340B Operations Analyst

General Description 

As the 340B Operations Analyst, you will be responsible for providing support to the Pharmacy and Wholesaler Operations team. This individual will help ensure program efficiency and accuracy for our pharmacy and client partners.

Key Responsibilities 

Responsibilities will include, but not limited to the following: 

• Monitoring pharmacies performance, such as capture rates, dispensing fees and inventory management

• Monitoring claims fall out reports and research anomalies

• Reaching out to wholesalers and pharmacies, as needed, regarding file delivery issues and inquiries

• Assisting wholesaler team with ordering issues and research

• Providing reporting to internal and external partners

• Handling Pharmacy NPI analysis requests and providing suggestions on expansion opportunities for our Covered Entities

• Assisting with pharmacy contracting, as needed

• System configurations and QA within our portal

• Handling day-to-day pharmacy issues, concerns, and resolution

Professional Qualities 

• Ability to perform comfortably in a fast-paced, high-intensity, deadline-oriented work environment. 

• Must possess strong Excel, Word and PowerPoint capabilities 

• Ability to effectively use reports and other analytical tools 

• Strong communication skills, both verbal and written, with people of all types, including the ability to genuinely display warmth and empathy. 

• Capacity to manage multiple tasks simultaneously, with ability to adjust to changing priorities and processes and achieve deadlines under pressure. 

• Detail-oriented, with strong organizational skills, demonstrated analytical and problem-solving skills, and the ability to work with confidential documents. 

• Ability to work independently after training. 

Preferred Experience 

• At least 3+ years 340B experience working with contracted pharmacies and wholesalers, preferably at a TPA

• Bachelor’s degree and/or pharmacy experience

• Wholesaler EDI experience is a plus

• Proven customer service and communication skills

• Must possess strong Excel, Word and PowerPoint capabilities

• Demonstrated problem-solving and analytical skills

Physical Requirements 

• Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting to 25 pounds; requires normal range of vision and hearing with or without accommodations. 

Additional Information 

• Cleared Background Check Required 

Employment Information 

• Position is Remote 

• Benefits include health plan, dental, vision, paid time off 

• Flex time 

• 401k with up to a 4% match for retirement