Jobs at Writer
179,689 open positions
Director of enterprise customer success management
Company: Writer
Location: San Francisco, CA
Posted Sep 07, 2023
WriterAI is a generative AI company serving enterprises, with a strong market presence and significant investor backing. The company is growing rapidly, with a +135% NRR and a large inbound funnel. They received a $21M Series A led by Insight Partners. WriterAI values connection, diversity, and first principles thinking. They are seeking a Director of Enterprise Customer Success Management to lead multiple teams, drive value creation, and improve customer retention. The role involves managing financial KPIs, developing customer success strategies, and collaborating with cross-functional teams.
Strategic account executive
Company: Writer
Location: San Francisco, CA
Posted Sep 07, 2023
WriterAI is a generative AI platform designed for enterprises, with a strong market presence and significant investor backing. The company is experiencing rapid growth, with a +135% NRR and a large inbound funnel. WriterAI is deployed at leading companies like UnitedHealthcare, Accenture, and Spotify. The company culture emphasizes connection, ownership, and first principles thinking. The role involves developing expertise in generative AI, qualifying leads, and guiding prospects through the sales process. The ideal candidate has 8+ years of B2B SaaS experience, preferably selling to Global 2000 companies and CIO or AI leaders. Benefits include employer-covered health plans, competitive parental leave, company stock options, and a flexible schedule.
Director of services
Company: Writer
Location: San Francisco, CA
Posted Sep 17, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! Your responsibilities will span Implementation Services, Technical Services and Partner related services. If you have a builder mentality, this is the role for you.As a senior leader in the business, you'll be reporting to our VP of Customer Success.&129464;&127995;‍&9792;&65039; Your responsibilitiesLead delivery of consulting, education and implementation services, technical services and strategic services to our customers, overseeing resource management, project delivery and operational success metrics.Build a resourcing model that allows the team to efficiently scale our ability to serve customers exponentiallyCreate service offerings aligned to enterprise market segments, including value positioning, scope of services, collateral and pricing.Develops a clear strategy and vision for their department, inspiring their team through communication in alignment with Writer’s mission, vision, and values.Align and influence executive and senior leadership with professional services and GTM strategies and tactics.Be accountable for services financial goals and metrics, including bookings, revenue, gross margin and utilization.Own operational metrics, such as time-to-value, customer adoption, and customer satisfactionBuild and scale global service operations (i.e., people, process, systems and tools) to deliver a best-in-class customer experience that scales efficientlyAct as an evangelist for services, assisting sales with positioning our Services offerings to key customersBuild custom SOWs for customers that will create massive value against their stated business objectivesDevelop and manage the services partner strategy in partnership with our Partners team to maintain a network of certified partners that deliver with consistent quality and extend our capabilities to serve customers&11088;&65039; Is this you?10+ years in SaaS with 5+ years demonstrated progressive experience managing Services teamsHighly strategic with deep experience in consultative, large enterprise customer environmentsProven experience building and leading a team from an early stage, and managing managers Experience managing a cross discipline organization spanning implementation, technical services, and Partners. Proven ability to work across the GTM organization to strategize, plan and execute a cross-functional approach to bringing value-add services to marketHighly tenured at working with C-suite stakeholders in large enterprise organizationsDemonstrated ability to drive efficiency with process improvement and systems Must have worked very closely directly building value add services through Partner networks&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. You'll develop the strategy, plan and playbooks to deliver faster time to value, and build an operating model that leverages our professional services partners in delivering massive strategic value for customers. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&128208; About this roleEvery company grows differently, and we grow when we help our users write better, faster. As the Director of Services, you'll lead a cross discipline team of Implementation Consultants, Solutions Architects and Technical Account Managers with an objective to create service offerings that deliver incredible value for our enterprise customers. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe're a low-meeting (< 4 hours/week for most people) culture, with 1-2 weeks a quarter that are totally meeting-free.We've been distributed since day 1, and our distributed processes and rituals are long-engrained.There's low overhead, and projects are single-threaded.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. Working in lock step with our Customer Success, Sales and Partner teams to package solutions that enable Writer to exponentially scale our ability to serve the largest companies in the world in creating a world class AI program.Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI writing space will help shape our entire culture.
Enterprise account executive
Company: Writer
Location: San Francisco, CA
Posted Sep 15, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we're proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe're a low-meeting (< 4 hours/week for most people) culture, with 1-2 weeks a quarter that are totally meeting-free.We've been distributed since day 1, and our distributed processes and rituals are long-engrained.There's low overhead, and projects are single-threaded.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture. You'll be reporting to our Head of Sales.&129464;&127995;‍&9792;&65039; Your responsibilitiesDevelop a deep understanding of our users and why they are exploring WriterBecome a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where neededBecome an expert in the wide range of use cases in which Writer can drive business transformation across different industriesQualify inbound leads and guide them through the evaluation processGenerate pipeline from ICP accounts via value-driven outboundingGuide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensusCollect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the productLead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)&11088;&65039; Is this you?5+ years in a B2B SaaS closing role focused on Enterprise (6k+ employees); extra points for experience selling to leadership in marketing, brand, product at Fortune 1000 companiesDemonstrable, consistent performance meeting and exceeding quotaExperience helping prospects build a business case to secure executive sponsorshipExperience with value-based selling (but still know the product almost as well as CS &129299;)Experience working with legal, security, and/or procurement teams to win dealsStrong written and verbal communication skillsStrong sales process: you are thoughtful about how to make sales repeatable for yourselfComfortable asking the tough questions, working cross-departmentally, and working under high pressureRecord of building strong and lasting customer relationshipsExtremely organized and self-motivated; a detailed note-takerKnowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&128208; About this roleWe’re looking for a collaborative and builder-oriented enterprise sales rep experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.Your objective will be to help convert enterprise prospects (6k+ FTE, although tilted towards Fortune 1000) who are active in our trials or who request a sales demo from our website or within our product. We're a diverse group on multiple dimensions, and we share that with each other.We challenge. If you like helping turn dirt paths into smooth roads, now is the perfect time to join.&129299; What we're likeWe connect.
Technical account manager
Company: Writer
Location: USA
Posted Sep 02, 2023
Writer is a leading generative AI company, deploying at major enterprises like UnitedHealthcare, Accenture, and Intuit. With an NRR of +135% and a large inbound funnel, Writer has received a $21M Series A led by Insight Partners. The company is a clear leader in a growing space with significant investor interest. Writer offers strong PMF, DAUs, and deep usage, with users spending hours in Writer. The work done at Writer will have a direct impact on top companies and improve user experience. Writer is a diverse, first principles thinking, and low-meeting culture with transparent dashboards and asynchronous communication. The company is looking for a Technical Account Manager to support customers, create custom templates, and own the implementation. The role requires 5+ years of technical SaaS experience, experience managing a customer book of business, and experience with generative AI and APIs. The company offers competitive benefits and is an equal opportunity employer.
Revenue enablement lead
Company: Writer
Location: San Francisco, CA
Posted Sep 07, 2023
WriterAI is a generative AI company that has gained significant traction and backing from leading enterprises like UnitedHealthcare, Accenture, and Google's Gradient Ventures. The company is looking for a sales enablement lead to help shape the program from the ground up, focusing on onboarding, product enablement, learning resources, and sales training program management. The ideal candidate should have 7+ years of experience in L&D, enablement, or product marketing, with SaaS sales enablement experience being a must. The role offers the opportunity to build and mold programs and processes across every level of the organization, with a focus on helping the sales team become subject matter experts and trusted advisors in the generative AI space.
Senior field marketing and partner events manager
Company: Writer
Location: San Francisco, CA
Posted Sep 07, 2023
WriterAI is a generative AI company with a strong market presence, backed by leading investors and deployed at top companies like UnitedHealthcare, Accenture, and Spotify. The company is experiencing rapid growth, with a +135% NRR and a large inbound funnel. WriterAI is seeking a Senior Field Marketing & Partner Events Manager to develop and execute event strategies and field marketing programs, driving partnerships and revenue. The ideal candidate is a creative, data-driven, and relationship-building professional with a passion for AI and experience in event management.
Solutions architect (pre-sales)
Company: Writer
Location: USA
Posted Sep 02, 2023
Writer is a generative AI company with a strong market presence, serving leading enterprises like UnitedHealthcare, Accenture, and Spotify. The company has a high NRR and is backed by significant investments. Writer is seeking a Solutions Architect to support prospects in identifying and validating ways to leverage Writer's solutions. The role involves partnering with the Sales team, conducting discovery, building custom templates, and leading proof-of-concept pilots. The ideal candidate has 5+ years of experience in technical customer-facing roles, preferably in sales engineering or solutions architecting, and a strong understanding of generative AI and prompt engineering.
Enterprise account manager
Company: Writer
Location: San Francisco, CA
Posted Sep 16, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! You’ll need to be able to map complex organizations to identify where Writer could add value, break into new lines of business, understand our customers’ objectives to tie what we do to business value, and have an evangelistic spirit.Your positivity, sense of curiosity, business acumen, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a builder mentality, this is the role for you.You'll be reporting to our Head of Sales.&129464;&127995;‍&9792;&65039; Your responsibilitiesBecome an expert in the wide range of use cases in which Writer can drive business transformation across different industriesMap complex organizations to identify the most promising areas of focusDemonstrate how generative AI can further leaders’ most important business initiativesDevelop a deep understanding of our users and why they are exploring WriterBecome a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where neededGuide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensusLead champions through their internal budgeting, legal, security, and procurement processes &11088;&65039; Is this you?6+ years in a B2B SaaS closing role, currently focused on 6000+ FTE companies; extra points for experience selling to leadership in marketing, product, IT at Fortune 500 companies.Proven ability to successfully cross-sell and expand within large accounts.Ability to map accounts and proactively drive expansion by initiating evaluations with departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AIDemonstrable, consistent performance meeting and exceeding quotaExperience helping prospects build a business case to secure executive sponsorshipExperience with value-based selling (but still know the product almost as well as CS &129299;)Experience working with legal, security, and/or procurement teams to win dealsStrong written and verbal communication skillsStrong sales process: you're thoughtful about how to make sales repeatable for yourselfComfortable asking the tough questions, working cross-departmentally, and working under high pressureRecord of building strong and lasting customer relationshipsExtremely organized and self-motivated; a detailed note-takerKnowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe're a low-meeting (< 4 hours/week for most people) culture, with 1-2 weeks a quarter that are totally meeting-free.We've been distributed since day 1, and our distributed processes and rituals are long-engrained.There's low overhead, and projects are single-threaded.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. As our first enterprise AM, you’ll drive expansion by initiating evaluations with our current customers/prospects focusing on departments we aren't currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI. And we'd never send you a calendar invite before making sure you're free.Weeks are tough, but weekends are sacred.&128208; About this roleEvery company grows differently, and we grow when we help our customers identify how generative AI can transform their business. We're a diverse group on multiple dimensions, and we share that with each other.We challenge.
Product designer
Company: Writer
Location: San Francisco, CA
Posted Sep 15, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Although we’ve proud of what we’ve accomplished so far, we’re just getting started. Our team is small, but hand-picked, passionate and experienced. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! You will have unquestionably made it happen.Build it, nail it, scale it. And our enterprise customers include inVision, Pinterest, Twitter, Intuit and UiPath. We're backed by the best funds in the game and a world-class group of founders, operators, and angels. We see tremendous potential for improving our product and launching new, first-ever features.&127849; BenefitsWe don’t spend frivolously, but we do take care of our own. We've grown 5x and are running fast towards aggressive — and achievable — milestones.It’s still day one. &127919; Why it’s a great time to joinWe're just 50 people. We have strong Product-Market Fit, paying customers and strong usage.
Senior backend Scala engineer
Company: Writer
Location: San Francisco, CA
Posted Sep 12, 2023
WriterAI is a company that uses AI to help people write better. They have a strong team and a clear vision for the future. They are looking for a talented Backend Engineer to join their team and help build their groundbreaking projects.
Senior brand designer
Company: Writer
Location: San Francisco, CA
Posted Sep 16, 2023
We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:Employer-covered medical plans, dental, vision, and life insuranceFSACompetitive parental leave policy (parents actually work here! (Motion and illustration a plus)Fully functional in Figma, Adobe, and Google slides. Our team is fully distributed, but we prefer to have some overlap with the Pacific Standard Time zone.&129464;&127995;‍&9792;&65039; Your responsibilitiesDesign market-facing projects related to web, events, editorial, ads, decks, and moreWork with the Creative Director to establish best practices and culture for a tiny but strong and growing design orgWork within and expand upon our design systemsOwn projects from concept to final executionCollaborate with stakeholders and team members in a highly iterative and agile environmentArt direct junior designers and contractors Produce video and audio productions with team&11088;&65039; Is this you?4 years of design experience with a portfolio showcasing a breadth marketing design workExperience in web, graphic design, illustration, ads, and decksStellar design sensibilities, from high-level strategic direction to production detailsOutstanding use of typography, iconography, color, and visual communication. (Wordpress experience a plus)Balance design excellence with sense of urgency and speedAbility to communicate with precision, clarity, honesty, and low egoA general understanding of business goals and strategyA general understanding of marketing metricsAbility to present ideas effectively to stakeholdersAbility to navigate ambiguous projectsEmbody our values: connect, challenge, ownBenefitsWe don’t spend frivolously, but we do take care of our own. Under the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. We take full ownership over our schedules and our outcomes, because we believe that's the purest-energy way to work that hard.&128200; Our operating cadenceWe're a low-meeting (< 4 hours/week for most people) culture, with 1-2 weeks a quarter that are totally meeting-free.We've been distributed since day 1, and our distributed processes and rituals are long-engrained.There's low overhead, and projects are single-threaded.We break down company milestones into quarterly goals and projects, and emphasize by team the one thing that matters the most.All of our dashboards and metrics are transparent, live in a single view, and are shared with everyone.We're good at communicating async, use DMs and distracting notifications with caution, and respect each other's work hours. We're first principles thinkers, and those principles guide our product and GTM decisions. As the second major design hire, you'll be instrumental in developing our brand and owning multiple projects from events to ads to editorial and more. We're a diverse group on multiple dimensions, and we share that with each other.We challenge.