Jobs at Zuora
1,395 open positions
Software Engineer
Company: Zuora
Location: Remote
Posted Mar 09, 2024
Zuora is seeking a Software Engineer to join their platform team. The role involves full system development, designing and developing common components and APIs, interacting with software architects, designing integrations, and working closely with QA engineers. The ideal candidate should have a technical degree, 6+ years of experience in DevOps, SRE, and application development technologies, and a passion for exploring new technologies. Zuora offers competitive compensation, flexible time off, and a commitment to an inclusive workplace.
Senior Manager, Software Engineering
Company: Zuora
Location: Peninsula
Posted Nov 06, 2023
Zuora, a leading SaaS company specializing in the Subscription Economy, is seeking a Senior Manager, Software Engineering. The role involves leading the architecture, design, and development of Zuora Billing, a scalable and enterprise SaaS application. The candidate must have a Master's degree in a related field and at least 6 years of experience in large scale distributed system design, SaaS application development, and team management. The position requires proficiency in Java, Javascript, CSS, HTML, SQL, and public cloud-hosted deployments including AWS, ECS, Docker, Kubernetes. The successful candidate will also be responsible for advocating for high-quality software development and managing a team of software engineers.
IT Support Specialist III
Company: Zuora
Location: Peninsula
Posted Dec 16, 2023
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. At Zuora, different perspectives, experiences and contributions matter. A candidate's final hourly pay range may vary based on location, prior experience, and the context of the overall offer. The hourly pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. Everyone counts. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. Our Tech Stack: MacBooks, Windows laptops, Zoom rooms, advanced AV for broadcasting events, Neat boards, Google Workspace, Slack and a variety of applications running on our employee’s clients. Click here for more information regarding Zuora’s benefits. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results.
Director, Infrastructure Security & Network
Company: Zuora
Location: Other US Location
Posted Dec 16, 2023
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. At Zuora, different perspectives, experiences and contributions matter. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. Everyone counts. Click here for more information regarding Zuora’s benefits. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results.
Partner Marketing Manager
Company: Zuora
Location: Peninsula
Posted Nov 18, 2023
Zuora, a leading cloud-based subscription management platform, is seeking a Manager of Global Partner Marketing. The role involves developing strategies to educate and enable partners, creating content for product features and releases, building strong relationships with partner organizations, and evangelizing the partner program. The successful candidate will work closely with the Director of Partner Marketing and have full autonomy over various projects. Zuora, known for its 'ZEO' culture, offers comprehensive benefits and is committed to diversity and inclusion.
Sr Technical Support Engineer
Company: Zuora
Location: Remote
Posted Dec 07, 2023
At Zuora, different perspectives, experiences, and contributions matter. Think, be, and do you! Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom. Zuora does not discriminate based on and considers individuals seeking employment with Zuora without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. To learn more, visit www.zuora.com. Everyone counts. Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. By embedding inclusion and belonging into our processes, policies, and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. At Zuora, we have one CEO, but every employee is empowered and supported to be the 'ZEO' of their career experience. WHAT YOU WILL ACHIEVE Provide support via tickets, phone, and video calls to Zuora customers Answer customer questions, file bugs, reproduce, troubleshoot, resolve, and escalate issues as necessary Own and drive customer issues from start to finish Become an expert on a given product domain from a business and technical standpoint Actively participate in our online Zuora Community, learning about customer pain points, answering customer questions, and posting solution articles in your domain of expertise Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact Ensure an optimal level of customer services Analyze, track, and promptly resolve customer issues to ensure the highest level of client satisfaction Prioritize based on severity and customer impact Handle sensitive escalation issues and conflicting/competing priorities Maintain product knowledge of new functionality and compliance changes Monitor and manage application and back-end batch processes to ensure application uptime requirements and SLA compliance Document solutions into KCS articles, leveraging both configuration, customization, and integration Participate in a 24/5 global coverage plan, including weekend on-call and holiday coverage Participate in Premium Support program, acting as a Named Account Support Engineer for several major Zuora customers WHAT YOU'LL NEED TO BE SUCCESSFUL BA, BS, or MS in Computer Science, Engineering, or related.
Technical Account Manager / Solution Architect
Company: Zuora
Location: Remote
Posted Dec 07, 2023
SUBSCRIBED. Customization, not generalization. Customers have changed. Acquiring new customers, shipping commodities, billing for one-time transactions. Constant improvement, not planned obsolescence. They want outcomes, not ownership. But in today’s new era, it’s all about relationships. Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation. OUR VISION: THE WORLD. Experience with solution implementation in the areas of revenue recognition, order-to-cash including account receivables, finance, and general ledger.
Technical Account Manager
Company: Zuora
Location: Remote
Posted Mar 07, 2024
Zuora is seeking a Solution Architect/Technical Account Manager to help customers maximize their Zuora investments and drive engagement towards optimal solutions. The role involves working closely with customers, understanding their needs, and providing expert guidance on Zuora product configuration, APIs, and integration best practices. The ideal candidate should have at least 3-5 years of enterprise-level experience in delivering Revenue and Finance solutions, with expertise in ERP, Order to Cash, Billing, and/or CRM solutions. Strong communication skills, leadership abilities, and experience in requirements gathering, use cases documentation, business analysis, systems design, and integration are required. Zuora offers a competitive compensation package, flexible time off, and a commitment to an inclusive workplace.
Corporate Application, Business Systems Analyst
Company: Zuora
Location: Other US Location
Posted Dec 14, 2023
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. At Zuora, different perspectives, experiences and contributions matter. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. Everyone counts. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. Our Commitment to an Inclusive Workplace Think, be and do you!
Senior Solution Architect
Company: Zuora
Location: Peninsula
Posted Nov 06, 2023
Zuora, a leading subscription relationship management platform, is seeking a Senior Solution Architect with extensive experience in Oracle EBS, SQL*Plus, PL/SQL, and revenue accounting automation software. The role involves analyzing customer business processes, translating requirements into technical designs, and implementing Oracle applications solutions. The position is based in Redwood City, CA, with a salary of $170,955 per year.
Sr. Director, Enterprise Architecture
Company: Zuora
Location: Peninsula
Posted Dec 08, 2023
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. At Zuora, different perspectives, experiences and contributions matter. Mentorship: Experience in leading, mentoring, and guiding teams, fostering professional growth and development, especially within the scope of architecture and technology advancements. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. Everyone counts. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. Your wealth of experience and strategic prowess will drive us toward a modern, efficient, and collaborative work environment. Systems Thinking: Proficiency in systems thinking to understand the interconnectedness of experience, processes, technology, and data within the context of modern architecture design. Technical Expertise: In-depth knowledge of SaaS applications, with a focus on Reach to Retention (Marketing, Sales, GTM, Customer Success, Renewals, Support & Services) and Order to Revenue (CPQ, Billing, Revenue), Infrastructure, Security & Data areas, as well as familiarity with new & emerging technology trends.
Senior IT Program Manager
Company: Zuora
Location: Other US Location
Posted Dec 14, 2023
At Zuora, different perspectives, experiences and contributions matter. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Everyone counts. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. Vendor Management: Expertise in negotiating contracts, managing vendor relationships, and selecting appropriate technology solutions. Base Pay Details $125,900—$222,200 USD The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. Strategic Thinking: The ability to think strategically, align digital initiatives with business goals, and drive positive outcomes. For most roles, we offer the flexibility to work both remotely and at Zuora offices.