Account Development Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Development Representative based in Italy.

This is an exciting opportunity to join a fast-growing, customer-focused team at the forefront of AI and automation in the staffing industry. In this highly consultative and relationship-driven role, you will work closely with existing customers to help them adopt innovative digital solutions that improve efficiency and business performance. You will act as a trusted advisor, identifying new opportunities for expansion while supporting long-term customer success. The role combines account development, strategic consulting, and technology adoption, offering strong exposure to cutting-edge AI solutions. It is ideal for commercially minded professionals who enjoy building relationships, solving business challenges, and driving measurable impact in a dynamic and growth-oriented environment.

• Build and maintain strong relationships with existing customers, acting as a strategic partner and trusted point of contact.
• Engage directly with client teams to understand their operational workflows, challenges, and business priorities.
• Drive the adoption of AI-powered solutions by guiding customers through change management and embedding new processes into daily operations.
• Identify opportunities to expand solution usage across additional teams, stakeholders, and business use cases.
• Monitor account health, product engagement, and customer satisfaction, proactively addressing risks and support needs.
• Develop internal champions within customer organizations to accelerate adoption and long-term success.
• Maintain accurate records of customer interactions, opportunities, and action plans within CRM systems.
• Gather customer feedback, insights, and success stories to contribute to continuous improvement and broader organizational learning.

Requirements:

• Previous experience in recruitment, staffing, sales, account management, business development, or another client-facing commercial role.
• Demonstrated ability to manage relationships, identify growth opportunities, and deliver measurable business outcomes.
• Strong commercial acumen with a proactive and results-driven mindset.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at different levels.
• Natural curiosity and the ability to quickly understand customer operations and business challenges.
• Strong interest in AI, automation, and emerging technologies, with the willingness to become a subject matter expert.
• Highly organized, capable of managing multiple accounts, priorities, and follow-up activities effectively.
• Growth-oriented, coachable, and open to feedback in a fast-paced and evolving environment.
• Willingness to travel regularly and engage with customers both remotely and onsite.

Benefits:

• Comprehensive benefits package including life assurance, income protection, critical illness coverage, pension plan, vision support, and employee assistance programs.
• Optional private medical coverage available from day one.
• Access to employee discounts and wellbeing initiatives.
• Unlimited vacation policy promoting flexibility and work-life balance.
• Quarterly paid volunteer days to support community engagement.
• Attractive employee referral program.
• Strong career development opportunities with clear internal mobility and progression pathways.
• Collaborative, people-first culture that values innovation, continuous learning, and individual contributions.