Jobs at Zendesk
6,787 open positions
Enterprise Account Executive
Company: Zendesk
Location: Remote
Posted Oct 04, 2024
Zendesk is seeking an experienced Enterprise Account Executive to drive top-line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top-tier accounts. The role involves managing key customer relationships, leveraging data insights for prospecting and retention strategies, and leading complex sales cycles. The ideal candidate should have a BA/BS degree, 8+ years of B2B sales experience, and a proven track record of exceeding sales targets. Familiarity with Sales tools like Salesforce.com, Outreach, Clari, Seismic, and Looker is required. The US annualized OTE range for this position is $240,000.00-$360,000.00.
SEO Specialist (fluent in German or French)
Company: Zendesk
Location: Krakow, Poland
Posted Oct 03, 2024
Zendesk is seeking a skilled and experienced SEO Specialist with a strong focus on research and execution, fluent in French and/or German. The ideal candidate will develop and implement effective SEO strategies to improve online presence, increase organic search rankings, and drive high-quality traffic to websites in EMEA. Key responsibilities include conducting comprehensive SEO research, executing data-driven strategies, collaborating with cross-functional teams, monitoring website performance, and staying updated with industry trends. Requirements include a Bachelor's degree, 2-3 years of SEO experience, fluency in English and French/German, proficiency in SEO tools, strong analytical skills, and a proactive, self-motivated mindset.
Revenue Recognition Manager (Data Management)
Company: Zendesk
Location: Other US Location
Posted Oct 04, 2024
Zendesk is a company that values diversity, equity, and inclusion, and is looking for a Revenue Recognition Manager to join their team. The ideal candidate has a strong passion for operational systems and data integrity, and is able to identify problem root causes and apply feasible technical solutions. The company offers a hybrid work experience, allowing employees to work remotely for part of the week.
Customer Success Specialist
Company: Zendesk
Location: Other US Location
Posted Oct 03, 2024
The job description is for a Customer Success Specialist at Zendesk, responsible for managing a portfolio of customers, building strong relationships, and driving value through the platform. The role requires a product expert with experience in customer success, account management, and technical troubleshooting. The company offers a hybrid work experience, competitive pay, and a culture dedicated to diversity and inclusion.
Staff Software Engineer (SRE)
Company: Zendesk
Location: Pune, India
Posted Oct 04, 2024
Zendesk is establishing a Product Development Center of Excellence in Pune, India. The center will be developed through a BOT model, with the vision to create a vibrant, innovative hub where all team members will eventually transition into full-time roles. The role involves engaging in the whole lifecycle of service, improving reliability, building efficient tooling, and architecting highly reliable production-grade platforms. The ideal candidate should have 7+ years of experience as a Software Engineer or Site Reliability Engineer in a technical leadership role, with expertise in AWS, infrastructure, cloud-native software design, and Kubernetes.
Sales Specialist (Zendesk QA)
Company: Zendesk
Location: Sydney, Australia
Posted Oct 03, 2024
The Sales Specialist for Zendesk QA role involves collaborating with a team to ensure the adoption of Quality Assurance in customer support and experience teams. The role requires a strong affinity for fast-evolving technology, particularly AI, and a proven track record of meeting sales targets. The candidate will take full ownership of sales quotas, build strong customer relationships, and act as a strategic advisor. The role involves customizing QA solutions to meet customer requirements and providing feedback for product enhancements. Qualifications include a degree in Business, Engineering, Computer Science, or a related field, proven experience in a quota-carrying sales role, and in-depth knowledge of customer support technologies.
Senior SMB Account Executive
Company: Zendesk
Location: Singapore
Posted Oct 03, 2024
Zendesk is seeking a dedicated SMB Account Executive with a proven track record in B2B sales. The role involves driving top-line revenue growth, managing and expanding customer relationships, and proactively identifying opportunities for cross-selling. The ideal candidate should have at least 2 years of B2B sales or solution engineering experience, strong presentation and negotiation skills, and knowledge of industry trends. Zendesk offers a fulfilling and inclusive experience with a hybrid way of working, and is committed to fostering global diversity, equity, and inclusion.
Senior Growth Marketing Manager
Company: Zendesk
Location: Other US Location
Posted Oct 04, 2024
Zendesk is seeking a Senior Growth Marketing Manager to drive product-led growth initiatives and support sales-led marketing motions. The ideal candidate will have strong marketing expertise, analytical skills, and a passion for moving prospects and customers through their journey.
Services Consultant
Company: Zendesk
Location: Remote
Posted Oct 03, 2024
Zendesk is seeking a seasoned Implementation Consultant to join their Professional Services team. The role involves serving as a trusted advisor to customers, leveraging deep product knowledge, managing projects, facilitating communication, collaborating with internal teams, and solving problems. The company offers a competitive pay, benefits, flexible work arrangements, and a culture dedicated to diversity and inclusion.
Director, Employee Relations
Company: Zendesk
Location: Remote
Posted Oct 03, 2024
Zendesk is seeking an Employee Relations professional for a global role, reporting to the Senior Director, People Partnering and Employee Relations. The role involves establishing and maintaining knowledge of labor laws and employee relations practices across Zendesk's global locations, providing advice on various topics, leading complex investigations, and fostering a culture of continuous improvement. The ideal candidate will have extensive experience in Employee Relations and labor law, excellent interpersonal skills, and the ability to work proactively in a fast-paced environment. The role offers a competitive salary range of $170,000.00-$254,000.00 annually.
Senior Staff Software Engineer (Ticketing Core)
Company: Zendesk
Location: Pune, India
Posted Oct 03, 2024
Zendesk is seeking a Sr. Staff Software Engineer for a hybrid role in Pune, India. The role involves leading technical leadership, mentoring engineers, and delivering high-quality products. The ideal candidate should have a BS/MS in Computer Science, 12+ years of software development experience, and proficiency in languages like Ruby on Rails, Python, Golang, and Java. The role requires a deep understanding of distributed computing principles, data architecture, and scalable system design. The tech stack includes React, Apollo, REST APIs, GraphQL API gateway in Java, and Ruby on Rails. Zendesk is establishing a Product Development Center of Excellence in Pune, offering a unique opportunity to shape the culture and success of the site.
Senior Director, Sales Operations
Company: Zendesk
Location: San Francisco, CA
Posted Oct 03, 2024
The job description is for a Senior Director of Customer Success Operations to lead and optimize customer success initiatives. The role requires strategic leadership, process optimization, data-driven insights, and cross-functional collaboration. The company offers a hybrid work experience and a competitive salary range.