Employee Assistance Program Specialist

Summary This vacancy is for an Employee Assistance Program Specialist position in the Administrative and Customer Services Division, Health Services Branch located at the U.S. Census Bureau's National Processing Center in Jeffersonville, Indiana. This Job Opportunity Announcement may be used to fill other Employee Assistance Program Specialist, 0101-12, positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience. Learn more about this agency Duties Perform program management/operations functions in support of the Employee Assistance Program (EAP) Manager to ensure the effectiveness of the EAP Program. Provide professional counseling services to individuals relative to the Employee Assistance Program (EAP). Conduct assessments of workforce need and develops, conducts, and provides prevention education and training. Provide Employee Assistance Program (EAP) guidance to workforce. Requirements Conditions of employment Applicants must meet all qualification requirements by the closing date of this announcement. U.S. Citizen. Suitable for Federal employment. Registered for Selective Service, if applicable (www.sss.gov). A one-year probationary period may be required. This is a NON-BARGAINING unit position. This announcement will close at 11:59 p.m. Eastern Time on the date the first 150 applicants are received or on April 14, 2026, whichever comes first. A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment. Qualifications To qualify for the position of Employee Assistance Program Specialist, at GS-0101-12, you must meet the qualifications listed below. BASIC REQUIREMENTS: Degree: behavioral or social science; or related disciplines appropriate to the position. or Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. or Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. AND SPECIALIZED EXPERIENCE: For the GS-12, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-11 in the Federal service. Experience for this position is defined as: providing crisis intervention counseling services to include drug and alcohol; conducting interviews with employees seeking assistance; performing diagnostic evaluations, interpreting psychological tests and assessments to assess problems, design treatment plans, and issue referrals as necessary; and performing program evaluations to ensure compliance and program effectiveness to provide recommendations. Education cannot be substituted for experience at this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required. You will have 48 hours from the closing date of this announcement, 04/14/2026, to complete the assessment as this assessment is part of your application. Additional information Applicants who apply under this Job Opportunity Announcement may opt-in (at their request) to allow the sharing of their resume, and other associated documents with other Federal Agencies who have vacancies within the same occupational series, grade and pay band (or its equivalent), and full performance level in the same duty location or commuting area of the duty location listed on the Job Opportunity Announcement. Additionally, the following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment. VRA (GS-11 or below) VEOA (permanent positions) 30% or more disabled veteran Military Spouse Persons with disabilities CTAP ICTAP Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. The Department of Commerce also provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.