Assistant Manager Captured Test Fleet - Company Vehicle Operations

• Lead all pre-delivery processes required for incoming vehicles and ensure vehicles are assigned prioritized and delivered to users in alignment with program team and business needs.
• Oversee day-to-day Captured Test Fleet operations including vehicle usage planning readiness tracking fleet disposition decisions and execution of changes required to support program timing and operational objectives.
• Provide leadership direction and coordination across CTF support roles and partner teams including onboarding support work prioritization and follow-through on team deliverables.
• Serve as the escalation point for operational quality and retrofit issues on incoming and in-service vehicles driving timely resolution with engineering program quality suppliers and internal stakeholders.
• Review retrofit worksheets for completeness validate repair direction and ensure the retrofit repair matrix and related tracking tools are maintained and kept current.
• Act as a primary point of contact for retrofit execution coordinating technicians parts materials and support functions to remove barriers and maintain execution timing.
• Manage budget-related activities for the Captured Test Fleet operation including tracking spend monitoring invoices coordinating invoice processing and supporting accurate financial reporting and follow-up.
• Support executive vehicle needs and special requests coordinating vehicle readiness timing communications and issue resolution to ensure a high level of service and responsiveness.
• Partner with cross-functional teams to manage vehicle quality concerns issue replication software exposure and required retrofit actions prior to reassignment or auction.
• Communicate fleet status priorities risks and action plans clearly across global stakeholders and support decision-making through strong organization follow-up and operational judgment.

• Demonstrated leadership and team coordination skills with the ability to align multiple stakeholders and drive execution through others.
• Strong automotive knowledge related to vehicle function software parts assembly repair and quality issue resolution.
• Understanding of the Global Vehicle Development Process and how Captured Test Fleet activities support launch quality and customer readiness.
• High level of interpersonal skills with the ability to work effectively across engineering operations quality suppliers and field partners.
• Strong project management planning organizational and execution skills with the ability to manage multiple priorities in a fast-paced environment.
• Effective written and verbal communication skills including the ability to escalate issues coordinate actions and provide clear direction across teams.

• Bachelor's degree with 3+ years industry experience.
• Knowledge of Company Vehicle Operations programs policies and procedures including Captured Test Fleet requirements and driver/use restrictions.
• Experience with GM systems such as eCVMS Global Warranty VTIMS SPS and GIMS.
• Familiarity with ONS reporting and vehicle/fleet tracking tools.
• Experience with EV charging and vehicle technology.
• Experience leading cross-functional operational work balancing fleet execution with stakeholder communication and issue management.
• Experience being an hourly supervisor.

What We Do

At General Motors our vision is to create a world with Zero Crashes Zero Emissions and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better safer and more equitable for all. Our industry and company are undergoing a once-in-a-lifetime technological transformation which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward together. We’re building vehicle software alongside its hardware hands-free driving that will lead to autonomy and EVs that charge your home for an all-electric future.

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