Jobs at Zuora
1,395 open positions
Enterprise Architecture Leader
Company: Zuora
Location: Peninsula
Posted Mar 18, 2024
Zuora is a company that specializes in the Subscription Economy, helping businesses transition to recurring relationships and sustainable growth. The Architecture Leader role is crucial in shaping and optimizing the organization's infrastructure, systems, and technology strategy. The ideal candidate should have extensive experience in digital transformation, strategic leadership, and technology implementation, with a focus on SaaS & AI applications, rationalization, governance, and modern, secure, and scalable architecture. The role involves developing a forward-thinking technology architecture vision, aligning with business goals, and driving organizational change.
Digital Hub Lead, Director
Company: Zuora
Location: Peninsula
Posted Apr 28, 2024
<p><strong>Company Overview<strong><p> <p>At Zuora we do Modern Business Were helping people subscribe to new ways of doing business that are better for people companies and ultimately the planet Its an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of onetime product sales and focuses on sustainable growth Through our leading expertise and multiproduct suite we are transforming all industries and working with the worlds most innovative companies to monetize new business models nurture subscriber relationships and optimize their digital experiences<p> <p><strong>THE TEAM<strong><p> <p>The Strategy and Operations organization strives to make Zuora the best example of a modernday subscription business and inspire those customers looking to transform and scale their operating model Our visionmission We power ZEOs to sync up and scale up to achieve success together means that we guide the corporate strategy by driving focus and crossfunctional alignment and ensuring that Zuora has the systems people process tools to empower every team and every ZEO to be successful We also share our experiences achieving Zuoras mission and strategy with customers partners and analysts<p> <p><strong>THE MISSION<strong><p> <p>Lead the Digital Workplace amp Technology at Zuora ensuring and empowering ZEOs are connected engaged and informed with key information and access to everything they need to do their jobs with a focus on productivity and selfservice while hardening our security and compliance posture The Digital Workplace will be pivotal in supporting a teambased collaborative high performance innovative culture<p> <p><strong>WHAT YOU WILL ACHIEVE<strong><p> <p>As our experienced Digital Workplace amp Technology Leader with over 20 years in the field you will drive transformative change by leveraging your expertise to shape our organizations digital workplace Your strategic vision and leadership will empower us to achieve the following<p> <ul><li><strong>Strategic Vision<strong> Develop and execute a forwardthinking digital workplace transformation vision amp strategy that aligns with our longterm goals and supports our organizational vision that enables productivity collaboration and employee engagement across the organization<li> <li><strong>Innovation and Best Practices<strong> Introduce industry best practices and innovative ideas to continually evolve our digital workplace ecosystem keeping us competitive<li> <li><strong>Design Thinking amp Technology Expertise<strong> Implement cuttingedge digital workplace experience tools and solutions that align with business needs leveraging your deep technical knowledge<li> <li><strong>Optimize Corporate Application Services amp Collaboration Tools<strong> Leverage the best of modern digital AI technologies and tools to streamline corporate application services collaboration and workplace tools to enhance employee efficiency productivity and user experience within their day in the life processes and workflows<li> <li><strong>DataDriven Insights<strong> Develop metrics frameworks to measure the effectiveness of initiatives using data to inform decisions and refine strategies<li> <li><strong>Security and Compliance Mastery<strong> Ensure the highest levels of data security privacy and compliance implementing advanced measures to protect sensitive information<li> <li><strong>Stakeholder Engagement<strong> Cultivate strong relationships with senior leaders and stakeholders to secure resources and maintain alignment with broader organizational objectives<li> <ul><ul><li><strong>Execution <strong>Lead with a product management and agile development speed and scale mindset to deliver incremental capabilities and accelerate on value realization<li> <ul><ul><li><strong>Vendor and Partner Collaboration<strong> Drive innovation through vendor partnerships and negotiate advantageous contracts based on your extensive industry contacts<li> <li><strong>Strategic Thinking<strong> The ability to think strategically see the big picture align experience process technology amp data to meet the business goals and drive positive outcomes<li> <li><strong>Thought Leadership<strong> Contribute your insights to industry conferences and publications sharing your expertise and experiences as a thought leader<li> <li><strong>Change Management Excellence<strong> Execute seamless change management strategies ensuring user adoption value realization and facilitating transitions and enablement of new technologies and experiences<li> <li><strong>Risk Management<strong> Identify potential risks and develop contingency plans to mitigate them effectively safeguarding our digital initiatives<li> <ul><p><strong>What You Will Need to Be Successful<strong><p> <p>To excel in this role youll need to bring the following qualifications skills and experience<p> <ul><li><strong>Experience<strong> A minimum of 15 years of experience in digital transformation strategic leadership workplace management technology implementation and value realization<li> <li><strong>Leadership<strong> Proven ability to lead crossfunctional teams influence stakeholders and drive organizational change in a dynamic environment<li> <li><strong>Technical Expertise<strong> Indepth knowledge of digital workplace and corporate application shared services finance HR legal compliance procurement tools collaboration platforms communication technologies and emerging trends<li> <li><strong>Change Management<strong> Mastery in defining and executing change management strategies ensuring smooth transitions during technology adoptions<li> <li><strong>Innovation<strong> A track record of introducing innovative ideas and leveraging best practices to drive digital workplace evolution<li> <li><strong>Communication<strong> Excellent communication skills to convey complex technical concepts to both technical and nontechnical audiences<li> <li><strong>Vendor Management<strong> Expertise in negotiating contracts managing vendor relationships and selecting appropriate technology solutions<li> <li><strong>Strategic Thinking<strong> The ability to think strategically align digital initiatives with business goals and drive positive outcomes<li> <li><strong>Systems Thinking<strong> Proficiency in systems thinking to understand the interconnectedness of various components within the digital workplace ecosystem<li> <li><strong>UserCentric Approach<strong> Experience in designing usercentric experience and solutions that enhances the ZEOs day in life and work<li> <li><strong>Process Optimization<strong> Experience in optimizing workflows and processes to maximize the efficiency and effectiveness of digital workplace tools<li> <li><strong>Technology Integration<strong> Ability to integrate various technologies seamlessly to create a cohesive and holistic digital workplace environment<li> <li><strong>DataDriven Decision Making<strong> Demonstrated capability to leverage data insights for informed decisionmaking and continuous improvement<li> <li><strong>Mentorship<strong> Experience in leading mentoring and guiding teams fostering professional growth and development<li> <ul><p>Join our team as a Digital Workplace Leader and play a pivotal role in shaping our organizations digital transformation journey Your wealth of experience and strategic prowess will drive us toward a modern efficient and collaborative work environment<p> <p><br ><strong>ZEOLife at Zuora<strong><p> <p>As an industry pioneer our work is constantly evolving and challenging us in new ways that require us to think differently iterate often and learn constantlyits exciting Our people whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here Our teams collaborate deeply exchange different ideas openly and together were making whats next possible for our customers community and the world<p> <p>As part of our commitment to building an inclusive highperformance culture where ZEOs feel inspired connected and valued we support ZEOs with<p> <ul><li>Competitive compensation corporate bonus program and performance rewards company equity and retirement programs<li> <li>Medical dental and vision insurance<li> <li>Generous flexible time off<li> <li>Paid holidays wellness days and company wide end of year break<li> <li>6 months fully paid parental leave<li> <li>Learning amp Development stipend<li> <li>Opportunities to volunteer and give back including charitable donation match<li> <li>Free resources and support for your mental wellbeing<li> <ul><p>Specific benefits offerings may vary by country and can be viewed in more detail during your interview process<p> <p>Location amp Work Arrangements<p> <p>Organizations and teams at Zuora are empowered to design efficient and flexible ways of working being intentional about scheduling communication and collaboration strategies that help us achieve our best results In our dynamic globally distributed company this means balancing flexibility and responsibility flexibility to live our lives to the fullest and responsibility to each other to our customers and to our shareholders For most roles we offer the flexibility to work both remotely and at Zuora offices<p> <p>Our Commitment to an Inclusive Workplace<p> <p>Think be and do you At Zuora different perspectives experiences and contributions matter Everyone counts Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all<p> <p>Zuora does not discriminate on the basis of and considers individuals seeking employment with Zuora without regards to race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics<p> <p>We encourage candidates from all backgrounds to apply Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistancezuoracom<p> <div> <div> <div> <p>The base pay range for this position is only one element of a candidates total rewards package which may also include bonusesvariable compensation equity and benefits A candidates final base salary may vary based on location prior experience and the context of the overall offer Click here for more information regarding Zuoras benefits<p> <div> <p>Base Pay Details<p> <p><span>$184400<span><span><span><span>$298300 USD<span><p> <div> <div>
Sr. HR & Legal Business Systems Analyst
Company: Zuora
Location: Other US Location
Posted Mar 20, 2024
Zuora is a company that specializes in the Subscription Economy, helping businesses transition from one-time product sales to recurring relationships. The Information Technology (IT) team, which the role in question is part of, is responsible for creating systems and experiences that enhance collaboration and productivity. The role involves partnering with HR and Legal teams to improve their employee experience, designing and maintaining systems, driving continuous improvement, and delivering projects. The ideal candidate should have a degree in a related field, relevant industry experience, expertise in HR and Legal processes, strong communication skills, and the ability to work in a virtual environment.
Senior Data Scientist
Company: Zuora
Location: Peninsula
Posted Mar 12, 2024
<p>Company Overview<br >At Zuora we do Modern Business Were helping people subscribe to new ways of doing business that are better for people companies and ultimately the planet Its an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of onetime product sales and focuses on sustainable growth Through our leading expertise and multiproduct suite we are transforming all industries and working with the worlds most innovative companies to monetize new business models nurture subscriber relationships and optimize their digital experiences The Team amp Role The Corporate Data team at Zuora is responsible for building a data mindset culture within the company We aim to maximize the value of our data to improve the customer experience and boost company growth and employee productivity Our team includes data engineers and data scientists working closely to design and build complete solutions As a Senior Data Scientist on the team youll have the opportunity to<p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Serve as an organizational expert and thought leader on machine learning and AI<li> <li datastringifyindent=0 datastringifyborder=0>Deepen your knowledge of the customer lifecycle at a B2B company and contribute directly to maximizing revenue and customer retention<li> <li datastringifyindent=0 datastringifyborder=0>Design and implement ML and AIpowered products that leverage the wealth of missioncritical subscription billing and payment data our customers manage on the Zuora platform<li> <li datastringifyindent=0 datastringifyborder=0>Gain managerial experience mentoring other data scientists and engineers on topics related to machine learning and AI research and operations<li> <ul><p>This is a locationspecific position that requires you to come to headquarters at least twice a week on average What youll do The business outcomes you will impact include but are not limited to<p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Customer Churn Prediction<li> <ul><ul datastringifytype=unorderedlist dataindent=1 databorder=0><li datastringifyindent=1 datastringifyborder=0>Develop predictive models based on sentiment analysis and product usage data to accurately forecast customer churn<li> <li datastringifyindent=1 datastringifyborder=0>Utilize advanced statistical and machine learning techniques to identify key factors contributing to churn and recommend actionable strategies for retention<li> <ul><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Upsell Opportunity Identification<li> <ul><ul datastringifytype=unorderedlist dataindent=1 databorder=0><li datastringifyindent=1 datastringifyborder=0>Build models leveraging firmographics and product usage data to identify upsell opportunities with existing customers<li> <li datastringifyindent=1 datastringifyborder=0>Collaborate with Sales and Marketing teams to implement datadriven strategies for upselling our products and services<li> <ul><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>New Product Feature Development<li> <ul><ul datastringifytype=unorderedlist dataindent=1 databorder=0><li datastringifyindent=1 datastringifyborder=0>Proactively identify opportunities to enhance our product offerings with machine learning and AIdriven features<li> <li datastringifyindent=1 datastringifyborder=0>Lead the design and development of innovative solutions that align with market demands and customer needs<li> <ul><ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Best Practices and Governance<li> <ul><ul datastringifytype=unorderedlist dataindent=1 databorder=0><li datastringifyindent=1 datastringifyborder=0>Establish and document best practices for training evaluating and operating machine learning and AI models<li> <li datastringifyindent=1 datastringifyborder=0>Promote a culture of responsible AI and ensure compliance with data privacy regulations<li> <ul><p>Your experience and skills<p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>A masters or PhD in Computer Science Statistics Machine Learning or a related field<li> <li datastringifyindent=0 datastringifyborder=0>At least 4 years of professional experience as a Data Scientist or Machine Learning Engineer<li> <li datastringifyindent=0 datastringifyborder=0>Proficiency in machine learning frameworks eg numpy TensorFlow PyTorch and programming languages Python R<li> <li datastringifyindent=0 datastringifyborder=0>Strong expertise in natural language processing NLP sentiment analysis and predictive modeling<li> <li datastringifyindent=0 datastringifyborder=0>Proven track record of developing and deploying machine learning models in production environments<li> <li datastringifyindent=0 datastringifyborder=0>Excellent communication and teamwork skills to collaborate effectively with crossfunctional teams<li> <li datastringifyindent=0 datastringifyborder=0>Ability to lead and mentor junior data scientists and share best practices<li> <li datastringifyindent=0 datastringifyborder=0>A passion for staying updated with the latest advancements in data science and AI<li> <ul><p>Nice to haves<p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Experience with customer churn analysis customer segmentation and upselling strategies is a plus<li> <ul><p>ZEOLife at Zuora<br >As an industry pioneer our work is constantly evolving and challenging us in new ways that require us to think differently iterate often and learn constantlyits exciting Our people whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here Our teams collaborate deeply exchange different ideas openly and together were making whats next possible for our customers community and the world As part of our commitment to building an inclusive highperformance culture where ZEOs feel inspired connected and valued we support ZEOs with<p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Competitive compensation corporate bonus program and performance rewards company equity and retirement programs<li> <li datastringifyindent=0 datastringifyborder=0>Medical dental and vision insurance<li> <li datastringifyindent=0 datastringifyborder=0>Generous flexible time off<li> <li datastringifyindent=0 datastringifyborder=0>Paid holidays wellness days and company wide end of year break<li> <li datastringifyindent=0 datastringifyborder=0>6 months fully paid parental leave<li> <li datastringifyindent=0 datastringifyborder=0>Learning amp Development stipend<li> <li datastringifyindent=0 datastringifyborder=0>Opportunities to volunteer and give back including charitable donation match<li> <li datastringifyindent=0 datastringifyborder=0>Free resources and support for your mental wellbeing <li> <ul><p>Specific benefits offerings may vary by country and can be viewed in more detail during your interview process Location amp Work Arrangements<br >Organizations and teams at Zuora are empowered to design efficient and flexible ways of working being intentional about scheduling communication and collaboration strategies that help us achieve our best results In our dynamic globally distributed company this means balancing flexibility and responsibility flexibility to live our lives to the fullest and responsibility to each other to our customers and to our shareholders For most roles we offer the flexibility to work both remotely and at Zuora offices Our Commitment to an Inclusive Workplace<br >Think be and do you At Zuora different perspectives experiences and contributions matter Everyone counts Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all Zuora does not discriminate on the basis of and considers individuals seeking employment with Zuora without regards to race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We encourage candidates from all backgrounds to apply Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistanceatzuoracom<p> <div> <div> <div> <p>The base pay range for this position is only one element of a candidates total rewards package which may also include bonusesvariable compensation equity and benefits A candidates final base salary may vary based on location prior experience and the context of the overall offer Click here for more information regarding Zuoras benefits<p> <div> <p>Base Pay Details<p> <p><span>$163100<span><span><span><span>$244700 USD<span><p> <div> <div>
Business Systems Analyst
Company: Zuora
Location: Peninsula
Posted Apr 04, 2024
Zuora is seeking a Business Systems Analyst to partner with various corporate functions, driving continuous improvement and best practices within their SaaS applications architecture. The role involves analyzing business requirements, defining future state vision, prioritizing user stories, and delivering enhancements via agile sprints. The ideal candidate will have a Bachelor's degree in a related field, 7+ years of experience, strong analytical skills, excellent communication, and proficiency in requirements gathering, systems analysis, and solution design methodologies. Zuora offers competitive compensation, benefits, and a supportive 'ZEO' culture.
Product Marketing Manager
Company: Zuora
Location: Peninsula
Posted Mar 15, 2024
<p><strong>Company Overview<strong><p> <p>At Zuora we do Modern Business Were helping people subscribe to new ways of doing business that are better for people companies and ultimately the planet Its an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of onetime product sales and focuses on sustainable growth Through our leading expertise and multiproduct suite we are transforming all industries and working with the worlds most innovative companies to monetize new business models nurture subscriber relationships and optimize their digital experiences<p> <p><strong>The Opportunity<strong><p> <p>There is a massive shift in the global economy as consumers embrace Usership over Ownership and companies across industries are reimagining their underlying business models shifting away from selling products and towards delivering services that are subscribed to or consumed <p> <p>Zuora has been on the forefront of this change helping leaders like Ford Zoom Siemens GoPro Gitlab and more launch scale and transform their businesses for the new era Weve gone from venturebacked startup to the public leader in our category<p> <p>But the opportunity ahead is 100x bigger<p> <p>As our customers are in the midst of transition so is our platform Were evolving from a single best in class product line to a portfolio of applications each with billion dollar TAMs Our customers increasingly see us not as just a useful application but as a missioncritical platform that serves as the core operating system for their business lines with recurring and flexible monetization models<p> <p>Were looking for a Product Marketing Manager capable of taking the market leading Billing product and focusing it towards B2C companies your job is to arm our field partners and customers with stories plays and messaging that position Zuora as the best solution in the market for B2C companies This integral member of the Marketing Strategy team at Zuora will partner with product sales and marketing teams to turn our GTM strategy for this multihundred million dollar product line into revenue <br ><p> <p><strong>The Outcomes Youll Drive<strong><p> <p><strong>NEW PRODUCT INTRODUCTIONS <strong>Develop and lead clear Go to Market plans which translate product innovations from the Zuora Platform into solutions with repeatable customer buying motions that drive product adoption and revenue growth<p> <p><br ><strong>Partner with Product to provide companywide clarity on target customers personasICP their challenges and why they chose Zuora over alternatives<strong><p> <ul><li>Collaborate closely with Product Managers and Engineering to design products that will be adopted and loved by the market from inapp experience and messaging to positioning pricing and packaging <li> <li>Develop content demos and keynotes to amplify the value that customers get from using Zuoras products <li> <li>Iterate relentlessly as we test hypotheses and discover whats working and where we can improve crossfunctionally<li> <ul><p><strong>POSITION ZUORA<strong> <strong>AS A MARKETLEADING MONETIZATION PLATFORM <strong>Position Zuora as the only monetization platform for companies across multiple industries and accelerate Zuora into a leadership position<p> <ul><li>Be the swiss army knife of positioning ensure our customers know how Zuora is a worldclass monetization platform best suited for their needs<li> <li>Nail our product launches using innovation milestones as a mechanism to change the perception of our customers and other market influencers industry analysts etc <li> <li>Create mindblowing content that communicates our story and makes our product shine<li> <ul><p><strong>EMPOWERED THE FIELD AND PARTNERS <strong>Ensure our field and partners have the calm confidence that comes with knowing we have the best solution in the market <p> <ul><li>Create bestinclass playbooks collateral customer stories and demos to showcase our products and drive our win rates<li> <li>Crush competition Know how to position deeply understand competitors weak spots and learn from existing prospects and customers <li> <li>Be the voice of our customers to the Product organization guiding Product Managers to ensure our technology backs up our narrative and meets our customers critical needs<li> <ul><p><br ><p><p><strong>KEY COMPETENCIES<strong><p> <ul><li><strong>Results and Productivity<strong> Gets results accomplishes objectives and sees projects to completion Delivers nextlevel content and assets<li> <li><strong>Collaboration in Virtual Teams<strong> Models and encourages teamwork by fostering cooperation communication trust and shared goals<li> <li><strong>Planning Prioritizing and Maintaining Focus<strong> Establishes shortterm goals clarifies roles and responsibilities sets priorities and milestones and is not distracted by unimportant details or activities<li> <li><strong>Agent of Change<strong> Challenges the status quo supports fresh perspectives tries out new approaches and enlists support for change initiatives<li> <li><strong>Building Crossfunctional Partnerships<strong> Works effectively with other groups and functions shares information across the enterprise and considers the impact of decisions on other departments and groups<li> <li><strong>Judgment and Reasoning<strong> Effectively analyzes problems identifies core issues exercises common sense sees critical connections and ramifications and weighs alternatives<li> <ul><p><br ><p><p><strong>DESIRED SKILLSEXPERIENCE<strong><p> <p>38+ years experience in Product Marketing andor Solution Consulting<p> <ul><li><strong><em>Buyer Value Obsessed<em><strong> Passion for understanding customersbuyer pains and needs and can align the organization to address them<li> <li><strong><em>Technical and Field experience<em><strong> adept at translating complex technical concepts into bite size value statements<li> <li><strong><em>Content amp Asset Delivery Master<em><strong> has produced high quality customerfacing content and field assets to strategically evangelize key messages<li> <li><strong><em>Enterprise software background<em><strong> worked at B2B technology companies where they were selling into large enterprises<li> <li><strong><em>Crossfunctional collaboration<em><strong> can work with product engineering marketing and sales organizations to develop a GTM plan that delivers a revenue number<li> <li><strong><em>Kaizen Captain<em><strong> Ability to generate new or improved ideas approaches products or solutions and persuade others to support build and adopt them<li> <ul><p><strong><em>Strategic Influencer<em><strong> Demonstrated ability to lead through influence driving execution of a plan in a global organization with conflicting priorities<p> <p>ZEOLife at Zuora<p> <p>As an industry pioneer our work is constantly evolving and challenging us in new ways that require us to think differently iterate often and learn constantlyits exciting Our people whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here Our teams collaborate deeply exchange different ideas openly and together were making whats next possible for our customers community and the world <p> <p><br ><p><p>As part of our commitment to building an inclusive highperformance culture where ZEOs feel inspired connected and valued we support ZEOs with<p> <ul><li>Competitive compensation corporate bonus program and performance rewards company equity and retirement programs<li> <li>Medical dental and vision insurance<li> <li>Generous flexible time off <li> <li>Paid holidays wellness days and company wide end of year break<li> <li>6 months fully paid parental leave <li> <li>Learning amp Development stipend<li> <li>Opportunities to volunteer and give back including charitable donation match<li> <li>Free resources and support for your mental wellbeing <li> <ul><p><br ><p><p>Specific benefits offerings may vary by country and can be viewed in more detail during your interview process<p> <p><br ><p><p>Location amp Work Arrangements<p> <p>Organizations and teams at Zuora are empowered to design efficient and flexible ways of working being intentional about scheduling communication and collaboration strategies that help us achieve our best results In our dynamic globally distributed company this means balancing flexibility and responsibility flexibility to live our lives to the fullest and responsibility to each other to our customers and to our shareholders For most roles we offer the flexibility to work both remotely and at Zuora offices<p> <p><br ><p><p>Our Commitment to an Inclusive Workplace<p> <p>Think be and do you At Zuora different perspectives experiences and contributions matter Everyone counts Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all<p> <p><br ><p><p>Zuora does not discriminate on the basis of and considers individuals seeking employment with Zuora without regards to race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics<p> <p><br ><p><p>We encourage candidates from all backgrounds to apply Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistanceatzuoracom<p> <p><br ><p> <div> <div> <div> <p>The base pay range for this position is only one element of a candidates total rewards package which may also include bonusesvariable compensation equity and benefits A candidates final base salary may vary based on location prior experience and the context of the overall offer Click here for more information regarding Zuoras benefits<p> <div> <p>Base Pay Details<p> <p><span>$112000<span><span><span><span>$168000 USD<span><p> <div> <div>
Customer Strategy Analyst
Company: Zuora
Location: Peninsula
Posted Apr 10, 2024
The text describes the vision of a world where every company is a part of the Subscription Economy, and the company Zuora is leading this change. It highlights the importance of relationships and customization in business, and the need for companies to adapt to changing customer expectations. The text also describes the company's culture and values, emphasizing the importance of inclusion and diversity.
Site Reliability Operations Engineer III
Company: Zuora
Location: Remote
Posted Mar 09, 2024
Zuora is a company that specializes in the Subscription Economy, helping businesses transition from one-time product sales to recurring relationships. The Site Reliability Operations Engineer at Zuora plays a crucial role in maintaining and optimizing the reliability, availability, and performance of the company's infrastructure and platform services. This role involves partnering with engineering teams, managing incidents, automating runbooks, and ensuring services are secure, scalable, and performant. The ideal candidate should have extensive experience in running large-scale customer-facing web services, proficiency in various programming languages, and a strong understanding of cloud computing, IT security, and CI/CD pipelines.
Sr Database Engineer
Company: Zuora
Location: Remote
Posted Mar 09, 2024
Zuora is seeking a Senior Database Engineer to join their team of talented engineers. The role involves operating and automating MySQL database instances across all environments, ensuring the performance and security of the database, and working closely with the TechOps team to maintain business continuity and performance. The ideal candidate should have extensive experience in system administration for Linux and open source environments, be fluent in best practices for designing optimal systems, and have a strong track record in implementing automated solutions for database operations. Zuora offers a competitive compensation package, flexible time off, and a commitment to an inclusive workplace.
Deal Desk Specialist
Company: Zuora
Location: Peninsula
Posted May 01, 2024
Zuora is seeking a Deal Desk Specialist to work cross-functionally with Sales, Finance, and Legal. The role involves ensuring efficient quoting, contracting, and document review. The successful candidate will have 1-3 years of experience in Deal Desk, Finance, Bid Management, Sales Operations, and/or Orders Management. They should possess strong organizational skills, analytical abilities, and the capacity to work in a fast-paced environment. Zuora offers a competitive compensation package, flexible work arrangements, and a commitment to an inclusive workplace.
Sr. HR & Legal Business Systems Analyst
Company: Zuora
Location: Peninsula
Posted Mar 20, 2024
Zuora is seeking a candidate to work in Austin, TX or Redwood City, CA. The role involves partnering with HR and Legal teams to improve employee experience, designing and maintaining systems, driving continuous improvement, and delivering projects. The ideal candidate will have a degree in computer science or related field, relevant industry experience, and expertise in HR and/or Legal processes. Zuora offers competitive compensation, benefits, and a commitment to an inclusive workplace.
Customer Success Operations Analyst
Company: Zuora
Location: Boston, MA
Posted Apr 03, 2024
Zuora is seeking a Customer Success Strategy and Operations Analyst to partner with the global Customer Success team. The role involves identifying areas of opportunity, providing recommendations, executing improvements, and championing business performance. Key responsibilities include developing a prioritized list of requirements, crafting customer campaign communications, reviewing customer health data, supporting Customer Success programs, creating and managing KPI tracking, and developing Customer Success playbooks. The ideal candidate has 3-5 years of hands-on Customer Success Operations or customer-facing experience, a 'do-er' mentality, and experience with Success technology tooling. Zuora offers competitive compensation, benefits, and a commitment to an inclusive workplace.