Program Support Assistant

Summary The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Portland Healthcare System, Deputy Director, Facilities Management Services, Projects and Operations. The primary purpose of the position is to assist with project related items and clerical duties in support of the design of interior environments throughout the VA Portland Healthcare System. Learn more about this agency Duties This is an open continuous announcement until 06/09/2026. Qualified applicants will be considered and referred after the closing date of the announcement. Major duties include, but are not limited to: Assists the interior designer in setting up project files, gathering all necessary reference materials and inventory and verification of existing spaces and conditions. Verifies criteria is in sufficient detail and accurate to meet functional capability required by the user and manages the organization of documentation throughout the duration of a project. Assists the interior designer with designing and altering spaces to meet functional and aesthetic needs using several guidelines such as performance standards, specifications, technical manuals, VA guidelines, policy instructions, Joint Commission standards, OSHA regulations, codes, and industry trends. Manages multiple projects concurrently and identifies all resource requirements in advance to ensure seamless planning, development, construction, and implementation activities. Plans and carries out all successive operations to complete assignments. Responsible for reporting, presenting, and communicating the progress of projects. Assists the interior designer in creating furniture plans to include bill of materials, room by room content lists, and item installation lists. Participates in project design related tasks. Develops Government cost estimates and prepares required documentation for procurement of furnishings. Researches and maintains current design resource library of furniture, equipment, and product literature as well as up to date samples of standard interior building finishes and materials. Serves as the main point of contact for manufacturing representatives to gather information, discuss and evaluate materials, finishes, equipment, furnishings, and keeps abreast of current products and innovations in the field of interior materials and furnishings. As a purchase card holder orders products, materials, and services. Reconciles credit card transactions and records purchases to ensure procurements are within budget constraints. Manages and tracks transactions from initial purchase through receipt and installation of products. Maintains files of transactions or projects complete with drawings, specifications, budget, and cost accounting information. Develops processes to organize and coordinate with facility Move Committee Coordinators to ensure completion of internal agency office moves. Enters work orders and issues trades staff the needed information for the work to be performed. Assists in scheduling and evaluating ergonomic requests. Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm PST Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD217430 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 06/09/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collecting, compiling, and tracking data/ information to generate reports and correspondence; Ordering and tracking inventory of office supplies/materials; Reviewing correspondence for accuracy and completeness; Working with different software applications to do word processing, work orders, office automation, and purchase card reconciliations; Tracks and reports project progress and prepares and maintains cost estimates and documentation for procurement; Communicating with customers to gather information and/or present information. Note: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. . Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Expand Hide  additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.