administrative assistant

Work setting

• Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

• Coordinate the flow of information within the team
• Direct and control daily operations
• Open and distribute mail and other materials
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Maintain and manage digital database

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS PowerPoint
• MS Word
• Electronic scheduler
• Adobe Photoshop
• Accounting software
• Electronic mail
• Point of sale system

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Client focus
• Reliability
• Adaptability
• Accountability
• Efficiency