Account Executive

Here at Syndigo, we're enabling our clients to deliver better eCommerce experiences. We've mastered the right data, right now. From creation to sale, that's the value our partners get from us - a holistic, truly differentiated end-to-end solution that closes the loop while increasing sales.
Basically, we're the accurate data behind how people feel when they shop online with confidence!
We cannot do all of this without our amazing people! Our employees make the magic happen here at Syndigo and we're growing rapidly! We're ready for you to collaborate with us to challenge the status quo!
The Account Executive is responsible for managing the relationship, client strategy, growth strategy, engagement plan, and overall value delivered to a set of named accounts.
Syndigo's Account Executives are the client facing individuals who are responsible for creating the client strategy to determine how to best align Syndigo's solution to help clients achieve their larger strategic initiatives.
The role is focused on institution-wide engagement to ensure client renewals and growth by embedding into our client's business process. The Account Executive will work closely with client relations and customer service to ensure all needs are met and expectations are exceeded for each specific client.
This is a hybrid role, being onsite in Syndigo's office 1-2 days per week in Nashville, TN or Chicago, IL.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Build and maintain institutional relationships through a consultative sales process
Manage the diagnosis of client business needs, on an individual client and industry segment level, and lead the creation of annual service strategies to deliver tailored service and value to executives in a timely manner
Create customized account plans for each institution, outlining service delivery and CV growth strategies for existing and potential relationships within an institution.
Lead strategic negotiation of Syndigo contracts to best align service options to business needs
Discuss cutting edge strategic initiatives with an executive-level audience within each client
Understand the changing business terrain that clients face
Diagnose and engage the largest risk segment with named accounts and devise a resolution strategy
Manage the renewal and sales process through the attainment of annual revenue goals
Excel in knowledge of Syndigo's solution offerings in order to align client with appropriate support resources
Partners with the team to build and execute upon long-term client engagement plans
Partners with the Executive Team to bring new product development, client engagement, and competitive intelligence strategies to the larger team
Navigate Syndigo's solution on behalf of the client, ensuring the appropriate solution is provided to meet a client's problems.
Educate clients on the benefits of Syndigo's solution through articulation of Syndigo's value proposition.
Utilize existing client relationships to navigate within an institution and generate/contact growth leads.
REQUIREMENTS:
1 - 5 years B2B sales experience; proven ability to identify and develop new business with prospects and existing accounts, build/maintain relationships with the decision makers
Experience in selling services, with database or syndicated data a plus
Experience selling in to brands a plus
Demonstrated record of success at both large, complex organizations and in mid-sized environments
Strong relationship building and inter-personal skills with the ability and executive poise to interface at all levels of management
High degree of comfort with technology and use of databases and syndicated type data
Proven track record of developing industry relationships with clients and peers, vendors and business partners
Organization and time management skills
Solid written and verbal communication skills at all levels; ability to pull together compelling sales presentations and proposals
Bachelor's Degree or equivalent experience required
Diversity, Equity & Inclusion
Authenticity fuels our work. In fact, it's one of our Syndigo Values. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.