Jobs at Zocdoc
233 open positions
Product Manager, Insurance
Company: Zocdoc
Location: New York City, NY
Posted May 03, 2024
<div> <p><strong>Our Mission<br ><strong><p> <p><span>Healthcare should work for patients but it doesnt In their time of need they call down outdated insurance directories Then wait on hold Then wait weeks for the privilege of a visit Then wait in a room solely designed for waiting Then wait for a surprise bill In any other consumer industry the companies delivering such a poor customer experience would not survive But in healthcare patients lack market power Which means they are expected to accept the unacceptable<span><p> <p><br ><p><p><span>Zocdocs mission is to give power to the patient To do that weve built the leading healthcare marketplace that makes it easy to find and book inperson or virtual care in all 50 states across +200 specialties and +12k insurance plans By giving patients the ability to see and choose we give them power In doing so we can make healthcare work like every other consumer sector where businesses compete for customers not the other way around In time this will drive quality up and prices down <span><p> <p><br ><p><p><span>Were 15 years old and the leader in our space but we are still just getting started If you like solving important complex problems alongside deeply thoughtful driven and collaborative teammates read on<span><p> <p><br ><p><div> <p><strong>Your Impact on our Mission<strong><p> <p>Zocdocs most important asset is our people As a Product Manager on the Insurance Team you will play a critical role in achieving Zocdocs patient first mission of becoming the connective tissue in healthcare <p> <p><strong>Youll enjoy this role if you are<strong><p> <ul><li>Excited to learn about healthcare insurance and the fundamental incentives within our healthcare ecosystem <li> <li>Passionate about making healthcare experiences easier to understand for both patients and providers<li> <li>Someone who likes working with complex datasets and doesnt shy away from trying to make sense out of chaotic healthcare industry standards We dont use a fax machine <li> <li>Able to come up with creative solutions when faced with a unique problem<li> <li>A person who enjoys partnering with engineering teams to build products impacting millions of users <li> <li>Looks forward to driving towards Zocdocs goal of price transparency<li> <ul><p><strong>Your day to day is<strong><p> <ul><li>Working closely with provider and patient product teams to identify opportunities and drive adoption of platform insurance features <li> <li>Writing PRDs for cross functional stakeholders including engineering operations marketing etc <li> <li>Identifying the best feedback loops across our products to measure and improve on accuracy of eligibility products <li> <li>Analyzing metrics to find areas of opportunity for quality improvements <li> <ul><p><strong>Youll be successful in this role if you have<strong><p> <ul><li>13 years of product management experience <li> <li>Experience working with crossfunctional teams eg Engineering UXUI Product Operations Marketing etc<li> <li>The ability to size different opportunities and making tradeoffs that meet the needs of your team and other stakeholders<li> <li>An ability to communicate complicated topics in a simple consumable manner <li> <ul><p><strong>It would be even better if you have <strong><p> <ul><li>Previously worked on platform products supporting multiple teams <li> <li>Experience working healthcare <li> <li>Experience working with healthcare transitions eg Eligibility Claims Benefits enrollment etc <li> <ul><p><strong>Benefits<strong><p> <ul><li>Flexible hybrid work environment<li> <li>Unlimited PTO<li> <li>100 paid employee health benefit options<li> <li>Employer funded 401k match<li> <li>LampD offerings + a free LinkedIn learning account<li> <li>Corporate wellness programs with Headspace and Peloton<li> <li>Sabbatical leave for employees with 5+ years of service<li> <li>Competitive parental leave<li> <li>Cell phone reimbursement<li> <li>In office perks including<li> <ul><li>Catered lunch everyday along with snacks<li> <li>Commuter Benefits<li> <li>Convenient Soho location<li> <ul><ul><div> <div> <p><span>Zocdoc is committed to fair and equitable compensation practices Salary ranges are determined through alignment with market data Base salary offered is determined by a number of factors including the candidates experience qualifications and skills Certain positions are also eligible for variable pay andor equity your recruiter will discuss the full compensation package details<span><p> <p>NYC Base Salary Range<p> <p><span>$130000<span><span><span><span>$165000 USD<span><p> <div> <div> <div> <p><strong>About us<br ><strong><span>Zocdoc is the countrys leading digital health marketplace that helps patients easily find and book the care they need Each month millions of patients use our free service to find nearby innetwork providers compare choices based on verified patient reviews and instantly book inperson or video visits online Providers participate in Zocdocs Marketplace to reach new patients to grow their practice fill their lastminute openings and deliver a better healthcare experience Founded in 2007 with a mission to give power to the patient our work each day in pursuit of that mission is guided by our<span> <span>six core values<span><span> Zocdoc is a private company backed by some of the worlds leading investors and we believe were still only scratching the surface of what we plan to accomplish <br ><span><p> <p><span>Zocdoc is a missiondriven organization dedicated to building teams as diverse as the patients and providers we aim to serve In the spirit of one of our core values <span><em><span>Together Not Alone<span><em><span> we are a company that prides itself on being highly collaborative and we believe that diverse perspectives experiences and contributors make our community and our platform better Were an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment Applicants are considered for employment regardless of race color ethnicity ancestry religion national origin gender sex gender identity gender expression sexual orientation age citizenship marital or parental status disability veteran status or any other class protected by applicable laws<br ><span>Job Applicant Privacy Notice<p> <p><br ><p><div>
Principal Site Reliability Engineer
Company: Zocdoc
Location: Remote
Posted May 01, 2024
<div> <p><strong>Our Mission<br ><strong><p> <p><span>Healthcare should work for patients but it doesnt In their time of need they call down outdated insurance directories Then wait on hold Then wait weeks for the privilege of a visit Then wait in a room solely designed for waiting Then wait for a surprise bill In any other consumer industry the companies delivering such a poor customer experience would not survive But in healthcare patients lack market power Which means they are expected to accept the unacceptable<span><p> <p><br ><p><p><span>Zocdocs mission is to give power to the patient To do that weve built the leading healthcare marketplace that makes it easy to find and book inperson or virtual care in all 50 states across +200 specialties and +12k insurance plans By giving patients the ability to see and choose we give them power In doing so we can make healthcare work like every other consumer sector where businesses compete for customers not the other way around In time this will drive quality up and prices down <span><p> <p><br ><p><p><span>Were 15 years old and the leader in our space but we are still just getting started If you like solving important complex problems alongside deeply thoughtful driven and collaborative teammates read on<span><p> <p><br ><p><div> <p><br ><p><p><strong>Your Impact on our Mission<strong><p> <p>Zocdoc is looking for a Principal Site Reliability Engineer to help drive the reliability resiliency observability availability and scalability of our systems and services Youll be challenged to drive continuous improvements to uptime and performance for our patients and providers in a constantly evolving environment Youll work with and provide subject matter expertise for our AWS cloudbased environments distributed systems monolith and microservices Were looking for someone who loves challenging the status quo and strives to make everything they touch easier faster and more robust<p> <p><br ><strong>Youll enjoy this role if you are<strong><p> <ul><li>Passionate about ensuring complex systems never skip a beat<li> <li>Pragmatic in your decision making daytoday<li> <li>Motivated to learn new technologies design patterns and work in the cloud<li> <li>Comfortable with failures and outages and believe in blameless postmortems<li> <li>Excited to work in a highly collaborative environment with diverse individuals<li> <li>Autonomous individually accountable and comfortable working in a remote environment<li> <li>A believer that diverse and inclusive teams and cultures are nonnegotiable <li> <ul><p><br ><strong>Your day to day is<strong><p> <ul><li>Analyzing and decomposing complex distributed system challenges to drive sound design decisions targeted toward reliability availability scalability and resiliency<li> <li>Supporting our large product engineering org with their scaling performance and uptime needs as well as helping diagnose and debug production related issues<li> <li>Monitoring and maintaining complex cloudbased infrastructure systems and services and ensuring its uptime in order to enable millions of patients to get the care they need<li> <li>Automating and codifying our tooling processes and infrastructure to speed up development and make them repeatable and errorproof<li> <ul><ul><li>Analyzing and performance tuning systems code and networking for scaling and optimal operation<li> <li>Mentoring your peers and colleagues by giving thoughtful feedback with the notion that helping others means learning and growing yourself<li> <ul><p><br ><strong>Youll be successful in this role if you have<strong> <p> <ul><li>A Bachelors degree in Computer Science Computer Engineering or equivalent engineering experience<li> <li>8+ years of progressive engineering experience in Site Reliability or adjacent disciplines DevOps Platform Backend Engineering etc <li> <li>5+ years of experience in deploying managing and supporting modern cloudbased environments and infrastructure like AWSAzureGCP Docker Kubernetes IaC etc<li> <li>4+ years of production oncall experience in a 247 cloudbased environment<li> <li>Exceptional troubleshooting debugging and diagnostic skills for cloud and webbased technologies using industry standard observability tooling and frameworks<li> <li>Experience with edge technologies such as load balancers reverse proxies web application firewalls routing etc<li> <li>Deep understanding of web applications and ability to troubleshoot HTTPHTTPS TLS DNS TCPIP and similar protocols<li> <ul><p> <p> <div id=container> <section id=jobdetail dataanchor=><section><div> <div><br ><p><strong><br >Benefits<strong><p> <ul><li>Flexible hybrid work environment<li> <li>Unlimited PTO <li> <li>100 paid employee health benefit options<li> <li>Employer funded 401k match<li> <li>LampD offerings + a free LinkedIn learning account<li> <li>Corporate wellness programs with Headspace and Peloton<li> <li>Sabbatical leave for employees with 5+ years of service<li> <li>Competitive parental leave<li> <li>Cell phone reimbursement<li> <ul><p><br ><p><div> <div> <section><section><div> <div> <div> <p><span>Zocdoc is committed to fair and equitable compensation practices Salary ranges are determined through alignment with market data Base salary offered is determined by a number of factors including the candidates experience qualifications and skills Certain positions are also eligible for variable pay andor equity your recruiter will discuss the full compensation package details<span><p> <p>Remote Base Salary Range<p> <p><span>$184000<span><span><span><span>$260000 USD<span><p> <div> <div> <div> <p><strong>About us<br ><strong><span>Zocdoc is the countrys leading digital health marketplace that helps patients easily find and book the care they need Each month millions of patients use our free service to find nearby innetwork providers compare choices based on verified patient reviews and instantly book inperson or video visits online Providers participate in Zocdocs Marketplace to reach new patients to grow their practice fill their lastminute openings and deliver a better healthcare experience Founded in 2007 with a mission to give power to the patient our work each day in pursuit of that mission is guided by our<span> <span>six core values<span><span> Zocdoc is a private company backed by some of the worlds leading investors and we believe were still only scratching the surface of what we plan to accomplish <br ><span><p> <p><span>Zocdoc is a missiondriven organization dedicated to building teams as diverse as the patients and providers we aim to serve In the spirit of one of our core values <span><em><span>Together Not Alone<span><em><span> we are a company that prides itself on being highly collaborative and we believe that diverse perspectives experiences and contributors make our community and our platform better Were an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment Applicants are considered for employment regardless of race color ethnicity ancestry religion national origin gender sex gender identity gender expression sexual orientation age citizenship marital or parental status disability veteran status or any other class protected by applicable laws<br ><span>Job Applicant Privacy Notice<p> <p><br ><p><div>
Sales Executive
Company: Zocdoc
Location: New York City, NY
Posted Apr 29, 2024
Zocdoc, a leading digital health marketplace, aims to empower patients by providing a platform to easily find and book healthcare services. The company is seeking a Sales Executive for its New Business Partner Marketing team to strategize with practices and help them reach more patients through the Sponsored Results product. The role involves managing a full sales pipeline, achieving sales goals, and utilizing Salesforce.com for tracking. The company values diversity and is committed to fair compensation practices.
Enterprise Onboarding Partner
Company: Zocdoc
Location: New York City, NY
Posted Apr 12, 2024
Zocdoc is a digital health marketplace that aims to empower patients by providing easy access to healthcare services. The company is committed to improving the patient experience by offering a platform for booking in-person or virtual care across various specialties and insurance plans. Zocdoc's mission is to make healthcare work like other consumer sectors, where businesses compete for customers, leading to improved quality and lower prices. The Enterprise Onboarding Partner plays a crucial role in ensuring new enterprise clients succeed on Zocdoc and drive optimal commercial outcomes during their first 90 days as customers. This role involves partnering with clients, understanding their goals, and guiding them through optimal setup in the Zocdoc product. Success is measured by the revenue driven from active doctors on Zocdoc's marketplace. Zocdoc offers a flexible, hybrid work environment, unlimited PTO, comprehensive health benefits, and a competitive compensation package.
Provider Experience Specialist
Company: Zocdoc
Location: Remote
Posted Apr 13, 2024
Zocdoc, a leading digital health marketplace, aims to empower patients by providing a platform for easy access to healthcare services. The company is committed to improving the patient experience by offering a wide range of in-person and virtual care options across various specialties and insurance plans. As a Provider Experience Specialist, one would deliver exceptional customer service, upsell features, and ensure providers can easily utilize Zocdoc's platform. The role requires excellent communication skills, problem-solving abilities, and a dedication to delivering top-notch customer service. Zocdoc offers competitive benefits, including PTO, health benefits, a 401(k) match, wellness programs, parental leave, and cell phone reimbursement.
Senior Benefits Associate
Company: Zocdoc
Location: New York City, NY
Posted Apr 24, 2024
Zocdoc, a leading digital health marketplace, is seeking a Senior Benefits Associate to drive employee benefits programs. The role involves administering benefits, creating wellbeing programming, managing vendor performance, ensuring compliance with laws, and handling payroll administration. The ideal candidate has 5-7 years of HR experience, strong organizational skills, and experience with benefits administration. Zocdoc offers a flexible work environment, unlimited PTO, comprehensive health benefits, and a competitive compensation package. The company is committed to fair compensation practices and fostering a diverse and inclusive work environment.
Senior Product Manager
Company: Zocdoc
Location: New York City, NY
Posted Apr 29, 2024
Zocdoc, a leading digital health marketplace, aims to empower patients by providing a platform for easy discovery and booking of healthcare services. The company is seeking a Product Manager with 3-7 years of experience in data science and machine learning to help bring new ML products to life, focusing on delivering an exceptional patient-centric experience. The role involves working closely with commercial and product teams, identifying ML applications, and running A/B tests to launch new products. Zocdoc offers a flexible work environment, unlimited PTO, comprehensive health benefits, and a commitment to fair compensation practices.
Principal Site Reliability Engineer
Company: Zocdoc
Location: New York City, NY
Posted Apr 29, 2024
Zocdoc, a leading digital health marketplace, is seeking a Principal Site Reliability Engineer to enhance system reliability, resiliency, observability, availability, and scalability. The role involves driving continuous improvements, working with AWS cloud-based environments, and mentoring peers. Zocdoc offers a flexible work environment, unlimited PTO, comprehensive health benefits, and a commitment to diversity and inclusion.
Customer Success Manager
Company: Zocdoc
Location: New York City, NY
Posted Apr 25, 2024
Zocdoc, a leading digital health marketplace, aims to empower patients by providing a platform for easy discovery and booking of healthcare services. The company is committed to improving the patient experience by driving quality up and prices down through competition among providers. As a Success Manager, one would help providers maximize their experience on Zocdoc, driving practice performance, influencing providers to deepen their partnership, and optimizing customer accounts. The role requires strong communication skills, attention to detail, and problem-solving abilities. Benefits include a flexible work environment, competitive PTO, health benefits, and more.
Principal Software Engineer
Company: Zocdoc
Location: New York City, NY
Posted Apr 29, 2024
Zocdoc, a leading digital health marketplace, is seeking a Principal Software Engineer to join their Verticals team. The mission is to empower patients by providing a comprehensive healthcare platform, making it easy to find and book in-person or virtual care across 50 states and 200 specialties. The role involves technical ownership of new offerings, roadmapping, prototyping, and leading 0-1 projects. The ideal candidate should have experience in full-stack development, system design, and mentoring other engineers. Benefits include a flexible work environment, unlimited PTO, health benefits, 401(k) match, and more.
Sales Development Representative (SDR)
Company: Zocdoc
Location: Remote
Posted Apr 13, 2024
Zocdoc, a leading digital health marketplace, aims to empower patients by providing a user-friendly platform for finding and booking healthcare services. The company's mission is to revolutionize the healthcare industry by introducing competition, driving quality up, and prices down. Zocdoc is currently seeking a Sales Development Representative to join their team and contribute to their mission by helping meet and exceed sales growth goals. The role involves outbound sales, scheduling meetings, and collaborating with global team members. The company offers a competitive compensation package, including medical insurance, wellness programs, and flexible work arrangements.
Inbound Sales Development Representative
Company: Zocdoc
Location: New York City, NY
Posted Apr 25, 2024
Zocdoc is a digital health marketplace that aims to empower patients by providing easy access to healthcare services. The company's mission is to revolutionize the healthcare industry by making it more consumer-friendly, competitive, and cost-effective. Zocdoc achieves this by offering a platform for patients to find and book in-person or virtual care across various specialties and insurance plans. The company values collaboration, diversity, and continuous learning, providing employees with a supportive work environment and competitive benefits. As an Inbound Sales Development Representative, one can contribute to this mission by effectively managing inbound inquiries, collaborating with team members, and innovating sales strategies.