Amazon Career Choice Computer Support Specialist: Teaching Assistant

SUMMARY

TAs play a critical role in teaching Fellows in Correlation One’s virtual Computer Support Specialist United Kingdom training program. The TA commitment for our program will be for the duration of 18 weeks. TAs will be expected to support synchronous sessions as well as provide asynchronous support to Fellows to ensure their comprehension and learning.

We review applications on a rolling basis and expect to make all hiring decisions by December 31. Please note that applications and roles are filled on a first come first serve basis.

DESCRIPTION

• The program is held over 18 weeks, from January 17 - May 16, 2023
• You are not required to reside in the country of the program you support
• In tandem with a CO-TA, you will support ~50 learners in their learning as they work toward completion of the program.
  

CORE RESPONSIBILITIES

Onboarding (Pre-Program): 

• We will host 2 live onboarding sessions for each program, when we walk through the program elements, set you up on our systems, and ensure that you are prepared to teach and support learners effectively before the program launches. We will provide training materials in advance of, during, and after these onboarding sessions, which will be important for you to ensure your understanding of this content and your responsibilities.
  
  • Thursday, January 5 2023: 12-1pm ET
  • Tuesday, January 10 2023: 12-1pm ET

Management and Support (During Program): 

• Join us for our program launches, which will take place on the first day of the program, where you will introduce yourself to learners. 
• Attend all* classes, as listed below:

Weekly Responsibilities 

• Attend both lectures on Tuesdays and Thursdays, 19:00 - 20:30 (2:00pm - 4:00pm ET)
• Provide up to 8 hours of individual office hour sessions for learners each week. You may set these hours within our parameters, for your convenience.
• Work with fellow instructors/TAs and our team on ways to improve learner experience

REQUIREMENTS

• Empathy, flexibility, patience; passion for working with diverse learners who are new to content
• Prior teaching experience at any level is a plus
• University/college degree, or working experience in Computer Science and/or relevant topics: 
  • Computer Hardware
  • Software Basics
  • Operating Systems - Windows, Mac, Linux, iOS, Android
  • VPN, Security, Remote Access
  • Cloud-Computing
  • Future IT

This position is accessible for those with other professional responsibilities, including full-time jobs, provided you can commit to regular synchronous support for live class sessions.  We require a minimum of 2 weeks’ notice for any planned absences from live sessions or periods when Trainers are not available (i.e., scheduled vacations, other work commitments, etc.); we will communicate more specific expectations for this during the onboarding process.