Accout Manager

Hi, We're Centerfield.

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

The Opportunity...

In this role, you will play a key part in the management and maintenance of an individual book of business with an emphasis on increasing revenue, building relationships, and leveraging data to identify growth opportunities. This role is on the retail team in our insurance division. If you are excited to work with a great group of people and want to work for a fast-growing industry leader, join us

How You'll Contribute...

• The primary point of contact for all accounts in your book of business, with an emphasis on building long-term relationships and account growth
• Onboard new accounts and set them up for success with our platform
• Identify and implement opportunities for cross-selling and new business within the existing customer base
• Ensure timely delivery and communication according to the customer's needs and objectives
• Ensure customer retention and prevention of churn across the customer base
• Track various KPIs and performance metrics

What We're Looking For...

• 3+ years of experience in a customer service or account management role
• Proficiency with Salesforce and Excel
• A critical thinker with strong problem-solving skills
• Exceptional time management, organizational, and communication skills
• Ability to take ownership of your work
• A sense of ownership and pride in your performance and its impact on the company’s success

Bonus Points...

• P&C insurance industry experience
• Health and/or medicare insurance industry experience
• Sales experience
• Data analysis experience

Life at Centerfield...

• Competitive salary + bi-annual bonus
• Unlimited PTO – take a break when you need it!
• Industry-leading medical, dental, and vision plans + generous parental leave
• 401(k) company match plan – fully vested on day 1
• Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
• Career growth – we enjoy promoting from within!

#LI-CC1

To learn more, visit us Here.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. 

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.