquisition and retention, and drive revenue growth.At Writer, we believe in using the power of AI to unlock the potential of the enterprise. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We're first principles thinkers, and those principles guide our product and GTM decisions. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe're a low-meeting (< 4 hours/week for most people) culture, with 1-2 weeks a quarter that are totally meeting-free.We've been distributed since day 1, and our distributed processes and rituals are long-engrained.There's low overhead, and projects are single-threaded.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&128208; About this role Writer is experiencing an incredible market moment as generative AI has taken the world by storm. We're a diverse group on multiple dimensions, and we share that with each other.We challenge.
Solutions architect (pre-sales)
Company: Writer
Location: San Francisco, CA
Posted Sep 23, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! If you have a builder mentality, this is the role for you.You'll be reporting to our VP of Customer Success.&129464;&127995;‍&9792;&65039; Your responsibilitiesPartner with our Account Executives and prospects in use-case validation calls as the technical expert to uncover how they can leverage solutions including, custom templates, Knowledge Graph and our APIs.Scope prospect’s business and technical needs, including tools, workflows, data structure, and integration points to ensure Writer can feasibly execute againstConduct discovery on existing processes, identifying and quantifying current business pain and proposed impact of Writer’s solutions to addressBuild custom templates for customers, lead feedback reviews of the templates, and then conduct additional fine-tuning to meet customer criteriaLead proof-of-concept pilots of Writer by building solutions to validate technical requirementsAct as the technical lead for RFP responses and evaluationsWork hand-in-hand with prospects to explain the value of our APIs, while helping them evaluate and test use-cases with themDevelop and maintain a deep understanding of the Writer solutions, the broader AI and LLM landscape, as well as our customer’s ecosystem so you can offer prescriptive solution recommendationsWork alongside Product and Engineering to QA the outputs from the implementation, calibrate, and iterate until we have an optimal output Act as a resource and technical liaison for our Partner ecosystem, ensuring they understand the capabilities and use-cases possible via our APIs and custom apps &11088;&65039; Is this you?5+ years in technical customer facing roles, including 3+ years of experience in sales engineering, solutions architecting or even Product rolesHave worked with Fortune 500 customers for a high growth, B2B SaaS companyExperience with generative AI and prompt engineering is a huge plusNice-to-have: Python chopsExperience working with APIsAn excellent communicator and collaborator, able to take complex technical concepts and translate to practical business language for non-technical audiencesHighly versatile, can lead a discovery session with multiple stakeholders, uncovering use cases and business pain, while also being able to have the technical acumen to address complex technical hurdlesCustomer outcome oriented: a laser focus on delivering solutions that create meaningful business resultsTenured problem solver, able to identify the root cause of issues and work collaboratively to resolve Experience working across many customer stakeholders and teams&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. You will provide technical expertise to uncover and validate use-cases, while also building proof of concept projects to validate Writer’s ability to meet a customer’s needs. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&127970; We have a light-filled office in Union Square in San Francisco that's modern, beautifully furnished, and fully stocked. Team members in the Bay area use it when they want to work from an office, and our teams schedule quarterly offsites in-person in SF.&128208; About this roleEvery company grows differently, and we grow when we help our users write better, faster. As a Solutions Architect, your objective will be to support our prospects in identifying, evaluating and validating ways in which Writer can make a meaningful impact to their business and the content they create. This is not just a consulting role, you’ll be spending a lot of time building and running proof of concepts for prospects.While reporting under the Customer Success organization, you will primarily serve the Sales team as their prospects evaluate Writer. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe've been distributed since day 1, and our distributed processes and rituals are long-engrained.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours.