Jobs at Zoom Video Communications
1,009,988 open positions
Zoom Video Communications, founded in 2011 by Eric Yuan, has become the global standard for video conferencing. Its cloud‑based platform powers meetings, webinars, and virtual events for more than 300,000 customers worldwide. The company’s focus on low‑latency, high‑quality video and its integration with productivity tools like Microsoft Teams and Google Workspace keep it at the forefront of the collaboration market.
Zoom hires engineers, product managers, sales specialists, customer success leaders, and data scientists, among others. Candidates can expect rigorous technical interviews, a collaborative culture that rewards innovation, and opportunities to work on features that affect millions of users in real‑time. Remote‑first policies and strong emphasis on work‑life balance are common across all teams.
By browsing Zoom’s listings on Job Transparency, you gain access to verified salary ranges, employee reviews, and sentiment scores. This data lets you benchmark offers against peers, negotiate salaries with evidence, and gauge team culture before you apply. Transparent compensation information also helps you decide if Zoom’s pay structure aligns with your career goals.
Client Operations Manager
Company: ContactUs Communications
Location: Other US Location
Posted Sep 13, 2023
We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Duties, responsibilities, and activities may change at any time with or without notice. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. Qualifications & Required Skills: Excellent written and verbal communication skills Demonstrated listening and customer service skillsExperience measuring, monitoring, and analyzing performance metrics and standardsAbility to perform quantitative and qualitative analyses of existing business processesAbility to coach, develop, and mentor team membersSelf-motivated and goal-oriented Working knowledge of CRM systemsComputer literate with knowledge of web and mobile appsPossess leadership and team-building skillsDemonstrated attention to detail and accuracyStrong analytical and problem-solving skills Ability to multi-task, set priorities, manage time effectively, and work under pressureSelf-directed, takes initiative in executing job dutiesProfessional and courteous demeanor and ability to collaborate with a team Required Qualifications: 3 - 5 years of operations experience in a high-volume contact center environment 3 - 5 years of experience leading teams in customer service, training, marketing, sales, etc. The employee may be required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The employee is required to have close visual acuity to view a computer terminal and to prepare and read documents, e-mails, reports, and other correspondence on paper and on a computer monitor. Accomplishes objectives by training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Prepares performance reports by collecting, analyzing, and summarizing data and trends.Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.Maintains professional and technical knowledge by tracking emerging trends in center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Responsibilities: Helps to determine the center's operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analysis; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications and production, productivity, quality, and customer service standards; contributing information and analysis to organizational strategic plans and reviews.Maintains and improves center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analysis; managing system and process improvement and quality assurance programs.
Voice Operations Engineer III
Company: Cox Communications, Inc.
Location: Other US Location
Posted Sep 15, 2023
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). Preferred Certifications: 3RP, CCNP/CCDP, JNCIS/JNCIP.Experience working with vendors (deployment or troubleshooting of equipment).Proficiency in working within an automation framework (i.e., process automation, network automation, etc. )Experience with proactive monitoring.Knowledge of ITIL framework.Knowledge of scripting languages (JavaScript, Python, etc.) At Cox, our people are first priority. For more details on what benefits you may be offered, visit our benefits page. What You'll Do In addition to ensuring day-to-day platform reliability, capacity maintenance, monitoring and network augmentation, you'll also proactively identify ways to improve our processes. We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Free internet, premium cable and smart home automation in applicable markets.
Lead Data Engineer
Company: Cox Communications, Inc.
Location: Other US Location
Posted Sep 12, 2023
Cox Automotive is hiring a Lead Data Engineer for a full-time position in Carmel, IN. The role involves working closely with product managers and engineers to design, implement, test, and improve scalable data solutions on DBT & Snowflake cloud platforms. The candidate should have extensive experience in software development, coding, and infrastructure automation. The role requires a Bachelor's degree or higher in Computer Science or related field with 7+ years of relevant experience, or a Master's degree with 5+ years, or a PhD with 5+ years. Previous experience with Snowflake Data Warehouse, DBT, and MS SQL Server is required. AWS and Azure cloud implementation experience is a plus. The role offers opportunities for mentoring, investigating new technologies, and advancing cloud architecture.
Sales Development Representative - English and French
Company: Axis Communications
Location: Other US Location
Posted Sep 12, 2023
Axis Communications is seeking a bilingual Sales Development Representative to support marketing and sales teams. The role involves engaging with prospects, educating them on Axis solutions, and driving registration for training programs. The ideal candidate is a motivated self-starter with strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Axis offers comprehensive benefits, including training, health programs, parental leave, and a 401(k) plan.
Senior Product Manager
Company: Cox Communications, Inc.
Location: Other US Location
Posted Sep 12, 2023
The job description is looking for a Senior Product Manager to lead and champion the development of new products and the evolution of existing products that delight clients. The ideal candidate will bring a balanced mix of strategic thinking skills, diverse communication skills, and an innate sense of curiosity.
Technical Support Representative
Company: ContactUs Communications
Location: Other US Location
Posted Sep 13, 2023
Qualifications: Must be at least 18Must have HS diploma or GEDSuccessfully pass a background checkMinimum 1- 2 years customer service or technical support experience.A working knowledge of Windows, macOS, iOS, iPadOS, Chrome OS, and Android operating systems. Experience supporting digital assessment platforms (a plus).Experience supporting K-12 educational customers, higher education, or unique contractually required support (a plus).Solid organizational, time & task management skills that enable you to work within aggressive timelines and with extremely sensitive assessment cases. However, individuals will be required to report to our center in Hilliard, OH for second interviews, orientation, and for pickup of equipment. Ability to understand technical manuals, procedures, and guides.Flexible, with the ability to learn new technologies and procedures quickly.Ability to apply troubleshooting and diagnostic techniques to identify technical problems, investigate root causes, and implement solutions in a timely mannerBe an expert in College Board policy and processes that impact customers and the operational procedures necessary to resolve customer inquiries.Manage assigned cases within service level commitment and perform customer follow-up as needed. Responsibilities: Experience using and troubleshooting computer-based technologies, including internet networks and end-user applications.Ability to explain technical concepts to users at various levels of technical proficiency. Acknowledge and address all customer inquiries on time.Assist with customer outreach for special projects.Provide feedback to help to drive continuous improvement and improved customer experience. Location: This will be a work at home (WAH) position. When our customers have a positive customer experience and smooth test administration, it's because of the exceptional customer service you provided! You ensure they have the information and support they need to download, install, and troubleshoot application issues. Technical Support Representative Training/Orientation Starts: Thursday August 10th 2023 Training Hours: Monday through Friday 9am - 5:30pm EST (2 weeks) Production Hours: Monday through Friday 8:30am - 6pm EST Event days: 7am - 7pm EST (days are pre-defined) Location: Work at Home; Columbus, Oh Equipment Provided About The Tech Support Specialist Role: As a Tech Support Specialist, you are responsible for speaking with students and educators, providing technical assistance, with the College Board digital testing application.
Senior Wireless Engineer, Operations
Company: Cox Communications, Inc.
Location: Other US Location
Posted Sep 12, 2023
Cox Communications is seeking a Senior Wireless Engineer, Operations to lead the planning and launch of new products and services on their Wireless platforms. The role involves serving as a Subject Matter Expert for T3 operations activities, managing planned maintenance for Fixed Wireless Access and Wi-Fi platforms, and troubleshooting complex problems in high-scale service provider Wireless environments. The ideal candidate should have a Bachelor's degree in Electrical Engineering or Computer Science and 4 years of experience in the Wireless Communications Industry. Preferred qualifications include specific experience in operating large-scale service provider wireless networks, expert knowledge in Fixed Wireless, Wi-Fi, and related standards, and intermediate knowledge in Linux administration.
Senior Software Test Enginner
Company: Cox Communications, Inc.
Location: Other US Location
Posted Sep 12, 2023
Cox Automotive is seeking a Senior Software Test Engineer to join their Central Dispatch team. The role involves collaborating with developers, analysts, and product owners to ensure top-tier, defect-free software products. The ideal candidate should have a Bachelor's degree in a related discipline and 4 years of experience in software testing, with a strong emphasis on automated testing. Proficiency in testing tools such as Selenium, JUnit, and familiarity with cloud computing platforms like AWS is required. The role offers opportunities for continuous improvement and growth, with a people-centered atmosphere and competitive benefits.
Inside Sales Account Manager
Company: Axis Communications
Location: Miami, FL
Posted Sep 09, 2023
Let's create a smarter, safer world For more information about Axis, please visit our website www.axis.com. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. With around 4500 committed employees in over 50 countries, we collaborate with partners worldwide. About Axis Communications We enable a smarter, safer world by creating innovative solutions for improving security and business performance. Listen to Get To Know Axis - Podcast Type of Employment Permanent Employment Posting End Date 2023-10-26 Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Recommend proper camera solutions and adequate product comparisons.Research, identify and follow up with new prospects and leverage the Sales team to assist.Build and maintain fluid relations with potential and existing customers, resellers, integrators, and partners.Motivate Key Account Managers, identify opportunities and determine which customers to pursue and allocate resources to, to best achieve initiatives.Strategize, solicit, and drive attendance at trade shows, seminars, Axis Academies, Webinars, and other promotional sales activities.Assist with account mapping in our CRM tool Salesforce.Utilize various tools to prospect for new end customers.Provide back up support in the call center and chat platform for inside sales.Performs other related duties as assigned. Notice will be provided before we take any action.
Senior Wireless FWA CPE Engineer
Company: Cox Communications, Inc.
Location: Other US Location
Posted Sep 12, 2023
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). ).Networking knowledge (VLAN, subnetting, IPv4 and IPv6).Foundational knowledge in scripting languages like shell, Python and Perl.PHY, L2 and L3 networking understandingUnderstanding of ACS, NMS/EMS, provisioning systems, TR-069/181, SNMP, northbound APIsExcellent communication, presentation, and interpersonal skills. For more details on what benefits you may be offered, visit our benefits page. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. RESPONSIBILITIES Work in tandem with Lead engineer for development and creation of automation and innovative tools, scripts, and platforms to drive proactive CPE-ODU positive customer experience and be responsible for FWA device performance, technical specifications, proper device connectivity to the RAN (Radio Access Network), troubleshooting, selection, testing and upgrading of ODU's for FWA program that includes collaborating with internal boundary partners as well as ODU OEMs for our 5G NR SA deployments.Design, build, and test activities associated with new products, hardware, software, and feature/functionality within our wireless CPE ODU's that would include the use of following platforms and tools for various unlicensed and licensed solutions: RAN, FWA-CPE, RF test / spectrum analyzer equipment, RF propagation tools, network traffic analytics, ACS (auto-configuration server), CBRS SAS vendor portal and interference mitigation tools.Methodically scope, troubleshoot, diagnose, and fix complex problems as required on Cox FWA network while mitigating and remediating network/device events to maximize customer experience with limiting impacts and outages.Replicate production issues in wireless lab environment to test fixes and to regression test new software loads/launches and subsequently author technical methods & procedures in support of boundary partner teams.Assess and continually improve lab methods and procedures as well as best practices and guidelines for ODU deployment and operation.Assess, select, build, test, and publish certified FWA CPE hardware, associated golden firmware images, and golden configurations.Support Wireless Engineering to identify/select any new hardware, and partner with the FWA Tech Ops Lead to ensure successful rollout completion of any quarterly updates to firmware or golden configs of CPE-ODU's.Work as appropriate, to remediate any Security vulnerabilities as it relates to the CPE-ODU which are found in an expediate. Preferred Master of Science in Electrical Engineering or Computer Science and 5 years of experience as a technical engineer in the Wireless Communications Industry.Experience with IT cloud platforms and orchestration.Experience with Point to Multipoint Wireless networking.Device management experience at a wireless operator, especially with FWA CPE-ODU's. QUALIFICATIONS Required Bachelor of Science in Electrical Engineering or Computer Science and a minimum 3 years of experience as a technical engineer in the Wireless Communications Industry.Foundational knowledge in LTE and 5G NR 3GPP standards / protocols and wireless OEM architectures.Network capacity/traffic planning experience.Foundational experience with engineering functions of large-scale service provider wireless networks and/or experience with a Wireless OEM vendor that supported its Mobile Network Operating customers with broad wireless mobility technology experience that should include LTE and 5G NR RAN networks.Fundamental knowledge in all packet-based protocols such as TCP/IP (including protocols like DHCP, DNS, TCP, UDP, etc. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. LI-120 About Us: Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers.
Sales Development Representative
Company: Axis Communications
Location: Other US Location
Posted Sep 12, 2023
Axis Communications is seeking a Sales Development Representative to support marketing and sales teams. The role involves engaging with prospects, educating them about Axis solutions, and transitioning high-potential prospects to the sales team. The ideal candidate is a highly motivated self-starter with strong communication skills, a customer-centric personality, and the ability to work in a fast-paced environment. Axis offers comprehensive benefits, including training, health programs, parental leave, and a 401(k) program. The company is committed to inclusion, diversity, and sustainability.
Client Operations Manager
Company: ContactUs Communications
Location: Other US Location
Posted Sep 13, 2023
We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Duties, responsibilities, and activities may change at any time with or without notice. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. Qualifications & Required Skills: Excellent written and verbal communication skills Demonstrated listening and customer service skillsExperience measuring, monitoring, and analyzing performance metrics and standardsAbility to perform quantitative and qualitative analyses of existing business processesAbility to coach, develop, and mentor team membersSelf-motivated and goal-oriented Working knowledge of CRM systemsComputer literate with knowledge of web and mobile appsPossess leadership and team-building skillsDemonstrated attention to detail and accuracyStrong analytical and problem-solving skills Ability to multi-task, set priorities, manage time effectively, and work under pressureSelf-directed, takes initiative in executing job dutiesProfessional and courteous demeanor and ability to collaborate with a team Required Qualifications: 3 - 5 years of operations experience in a high-volume contact center environment 3 - 5 years of experience leading teams in customer service, training, marketing, sales, etc. The employee may be required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The employee is required to have close visual acuity to view a computer terminal and to prepare and read documents, e-mails, reports, and other correspondence on paper and on a computer monitor. Accomplishes objectives by training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Prepares performance reports by collecting, analyzing, and summarizing data and trends.Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.Maintains professional and technical knowledge by tracking emerging trends in center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Responsibilities: Helps to determine the center's operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analysis; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications and production, productivity, quality, and customer service standards; contributing information and analysis to organizational strategic plans and reviews.Maintains and improves center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analysis; managing system and process improvement and quality assurance programs.